Standard Apartment, Balcony, City View | In-room safe, desk, cots/infant beds, free WiFi
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Reviews of Aparthotel Marina Drach

4 out of 5
Aparthotel Marina Drach
Calle Currica 16, Manacor, Mallorca

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. The staff was extremely helpful with a warm and inviting feel.
Stayed 2 nights in Sep 2023
Response from Customer Care on 23 Sept 2023
Dear Christian,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you family holiday in Mallorca.It has been a pleasure having you with us and we hope to welcome you back very soon!Best regards,Customer Care

2/10 Terrible

marco

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was advertised as a room with kitchenette which was not the case. Air conditioning system extremely loud made it difficult to sleep. Gym facility almost non existent. TERRIBLE breakfast. Definitely not a 4-star experience.
Stayed 5 nights in Jul 2023
Response from Matias on 10 Jul 2023
Good afternoon, we are really apoligize that your experience in Marina Drach was not good. About the room: the room booked was a twin room, the description of this room does not have the kitchen. The Gym pictures on the site show that is a small gym and a plus facilities.About breakfast we are really sorry about your experience and we will try to improve.Best regards

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT APARTMENTS, Lovely staff
The overall vibe/quality of this accomodation was great. Staff super friendly and always greeting you when leaving or arriving back to hotel. Apartments super modern, and clean and very spacious! The only couple of small negatives would be, it is classed as a four star hotel but no onsite kitchen, tried to order some food around the pool and not able too, they also didn’t offer a solutions for transfers upon departure, even though it says they do. Other than that, we loved our stay and would recommend to friends and family
Stayed 6 nights in Jun 2023
Response from Pilar Ponce on 10 Jul 2023
Dear Daisy,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you family holiday in Mallorca.We would like to inform you that the reception facilitates the shuttle service as long as the client requests it 72 hours before the flight since we work with an external company and these are their conditions.It has been a pleasure having you with us and we hope to welcome you back very soon! Best regards,Customer Care.

4/10 Poor

ALESSANDRO

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Poca disponibilità della struttura per rendere il cliente soddisfatto. Stanza rumorosa, rumori da altre stanze nelle uscite degli ospiti. In 3 giorni non abbiamo ricevuto il servizio de pulizia della stanza. Essendo bassa stagione rendere disponibile il parcheggio vicino la struttura.
Stayed 3 nights in Sep 2023
Response from Atención al cliente on 12 Sept 2023
Caro Alessandro,Innanzitutto vogliamo ringraziarvi per aver dedicato del tempo per scrivere questa recensione.Ci scusiamo se la tua esperienza non ha soddisfatto le tue aspettative e terremo in considerazione i tuoi commenti per apportare i miglioramenti necessari. Ci auguriamo che prenderai in considerazione l'idea di darci un'altra opportunità in futuro per offrirti un soggiorno più piacevole.Un cordiale salutoServizio Clienti

8/10 Good

Maellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel est casiment neuf, très beau, bien équipé. Le personnel est bien vaillant et à l’écoute. Il est facile de réserver des activités en passant par l’hôtel ce qui simplifie les vacances. Concernant la chambre le ménage est fait grossièrement tous les jours ce qui est agréable, mais il ne faut pas s’attendre à la perfection. La cuisine du studio suffit amplement, la salle de bain également. Cependant les lits sont très désagréables car ils ont des roulettes ce qui fait que chaque fois qu’on l’on se retourne ils bougent et s’écarte l’un de l’autre. Autre problème, le bruit. Les meurs sont en papier ce qui fait qu’on entend tout entre les chambres et dans le couloirs. Sinon l’hôtel est très qualitatif, surtout pour le prix pas excessif. Je recommande.
Stayed 6 nights in Aug 2023
Response from Attention au client on 29 Aug 2023
Cher invité,Merci d'avoir partagé votre expérience avec nous. Nous apprécions vos commentaires et souhaitons répondre à votre préoccupation concernant le lit.Nous nous excusons pour tout inconvénient causé et notre équipe de maintenance s'en occupera immédiatement. Ce serait un réel plaisir de vous accueillir à nouveau prochainement.Cordialement,Attention au client.

10/10 Excellent

Carvy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel super et hôtel magnifique
Stayed 4 nights in Aug 2023
Response from Attention au client on 31 Aug 2023
Cher Carvy,Merci beaucoup pour votre commentaire et de nous avoir choisis pour passer votre séjour à Marina Drach !Nous espérons vous accueillir à nouveau très bientôt.Cordialement,Attention au client.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel :)
Hyggeligt lille sted, hvis man kommer for at opleve byen. Rene værelser. Venligt personale. Kort afstand til centrum af byen. Poolområdet er en smule kedeligt, men vi benyttede os af den smukke strand i byen under vores ophold.
Stayed 4 nights in Aug 2023
Response from Atención al cliente on 14 Aug 2023
Kære gæst,Mange tak for din kommentar!Vi er glade for at vide, at du nød din ferie i vores etablissement og på vores vidunderlige ø.Vi håber at byde dig velkommen tilbage meget snart.Med venlig hilsenKunde support.

6/10 Okay

Lucas Miguel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Aug 2023

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Séjour très agréable. Personnel très gentil, à l’écoute et réactif. Appartement fonctionnel et nettoyé tous les jours. Piscine et transats à disposition, serviettes de piscine fournies. Accès au port et à sa jolie plage en moins de 10 minutes à pied. On recommande vivement.
Stayed 7 nights in Jul 2023
Response from Pilar Ponce on 23 Jul 2023
Chère Nora,Merci beaucoup pour ces merveilleux commentaires!Savoir que nous avons atteint notre objectif, qui est d’offrir des expériences inoubliables à chacun de nos clients, nous remplit de fierté et de satisfaction.Nous sommes impatients de vous accueillir à nouveau très bientôt.CordialementService client.

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Genial en todos los sentidos. Repetiríamos
Stayed 6 nights in Jul 2023
Response from Pilar Ponce on 15 Jul 2023
Estimada Maria,Gracias por su comentario y su valoración.Deseamos verles pronto en Marina Drach.Un saludoAtención al cliente

8/10 Good

Umberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad
Stayed 6 nights in Jul 2022
Response from Matias Severino on 3 Sept 2022
Muchas gracias por su comentario. Esperamos verle en futuro.Saludos cordiales,

10/10 Excellent

BEATRIZ

Stayed 1 night in Jul 2022
Response from Matias Severino on 3 Sept 2022
Muchas gracias por su puntuación. Nos complace saber que su experiencia haya sido positiva. Saludos cordiales.

10/10 Excellent

Abel Aaron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Matias Severino on 3 Sept 2022
Muchas gracias por su puntuación positiva. Esperamos verle pronto en nuestro establecimiento.Saludos cordiales

10/10 Excellent

João

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, com instalações novas e modernas. Atendimento excelente. Apenas um pouco difícil estacionar
Stayed 5 nights in Jul 2022
Response from Matias Severino on 3 Sept 2022
Estimado cliente, muchas gracias por su comentarios, nos complace saber que su experiencia haya sido positiva.Saludos cordiales,

8/10 Good

Imke

Liked: Staff & service
Der Service war nett..Die Zimmer wurden nicht richtig sauber gemacht
Stayed 7 nights in Jun 2022
Response from Matias Severino on 3 Sept 2022
Dear Guest, thank you very much for your positive review about us. We hope to see you again in a future.Best regards