We sincerely appreciate your excellent rating of 5 out of 5 on Expedia for Hotel Amic Horizonte! We are delighted to learn that your experience was so positive and that we were able to meet your expectations.Our team works hard to provide quality service, and your kind words are very motivating. We appreciate your choice to stay with us and look forward to the opportunity to serve you again in the future.If there is anything else we can assist you with or if you have additional comments, please feel free to let us know. Have a wonderful day!Best regards,

Dear Mr. Christian.Our luggage room is secured 24h with vvcc and us at recepction. We are sorry we don't have a luggage room for every guest so you have to share the space with other guest. We apologize for any inconvenience caused by the lack of a shower curtain. Your input is valuable to us and we will certainly take this into consideration for future improvements.Thank you for choosing Hotel Amic Horizonte.Warm regards,

It's great to hear that you had a positive experience at the hotel, particularly with the nice bar and pool areas, the clean and modern room, the lovely view, and the friendly and helpful staff. The option for a late check-out until 5pm for 20 Euros sounds like a convenient offering.It's also valuable to know that you found the local food places to be a bit of a walk, but the overall experience was worth it despite the food in the hotel not being the best. Your feedback can be helpful for both the hotel management and future travelers looking for a well-rounded perspective on their stay.Thank you for sharing your review, and I hope you enjoyed your time at the hotel despite the dining options.

Dear Mr. DanielThank you for sharing your feedback following your recent stay at Hotel Amic Horizonte. We're delighted to hear that you had a great time and that you were impressed with our offerings, especially considering the value.We appreciate your comments about the food, and we understand that individual preferences vary. Exploring the local dining options is always a great way to experience different flavors.It's wonderful to know that you found the property clean and that you noticed the recent updates in the room. Your feedback regarding the paint touch-ups is duly noted, and we'll ensure to address this promptly.Regarding the air conditioning, we apologize if it did not meet your expectations. We're always looking for ways to improve and your feedback is invaluable in this regard.We're thrilled to hear that our staff left a positive impression on you. Our team strives to provide friendly and helpful service to all our guests.Once again, thank you for choosing Hotel Amic Horizonte. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Hotel Amic Horizonte

Dear Ms. Molly,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at our hotel and found it to be really nice. We appreciate your kind words about our friendly staff and comfortable beds.We apologize for any inconvenience you experienced with the Wi-Fi connection in your room. We apologize for any inconvenience caused. We appreciate your understanding and will look into improving the Wi-Fi coverage in all areas of the hotel to provide a more consistent experience for our guests.We are glad to know that you found the air conditioning in your room to be very good. It's important for us to ensure a comfortable and enjoyable stay for our guests, especially during warmer periods.It's great to hear that our hotel's proximity to transportation options into the city center and a nearby shopping center was convenient for you. We strive to provide a convenient location that offers easy access to various amenities and attractions.Thank you once again for your valuable feedback. We appreciate your recommendation and hope to welcome you back to our hotel in the future for another enjoyable stay.If you have any further comments or requests, please feel free to reach out to us.Best regards,Hotel Amic Horizonte

Dear JohnThank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you had a great stay and enjoyed the friendly staff and delicious breakfast and dinner options.We appreciate your feedback regarding the air conditioning and toilet flush. We apologize for any inconvenience caused. Please be assured that we take such feedback seriously and will address these issues promptly to ensure that our guests have a comfortable and enjoyable stay.Despite these minor inconveniences, we are glad to know that you had a very good overall experience with us. Your satisfaction is important to us, and we are committed to continuously improving our facilities and services.Once again, thank you for your kind words and recommendation. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with an even better experience.If you have any further questions or requests, please feel free to reach out to us directly.Best regards,Guest Experience TeamHotel Amic Horizonte

Dear guest,Thank you very much for taking the time to leave us a review on Expedia! We are pleased to hear that your experience at Hotel Amic Horizonte was overall positive and that you rated us 4 out of 5.We appreciate your feedback and are glad to know that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we constantly strive to provide exceptional service to our guests.If there is anything we can improve upon to achieve an even higher rating in the future, we would greatly appreciate your input. Your opinion is valuable to us and helps us to continuously enhance our services and experiences.We would love to welcome you back to Hotel Amic Horizonte on your next visit to Mallorca. We will be delighted to assist you and ensure you have another pleasant stay with us.Thank you once again for your feedback, and we look forward to hosting you again soon!Warm regards,

MUchas gracias

We are deeply sorry to hear about the negative experience you had during your recent stay at our hotel. We would like to sincerely apologize for the disappointments you faced, as well as the inconvenience caused by the various issues you mentioned in your review.We understand that you paid extra for a nice room and were disappointed to find that it did not meet your expectations. We regret the confusion and inconvenience you faced with the beds pushed together and the sea view not being offered to you. We also apologize for the lack of immediate action taken by our front desk staff when you found the used condom on the balcony, and for the inconvenience caused by the mistake in room allocation and key code change.Regarding the air vent noise, we are sorry that it disturbed your sleep and apologize for any inconvenience caused. We will take steps to address this issue and ensure that it does not recur in the future.We are glad to hear that you appreciated the shower in your room, however, we understand that it was not enough to compensate for the other issues you faced during your stay.We value all feedback from our guests and we appreciate you bringing these matters to our attention. Please know that we are taking immediate steps to address the issues you have highlighted in your review, and will take all necessary measures to ensure that our guests have a comfortable and enjoyable stay at our hotel.We sincerely hope that you will reconsider staying with us in the future, so that we can provide you with a more positive experience that meets your expectations.Sincerely,Hotel Team

Estimado Eduardo, Muchas gracias por quedarse con nosotros en Amic Hotels. Nos complace saber que su experiencia fue agradable, agradecemos su comentario positivo. Saludos cordiales,

Estimado Leonardo; Gracias por su puntuación! Esperamos volver a recibirle pronto. Saludos,

Estimado Detlev, Gracias por su puntuación positiva! Nos alegra saber que tuvo una buena estancia. Saludos cordiales,

Dear Detlev, We are indeed very close to several embassies, as well as other services such as the port or the shopping centre. We hope to welcome you back!

Dear Stephen, Thank you very much for choosing us for your holidays. We are happy to hear our staff was helpful to you, looking forward to see you again, Amic!

Thank you for your feedback!

Dear Jenny, Thank you for your kind comment! We are indeed located at a hill, but getting to and from the hotel is very easy with bus or taxi also!

Good afternoon Lucija, We are very pleased to read your comments, We are hapy to know that you have passed a good stay with us, Sincerely yours, Reception team

Good morning, we are sorry that your stay with us was not to your liking. We take note of your opinion in order to improve in the future.

Thank you very much for using our servicesm we appreciate it

Thank you for the trust placed in our services and for your comments that certainly help us improve

Hello good afternoon We welcome your comments in advance, thanks to this we can continue to improve our services for greater enjoyment and satisfaction for our guests. I hope it's a see you next time Sincerely Ximena Muñoz

Thank you very much for using our services

Thank you very much for using our services

Thank you very much for using our services, we appreciate it.