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Reviews of Bordoy Mostatxins - Hotel Boutique Adults Only

4 out of 5
Bordoy Mostatxins - Hotel Boutique Adults Only
Carrer del Lledoner 15, Alcúdia, Mallorca

Reviews

9.8

Exceptional

Rating 10 - Excellent. 108 out of 124 reviews" "
Rating 8 - Good. 15 out of 124 reviews" "
Rating 6 - Okay. 1 out of 124 reviews" "
Rating 4 - Poor. 0 out of 124 reviews" "
Rating 2 - Terrible. 0 out of 124 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful old hotel, full of atmosphere. Small in no of bedrooms, so it was never busy or noisy. It was located in the old town, which is much prettier and quieter than the bustling beach area with its busy resort hotel. We really enjoyed our short break.
Stayed 3 nights in May 2024

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
The hotel was really nice, in the centre of the town, and the staff were very friendly and helpful. Note: the town is very old and mostly pedestrianized, but there is ample free public parking close by outside the city’s ancient walls.
Stayed 3 nights in Oct 2023

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Annah

Stayed 4 nights in Sep 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel, I would recommend you stay here!
Stayed 5 nights in Sep 2023
Response from General Manager on 20 Sept 2023
Dear Sarah,Thank you so much for this great review.We are so happy you enjoyed the Mostatxins Experience!We hope to welcome you back next year.Best Regards,Maria

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room atmosphere and the breakfast
Stayed 2 nights in Sep 2023
Response from General Manager on 20 Sept 2023
Dear Michael,Thank you so much for this amazingscore.We are so happy you enjoyed the Mostatxins Experience!We hope to welcome you back in the future.Best Regards,Maria

10/10 Excellent

Berfin

Stayed 3 nights in Sep 2023
Response from General Manager on 20 Sept 2023
Dear Berfin,Thank you so much for your 10 out of 10!.We are so happy you enjoyed the Mostatxins Experience!We hope to welcome you back in the future.Best Regards,Maria

10/10 Excellent

Stefan

Stayed 2 nights in Aug 2023
Response from General Manager on 20 Sept 2023
Dear Stefan,Thank you so much for this amazing review!We are so happy you enjoyed your time with us!We hope to welcome you back in the future.Best Regards,Maria

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Wonderful stay at Can Mostatxins. Staff is very friendly and helpful. Very clean and spacious rooms. Super cute hotel.
Stayed 3 nights in Jul 2023
Response from General Manager on 20 Sept 2023
Dear Lisa,Thank you so much for this wonderful score.We are so happy you enjoyed the Mostatxins Experience!We hope to welcome you back in the future.Best Regards,Maria

8/10 Good

alex

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from General Manager on 27 Jul 2023
Dear Alex,Thank you so much for taking the time to score us.We hope that you enjoyed the Mostatxins Experience.Best Regards,Maria

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and amazing staff!
Stayed 2 nights in Jul 2023
Response from General Manager on 27 Jul 2023
Dear Manuel,Thank you so much for this review!We are extremely happy to know that you had such a good time.Best Regards,Maria

10/10 Excellent

David

Stayed 2 nights in Jun 2023
Response from General Manager on 27 Jul 2023
Dear David,Thank you so much for this wonderful score!We are happy that you had a nice time.Best Regards,Maria

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful location and Hotel. Great staff!
Stayed 2 nights in Jun 2023
Response from General Manager on 12 Jun 2023
Dear Brett,Thank you so much for staying with us!We look forward to welcome you in the future.Best Regards,Maria

10/10 Excellent

Ali

Stayed 2 nights in May 2023
Response from General Manager on 5 Jun 2023
Dear Ali,Thank you so much for giving us a wonderful10!We look forward to welcome you in the future.Best Regards,Maria

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from General Manager on 5 Jun 2023
Dear Jean-Baptiste,Thank you so much for giving us the highest score!We are so happy that you enjoyed the Mostatxins Experience.We look forward to welcome you in the future.Best Regards,Maria

10/10 Excellent

Fiona

Stayed 1 night in Apr 2023
Response from General Manager on 5 Jun 2023
Dear Fiona,Thank you so much for giving us a fabulous 10!We look forward to welcome you in the future.Best Regards,Maria

