Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
85% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Peekskill NY

Hotel in transition

Posted 05-Aug-2014
Pros: Friendly staff
Cons: A lot
Location: Near airport, Apple-bees across the street.
Hotel out dated, No pay movies as indicated on web site, pool not in use, would not recommend right now.
2 out of 5
by A verified traveller

Posted 29-Jul-2014
45 min to check in. Getting breakfast was difficult. Understaffed but pleasant. The staff tried hard, seemed to be managed poorly
2 out of 5
by A verified traveller from Florida

Front desk clerk needs customer service training..

Posted 28-Jul-2014
Pros: rooms looked like they were re done.... but overall the place is a mess STAY AWAY
Cons: the help needs training with their customer service skills....
The front desk gal looked like she really does not like her job.... wouldn't even show us how to get to our rooms... her customer service skills bordered on hostile... manager was not much better... why do they complain about their jobs in front of customers? Hallways were smelly and loaded with trash... does anyone vacuum the rugs?
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jul-2014
Pros: Room was clean - Bed was very comfortable
Cons: Bathroom vent was not working
Hotel was easy to locate and centrally located for our weekend trip
1 out of 5
by A verified traveller from Florida

Gross!

Posted 20-Jul-2014
Where do I start....paint peeling off the walls, shower that wouldn't drain,leaky shower faucet,dirty carpet. GROSSEST place, never do that again. Expedia should do it patrons a favor pull this hotel from its listings. Very disappointed!!!!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Served it's purpose. Very noisy with kids playingo

Posted 14-Jul-2014
Nice. Served it's purpose. Would use again. A bit bnoisy with other occupants. Kids playing hockey in the hallway were very loud.
1 out of 5
by A verified traveller

It was only for 2 nights but never again.

Posted 14-Jul-2014
Pros: The outdoor pool.
Cons: Fixtures need major updating or fixing. Customer service needs to be more responsive.
At one point it took over 1 hour to get in contact with Housekeeping in order to get an iron. It took another 45mins to get that iron. The garbage cans had no lining. Fixtures were falling apart some were rusted. Outlets could not hold appliances/devices securely. The sound in the hallway was unacceptable especially late at night. No soundproofing did not help that part.
2 out of 5
by A verified traveller from massachusetts

Mildew smelly with airport behind it

Posted 12-Jul-2014
What a nightmare. Beside the rugs being wet in the room which I complained and they told me no one else had. (I did talk to two other people staying there and one other had the same issue) my tub wouldn't drain and the planes were loud it was difficult to sleep. Coffee bad and restaurant server rude. I'd never go back
2 out of 5
by A verified traveller

Needs a facelift

Posted 11-Jul-2014
Pros: It was close to the airport and has a free shuttle but it took about 40 minutes for the shuttle to arrive because they could not find the keys.
Cons: Carpets need to be replaced, more food options, address the HVAC issues
This hotel may have been nice at one point but it is very run down. The hotel felt damp and there were fans on the floor of the hallways. The restaurant only serves a $13 buffet - no other breakfast options. Luckily there was an Applebees across the street.
3 out of 5
Recommended
for Everyone
by A verified traveller from Dallas

What really counts was good...

Posted 03-Jul-2014
Pros: bed and pillows, large tv and proximity to the airport in Ronkonkoma
Cons: Its just an old cheaply built hotel, but it works and theres no way it is justifiable to fix it up...
Location: good location by airport
Typical old Clarion motel that one scoffs at when checking in... However the comfort of the bed and pillows were very pleasing and there was a large new tv as well. Not a hotel to vacation at, but for passing through it gets the job done.