Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
83% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Not what I expected in a package

Posted 08-Oct-2014
The hotel was "ok". No one there but I was put in a room without amenities way down the hall. I was not given clear directions in how to find the room....especially when the numbers went the wrong way. The bartender was great but my glass was not terribly clean looking although I understand it was probably sterilized....probably. I was not thrilled with this room..........it was dated and I had a time figuring out the blind pulls. All in all.............it was reasonable (as part of a fly drive package) and very convenient. However, not my favorite place on the Island.
1 out of 5
by A verified traveller from LA, CA

All around nasty.

Posted 18-Sep-2014
No where near worth the fee for what is basically a two-story motel.
1 out of 5
by A verified traveller from New York, NY

All around dump.

Posted 11-Sep-2014
Pros: Leaving the place.
Cons: Anything.
Location: Commercial.
Horrible. Less than a few kilometers up the highway is a beautiful Hilton in the same range of price.
1 out of 5
by A verified traveller from Los Angeles, CA

Beautiful Garden Hilton blocks away, same price.

Posted 11-Sep-2014
Pros: Checking out never to return.
Cons: Everything possible.
Location: Great location, waste of its space.
All around dump. I've been covered with the strangest rash since leaving.
5 out of 5
for Everyone
by A verified traveller

Nice hotel.Close to highway,stores,etc.

Posted 26-Aug-2014
Cons: The speed of the elevators.
Very friendly staff.Pool open early/closes late Very quiet.
2 out of 5
by A verified traveller from Peekskill NY

Hotel in transition

Posted 05-Aug-2014
Pros: Friendly staff
Cons: A lot
Location: Near airport, Apple-bees across the street.
Hotel out dated, No pay movies as indicated on web site, pool not in use, would not recommend right now.
2 out of 5
by A verified traveller

Posted 29-Jul-2014
45 min to check in. Getting breakfast was difficult. Understaffed but pleasant. The staff tried hard, seemed to be managed poorly
2 out of 5
by A verified traveller from Florida

Front desk clerk needs customer service training..

Posted 28-Jul-2014
Pros: rooms looked like they were re done.... but overall the place is a mess STAY AWAY
Cons: the help needs training with their customer service skills....
The front desk gal looked like she really does not like her job.... wouldn't even show us how to get to our rooms... her customer service skills bordered on hostile... manager was not much better... why do they complain about their jobs in front of customers? Hallways were smelly and loaded with trash... does anyone vacuum the rugs?
1 out of 5
for Personal Event
by debbie from long island

terrible experience

Posted 23-Jul-2014 on Hotels.com
I have previously stayed in this hotel a couple of times and thought it was ok for the price. I booked this hotel for my friends wedding a couple of miles away. I paid through hotel.com a month in advance. receptionist asked for a credit card to hold when I arrived which is standard procedure. a week later my card was charged for additional fees that was incorrect. I called the front desk which they even stated the additional fee was incorrect but I had to speak with the manager issac for correction. tried calling the manager for 5 days left numerous messages with machine and front desk NO RESPONSE front desk couldn't even find the manager in the facility what kind of service is that? Room states non smoking yet smells like smoke. Hotel entrance is nice however room numbers are so confusing found mold in the bathroom just disgusting NEVER WILL I come back to this hotel
4 out of 5
for Everyone
by A verified traveller

Posted 21-Jul-2014
Pros: Room was clean - Bed was very comfortable
Cons: Bathroom vent was not working
Hotel was easy to locate and centrally located for our weekend trip