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Lancaster London

One Lancaster Terrace London, W2 2TY England

High-rise London hotel overlooking Hyde Park

Opposite Hyde Park
This 18-story London hotel is opposite the 600 acres of Hyde Park and Kensington Gardens, and adjacent to an Underground stop; West End theaters and Knightsbridge shopping are less than 2 km away. Show more
Hotel restaurants
The sizable Lancaster London offers 2 restaurants with splendid park views: Nipa serving authentic Thai cuisine and the super-chic contemporary restaurant Island.
Minibars in rooms
Guestrooms are light and airy with extensive views over Hyde Park and the London skyline beyond; amenities include high-speed Internet access, satellite TV, minibar, and air conditioning. Hide

GUEST REVIEWS

4.4out of 5

Expedia Guest Rating

93%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 26/06/2013. The check-out date cannot be after 26/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Superior Double City View
1 double bed or 2 twin beds. Located on floors 8-14. Air conditioning. High-speed Internet access (surcharge). Minibar. In-room electronic safe, and tea/coffee-making facilities. Bathroom with complimentary toiletries, combination tub/shower, and heated towel rack.
Deluxe Double/Twin City View
1 king bed or 2 twin beds. Larger than Standard room. Air conditioning. High-speed Internet access (surcharge). Minibar. In-room electronic safe, and tea/coffee-making facilities. Larger bathroom with bidet, combination tub/shower, and heated towel rack.
Executive Double/Twin City View
1 double bed or 2 twin beds. Located on the top floors with wide picture windows offering views of the London skyline. Separate sitting area with sofa. Dressing area. Wardrobe and luggage space. Air conditioning. High-speed Internet access (surcharge). Minibar. In-room electronic safe. Tea/coffee-making facilities. Bathroom with complimentary toiletries, combination tub/shower, and heated towel rack.
Superior Twin City View
2 twin beds. Located on floors 8-14. City view. High-speed Internet access (surcharge). Coffee/tea maker. In-room safe. Complimentary toiletries. Air conditioning.
Superior Double Park View
1 double bed. Park view. High-speed Internet access (surcharge). Coffee/tea maker. In-room safe. Complimentary toiletries. Air conditioning.
Superior Twin Park View
2 twin beds. Park view. High-speed Internet access (surcharge). Coffee/tea maker. In-room safe. Complimentary toiletries. Air conditioning.
Superior Double
1 double bed. Desk. In-room safe. Wired high-speed Internet access (surcharge). Satellite television service. Phone. Voice mail. Minibar. Private bathroom. Bathroom phone. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board (on request). Air conditioning. Climate control.
Superior Twin
2 twin beds. Desk. In-room safe. Wired high-speed Internet access (surcharge). Satellite television service. Phone. Voice mail. Minibar. Private bathroom. Bathroom phone. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board (on request). Air conditioning. Climate control.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets not allowed
  • Early departure fee charged
  • Check-out time is Noon
  • Check-in time starts at
  • American Express accepted
  • Barclaycard accepted
  • Carte Blanche accepted
  • Diners Club accepted
  • Eurocard accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: GBP 20-35 per night
    • Fee for wireless Internet in all public areas: GBP 17.00 per 24-hour period (rates may vary)
    • Fee for in-room high-speed Internet (wired): GBP 17.00 per 24-hour period (rates may vary)
    • Fee for in-room wireless Internet: GBP 17.00 per 24-hour period (rates may vary)
    • Hot and cold buffet breakfast fee: GBP 15.50 per person (approximate amount)
    • Rollaway bed fee: GBP 35.00 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

  • The property is a member of Preferred Hotels & Resorts.

Accessibility Options

  • Accessible path of travel
  • Accessible bathroom
  • Handicapped parking
  • Accessibility equipment for the deaf

Property Amenities

  • Concierge services
  • Bar/lounge
  • Restaurant(s) in hotel
  • Breakfast available (surcharge)
  • Room service (24 hours)
  • Self parking
  • Business center
  • Banquet facilities
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Cell phone/mobile rental
  • Photocopy machines
  • Business services
  • Fax machine
  • Safe-deposit box at front desk
  • Multilingual staff
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Total number of rooms - 416
  • 24-hour front desk
  • Number of floors - 18
  • Babysitting or child care
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Medical assistance available
  • Currency exchange
  • Wireless (high-speed) Internet access - surcharge
  • Suitable for children
  • Air-conditioned public areas
  • Self parking (surcharge)
  • Shopping on site
  • Elevator/lift
  • Express check-in
  • One meeting/conference room
  • Parking limited (surcharge)
  • Laundry facilities
  • Parking (surcharge)
  • Number of buildings/towers - 1

Rooms

The Lancaster London offers 416 air-conditioned guestrooms on 18 floors. Decor is light and airy, and many rooms offer wide views over Hyde Park or the London skyline through double-glazed windows.

