Reception

Reviews of Hotel Glow Point - Mulza

3 out of 5
Hotel Glow Point - Mulza
Blvd. Aeropuerto 843, Predio Santa Anita, León, GTO

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 483 reviews" "
Rating 8 - Good. 166 out of 483 reviews" "
Rating 6 - Okay. 34 out of 483 reviews" "
Rating 4 - Poor. 11 out of 483 reviews" "
Rating 2 - Terrible. 7 out of 483 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

hipolito a

Stayed 2 nights in Mar 2023

10/10 Excellent

Flora A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great ! all around! People working were very nice and courteous , will definitely stay here again next year
Stayed 2 nights in Feb 2023

8/10 Good

Agustin

Stayed 1 night in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest and convenient to anything you need.
Stayed 1 night in Jan 2023

10/10 Excellent

Ibrahim

Stayed 1 night in Jan 2023

10/10 Excellent

David

Stayed 1 night in Jun 2022

10/10 Excellent

SANTIAGO

Stayed 1 night in May 2022

10/10 Excellent

Cristel

Stayed 1 night in Feb 2022

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para ir de compras a los Outlets de León. Además está super cerca de otras plazas de piel y calzado. Es un hotel muy cómodo, seguro y con estacionamiento amplio en el lugar.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great stay
Very small rooms but modern and nice
Stayed 1 night in Oct 2021

8/10 Good

HECTOR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
En general el hotel está bien, solamente que si vas a compartir habitación es demasiado incómodo pues los baños son abiertos, no hay división entre el cuarto y los baños
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good service, safe parking, good price.
Stayed 1 night in Sep 2021

10/10 Excellent

Clara

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio. Gente muy recta, olvide mis pertenencias en la caja de seguridad, inmediatamente me localizaron y el sr muy amable me abrió la caja, y me entregó mis pertenencias. Las personas de restaurante, también, muy amables, sin complicaciones. Yo he estado varias veces en el hotel, y siempre es igual, buen servicio, bueno, como pocos hoteles. Gracias!
Stayed 2 nights in Jul 2021

10/10 Excellent

eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel , modern and well kept. Room looked new and it was spotless. Room was spacious and had all amenities , even a capsule coffee maker. Located inside the outlet mall. Very conveniente a f you like to shop.
Stayed 1 night in May 2021

10/10 Excellent

eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean safe comfortable and modern.
I truly enjoy my stay at the glow point hotel . Very conveniente location attached to the outlets. Safe , clean and comfortable. Will definitely stay here again.
Stayed 1 night in May 2021

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good hotel, nice rooms, and locations is excellent for shopping
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2020

8/10 Good

fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
It was great
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Aug 2020

10/10 Excellent

Flavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for business
Excellent for business staying in Leon
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Emmanuel Hernández - Revenue Manager on 21 Nov 2019
Estimado huésped: Agradecemos mucho su amable valoración. Trabajamos diario para poder ofrecerle una estancia placentera. Será un placer poder recibirle en su próxima visita a nuestra ciudad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Emmanuel Hernández - Revenue Manager on 2 Oct 2019
Estimado huésped: Agradecemos mucho su amable valoración. Trabajamos diario para poder ofrecerle una estancia placentera. Será un placer poder recibirle en su próxima visita a nuestra ciudad. Emmanuel Hernández - Revenue Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent, l recomended to my friends
Stayed 2 nights in Aug 2019
Response from Emmanuel Hernández - Revenue Manager on 24 Aug 2019
Agradecemos mucho su amable valoración. Trabajamos diario para poder ofrecerle una estancia placentera. Será un placer poder recibirle en su próxima visita a nuestra ciudad.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well set up. The location above the shoe mall was great.
Stayed 1 night in Jul 2019
Response from Emmanuel Hernández - Revenue Manager on 20 Jul 2019
Estimado huésped: Agradecemos mucho su amable valoración. Trabajamos diario para poder ofrecerle una estancia placentera. Será un placer poder recibirle en su próxima visita a nuestra ciudad. Emmanuel Hernández - Revenue Manager

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Emmanuel Hernández - Revenue Manager on 14 Mar 2019
Estimado Mr. Mario: Agradecemos mucho su amable valoración. Trabajamos diario para poder ofrecerle una estancia placentera. Será un placer poder recibirle en su próxima visita a nuestra ciudad. Emmanuel Hernández - Revenue Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time staying there. And i will continue to stay when i visit Leon Gto. Overall rooms are very clean comfortable. Breakfast is perfect. Service is excellent. Great experince every time.also close to airport.
Stayed 4 nights in Feb 2019
Response from Emmanuel Hernández - Revenue Manager on 13 Mar 2019
Estimado huésped: Agradecemos mucho su amable valoración. Trabajamos diario para poder ofrecerle una estancia placentera. Será un placer poder recibirle en su próxima visita a nuestra ciudad. Emmanuel Hernández - Revenue Manager

