Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
97% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sri Lanka

Hotel was decent and very close to the entrance.

Posted 12-Jul-2014
Hotel staff were courteous and helpful. Rooms are small and sometimes difficult to move when two are in the room. Proximity of the hotel is good and very close to small eateries.
4 out of 5
Recommended
for Everyone
by Victor from Panama

Lourdes Hotel

Posted 27-Jun-2014
Pros: Its location, comfort, and the service provided.
Cons: Nothing.
Location: Consult the guide books. There is a lot to be seen, and experienced, around the Grotto and inside the Sanctuaries.
Within a short walk of the Sanctuary, this hotel is most welcoming and all the staff I encountered, especially the ones in the restaurant, gave exceptionally good service.
3 out of 5
Recommended
for Couples
by Laki from UK

location good

Posted 09-Oct-2013
Pros: location
Checking in time although was 12 noon , we were kept waiting for, two and a half hours. Every time we enquired we were told it will be ready in 15 minutes. This went on and on. Otherwise everything was ok
4 out of 5
Recommended
for Everyone
by mariation from London

Hotel was ok but very very NOISY.

Posted 08-Oct-2013
Pros: The room was very comfortable.
Cons: The noise that starts as early as 7am fro the breakfast room which is too early if you want to have a lie in. They could carpet the floors.
Location: I went for a pilgrimage and it met all my needs for shopping and dinning.
Staff we're extremely helpful, except the two guests next to me were very noisy. No nice
3 out of 5
Recommended
by A verified traveller

not a real 3* hotel

Posted 20-Sep-2013 on Hotels.com
The hotel lobby is fairly new and the rooms are old with carpet that smells. However, the staff and the hotel location make the difference.
5 out of 5
Recommended
by Maeve from Dublin

Excellent hotel - very convenient

Posted 16-Sep-2013 on Hotels.com
I want one of the 505 - 518 rooms next year.
5 out of 5
Recommended
by A verified traveller

Fantastic Service

Posted 17-Aug-2013 on Hotels.com
Great
5 out of 5
Recommended
for Personal Event
by Rams and Leomie from London

less than 1min to the Grotto

Posted 01-Jun-2013 on Hotels.com
comfortable, friendly staff (Elizabeth and Paulo) most specially in the restaurant and the chamber maids were great
1 out of 5
Recommended
for Families
by A verified traveller

Hotel was close

Posted 26-Oct-2012 on Hotels.com
This hotel was close and they moved us over to one of thier hotel(St. Saviour) which I find to be too small and it was hardly enough room for two people.
3 out of 5
Recommended
by miriam

Posted 27-Aug-2012 on Hotels.com
very close to the Church,restaurant but it was so hot during the day when we are out and when we are about to rest for the night,very discomfort because there is no air condition.I will never stay again in this hotel only because of this reason.Next time,I will ask for AC first before booking hotel in Europe.