Indoor pool, pool cabanas (surcharge), pool umbrellas

Reviews of Melia South Beach

4 out of 5
Melia South Beach
Avinguda Notari Alemany, 1, Magalluf, Calvia, Mallorca

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 587 reviews" "
Rating 8 - Good. 198 out of 587 reviews" "
Rating 6 - Okay. 72 out of 587 reviews" "
Rating 4 - Poor. 17 out of 587 reviews" "
Rating 2 - Terrible. 19 out of 587 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!!! So comfy and breakfast was amazing x
Stayed 1 night in Apr 2024
Response from Guest Experience Team on 28 Apr 2024
Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We're thrilled to hear that the comfort of our hotel contributed to a memorable stay and that the gastronomic experiences, particularly our breakfast offerings, left a lasting impression on you. Our dedicated team is heartened by your acknowledgment of their efforts to deliver exceptional service culture. It's delightful to know that our room amenities met your expectations, providing a delightful room experience.It would be a pleasure to welcome you back. Best wishes,Guest Experience Team

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible Hotel if you like good service
Would love to give the hotel 5 stars because of the excellent child care and friendliness of staff. However , no one at this hotel actually takes the time to explain which restaurants are included which restaurants are open at which times …. At the end of the stay you are bombarded with a HUGE bill despite pre paying for breakfast and dinners… And if you like room service this is not the hotel for you because the hotel will not show up with extra towels , or food , or wake up calls or anything else you ask for .
Stayed 3 nights in Sep 2023
Response from Guest Experience Team on 3 Oct 2023
Dear Louise,Thank you for taking the time to share your wonderful experience at our hotel.We are delighted to hear that you appreciated our excellent childcare services and the friendliness of our staff. Our team strives to provide a memorable experience for all our guests, and it's great to know that we succeeded in this aspect.However, we regret to learn about the confusion regarding our restaurants and the unexpected charges on your bill. We understand how this could be frustrating, and we apologize for any inconvenience caused. We will take your feedback into account and work on improving our communication to ensure that our guests have a clear understanding of the services and facilities available at our hotel. As for the room service issues you mentioned, we apologize for not meeting your expectations and will address this with our team to ensure better service in the future.We hope to be able welcome you back on a future visit. Kind regards,Guest Experience Team

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

aleksander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jul 2023
Response from Guest Experience Team on 7 Aug 2023
Dear Aleksander,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We hope to see you again in the future.Kind regards,Guest Experience Team

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly around the pool areas although too many towels os sun beds without people using them for most of the day
Stayed 3 nights in Aug 2023
Response from Guest Experience Team on 7 Aug 2023
Dear Daniel,We would like to thank you for reviewing your experience.We are delighted to hear that you found our pool areas to be very friendly and appreciated the cleanliness of your room, as well as the excellent service provided by our team. We strive to create a welcoming and enjoyable atmosphere for all our guests, and it is always rewarding to know that our efforts are appreciated.Regarding the sunbeds, we understand that it can be frustrating to see towels on sunbeds without people using them for most of the day. We do our best to monitor the pool area and encourage guests to be considerate of others when reserving sunbeds. We appreciate your feedback on this matter and will continue to work on improving this aspect of our guest experience.It would be a pleasure to welcome you again. Best regards,Guest Experience Team

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, in front of the beach, excellent food options with gluten and dairy free options, friendly and kind staff, beautiful beach front rooms. Handicap friendly hotel, near many shopping and dinner options. Breakfast and dinner options are excellent!! We loved this hotel, and definitely will come back again.
Stayed 4 nights in Jul 2023
Response from Guest Experience Team on 10 Jul 2023
Dear Rodrigo,Thank you for sharing your kind review.We are thrilled to hear that you enjoyed our location.Furthermore, our team takes great pride in providing friendly and kind service, and we are glad that this contributed to your positive experience.It's also great to know that you appreciated our lovely beachfront rooms and the accessibility features of our hotel.Thank you for mentioning our tasty breakfast and dinner options; it’s great to know they exceeded your expectations and catered to your dietary requirements.We look forward to seeing you again on your next visit.Best wishes,Guest Experience Team

2/10 Terrible

Liudmila, Brooklyn

Disliked: Staff & service
Stayed 5 nights in Jun 2023
Response from Guest Experience Manager on 2 Jul 2023
Dear Liudmila, Thank you for taking some minutes to share your review.We are sorry if the hotel did not meet your expectations although we would have loved to receive more information in order to send the feedback to our collaborators.We would love to have another opportunity to welcome you back and show you the passion we feel for the hospitality and customer service. Kind regards

2/10 Terrible

Gevorg

Stayed 8 nights in May 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Guest Experience Manager on 4 Jun 2023
Estimado Xavier, Muchas gracias por haber compartido su valoración con nosotros. Estamos encantados de saber que hemos excedido sus expectativas y esperamos verle de nuevo en su casa de Mallorca.

