When we arrived the woman at the desk was warm and welcoming, not so much for the woman when we left. The bed was very comfortable, but the room is deceivingly small and the bedding and carpet was stained. The tub spout was broken and made turning the shower on and off very hard, the bathroom fan was also broken so that made the small bathroom almost impossible to be in with the water running for more than a couple minutes before feeling like you were going to pass out. It's close to a train track although the noise didn't bother us too much. The general setup of the room was weird, normally everything is out in the open, towels and toiletries by the sink and in the restroom near the tub, the towels were on a shelf under the sink and the hand soap was sitting on a hand towel on the edge of the tub. They did have large dispensers of shampoo and body soap mounted by the tub, no conditioner, and the shampoo smelled nice, but was overpoweringly floral that we couldn't use it. There is no microwave in the room either, so we could not heat up food we had brought with us. The staircase to the second floor was a bit scary as well, you could see it was cracked all around the bolts. We only stayed one night so it wasn't awful, but I wouldn't book again for multiple nights unless they lowered the price a bit and put a microwave in the room.