Amenities include satellite television, direct-dial phones, and high-speed Internet access (surcharge). Marble bathrooms feature power showers as well as bathtubs, and come equipped with complimentary toiletries, thick towels, and cotton bathrobes.

Lancaster London, London,  England, Rooms Guest Room

Room Amenities

  • Hypo-allergenic bedding available
  • Climate control
  • Voice mail
  • Phone
  • Minibar
  • Wake-up calls
  • Air conditioning
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Designer toiletries
  • Desk
  • Bathroom phone
  • Iron/ironing board (on request)
  • Satellite television service
  • Wireless high-speed Internet access (surcharge)
  • In-room safe
  • Wired high-speed Internet access (surcharge)

Dining

Nipa - Overlooking Hyde Park and Kensington Gardens, this Thai restaurant is open for lunch and dinner. Décor features intricate teak wood paneling, golden ornamental artifacts, and hand-carved chairs—all imported from Thailand. The chef and waitstaff are also Thai, as befits the authentic, extensive menu.

The Lounge Bar - With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktails, and a variety of toasted sandwiches and salads throughout the day.

Island – Stylishly contemporary split-level space with floor-to-ceiling windows overlooking Hyde Park. Menu features fine quality seasonal British produce, bought daily, simply cooked and stylishly presented.

Lancaster London, London,  England, Dining Restaurant

Recreation

  • Boating nearby
  • Running track/path nearby
  • Horse riding/rental nearby
  • Tennis nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Lancaster London

4.4
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.2
Room cleanliness:
4.5
Room comfort:
4.3
Location:
4.6
Neighbourhood:
4.5
94%

of guests recommend

out of 200 reviews

Write a review of this hotel

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A Traveller from scotland
4.0
out of 5
Recommends this hotel
Posted 30 Nov 2011

“location location location”

Great location across road from Hyde Park and above tube station. Concierge very helpful. Swan pub 1 minute's walk away has live musician Friday, Saturday Sunday. Our room was listed as park view - stretching it a bit -

A Traveller from northumberland
4.0
out of 5
Recommends this hotel
Posted 22 Nov 2011

“excellent stay”

We booked a park view room but on arrival we did not get what we were expecting. However, after a request for more appropriate room, we were very satisfied and enjoyed or stay very much. The staff were very helpful and the food was great. Will definately go there again in the future.

Michael C from Melbourne, Australia
4.0
out of 5
Recommends this hotel
Posted 17 Nov 2011

“Pleasantly surprised”

Only a 5 minute walk to Oxford Street and conveniently located close to Paddington Station which has a 15 minute express train connection to Heathrow. The hotel is very comfortable, rooms have everything a business person needs. Although a bit on the small side, they're all you need. Would definitely stay there again

David G from Melbourne Australia
4.0
out of 5
Recommends this hotel
Posted 17 Nov 2011

“Great location - service could be better”

Stayed for 5 nights - great location, hotel is clean, well maintained, comfortable rooms were large enough and reasonably well appointed. Great location opposite Hyde Park and above an underground station. Service was a bit lacking ie internet access service was problematic and expensive and concierge service lacked initiative and responsiveness. Having said that if they had a gym I would probably stay there again.

dana p from tel aviv
5.0
out of 5
Recommends this hotel
Posted 15 Nov 2011

“Affordable, central, best views”

We've stayed at the Lancaster a few times and will come back again. The location, just above a central line tube station, is unbeatable.

Lily R from Virginia
5.0
out of 5
Recommends this hotel
Posted 2 Nov 2011

“I will definitely return.”

The staff was efficient, courteous, and friendly. The room was spacious by London standards and well equipped. I go to the UK twice a year and will stay again at the Lancaster while in London. I attend the the theatre frequently and the nearness of the tube and ease of getting a taxi were attractive features. Well done, Lancaster London.

Tomasz from Poland
5.0
out of 5
Recommends this hotel
Posted 31 Oct 2011

“Excellen location but could do a bit more effort on service.”