10/10 Excellent

Stéphanie

Stayed 4 nights in Apr 2023
Response from General Manager on 5 Jun 2023
Dear Stéphanie,Thank you so much for giving us a 10!So special for us.We look forward to welcome you in the future.Best Regards,Maria

8/10 Good

Lina

Stayed 2 nights in Apr 2023
Response from Maria on 3 May 2023
Dear Lina,Thank you for choosing our hotel for your stay in Alcudia.We hope that you had a lovely time.Best Regards,Maria

10/10 Excellent

Véronique

Stayed 3 nights in Mar 2023
Response from General Manager on 28 Mar 2023
Dear Véronique,Thank you so much for taking the time to rate us.It was a pleasure to have you in our lovely hotel.We hope to welcome you in the near future.Best Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fascinating and historic
We had a standard room, which was adequate but quite small. Not much hanging space for clothes so more than two or three days would be difficult to hang your clothes. The reception staff were lovely. The sitting area by the pool in the main building is quite stunning. A beautiful place for coffee after dinner except as it’s supposed to be closed at 9 pm. Pity. Not a hotel where you would expect outdoor space as it is in a city. Alcudia old town inside the city walls is an atmospheric, spotlessly clean and enchanting place to walk around.
Stayed 4 nights in Sep 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy bijou…..super staff
A few streets from the main drag the hotel is classy boutique of historical design. The main building’s tower room is compact with outside private space above a sauna pool. The staff are superb, passionate about quality and service and good humour. Congratulations to them and the omelette lady !!
Stayed 4 nights in Sep 2022
Response from Maria on 11 Sept 2022
Dear Jeremy,Thank you so much for your amazing review!I will let the staff know about all your compliments, so happy.Kind Regards

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
We wanted to stay in a hotel where we could relax in comfort with bars and restaurants within walking distance. We were pleasantly surprised at how quaint the old town is. Very clean and very friendly area. The hotel exceeded our expectations, very clean, comfortable rooms, great choices of food at breakfast to suit all nationalities. All the staff were friendly and extremely helpful. We would not hesitate to return or to recommend this hotel to our friends and family.
Stayed 5 nights in May 2022
Response from Pep on 11 Jun 2022
Dear Antonio, Thank you so much for this beautiful review. It was a pleasure to host you in our home, Can Mostatxins. Looking forward to welcome you again, Pep

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very nice rooms, good locations
Stayed 6 nights in Mar 2022
Response from General Manager on 10 Apr 2022
Dear Anthony, Thank you so much for your review! We are happy you enjoyed your time here. Best Regards, Maria

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Alcudia.
Wonderful Hotel right in the heart of the old town of Alcudia. Everything is within easy walking distance. The hotel is luxurious and has been beautifully restored. The staff were attentive and really helpful.
Stayed 4 nights in Nov 2021
Response from The Mostatxins Team on 23 Nov 2021
Dear Toni, many thanks for your review. We're glad to know that you had a beautiful time with us. Looking forward to meeting you again. Pep

10/10 Excellent

Raimund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful boutique hotel with a beautiful location within the old town of Alcudia inside the old city wall. The building's architecture on the outside fits within the old town charm but on the inside it is stylish, modern and functional. The staff is kind, helpful and friendly. The hotel is about 3 min walking from parking lots. My room was a bit small but acceptable. It was clean and very functional.
Stayed 7 nights in Oct 2021
Response from The Mostatxins Team on 23 Nov 2021
Dear Raimund, we're happy to know that you enjoyed your stay with us. We hope to see you again in the near future. Best regards, Pep

10/10 Excellent

Carlos, Guatemala City

Stayed 5 nights in Oct 2021

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Alcudia old town
Nice hotel, central location. Small room, but comfortable. Free parking, maybe 5 minutes walk away.
Stayed 3 nights in Sep 2021
Response from General Manager on 28 Sept 2021
Dear Lena, Thank you so much for taking the time to write a comment about your stay with us. We look forward to welcome you very soon! Best Wishes, Maria

