Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
86% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ft. Lauderdale, FL

The room was especially spacious

Posted 03-Dec-2014
Pros: See above.
Cons: Complementary breakfast above and beyond just coffee. Not everyone wants a full breakfast at the restaurant.
Location: Near MacArthur airport...but not much else.
King-size bed with sofa/chair/table sitting area. Coffee-maker, frig and microwave. More than I expected.
2 out of 5
by A verified travellerfrom woodbridge nj

Close to MacArthur airport

Posted 30-Nov-2014
Needs an upgrade.... Room was very clean... But overall hotel needs a face lift... Bathroom very small and dressing area had been blocked out with mini fridge and microwave..... Most other hotels offer complimentary continental breakfast... This did not however McDonald's and diner across street
2 out of 5
by A verified travellerfrom Connecticut

Posted 21-Nov-2014
Arrived at 6pm it looked like a ghost town. I new I was in trouble then the wait staff had winter coats on. Out side temp was 35F. I went to the restaurant for dinner it wasn't open so I had dinner at the bar. Same feeling very dim and cold inside. Dinner was acceptable no complaints. Came down for breakfast in the morning same thing ghost town. Parking lot was full with customers don't know why the restaurant wasn't open. Disappointed with my stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Nov-2014
I had expected a horrible experience after reading the reviews, but the hotel was okay even thought it needs some updating.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Clean, nice, near airport

Posted 21-Oct-2014
Everyone very nice and helpful. My room was clean and staff very helpful.
4 out of 5
Recommended
for Couples
by Casey

This traveller left a rating score only Posted 19-Oct-2014 on Hotels.com
1 out of 5
Recommended
for Families
by nicolefrom Beacon, NY

Awful place. Do not stay here

Posted 14-Oct-2014 on Hotels.com
The heating/air conditioning unit was broken, there was no garbage can, pillows had no pillow cases, lamp was broken with bulb hanging out the side, refrigerator (with a note that said it was not a fridge but a cooler, whatethat means), was so noisy I had to unplug it, people hanging outside our room smoking pot and we had an employee enter our room with her own key at 10:30pm and walk back out without saying anything to us. Overall, terrible, especially for $150/night. When I complained to the manager, he offered free breakfast, which was useless since we were meeting friends for breakfast elsewhere. He said since we booked through an external site, there was nothing else he could do.
3 out of 5
Recommended
by Duanefrom Nashville

Staff Woes

Posted 13-Oct-2014 on Hotels.com
While it's in a convenient location, certainly for the airport, it is not a real bargain. The room and bedding were fine and the bed comfortable. It even has a nice bar and little restaurant. But.... At least two out of three ice machines didn't work. And there was something about the staff; they need an attitude adjustment. There was no sense of urgency or interest to get customers taken care of and certainly no happy smiles to greet me. A New York attitude is one thing but this was different..in fact, indifference. I was there twice and had the same experience both times.
1 out of 5
Recommended
for Business Travellers
by Magda

This traveller left a rating score only Posted 11-Oct-2014 on Hotels.com
3 out of 5
Recommended
for Couples
by Jarrodfrom Winter Springs, FL

Layed over from airport

Posted 10-Oct-2014 on Hotels.com
Hotel was nice and staff was uncredibly helpful and friendly. Great access to the airport with awesome shuttle back and forth. Room was a ok for a few hour stay but the wall had obvious water damage that had been painted over and has now bubbled on the wall behind the bed. Bathroom was a little outdadted. Fridge and microwave were but not very powerful and small and were sitting randomly in the corner of the room.