Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from G

A recommander

Posted 26-Jul-2015
Hotel bien équipé. Personnel très sympathique. Je recommande la demi pension. Mobilier de la chambre un peu désuet. Bien placé. Bon tarif.
4 out of 5
Recommended
for Families
by A verified traveller

Great hotel for families.

Posted 24-Jul-2015
Pros: Location, facilities (especially pools and gym), evening entertainment, room layout.
Cons: Room was very clean but decor in need of updating. WiFi access in room very slow but OK in the lobby.
Location: We hired a car from Hiper (about 500m from the hotel). Most parts of the island are within an hour's drive.
Hotel located in a quiet street, 200m from the beach and a small general store. 10 minute walk to larger supermarket. Easy parking, access to shops and restaurants in the port. Room comprised lounge/dining area with two sofa beds and TV (lots of channels), separate self-contained kitchen with double hob, small fridge, cupboards, cutlery, pans, etc), separate bedroom with good quality mattresses. The air-conditioning was good and there was a safe for valuables. Four separate pools (one with small slides) to cater for all ages. Gym and separate training pool. Pro-bike shop on-site. Games and activities at the hotel twice daily plus mini-disco in the evening (seasonal) followed by cabaret/quizzes but quiet by 10.30pm. Shaded bar area serving snacks throughout the day. (Didn't use the restaurant so can't comment.) Pool table (2 euros), video games, internet access, free table-tennis near the lobby. WiFi in the room but very slow. We really enjoyed our stay and may well return next year.
4 out of 5
Recommended
for Everyone
by A verified traveller from h

Attractive light airy hotel

Posted 05-Jul-2015
We stayed here as a last minute hotel to visit my family in the port. It was the cheapest hotel and was a pleasant surprise! Friendly staff. Fun swimming pools. Rooms like travel lodge in UK. Not luxury. Not by the beach. But not far. Vibrant restaurants and bars not far away! perfect for me!
5 out of 5
Recommended
for Everyone
by A verified traveller

Exactly what you require from a break

Posted 05-Jul-2015
Exactly what you require from a break, good hotel with good amenities, in a quiet location 5 minutes from the the beach. We were celebrating our 30 year anniversary and the hotel receptionist Alex (excellent service) upgraded us to a one bedroom apartment with separate, kitchenette , bathroom and a living room with a balcony overlooking the various pools great view by day and night. Very familyfriendly. The walk along the beach towards the harbour and square is full of excellent places to eat and drink, the square in particular is a must for the variety of restaurants, And for a cocktail with live music we would recommend the lemon lounge. Puerto Pollenssa a great place not at all rowdy would go again tomorrow.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect for tri training . Pool to myself .

Posted 10-Jun-2015
Been coming to pp 30 years and this is best for dedicated swimmers runners and cyclists all under on roof
5 out of 5
Recommended
for Everyone
by A verified traveller from cheshire

Great location in a lovely quite resort.

Posted 07-Jun-2015
Pros: Clean, quite and great location.
Cons: Bin in kitchen and washing up liquid/cloth could have been provided. Would rather that than the small shampoo and bath gel given.
Location: Tolos resturant, absolutely stunning food.
Rooms comfortable, basic but all you need. Pool area lovely, clean with plenty of sunbeads and umbrellas. Brill for all ages of children. Not to overcrowded and noisy, good variety of ages. Has a lanes pool if you require and a spa (we didn't use either though) Less than 5 mins walk to the beautiful beach. All flat walking into the town so great if your pushing a pram or wheelchair. Good choice of resturants in town.
5 out of 5
Recommended
for Families
by A verified traveller from Cambridgeshire

Excellent hotel with facilities for all the family

Posted 02-Jun-2015
Pros: Choice of facilities for all the family - pools for the children, 25m pool and bike hire
Cons: The rooms were a little bit tired and door to the balcony were a bit difficult to open. It does need a bit of a refresh.
Location: You could see the sea from the pool area and was located a couple of blocks from the beach. Lovely safe, sandy beach and the quieter end of the town.
Fantastic hotel which was perfect for our young family, with family friendly pools. This was their first holiday on a plane and was a success all round. The girls loved the daily entertainment throughout the day and evening. The buffet breakfasts were lovely and fresh, with plenty to choose from each day. My husband made use of the bike hire facilities and had some fantastic cycle rides through the hillsides. I used the 25m pool which was heated and there was also a fully kitted gym and spa. We would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from england

Disabled unfriendly

Posted 30-May-2015
Pros: The peaceful settin
Cons: The disabled facilities although you have made a start as I saw room 17 which I thought was super
Location: The port and surroundings clean and tidy aund safe although some of the cyclists visiting were rude and thoughtless
Room 233 was clean and tidy but the step was very difficult for me as I am disabled and cannot walk up stairs due to a knee replacement which still not right long walk from the lift Staff very friendly and helpful Juan the night porter was especially so as I needed his services on the first morning I had to go to dialysis in Inca to translate the information to the ambulance driver my heartfelt thanks to him I first visited your hotel in the late eighties early nineties when I worked for global holidays part of inter sun I was reservation supervisor in the UK and my director was Hugh Morgan I hope too visit again Norma baldwin
4 out of 5
Recommended
for Everyone
by A verified traveller from Manchester, UK

Quiet apartments close to beach

Posted 10-May-2015
Pros: Quiet, pleasant, great pool complex and situated in a good area.
Cons: Apartments a little basic, and no ice cube tray in the fridge which impacted my Gin & tonic seriously on arrival.
Location: Spacious beach about 200 yards walk. Puerto Pollensa main strip and Harbour 10 minutes walk and lovely drive up to Cap Formentor lighthouse
Good size apartment, clean but basic. Lovely pool complex, ideal for children and very quiet so plenty of sunbeds to choose from. Short walk to the beach and about 10 minutes to the main strip. Lovely, quiet neighbourhood and just what was needed for a short break.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bristol, UK

Hotel for family or sport

Posted 29-Apr-2015
Pros: Staff were always helpful and everything was clean, pools were crystal-clear.
Cons: Perhaps a teapot in the kitchen. Little else needed improvement!
Location: 150m from large beach and many shops, restaurants. Cycle hire from the lobby and a good starting point for cycling or walking.
Leisure facilities were outstanding, large leisure pool, 3 childrens' pools, one with nice primary age slides, plus a full-size heated exercise pool. Extensive fitness room. Our room had a separate kitchen, 2 comfy beds upstairs (lots of choices of room layouts available), TV that received half a dozen English channels (+Spanish, German, Italian, French). Buffet was moderate in size, but good value and far better than any we have had before in that food was always fresh and hot by frequent replenishment.