Exterior

Reviews of La Quinta Inn & Suites by Wyndham Locust Grove

2.5 out of 5
La Quinta Inn & Suites by Wyndham Locust Grove
4660 Bill Gardner Pkwy, Locust Grove, GA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 436 out of 529 reviews" "
Rating 8 - Good. 64 out of 529 reviews" "
Rating 6 - Okay. 13 out of 529 reviews" "
Rating 4 - Poor. 7 out of 529 reviews" "
Rating 2 - Terrible. 9 out of 529 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how convenient Chick-fil-A was and that we could walk for dinner!
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 15 May 2024
Hi Samantha,We're thrilled to hear that you found the proximity to Chick-fil-A convenient for your dining needs during your stay with us. Our location is indeed designed to offer easy access to a variety of dining options, ensuring that our guests have a range of choices to suit their preferences. We take pride in providing a comfortable environment and convenient amenities to enhance your overall experience. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future.

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the guy was very nice and willing to answer any questions. Room was very clean.
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 13 May 2024
Hi Ashlee,We're thrilled to hear that your check-in experience was seamless and that our staff left a positive impression with their helpfulness and amiability. Maintaining cleanliness is a top priority for us, and we're delighted that your room met our high standards. Your satisfaction is our utmost concern, and we appreciate your acknowledgment of our efforts to provide a comfortable environment for our guests. Should you choose to stay with us again, we look forward to exceeding your expectations once more.

10/10 Excellent

One

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & service
Stayed 2 nights in May 2024
Response from Guest Relations Specialist on 8 May 2024
Hi One,We're delighted to hear that you found our staff and service exceptional during your stay. Providing top-notch service is our priority, and we're thrilled that our team met your expectations. We strive to ensure all our guests have a memorable experience, and it's rewarding to know that you felt well taken care of throughout your time with us. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Relations Specialist on 7 May 2024
Hi Francisca,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Tara

Liked: Property conditions & facilities
Thank you for everything
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 6 May 2024
Hi Tara,You're welcome and thank you as well for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Patricia

Very nice
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 24 Apr 2024
Hi Patricia,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Elaina, ROCKAWAY BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property met all of my needs. From various dining options, outlet shopping and the accessibility to easy parking. This is a great location to use while trying to get away. The only drawback was the closing of the pool of the property. On those hot days, the pool was not made available to the consumers staying there.
Stayed 2 nights in Apr 2024
Response from Guest Relations Specialist on 23 Apr 2024
Hi Elaina,We're thrilled to hear that our property's location perfectly suited your needs, offering convenient access to diverse dining options, outlet shopping, and hassle-free parking. It's fantastic to know that you found our location ideal for a relaxing getaway. Regarding the pool closure, we apologize for any inconvenience this may have caused. Please rest assured that we continuously strive to enhance our guests' experience, and your feedback will be duly noted for future improvements.

8/10 Good

Nancy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. Flooring by bathroom door needs grouted but otherwise very clean. It is dog friendly but not much grass for puts to use. Breakfast was just okay. Food could have been hotter.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi nancy,We appreciate your feedback and are glad to hear that you found the room to be nice and generally clean, although we apologize for any oversight with the flooring near the bathroom door. While we strive to maintain cleanliness throughout our dog-friendly accommodations, we definitely understand your concern regarding the availability of grassy areas for pets. Your comments regarding breakfast temperature will be shared with our team for improvement. Thank you for sharing your experience, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in. Nice employees.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi William,We're thrilled to hear that you had an excellent check-in experience and found our employees to be pleasant. Providing exceptional service is our priority, and we're delighted that it reflected during your stay. Your positive feedback encourages us to maintain our standards of hospitality. We appreciate your review and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms clean, and atmosphere safe and inviting
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 17 Apr 2024
Hi Alicia,We're thrilled to hear that you found our staff friendly, rooms clean, and atmosphere safe and inviting during your stay. Providing exceptional service and maintaining a clean and welcoming environment are top priorities for us. Your positive feedback reaffirms our commitment to delivering memorable experiences to all our guests. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, new and clean
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 15 Apr 2024
Hi Ariel,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Kayla