10/10 Excellent

David T

Liked: Cleanliness, staff & service, property conditions & facilities
City hotel
The hotel is beautiful, even tho the rooms are tiny. The staff are exceptionally good. We had a balcony which was the most uninviting bare space with a view of shabby roofs. Understand it's a city hotel but no effort had been made to make you want to go out there not even an umbrella for the burning heat. When we complained that the upcharge we had paid for the space was not acceptable the charming receptionist said he understood and would tell the manager. We didn't hear a word not even an apology. Not good, it blemished an otherwise great stay.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from The Mostatxins Team on 17 Feb 2020
Dear guest, Many thanks for sharing your experience with us. We are happy that you enjoyed your time with us!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay in Alcudia!!!
Amazing Hotel in Old Alcudia!! Close to everything in town. Short walk to parking lot. Super nice buildings. The older building is literally built on top of an old Roman structure. Breakfast is great. Staff is super friendly and helpful. Our only complaint (and I heard this from a few other couples), is that the 2 jacuzzis, which visually are incredible, are not heated....more of cool to luke warm temperature. After a long day site seeing or hangin at the beach, it’s nice to come back and relax in a hot tub.
Stayed 2 nights in Sep 2019
Response from The Mostatxins Team on 20 Sept 2019
Dear Joseph, Many thanks for your wonderful review of your recent stay with us. We take note of your remark regarding the water temperature of the jacuzzi. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brilliant short break Lovely hotel great location Bespoke service from the staff team who are outstanding Breakfast was great .. jacuzzi area top Bravo to the team
Stayed 4 nights in Sep 2019
Response from The Mostatxins Team on 19 Sept 2019
Dear guest, Thanks a lot for your kind words. Our staff is the engine that powers us and when guests get the passion it is put by each and every one of them we can only feel blessed! Kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from The Mostatxins Team on 19 Sept 2019
Dear guest, Many thanks for sharing your experience with us. We are extremely happy that you enjoyed your time with us. Kind regards,

10/10 Excellent

Cameron Anderson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from The Mostatxins Team on 18 Sept 2019
Dear Cameron, Many thanks for sharing your experience with other travellers. We are extremely happy for having met your expectations and hope to welcome you some time in the future. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from The Mostatxins Team on 11 Sept 2019
Dear Guest, Thanks for taking the time to review us. We are happy to know that you enjoyed your stay with us. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Architecture and Friendly Staff
This place is SO nice! The architecture is stunning and unlike any other place I've ever stayed. I was also so impressed by the staff for making me feel so welcome (shout out to Marcella, Gabriela, Maria, Maru, Callum, and Beb!). Highly recommend:)
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2019
Response from The Mostatxins Team on 7 Sept 2019
Dear Guest, Many thanks for choosing us for your recent stay. We are happy to know that our service matched your expectations. We hope to welcome you again soon. Kind regards,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from The Mostatxins Team on 26 Aug 2019
Dear Laura, Many thanks for taking the time to score your stay with us. We are delighted that you had a good time and hope to welcome you again very soon! Kindest regards

10/10 Excellent

CJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property and the hotel itself melded seamlessly into the old town.
Stayed 5 nights in Jul 2019
Response from The Mostatxins Team on 25 Jul 2019
Dear CJ, Many thanks for our kind words. We are happy that you enjoyed your time with us. It is true that our location is wonderful! Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully refurbished to a high quality. Staff could not have been more welcoming, friendly and helpful. Room was just a little small for a twin room and not really anywhere useful to store clothes. It wouldn’t stop me from staying there again though. Everything else I couldn’t fault.
Stayed 7 nights in Jul 2019
Response from The Mostatxins Team on 16 Jul 2019
Dear guest, many thanks for the time to leave your review. We are happy that you had a good time with us and we thanks you for having chosen us. Regarding the room size, we regret the inconvenience. We are limited by the architectural specificities of an old building bit we take note of your remarks. We hope to welcome you in the future. Kind regards,

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from The Mostatxins Team on 16 Jul 2019
Hello Lyndsey, Many thanks for staying with us! And how wonderful that you gave us such a great score! Kindest regards,