10/10 Excellent

Mazen

Response from Guest Experience Manager on 14 May 2023
Dear Mazen, We would like to thank you for choosing Melia South Beach to spend some days to rest and relax and for sharing your review with us. We are glad to know that we were able to exceed your expectations and we hope to welcome you back. Kind regards

6/10 Okay

Pablo

Stayed 4 nights in Oct 2022

10/10 Excellent

Anna

Stayed 6 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot . Close to beach and not too far from two resort centres. All faculties on-site
Stayed 3 nights in Sep 2022
Response from guest Exerience Team on 28 Oct 2022
Thank you for reporting us your experience after your last stay at Melia! It is a real honor to know that you enjoyed it

10/10 Excellent

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Sep 2022
Response from guest Exerience Team on 28 Oct 2022
It has been very kind of you, that you took the time to let us know about your amazing experience!

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from guest Exerience Team on 28 Oct 2022
Dear Mark, We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed

2/10 Terrible

Alon

Stayed 3 nights in Aug 2022

10/10 Excellent

emmanuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Excellent amenities.
Stayed 3 nights in Jul 2022

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Direct beach access. Great ‘boardwalk’. Many options for eating and enjoyment. Water Sports are also right on the beach at hotel. The room was just perfect to enjoy the sunrise or sunset (sea view). The b/f options was superb. The staff helped us with trip plan & transportation. They had everything on site you could imagine. The room great toiletries, robes and towels.
Stayed 4 nights in Jul 2022

6/10 Okay

Edgar

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The hotel in general is OK. Shower on my room 101 dirty, moldy, it looks like they tried to repaired but the outcome was pour and unpleasant. For a family oriented hotel no entertainment activities for kids at all. Service staff let say it was ok. Exterior areas in general were clean. Reception staff “OUTSTANDING” We probably will continue staying at Meliá hotels, but South Beach at Magaluf will not definitely be our first choice.
Stayed 7 nights in Jun 2022

10/10 Excellent

Gaiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited eating facilities
Stayed 4 nights in Apr 2022
Response from Guest Experience Team on 19 May 2022
Dear Ian, Thank you for taking a minute to answer the Expedia survey regarding your experience while staying with us at Meliá South Beach. For us, our guests feedback is very important, since it is the best way to improve the service that we provide. It is such a pleasure to receive feedback as positive as yours. For our team, the best reward is to know that our guests go back home happy and wishing to come back with us. We would love to welcome you back soon, so please do not hesitate to visit us on your next trip to Mallorca, we will greet you with open arms. Thank you again for your time, Best wishes,

10/10 Excellent

Erik

Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niki Beach at your doorstep.
Clean hotel with a great staff right on Niki Beach. Close to everything. Nice lounge and delicious breakfast. I'd choose a Jr. suite next time for the extra room and balcony. And definitely get a room with a sea view...it's worth it!
Stayed 5 nights in Sep 2021
Response from Guest Experience Team on 25 Oct 2021
Dear guest, First of all we would like to thank you for choosing our resort for your vacation. We are realy happy to know that you enjoyed with us, our facilities and also the breakfast. We appreciate your rating and we whish to welcome you again very soon! Best Regards,

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2021

8/10 Good

Farid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great. Manager Louis and assistant Ana solved my booking problem and offered us what we paid for and what is expected. They accommodated us to the fullest. Breakfast and dinner amazing and worth to include half board. Safe clean beach with 3 large pools which are very well maintained every day. Thank you all especially to Alejandro at the front desk.
Stayed 4 nights in Sep 2021
Response from Guest Experience Team on 25 Oct 2021
Dear Farid, First of all, thank you very much for choosing Melià South Beach for yout holidays. We are very happy to know that you enjoyed your stay. We already passed your comments to all the departments, and the team is celebrating your nice words. We thank you againd for your feedback and hope to welcome you again very soon!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and amaZing hotel in an excellent location. The beaches were amazing and the free breakfast was very good
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 7 nights in Jun 2021

6/10 Okay

J L

Travelled with group
Liked: Cleanliness, room comfort
Disappointing
Very underwhelming. I have stayed at a lot of different Melias and this is unfortunately the worst. Hotel looks good from the pictures but doesn’t quite match up. It doesn’t help the area around it is poor, thankfully the Magaluf strip was closed but a few bars are still open and the sound proofing is not good, I can’t imagine what it is usually like in the summer. The rooms are fairly basic but very clean. I did have a powercut, so I informed reception, went out for dinner in Palma and came back. Then had a knock at the door and it was someone coming to fix it hours and hours later! The hotel corridors are dark, noisy and smell of smoke, it reminded me of a cheap Spanish package holiday hotel. The staff at the front desk are not the best and very slow. The pool area is nice but is very shaded, also right next to Nikki beach which is great if you have a day planned there as taxis are always hard to get when you leave and means you can walk next door
Stayed 2 nights in Jul 2020

