Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

THE HEAT WOULD NOT SHUT OFF,DOG BARKING NEXT DOOR

Posted 17-Mar-2015
THIS IS A ONE STAR IN 4 STAR DRAG...DRESS UP A PIG AND ITS STILL A PIG
5 out of 5
Recommended
for Everyone
by A verified travellerfrom S

Lovely hotel, right on the boardwalk. very pretty!

Posted 15-Mar-2015
I stayed 3 nights, and was very comfortable. Good shower, comfy bed, very quiet. Restaurant a bit pricey!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom long island, ny

Posted 13-Mar-2015
Nice hotel...we were upgraded to a junior suite. Nice spacious room and bathroom. We stay once a year in March.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Mar-2015
better than expected but could use some maintenance
3 out of 5
Recommended
for Everyone
by A verified traveller

Beach Front

Posted 24-Feb-2015
Pros: Location, New, Clean
Cons: Upgraded Cable TV, Brand New Hot Water Heaters, a doorman that actually opens the door for you instead of texting and hiding from the cold.
Location: Beach Front, Transportation, Restaurants, Bars
Stayed here weekend of Feb 19th ( Which Happened to be THE Coldest days of the Year in NYC) The Hotel was very nice, great location, bars, restaurants are all nearby. THE worst part of my stay? NO NO NO Hot water for 2 days. Every call to the front desk was answered the same way, yes we know there is not hot water, let it run for an hour and see if that helps. There is also a VERY limited number of TV channels that work, (if they work at all) again, a call to front desk, and I was told engineers would reset the TV box, never worked. Saturday night we decided to stay in because it was freezing outside, and went to the hotel bar, THAT was also freezing, it had NO heat. So we lasted 2 drinks. Sunday brunch at the hotel also very nice BUT $160.00 bill for 2 people. Just for BRUNCH. Room was very modern, very clean, but extremely noisy from 6am until 9am everyday. Overall not a bad stay minus the few issues. Would I stay again? I don't know yet.
2 out of 5
by A verified travellerfrom ny,ny

The hotel was ok

Posted 17-Feb-2015
Pros: The bartender was so nice and so friendly
Cons: everything
Location: Great location and great food within walking distant
This hotel should have been called the Al A Carte hotel! Everything you asked for was of course but there will be a charge. The night we stayed it was 9 degrees out and we wanted to valet the car but they wanted $ 25.00 for the night! The lot was empty. It was crazy I would never stay here again. The TV was not working, the man came to fix it but did not solve the problem, the toilet kept running. This was the middle of winter I can not imagine what it is like in the summer. They better get there act together.
5 out of 5
Recommended
for Couples
by Josuefrom nyc

Great hotel

Posted 25-Dec-2014 on Hotels.com
The hotels cleanliness was great. The staff was highly attentive. The restaurant was very high end. Everything was beautiful. Long beach is a nice town.I will visit them again
5 out of 5
Recommended
for Couples
by Suzannefrom Harlem USA

Come in the off season!

Posted 22-Dec-2014 on Hotels.com
We were here for my five star boyfriend's company Christmas party and we had a blast. Food was great, rooms were super comfortable (bed and water pressure were both excellent). and we had a view of the ocean! In fact, we are even dreaming of coming back again soon. The breakfast buffet was really good, too. And of course, the people watching here is second to none. Anthropological gold.
4 out of 5
Recommended
for Personal Event
by cheryl

This traveller left a rating score only Posted 22-Dec-2014 on Hotels.com
3 out of 5
Recommended
for Getaway With Friends
by Benedictfrom Baltimore

High End Design - Low end function

Posted 02-Dec-2014 on Hotels.com
This hotel has very high end modern decorating and fixtures. The window in our room leaked air. The blowing wind created a whistling sound that made it hard to sleep. The heating system was only fair. The pillows were too hard. The bed had only a sheet and light blanket. We had to ask for a comforter to keep warm. The staff was very nice and courteous. $3.00 for a soda is way too expensive.