10/10 Excellent

Jennie, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t think of anything bad to say about our stay , beautiful hotel , quiet , clean. Very friendly helpful staff both with sorting transport before we arrived and during our stay and breakfast staff with my food allergy
Stayed 6 nights in Jul 2019
Response from The Mostatxins Team on 14 Jul 2019
Hello Jennie, Thanks for your kind words. It was a pleasure having you with us. Making our guests happy is what gets us going! Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique property with a real personal feel. The original features mixed with a modern style give a beautiful feel to the buildings. The staff were all so personable and friendly, greeting you and making conversation at every opportunity. Upon check in we were upgraded to the tower room, the best room at the property! Such a lovely welcome surprise, we were incredible grateful. The room was tastefully decorated, highlighting original features. There was plenty of space over the 2 floors and we also had a little outdoor space with seating which we used to enjoy the late day sun. Both pools were fantastic, a chilled private atmosphere, each with a unique style. The food was a real highlight of our stay. There was ample choice at breakfast, fresh fruit, meats, yoghurt, bread, cereals, cheesecake to name a few. Plus a choice of cooked eggs. Fresh juices and hot drinks. We also booked a meal at the Apalonia restaurant for the 5 course tasting menu. I can honestly say it is the best food we have every eaten. 5 courses beautifully presented, equally delicious. Exceptional value for money. We were the only diners in the restaurant at the time so it was like a private dining experience, I would highly recommend. The hotel is situated in a beautiful part of Alcúdia Old Town, perfect for wandering around the shops with lots of restaurants and bars within close proximity. We would happily visit again.
Stayed 4 nights in Jul 2019
Response from The Mostatxins Team on 14 Jul 2019
Dear guest, Many thanks for your comprehensive (and beautiful (review), that we believe sums up the love and care we put in everything we do. We are extremely happy that you chose us for your stay and knowing that we helped you have a great time in Majorca. Thanks for highlighting the food at our restaurant. We have an exceptional team preparing the most delicious food with local fresh produce and we are very proud of their work. We truly hope you will be visiting again soon! Kind regards,

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from The Mostatxins Team on 9 Jul 2019
Dear Justin, First of all, many thanks for choosing us for your recent stay. It was a pleasure having you with us and help you enjoy Alcudia and its surroundings. We hope to see you again soon! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from The Mostatxins Team on 9 Jul 2019
Dear Guest, Many thanks for your feedback! We really appreciate it. Kind regards

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
Had the most delightful stay. Friendly staff and beautiful hotel. Great location.
Stayed 4 nights in Jun 2019
Response from The Mostatxins Team on 5 Jul 2019
Dear Jeremy, Many thanks for your kind words and taking the time to share them with other travellers. We are happy that you enjoyed your stay with us despite the problems with your inbound flight and hope to see you again soon! Kind regards,

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from The Mostatxins Team on 4 Jul 2019
Dear Nathalie, We are very grateful for your review, that shows that the passion that all our staff puts into their work pays off every time we make our guests a little bit happy :) Many thanks for staying with us and we hope it won't be the last time! Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel. Room was spacious and comfortable. Modern fixtures and fittings. Complimentary drinks. Amenities are lacking a bit but what they did have was nice.
Stayed 1 night in Jun 2019
Response from The Mostatxins Team on 24 Jun 2019
Dear guest, Many thanks for staying with us in the first place. We are glad you appreciated our property and its perks. We hope to welcome you again at any other time. Kind regards

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, from the beautiful building, to the breakfast. It is centrally located, but back on a quiet street. The staff was very attentive and we have no complaints.
Stayed 2 nights in Jun 2019
Response from The Mostatxins Team on 18 Jun 2019
Dear Crystal, Many thanks for your kind words. We are very happy you appreciated our hard work, location and attention to detail. It is very rewarding! We hope to welcome you again soon! Kind regards

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
It was perfect for our 2 night trip with friends to the area
Stayed 2 nights in Jun 2019
Response from The Mostatxins Team on 16 Jun 2019
Dear Wendy, Many thanks for your kind words! We enjoyed a lot getting to know you and hope you come back any time soon! Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service, unique property style and eco-minded
Stayed 5 nights in Apr 2019
Response from The Mostatxins team on 21 Apr 2019
Dear guest, Many thanks for your kind and encouraging words. We try to put much as much care on what we do as on the consequences of it for our planet. We are still learning but we do it gladly! Very best for you.