10/10 Excellent

Tore, Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They said they have airport shuttle service to the airport all day long or 24 hrs but they don’t haven’t that’s the thing I don’t like
Stayed 1 night in Feb 2019
Response from Emmanuel Hernández Gómez Revenue Manager. on 11 Feb 2019
Dear guest, We appreciate and appreciate your kind comments. Our goal is to offer you a pleasant stay. It will be a pleasure to welcome you on your next visit to our city. Emmanuel Hernández Gómez Revenue Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was hard to get to the lobby everything was gated
Stayed 6 nights in Jan 2019
Response from HOTEL GLOW POINT on 9 Feb 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018
Response from HOTEL GLOW POINT on 5 Jan 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk not really helpful
Everything was great, the only issue was that we went to shopping and come back to our room wasn't clean no fresh towels no toilet paper refill, we also request an airport shuttle but wasn't available for the time we request but they can get a taxi cab for the same price as the hotel shuttle (250 pesos) but when we arrive to the airport the taxi cab driver charge us 400 pesos
Response from HOTEL GLOW POINT on 9 May 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from HOTEL GLOW POINT on 29 Apr 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from HOTEL GLOW POINT on 19 Apr 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location for shopping. Had problems with plumbing, but staff relocated us to another room and accommodated as best they could. Western amenities.
Stayed 1 night in Mar 2018
Response from HOTEL GLOW POINT on 4 Apr 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from HOTEL GLOW POINT on 11 Apr 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros

10/10 Excellent

David , Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything was perfect, from room cleanliness to hotel staff, food was delicious. Will definitely stay there every time I go visit.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2017

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

LUIS, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the Outlets of LEON
They were excellent the rooms they gave me. I had an amazing vacation with my family. Leon is very green from last week's rains. I recomend this hotel, very clean and comfortable.
Stayed 1 night in Jul 2017

10/10 Excellent

Roberto, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
Very practical clean and well appointed hotel
This is totally a business hotel, and it has all the necessary amenities to use it as such, the decor is very modern so it's quite pleasing at all areas. It is above the shoe outlet so if you're in the mood you can go look around the shopping mall.
Stayed 1 night in May 2017

10/10 Excellent

Maria Amparo, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second time staying here. It has been great experience very confertable, clean and great staff. And the breakfast is great aswell. I would recommend this hotel, you won't regret it.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located next to the Mulza shopping center, one can find leather goods for men, women, and children at great prices. The hotel is approximately 15 minutes from center Leon and less than a 5 minute drive from centro commercial, its a great hotel for those who plan a short stay to Leon, highly recommend.

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of mixed
New hotel, clean, quiet room, comfortable beds, nice breakfast. Almost 100 TV channels, but only Fox News or children's cartoons in English. No ice machine, no guest laundry, very limited electrical outlets for a new hotel. Very difficult to find entrance from main street after the mall closes (stop before the mall and find the small street. Very limited gym. Mediocre to poor internet. Safe car parking. Night front desk staff very helpful finding places to visit (we chose Guanajuato).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Manuel

Ok hotel good service, the hotel is in the 4th floor of the mall. Bathroom a little small bit overall not bad

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Clean and new, nicely decorated and furnished. They need to provide a list of tv channels as I had a hard time finding a channel I liked. Service is good. Breakfast, included, could be improved slightly to include cut fruit and yogurt for instance. The location is perfect for shopping at outlets which are walking distance. Also to a main highway which is great if you are driving. Parking is included and is quite handy. I had a problem with a noisy neighbour but it was promptly resolved by the courteous staff. Overall, a lovely and comfortable place to stay.

10/10 Excellent

Carlos Alfonso, Saltillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for shopping
We chose this Hotel because we needed something close to the airport and being it at the Outlet meant we could do some shopping without the need to drive. Location: The hotel is located at the Shoe Outlet and right next to it is the clothing outlet so really you have tons of options to shop around. As a Plus there is a Starbucks just outside for all of us coffee addicts. Hotel: The Hotel has a very nice modern look, you can see it is brand new and the price is amazing. It is really a business hotel so not much to do here except have breakfast and go out. Room: This is what really impressed me. I didn't expect it to be so nice considering the price paid. Room looks amazing and they even include a Nescafe Dolce Gusto coffee maker, hey its the little things that make a big difference. Would definitely stay here everytime I return to the city