10/10 Excellent

RiaC, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed before and returned for 5 days just as the hotel opened after COVID. Staff have done a wonderful job at keeping everyone safe. All staff were so helpful and friendly and our room was beautiful. Many thanks
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Pete, San Franisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. We had such an enjoyable and relaxing stay here. The complimentary breakfast was so good and had everything you could possible want. Friendly and professional staff. Would totally stay here again.
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
If you just graduated from College and your idea of fine furniture is Ikea, this is the perfect hotel for you. The shower door falls apart as you touch it and the minimalist approach is supposed to make the place hip. It doesn't. The staff is made up of very young 20 somethings who cannot care less if you are comfortable or not. They just graduated high school and don't know anything about anything! Like their own country, no less the world. The island has very little to offer and it's the first hotel I've been in that the pool water gets colder as the day goes on. I cannot even comment about the service because it is nonexistent. The food is cafeteria bad and bland. This is the only place in Spain that I know of that can mess up Paella! The Carribean, it is NOT! Oh, did I mention that the beach is cold, unfriendly and you have to PAY if you want a chair!!! Enough said.
Stayed 4 nights in Aug 2019

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great on the beach breakfast was good you have to pay for sunbeds on the beach i recommend to get jn .suite not the level did not like the location of the level sunbeds on the beach save your $$ for sunbeds on the beach its worth the money better location and i think its part of the hotel!! Tip bondi beach restaurant is the best in the area for dinner and lunch i definitely recommend this hotel FYI nikki beach wasn't loud they close at 8:00 pm don't listen to the other reviews didn't not know what hell they were talking about !!
Stayed 7 nights in Aug 2019

10/10 Excellent

Nadav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazinggggggggg
Stayed 1 night in Sep 2019

10/10 Excellent

Verified

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff, very accommodating, lots of restaurants nearby, perfect for family, food was great
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Miron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!!!
Fantastic hotel right on the beach! Next door the famous Nikki beach club with easy access! Great to be in Malaguf area near beaches bars and restaurants.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 14 nights in Aug 2019

6/10 Okay

Christina&Dash

Travelled with partner
We weren't very pleased with this 4 star rated hotel. Our room overall was ok, except that there was black mold in the shower & above the shower on the ceiling. Otherwise room was pretty clean. The hotel is located in a loud area, we didn't mind, but was woken up a few times. The food at the hotel was just ok, nothing special & over priced. All but one bar tender didn't know how to make drinks (that were listed on their menu). Each person made it differently & it wasn't worth 13€. Service was also VERY slow. The view and pools were beautiful, but unless you wake early to save chairs w/ towels you won't get a seat. One of the 3 pools is mainly for children as well. There were LOTS of children running around too, not sure if it was the time of year that we went or if it's more of a "family resort." Also, they offer "The Level," program to guests. You pay more & are treater better basically, as well as have access to your own pool and beds on the beach. Otherwise you have to pay 20€ per chair or 80€ per bed. However, the hotel is right on the beach & close to a boardwalk. There are lots of restaurants, although the food options weren't good. We only found one restaurant (Bondi Beach) that had various options, delicious food & great/friendly service.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location...definitely a mix between Miami, Vegas with European mix. Nikki Beach next door do you could imagine. Property is spacious and clean. Rooms are clean and great shower products. Breakfast is great with many options. Service in general is Spainish slow. Meaning they think they are moving but generally slow with everything.
Stayed 6 nights in Aug 2019

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern,well located, effect service.
Stayed 7 nights in Aug 2019

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Heidi, Singapore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Loved the bubbles for breakfast. Staff was excellent!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was amazing! I wish I stayed longer in Barcelona just to stay at this hotel!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great location for both couples and families. Rooms are very modern and clean.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. LOVE the bed and duvet. Clean, modern. friendly. Good location.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beach, wonderful buffet breakfast, some local access, but must use taxi to get to most activities. Modern minimalist decor. Nice spa with basic services. Worst feature...next door to Nikki Beach with loud music (heavy & constant bass line) from lunch until night!
Stayed 6 nights in Jul 2019

6/10 Okay

Laurie, Calvia South Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We upgraded to “The Level” and were very disappointed with the advertised VIP level amenities and what we actually got. The exclusive Level pool area only has lounge chairs for about 30 people, so you do not get to lounge by the exclusive pool. The marked area reserved for Level status by the adult only pool is not monitored or enforced, so there are people with general level taking up all of the lounge chairs that are supposed to be for VIP level. Also, if you actually get a lounge chair by the regular pool and want to take a water from the Level refreshment area, they strictly enforce that you can’t take the beverage items outside of that area. Why, when they do not offer enough lounge chairs in that Level exclusive pool area?
Stayed 3 nights in Jul 2019