Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great resort plenty to do!

Posted 20-Oct-2014
We had lovely time from breakfast till the end of the evening entertainment .
5 out of 5
Recommended
for Everyone
by A verified traveller from suffolk uk

Lovely hotel and great staff...

Posted 11-Oct-2014
Lovely holiday... Cannot fault staff.. Food was some of the best quality I have had at an AI.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Natural oasis

Posted 11-Oct-2014
Went on a girls trip with my mum, sister and friend for a week and were very impressed. The quality and variety if food was good, staff were excellent and the location was amazing. Would highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

It was an excellent experience!

Posted 06-Oct-2014
We stayed there for first time and I must say it was really great! The hotel service, facilities, location and especially the fun programs which they organize every evening were really good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Oct-2014
ALL around good resort. I highly recommend it. North end of island, very quite and easy to get around. Going back.
5 out of 5
Recommended
for Families
by A verified traveller from Manchester

Excellent clean hotel..

Posted 01-Oct-2014
Pros: Everything, the staff, food, the sports that the hotel had, football, archery, a great hotel.
Cons: Possibly build or construct a beach
Location: A long transfer journey, from airport to the hotel, but there is a 10 to 15 minute bus journey into the Port of Alcudia, a great beach, some good bars
A great hotel, very friendly staff, great food, cleanliness of the rooms, dining area and pool was good, no beach, but one within a ten minute drive.
2 out of 5
by A verified traveller

Poor location not close to beaches

Posted 29-Sep-2014
The location of the hotel was across from the sea with a busy road between it and the hotel. There was no beach and it was far from the nice beaches in Alcudia and elsewhere. Location was the biggest disappointment but the food was medicore as well. I regretted staying there when there were so many other nice hotels in better locations.
Comment from Hotel Management
02-Oct-2014 by Miguel, Hotel Management
Dear Guest, Thanks for your review following your stay at Club Pollentia Resort. Your opinion is very important for us. The Club Pollentia Resort is located between the Albufereta natural park and the Puerto Pollença bay. 80% of the 85.000 square meters of the hotel are parks, lakes, pools, ... We also offer a free shuttle bus service everyday to the best beaches of the North of Mallorca. We strive to offer the best service in the industry and it's disappointing to learn you did not like our gastronomy, I will check this with our chef in order to improve ever more our services. Kind regards, Miguel Club Pollentia Resort
5 out of 5
Recommended
for Everyone
by A verified traveller from English

not too stranded

Posted 27-Sep-2014
Pros: the staff were friendly, plenty of sunbeds available and the food gave a good variety.
Cons: I feel that the evening entertainment could have been longer. I feel that complimentary tea/coffee facilities in room could be implemented.
Location: The location is okay as the buses run quite frequently mostly. The drivers are irratic though, so they may not let you on if they are too full.
Although the complex was outside of Port of Pollensa, it was not too difficult to get into the town and also travel to Alcudia was on a local bus route. The buses were cheap and even after 9pm, a taxi only cost 8-10 euros. The description on the complex made it sound as though it was nearer amenities, it is a good 40 -50 minutes walk to town and There is no beach to sit on across the road, it is a good 10-15 minutes away
3 out of 5
by A verified traveller from London

Lovely grounds

Posted 15-Sep-2014
Pros: The grounds and activities were good.
Cons: Showers, and sound proofing.
Location: The hotel was in a location which was easily accessible to local towns by public transport, car, or coaches provided free by hotel.
The gardens, pools, food, and staff were good, but unfortunately our very small room ran alongside the noisy main road, and I found it difficult to sleep as traffic was constant. It was also hit and miss if we could have a decent shower as it kept getting hot then cold. I didn't feel that as a four star hotel, that it was in any way as good as other hotels i have stayed in with the same star rating.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Sep-2014
Nice hotel, a bit old style and old furnitured. Good food, nice staff. beds are not comfort for sleeping and mosquitos are only damaging the whole feeling from a stay.