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great location and clean!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 15 Apr 2024
Hi Kayla,We're thrilled to hear that you found our hotel's location to your liking and appreciated the cleanliness standards we maintain. Providing a prime location and ensuring a pristine environment are two priorities we take seriously to enhance our guests' experience. Your positive feedback reaffirms our dedication to delivering exceptional service. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new, so everything was fresh and clean! Very nice stay!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 11 Apr 2024
Hi Mary,We're thrilled to hear you enjoyed your stay at our hotel! Maintaining a fresh and clean environment is a top priority for us, and we're delighted that it met your expectations. Our team works diligently to ensure that every guest experiences the highest level of comfort during their time with us. Your kind words serve as great encouragement for us to continue providing exceptional service to all our guests. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Sebastien,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 8 Apr 2024
Hi Darin,We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. It's wonderful to know that our facilities and services met your expectations. We strive to provide a comfortable and memorable experience for all our guests, and it's encouraging to hear that we succeeded in doing so during your visit. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean. Staff was friendly. Only con for me was the noise from the street it was pretty loud. A lot of semi trucks drive through there.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 8 Apr 2024
Hi Adriana,We appreciate your positive feedback regarding the cleanliness of our hotel and the friendliness of our staff. Ensuring a clean and welcoming environment is a top priority for us, and we're delighted to hear that reflected in your experience. However, we apologize for any inconvenience caused by noise from the street. While we do our best to minimize disturbances, the location of our hotel in a vibrant area means occasional street noise, particularly from passing vehicles, can occur. We'll continue to explore ways to mitigate this issue for our guests' comfort.

10/10 Excellent

Roberta, geneseo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Clean and looks brand new! Staff was great! I would definitely recommend this one!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 7 Apr 2024
Hi Roberta,We're thrilled to hear you had an excellent experience at our hotel! Maintaining a high standard of cleanliness is a top priority for us, and we're delighted that you found our facilities to be pristine and in top-notch condition. Our team takes pride in providing exceptional service, and we're glad they were able to contribute to making your stay memorable. Thank you for recommending us, and we look forward to welcoming you back on your next visit!

2/10 Terrible

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very hot all night long, 80 degrees. Room above us, kids bounced around for hours, 2 and 3 in the morning stomping and making noise. Absolutely no sleep. Ended up checking out at 2:39 a.m.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 7 Apr 2024
Hi Beth,We're truly sorry to hear about your disappointing experience during your stay. Rest assured, we take guest comfort and satisfaction seriously, and we sincerely apologize for any inconvenience caused by the temperature and noise disturbances. Our team will investigate the issues you've raised to prevent such occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our services.

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this location several times and it never disappoints. Cleanest hotel I've ever stayed at, and that is a big deal for me! Always friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 3 Apr 2024
Hi Erica,We're delighted to hear that you've consistently enjoyed your stays with us and appreciate your kind words regarding our cleanliness and staff hospitality. Maintaining a high standard of cleanliness is indeed a top priority for us, and we're thrilled to see that it has made a positive impression on you. Our team takes great pride in providing friendly and helpful service to ensure that each guest has a memorable experience. We look forward to welcoming you back for another exceptional stay in the future!

10/10 Excellent

Monty

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk was very nice and informative
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 3 Apr 2024
Hi Monty,We're thrilled to hear that you found our Front Desk team to be very nice and informative during your stay. Our staff takes great pride in providing exceptional service and ensuring that guests feel welcomed and well-informed throughout their time with us. We'll be sure to pass along your kind words to our Front Desk team, who will undoubtedly appreciate the recognition for their efforts. Should your travels bring you back to the area, we look forward to welcoming you again for another enjoyable stay.

10/10 Excellent

Elizabeth, Princeton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to visit it again when we could use the pool!! Loved that it’s right next to a Chick-fil-a and a Waffle House is a dream come true!
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 1 Apr 2024
Hi Elizabeth,We're thrilled to hear that you enjoyed your stay with us and are looking forward to your next visit! Our convenient location near popular dining options like Chick-fil-a and Waffle House is indeed a bonus for many of our guests. While we regret that you didn't have the chance to use our pool this time, we hope you'll have the opportunity to experience all of our amenities during your next stay. Thank you for choosing our hotel, and we can't wait to welcome you back soon!

