Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CALIFORNIA

Inexpensive Hotel near the Grotto

Posted 28-Jul-2015
Pros: I enjoyed my stay here. The staff was nice and accommodating. the room was big and clean. the bathroom was ok. and the hotel itself was clean.
Location: The location was very close to the Grotto. the shops, restaurants and mini market were just a few steps away.
I booked this hotel bacause of several reasons: Proximity to the Grotto; star rating; customer ratings; price. I was not disappointed. I will stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Madrid

Cerca Sanctuarios, personal encantador.

Posted 23-Jul-2015
Pros: Proximidad Lugares de culto. Atención y amabilidad del personal.
Cons: Lo señalado más arriba (olor cuarto de baño), fácilmente arreglable.
Location: Estupenda.
Excelente atención del personal en todo momento. Buen desayuno. Buffet de comidas acogedor (un pelín carillo quizá). Parking cómodo (tarifa ?). Un solo pero: olor en el cuarto de baño, debido probablemente al estado de una junta de tubería, que señalamos y trataron de arreglar. Tuvieron también el primer día que cambiar una sábana, pero lo hicieron enseguida sin ningún problema y con muchas excusas y sonrisas. OK relación calidad / precio. Volveríamos sin duda.
3 out of 5
Recommended
for Couples
by Thierry from Fontenay-sous-bois

Confortable et pratique

Posted 28-Apr-2015 on Hotels
Un séjour à Lourdes dans un hôtel plaisant, tranquille, confortable et... à 200 m du Sanctuaire, objet de notre venue. Très pratique. On a aimé.
4 out of 5
Recommended
for Everyone
by A verified traveller

Personnel accueillant très au service des clients

Posted 21-Apr-2015
Hotel très près du sanctuaire. Possibilité de prêt de fauteuils roulants Parking voiture Bonne cuisine avec alternative possible. Très bien servis par Paolo.
4 out of 5
Recommended
for Getaway With Friends
by PATRICK from Perpignan

La qualite dans la simplicite

Posted 31-Oct-2014 on Hotels
Un hotel qui a tous les avantages et toutes les qualites pour faire un excellent sejour et un pelerinage d une tres grande tranquilite spirituelle .
3 out of 5
Recommended
for Couples
by gerard from boissise le roi

je n'y retournerai pas!!!!!!!

Posted 29-Oct-2014 on Hotels
le menage est médiocre et l'etat de la chambre affligeant seul la reception et les serveuses du petit dejeuner meritent felicitations quand au parking a 15 euros impossible d'y acceder car saturé avec 8 voitures (publicité mensongère)
5 out of 5
Recommended
for Personal Event
by Dussere from PARIS

Emplacement exeptionnel

Posted 14-Oct-2014 on Hotels
Acceuil tres sympatique, prévenant; chambre doullette et propre, juste à coté du sanctuaire ; petit dejeuner et diner copieux et originales
4 out of 5
Recommended
for Personal Event
by ribot

This traveller left a rating score only Posted 13-Oct-2014 on Hotels
2 out of 5
by A verified traveller from Stamford, CT

Undelivered expectations

Posted 07-Oct-2014
Pros: Not much.
Cons: make sure that all staff speak English. Remove false or misleading information on their website. Invest in new elevators. Improve the food offerings
Location: I just go to the sanctuary as I have been for the last ten or more years.
Hotel website says WIFI and Parking offered. As soon as we arrived we were told that WIFI was only available in the lobby and bar and that there was no parking available. We looked and the small parking facility across the lobby and it was extra full. They suggested a public park across the street for a daily fee. I tried their WIFI and it didn't have enough bandwidth to allow a Skype call in or out. I logged into my office and was interrupted 244 times in one hour. There are no electrical plugs in the lobby or bar. We had dinner there one evening. The food and presentation were not appetizing at all. You and one luggage could take the elevator, followed by your spouse and the other luggage after climbing a set of stairs. Then you switch to another elevator, (same dimensions) to get to your floor. You need to request an outside line to make a call, and checkout is 9:00 AM. Definitely not going there again! For a couple of euros more Panorama is a much better facility and the food and service were great.
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Great location and wonderful buffet dinner

Posted 24-Sep-2014
Pros: Location and dinner
Location: Grotto and basilica nearby
Recommend it Great location and wonderful buffet dinner. Great restaurants and souvenir shops around the corner