I like staying at Lancaster as this is just on the Lancaster Gate tube station and across the Hyde Park. The hotel is very comfortable, rooms are big (for London standards). The service could be better. On one occassion I was charged the full amount of my stay at check-in and on another I was offered a non-smoking room in which someone just smoked in the bathroom! Good for me was hotel's acceptance of their mistakes and compensation offered: a free upgrade to a suite and a complimentary breakfast respectively.

David U from Wellington New Zealand
5.0
out of 5
Recommends this hotel
Posted 22 Oct 2011

“Handy Location”

The Lancaster London's location makes it easy to get around London. We walked most days when we could or used the Tube located literally just around the corner. Also well served by buses. Having stayed in London several times in the past we were surprised by the size of the room and the overall cleanliness and service at the hotel. We'll definately consider staying here again on our next visit to London.

Robert H from London
4.0
out of 5
Recommends this hotel
Posted 20 Oct 2011

“Not bad for a London Hotel”

Opted to stay here so I could easily run in the park in the mornings! Fantastic. Hotel lobby and public areas very nice, good reception and check-in, restaurants also very nice - Thai looked excellent but a little stuffy, but the Island Restaurant and Bar...great food and nice environment. Rooms were better than I expected with good attention from evening staff offering fresh towels or any other assistance. Good TV with good range of channels in nice clear HD. Weakest points were WiFi - no coverage in the room, and the bathroom which hasn't had a serious makeover for some time, the giveaway being the beige/avocado coloured suite and the flaking/peeling stucco ceiling. Clean, great shower (despite the shower curtain) and very usable facility, just took the shine off an otherwise very nice room.

Area recommendations
Bring your running gear...an early morning run round Hyde Park on a glorious sunny morning is not to be missed. If you don't run...just take a walk.
Sophie from Manchester
5.0
out of 5
Recommends this hotel
Posted 18 Oct 2011

“Fantastic!!!!!!!!!!!!!!”

Only stayed for 1 night, but it was lush! It was my first ever visit to London, and it could not have gone smoother, mostly down to the great service at The Lancaster London. Literally on top of Lancaster Gate tube station so very easy to get anywhere in the city without any real effort. Had a "park view" room on the 15th floor and i have to say the view was breathtaking! The room was spotless, the staff were excellent and very friendly, room service was delicious and actually very cheap! Would definitely stay again =D

Area recommendations
Definitely check out Notting Hill, and Portobello Market
Events and shows
If you've got a spare £60 get down to The Shaftesbury Theatre to see Rock of Ages, it was without a doubt the best night out i've had in years!

Lancaster London

One Lancaster Terrace London, W2 2TY England

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Nearby Points of Interest

  • Kensington Gardens - 0.6 km / 0.4 mi
  • Hyde Park - 0.8 km / 0.5 mi
  • Whitely Shopping Center - 0.9 km / 0.6 mi
  • Hyde Park Speakers' Corner - 1 km / 0.6 mi
  • Marble Arch - 1.1 km / 0.7 mi
  • Albert Memorial - 1.2 km / 0.7 mi
  • Kensington Palace - 1.2 km / 0.8 mi
  • Royal Albert Hall - 1.3 km / 0.8 mi
  • Imperial College London - 1.5 km / 0.9 mi
  • Selfridges - 1.5 km / 0.9 mi
  • Harrod's - 1.6 km / 1 mi
  • Wallace Collection - 1.7 km / 1 mi
  • Grosvenor Square - 1.7 km / 1 mi
  • Brompton Oratory - 1.8 km / 1.1 mi
  • Madame Tussaud's Wax Museum - 1.8 km / 1.1 mi

Location Highlights

  • In historical district
  • In city center

The closest major airports to Lancaster London are:

London (LCY-London City) - 15.6 km / 9.7 mi

London (LHR-Heathrow) - 19.5 km / 12.1 mi

London (LGW-Gatwick) - 39.6 km / 24.6 mi

The preferred airport for Lancaster London is London (LHR-Heathrow).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • London, England, UK (LHR-Heathrow)

Area:

Bayswater - Paddington, London, England, United Kingdom: This lively, multicultural, residential and business area borders Hyde Park and Kensington Gardens and offers a good choice of mid-price and budget accommodation and restaurants. Plentiful shopping opportunities exist at Queensway and Oxford Street. The major South Kensington museums lie across Kensington Gardens. Paddington Station provides a gateway to towns in the west of England, including Oxford, Windsor, Bath and Bristol.

Lancaster London

One Lancaster Terrace London, W2 2TY England

Most recent booking for this hotel: less than 2 hours ago.
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