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 1 Apr 2024
Hi Jen,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

OLUFEMI A Anthony

The receptionists are very professional The staff are very approachable and caring Breakfast is very unique
Stayed 3 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello OLUFEMI A Anthony,We appreciate your positive feedback on our professional receptionists, approachable staff, and unique breakfast offerings. Our team strives to provide exceptional service to all our guests. If you have any other feedback or suggestions, please feel free to contact us.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Allan,We're thrilled to hear you had a fantastic stay with us! Please do come back and visit us again soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 27 Mar 2024
Hi Donald,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, front desk employee was great
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 26 Mar 2024
Hi John,We're thrilled to hear that you enjoyed your stay with us and found our hotel to be very nice and clean. Our team takes great pride in maintaining a high standard of cleanliness to ensure our guests' comfort and satisfaction. It's fantastic to hear that our front desk employee provided excellent service, as we strive to deliver exceptional hospitality to all our guests. Your positive feedback is truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 27 Mar 2024
Hi Brigid,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Damaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay. Staff was nice and friendly!!
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on 26 Mar 2024
Hi Damaria,We're thrilled to hear you had a wonderful stay with us! Our dedicated team takes great pride in providing exceptional service to all our guests, ensuring a warm and welcoming experience throughout your visit. Your kind words about our staff's friendliness are truly appreciated, as we strive to create a welcoming atmosphere for everyone who walks through our doors. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next trip to the area!

8/10 Good

Mindy, Lindenhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ckean place
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 23 Mar 2024
Hi Mindy,We're delighted to hear that you found our hotel to be clean during your stay. Maintaining a high standard of cleanliness is one of our top priorities, and we're glad it was evident during your visit. Your feedback motivates us to continue our efforts to ensure a pleasant and comfortable environment for all our guests. Should your travels bring you back to the area, we look forward to welcoming you again.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and staff super nice!
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 23 Mar 2024
Hi Melanie,We're delighted to hear that you found our hotel exceptionally clean and our staff incredibly accommodating during your stay. Maintaining a pristine environment and providing friendly service are top priorities for us. Your positive feedback motivates us to uphold these standards consistently. We appreciate your review and hope to welcome you back for another enjoyable experience in the future.

10/10 Excellent

Melinda, Winter garden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 19 Mar 2024
Hi Melinda,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for like 6 hrs but it was fine
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Justin,We're glad to hear that your short stay was to your satisfaction. Should you have more time in the future, we hope to provide you with an even better experience.

10/10 Excellent

Steve, lawrenceburg

Travelled with family
When I came in the man running the front sorry didn’t get his name but he was the best, we had booked 5 rooms and he had all the paperwork and keys ready to go! You don’t get this kind of service any more!
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 16 Mar 2024
Hi Steve,We're delighted to hear that your check-in experience with us exceeded your expectations. Our team prides itself on providing efficient and attentive service to ensure a seamless arrival for our guests. It's great to know that our staff member at the front desk left a lasting impression with their professionalism and preparedness. We aim to consistently deliver top-notch service, and we're thrilled that you found it to be exceptional.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Relations Specialist on 14 Mar 2024
Hi Ken,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, good shower
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Allan,We are delighted to hear that you enjoyed our comfortable beds and good showers during your stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Lawrence

Liked: Cleanliness
Great
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 6 Mar 2024
Hi Lawrence,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific place!
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Leona,We are delighted to hear that you had a terrific stay with us! Your feedback is greatly appreciated. Please do not hesitate to reach out if you have any more comments or suggestions.

10/10 Excellent

Cathy, Napoleon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place , new and modern. Expedia had our reservations messed up! It took us 45 minutes to get checked in!
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Cathy,We are pleased to hear that you enjoyed our modern hotel. We recommend reaching out to Expedia directly regarding any reservation complications you encountered during your stay. Your feedback is valuable to us as we strive to improve our guests' experience.

