“Business Hotel Central London”

The Hotel Russel has an excellent location right in the heart of the Bloomsbury district of Central London in Russell Square. It is just around the corner from Russell Square underground station (Piccadilly Line), is close to the British Museum and not far from Covent Garden and the Theatre district. I have stayed in this hotel several times and the room I had on this occasion appeared to have been recently refurbished. Rooms are small but comfortable with a basic yet functional en-suite bathroom. Standard amenities for a business hotel (trouser press, hairdryer, safe, satellite TV, etc.) but no minibar or fridge. Internet access was fast and reliable. I would advise getting a room at the rear or side of the hotel, as the rooms at the front facing onto Russell Square are quite noisy, due to the large volumes of traffic in this area at all hours of the day and night. Plus the hotel charges extra for these rooms! Overall this is a great hotel if you want to be in a central location of London and plan to be out most of the day at meetings or sightseeing etc. but it is a fairly standard business hotel so don't expect luxury.

“Got a noise room”

Got a noise room / Internet is not included and complementary

“Russell Hotel -overpriced for quality and service”

We selected this Hotel since we had stayed here over 10 years ago. We had heard that they had made renovations so we decided to give it a try. The service was below par for two reasons: One one night they had a wedding party dance till midnight and we could hear the walls shake with the music. When we complained to the staff we were told nothing will be done until midnight since the party was going to end then. The management said they will "train" the desk personnel. One of the concierge was not helpful at all. He had no knowledge of the area and could not tell us about how to get to anywhere. The breakfast was nothing to write home about

“Great London location”

As London hotels go, this is reliable and well maintained. It is large with a huge marble staircase in the foyer. It was built as a hotel, rather than a series of town houses that have been linked together. There can be noise in bedrooms until midnight if there is a function in the ballroom. Its great advantage is that it is just around the corner from Russell Square tube which connects directly to the West End and Heathrow. There is a supermarket opposite the tube station, too. Wifi is free in the foyer but you have to login after each halfhour. It is within easy walk of the British Museum, Covent Garden, and bus services to other key tourist areas leave from outside the door in Russell Square.

“ok”

I've stayed at the Russell a number of times. It's a good hotel in a good location. Slight irritations this time were that my room was on the internal 'courtyard' with a view of walls and air con units, pretty grotty, and the room was far too hot. On the second day I left the air con on all day and this helped but it's too noisy to leave on overnight. Oh, and the sink in the bathroom was tiny. Otherwise, clean and comfortable.

“Always stay here....”

Every time we visit London we stay at this particular hotel. With that said I think they can have more comfortable beds and they should provide free wifi and or a more affordable wifi service. The current one is to costly.

“Well past its best”

I stayed on business and so was - thankfully - not there much. I was told on check-in that internet was not available on the 7th floor (top) which was where my room was. There was no real idea of when it would be fixed. I asked to be moved to a room with internet which the front desk person efficiently sorted out. The room itself was tatty with old furnishings, chipped paint, damaged carpets and generally disappointing level of maintenance. The AC was so loud that I couldn't use it at night and the TV only had 50% of the channels that were supposed to be there available. I informed maintenance and they didn't fix it during the week I was staying there. Location is great, but I would not recommend it. There are much better hotels in the area for the same money.

“Good if you ask for what you paid for . . .”

This hotel is in a great location, and in the end, my room was fine. However, when I first arrived they put me in a shabby double room (NOT redecorated like the rooms shown in the Expedia photos) with grimey paint, loose carpeting and a bed that tilted toward the headboard. After spending fifteen minutes looking around in dismay, I called the front desk and said I didn't like the room, and why. They moved me immediatley to an updated room that did look like the photos. Though a vast improvement, the mattress had seen better days. And at 7 a.m., the tv spontaneously went on, loudly. I expected more from four star hotel, but have to say the location was excellent. Most (but not all) of the front desk staff members were friendly and helpful. In the end my experience was okay to good, but I would hesitate to recommend this hotel because I didn't find the service and quality of rooms to be consistent. some of the staff members were friendly and helpful.

“Much Improved Except for Food”

Much, much improved. We stayed here in the 80's and early 90's because we love the neighborhood, but increasing dirt, confusion and poor service made us move on. With new owners and much improved service it is once again our stop on Russell Square. But not the restaurant! It remains stubbornly over-priced with mediocre food. However there are many nice enough little places to eat in the neighborhood. It is a good deal on discounted rates, but not rack rates.