Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Super 8 by Wyndham Liverpool/Syracuse North Airport

2 out of 5
Super 8 by Wyndham Liverpool/Syracuse North Airport
421 7th North Street, NYS Thruway(I-90) Ex 36 & 37, Liverpool, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 1298 out of 2759 reviews" "
Rating 8 - Good. 973 out of 2759 reviews" "
Rating 6 - Okay. 296 out of 2759 reviews" "
Rating 4 - Poor. 94 out of 2759 reviews" "
Rating 2 - Terrible. 98 out of 2759 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and clean
Stayed 1 night in May 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I've stayed at a Super 8. Great value and comfort. Front desk (I think her name is Melody?) was courteous and professional with a nice smile, even upon my late night arrival. I normally would stay at a more expensive brand hotel but this was just right. Would stay again.
Stayed 1 night in Apr 2024
Response from Janet on 1 May 2024
I'm glad that your experience was great and comfortable and that our staff was great. Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Saige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Apr 2024
Response from Janet on 1 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Carol ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff member, easy check in
Stayed 1 night in Apr 2024
Response from Janet on 1 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

6/10 Okay

Luis

It was ok
Stayed 2 nights in Apr 2024
Response from Janet on 1 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Liam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Discount hotel but very clean and has comfortable beds. I’ve definitely paid a lot more for worse.
Stayed 2 nights in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Sushma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink water was going very slowly and hair dryer was not working
Stayed 3 nights in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! sorry about the issue with the hair dryer and sink.

8/10 Good

Keith Brandon

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I like their shuttle services especially for us coming from Europe, the early check in was not guarantee until you get to the property. This is an issue for people traveling from europe or any part of the world.
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay with us.

2/10 Terrible

John, Woodbrige

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sorry..this place is a dump
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds were comfortable. Breakfast was good but an apple or other fruit would have been nice. Bedside light didn't work, elevator broke upon check out. Overall good value for money.
Stayed 2 nights in Apr 2024
Response from Janet on 29 Apr 2024
I'm glad you enjoyed your stay with us. Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked last minute after a flight time change- arrived late in evening. Staff very friendly and welcoming when we arrived. Everything in the room was clean and beds comfy. Perfect place to stay. Airport shuttle also super convenient & driver friendly too. Definitley recommend!
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad to hear you enjoyed your stay with us. and enjoy the shuttle service.

10/10 Excellent

Rajib, NEW HYDE PARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how easy it was to get out of the high way and rest and leave in the morning refreshed.
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So nice to have a clean and comfortable traditional motel room at an excellent price. Great location - easy on - easy off the I-81.
Stayed 1 night in Apr 2024
Response from Janet on 26 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place over all, went with a buddy for a couple days, room was clean, Staff was patient but the small stuff like snacks can be a little pricy. all in all 4/5
Stayed 3 nights in Apr 2024
Response from Janet on 26 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Nelson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Room was clean. Staff was friendly
Stayed 1 night in Apr 2024
Response from Janet on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 25 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Yuanyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Patricia

Travelled with partner, Travelled with group
Clean, quiet. The city of Syracuse and the west suburbs are easily accessible.
Stayed 2 nights in Apr 2024
Response from Janet on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Apr 2024
Response from Janet on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but a nice clean room with comfortable beds.
Stayed 1 night in Apr 2024
Response from Janet on 20 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have A Super Day!

8/10 Good

Hazen

Liked: Cleanliness, property conditions & facilities
Decent for the price
Stayed 1 night in Apr 2024
Response from Janet on 20 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fredrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and neat. Excellent hotel. Check in was a breeze and all of the employees that we interacted with were so friendly. There is also a huge variety in things to do, all within a 10 minute drive
Stayed 2 nights in Apr 2024
Response from Janet on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Amruta

Stayed 1 night in Mar 2024
Response from Janet on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

L.Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. There were several eating options within walking distance of the hotel. It was near to gas stations. It was close to the highway. We would recommend this place to others and also visit again ourselves! 😊
Stayed 1 night in Apr 2024
Response from Janet on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback! I'm glad you enjoyed your stay with us. Have a great day.

8/10 Good

Rachael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint i have is the outside noise! It sounded like thumping was happening all night long, and the teens running the halls in the middle of the night knocking on the doors was also kinda annoying. Breakfast was juice, bagels and cereal. Not horrible but definitely could have had something else to offer
Stayed 1 night in Apr 2024
Response from Janet on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have A Great Day! sorry about the outside noise.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Katie

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Room was comfortable and clean. Microwave and mini fridge was good. Staff was pleasant. Breakfast was plain bagels (with cream cheese, butter or peanut butter) and coffee. Other places to eat within walking distance if you wanted more.
Stayed 1 night in Apr 2024
Response from Janet on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day.

10/10 Excellent

Paul, Cambridge

Travelled with family
Liked: Staff & service, property conditions & facilities
Not far from city
Stayed 1 night in Apr 2024
Response from Janet on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was good!
Stayed 1 night in Apr 2024
Response from Janet on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!Have a Super day!

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to whatever needed
Stayed 1 night in Apr 2024
Response from Janet on 12 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

4/10 Poor

Savannah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was a little run down and not clean. Would not stay here again.
Stayed 1 night in Apr 2024
Response from Janet on 12 Apr 2024
Thanks for staying with us. We appreciate your feedback! sorry your experience was with not great. Have a great day.

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning staff at hotel was wonderful and helpful.
Stayed 1 night in Apr 2024
Response from Janet on 12 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

10/10 Excellent

Joseph

Travelled with partner
Liked: Amenities
Very friendly and and super clean!
Stayed 1 night in Apr 2024
Response from Janet on 12 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean, room was really comfortable and great restaurant down the road within walking distance. The young man who checked us in was super friendly and helpful.
Stayed 1 night in Apr 2024
Response from Janet on 12 Apr 2024
Thanks for staying with us. We appreciate your feedback! I'm glad you enjoyed your stay with us. Have a Super day..

4/10 Poor

Mireille

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 12 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 12 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel seemed to be run down. The elevator didn’t seem to operating very efficiently. Staff was very friendly. The only thing they offered at breakfast was bagels, muffins, & coffee. Luckily there was a McDonald’s and a Dunkin Donuts nearby.
Stayed 1 night in Apr 2024
Response from Janet on 12 Apr 2024
Thanks for staying with us. We appreciate your feedback! I'm glad you enjoyed your stay. Have a Super day.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Lots to do nearby.
Stayed 5 nights in Apr 2024
Response from Janet on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

8/10 Good

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel itself is old, the renovations helped make everything comfortable. Everything was clean, and worked well. There is road noise from cars but wasn't terrible.
Stayed 1 night in Apr 2024
Response from Janet on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day! I'm glad to hear you enjoyed your stay with us.

6/10 Okay

jamie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very clean, but didn't have hot water for the shower, was just like warm at best. Hair dryer didn't work.
Stayed 1 night in Apr 2024
Response from Janet on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day! sorry about the issue with the hot water.

6/10 Okay

Joseph, Niskayuna

Travelled with family
Nice Sports bar in the area.
Stayed 1 night in Apr 2024
Response from Janet on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

6/10 Okay

satyanarayana

Business traveller
Good
Response from Janet on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Enjoyable and satisfying stay for a reasonable price.
Stayed 4 nights in Apr 2024
Response from Janet on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

6/10 Okay

Savannah

Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much real good parking. Breakfast sucks!
Stayed 2 nights in Apr 2024
Response from Janet on 6 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

8/10 Good

Geoffrey, Ogdensburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 6 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!

8/10 Good

Donald, Rome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 4 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!