10/10 Excellent

Steven, Newburgh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations at a fair price.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 28 Feb 2024
Hi Steven,We're delighted to hear that you found our accommodations to your liking and that you felt the price was fair. Providing comfortable and inviting spaces for our guests is always a top priority. We strive to offer value without compromising on quality, and it's wonderful to know that you appreciated that aspect of your stay. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff were very helpful and the location was near everything.
Stayed 2 nights in Feb 2024
Response from Manager on 27 Feb 2024
Hello Stephanie,We appreciate your positive feedback on our clean property, helpful staff, and convenient location. Your satisfaction is important to us, and we are delighted to hear you enjoyed your stay. Thank you for taking the time to share your experience with us.

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was extremely nice.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 20 Feb 2024
Hi Tanisha,We greatly appreciate your positive feedback regarding the cleanliness of our property and the friendliness of our staff. Maintaining a high standard of cleanliness is a top priority for us, and we're delighted that it was reflected in your experience. Our team takes pride in delivering exceptional service, and we're thrilled that their efforts were recognized during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another enjoyable visit in the future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 20 Feb 2024
Hi Karen,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

October Flowers

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast Thanks
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 20 Feb 2024
Hi October Flowers,We're thrilled to hear that you enjoyed your stay with us! Our team works diligently to ensure every guest has a memorable experience. From our comfortable accommodations to our attentive service, we strive to create a welcoming environment for all our guests to enjoy. Your feedback is invaluable to us, and we hope to welcome you back for another fantastic stay in the future.

10/10 Excellent

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Our room was very clean and comfortable. They had an amazing complimentary breakfast. Chick fa la is steps away from the front door. There are plenty of other restaurants down the road. Tanger outlet and Walmart is down there as well.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 18 Feb 2024
Hi Sharon,We're delighted to hear that you found our staff to be very friendly and that your room was clean and comfortable during your stay. It's wonderful that you enjoyed our complimentary breakfast; we strive to provide a variety of options to cater to our guests' preferences. We're also pleased to be conveniently located near Chick-fil-A and other dining options, as well as Tanger Outlet and Walmart for added convenience. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

10/10 Excellent

Karla

Travelled with partner
It was average
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 18 Feb 2024
Hi Karla,We appreciate your feedback and are glad to hear that you found your experience at our hotel to be average. While we strive to exceed expectations, we understand that not every guest's experience will be extraordinary. Your comments are valuable to us as they help us identify areas for improvement and continue to enhance our services. We hope to have the opportunity to welcome you back in the future for a stay that exceeds your expectations.

10/10 Excellent

Tyrone

Liked: Staff & service, property conditions & facilities
convenient and quiet
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Tyrone,We appreciate your feedback regarding our hotel being convenient and quiet. Guest satisfaction is our top priority and we are delighted to hear that you had a pleasant stay with us. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 13 Feb 2024
Hi Richard,We appreciate your positive feedback regarding our front desk staff. Our team takes great pride in providing exceptional service to ensure a smooth check-in experience for all our guests. We're delighted to hear that you found their assistance helpful and welcoming. Rest assured, we will continue to uphold our standards of excellence to ensure your future stays are just as enjoyable.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Clean, convenient and great service.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 13 Feb 2024
Hi James,We're delighted to hear that you had a wonderful experience during your stay at our hotel. Maintaining a clean and convenient environment for our guests is a top priority for us, and we're pleased to know that you found these aspects to your satisfaction. Our dedicated team takes pride in providing excellent service, ensuring that each guest's needs are met promptly and courteously. Your positive feedback motivates us to continue delivering exceptional hospitality, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and smooth check
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Hello Richard,Thank you for taking the time to share your positive feedback regarding the cleanliness of our hotel and the smoothness of your check-in process. We strive to provide a comfortable and efficient experience for all of our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Becky

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Hello Becky,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience with us. We truly appreciate your support and hope to welcome you back soon for another memorable stay.