Front of property

Reviews of Chalet Miravalle

3 out of 5
Chalet Miravalle
Wengen, Lauterbrunnen, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 38 reviews" "
Rating 8 - Good. 16 out of 38 reviews" "
Rating 6 - Okay. 2 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Stayed 2 nights in Sep 2023

6/10 Okay

Roch

Travelled with family, Travelled with group
Older property, simple condo type room.
Stayed 1 night in Sep 2022

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice and roomy apartment. A nice substitute for a cramped hotel room. Beautiful balcony and yard
Stayed 6 nights in Jul 2022

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous apartment. Clean and with all required amnesties. Highly recommended
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Some drawbacks but overall good deal
This place was nice and clean and very cozy. It was a bit dated but that didn’t bother us, was a great place for two to stay in wengen, which we loved. It is a little far and an uphill walk from the train so checking in and out with our bags was a bit rough. Also we had the ground floor so our view was obstructed by the hotel opposite us. If that’s a priority you should skip this place but we still got some views of the mountains (see pics) and we didn’t spend too much time in the apartment anyway. We loved the balcony and the main room and bedroom were nice too. We were disappointed with the lack of normal soap / body wash / conditioner (there was one shampoo bottle and nothing else) and that the tv didn’t work. Overall it was an enjoyable stay and worth the price.
Stayed 3 nights in Jun 2022

8/10 Good

Mary

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tucked away and with a view
We enjoyed a friendly welcome at Chalet Miravalle. The location was excellent for us, tucked away from the main street and with a pleasing view. The standard is slightly dated, however in terms of comfort this is balanced out with outstanding cleanliness. Only twin beds in the bedroom, we would have preferred one double bed, but in exchange each single bed was quite spacious. The kitchen corner is well equipped and the balcony a nice extra.
Stayed 3 nights in Oct 2019

8/10 Good

Toni, Western NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location/attractiveness of the property was great. From the outside it's a typical Alp building; the landscaping around it is beautiful. Check in is accomplished at the neighboring Wengener Hof Hotel which is also lovely. Everyone we interacted with there was kind and helpful. Monch 1 is the bottom left unit when looking at photos of the front of the chalet. The view probably used to be better from there, but Mother Nature has grown the trees/shrubs too high in the property across the road. It is peaceful sitting on the deck (this town is QUIET), but the view from the ground floor is limited. It is wonderful having basically a small apartment to use rather than a hotel room. Access to laundry in the basement was perfect for 10 francs including soap. Get the power key from the hotel. The decor reminded us of '70s coloring. Perfectly acceptable for what we needed in the living/dining room area. The bed was set up as two separate twins side/side which are very low to the ground and for us, were uncomfortable and difficult to sleep separately. We like a hard mattress, but these were (to me) like futon consistency. Kitchen was adequately furnished it seemed-we used it for a few dishes/pitchers and were very happy to have a fridge. The bathroom tub is high getting in/out. Value and location were good.
Stayed 3 nights in Aug 2019
Response from Management hotel Wengener Hof & Chalet Miravalle on 18 Aug 2019
Dear Toni Thank you very much for your stay at our Chalet Miravalle and your review written with such detailed and kind words. We are delighted to hear that you overall enjoyed your stay with us and appreciate your charming words about the Chalet. We are also very grateful for your feedback about the bed, we will look into this matter and see what we can do to improve the quality of the beds. We would be pleased to welcome you back one day. Kind regards from Wengen Management hotel Wengener Hof & Chalet Miravalle

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from Main Street, quiet. Sitting on the deck in the morning, breathing in mountain air, invigorates the soul. Having your own kitchen to cook meals is not only a money saver but creates the experience of living the alpine life.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great location. Fine accommodations
Stayed 3 nights in Jul 2018

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities, room comfort
This apartment is well located and spacious with space to eat inside and out. Away from the main road with a nice but obstructed view of the glaciers. My only complaint is that the apartment smelled of food that had been cooked, likely absorbed by the carpet. I’d still recommend it but with a renovation it would be even better.
Stayed 3 nights in Jul 2018
Response from Management Chalet Miravalle on 8 Aug 2018
Dear guest, thank you so much for your kind and good review. We will check to improve immediately that no more smell does occur. We hope to have the pleasure of welcoming you again and we remain with kindest regards

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment with anything you could need.
This was a great little apartment. Wish we could have stayed longer then one night. It has a kitchen, we would have been able to make our own meals which would help a ton in Switzerland. The beds were comfy, everything was clean. Note that when checking in you need to go to the hotel next door to get the key though. We didn't notice this and it took us awhile to figure that out. But other then that, it was great!
Stayed 1 night in Jun 2018
Response from Management Chalet Miravalle on 18 Jul 2018
Dear guest, thank you very much for your most appreciated and great feedback. We truly hope to have the pleasure of welcoming you again in not too distant future and we remain with kindest regards,

8/10 Good

tareq, saudi arabia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartment
Very nice apartment in the mountain. Clean and the staff are friendly. Location is good in a small town. The only problem is the town is car free so you cant take your car to the apartment but you can take the train.
Stayed 1 night in Jun 2018
Response from Management Chalet Miravalle on 3 Jul 2018
Dear guest, thank you so much for your kind review. Actually, kindly let us mention that it is not a "problem" to live in a car-free village. The quality of life and air and environment is absolutely gorgeous and splendid. It should be a highlight of your visit! We hope to seeing again in future and we remain with kindest regards

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment in a Car-Free Wengen
The apartment was in a great location and was very well appointed with plenty of space. I would definitely stay there again. My only complaint was that I was unaware I had to pick up the key from the neighboring hotel, so I had to call. Also, I missed the small print saying that Wengen was a car-free zone and that we needed to take a train. But, despite that, it was a really lovely location and fantastic apartment.
Stayed 1 night in Jun 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, room comfort
A hidden gem
We booked the 3 bedroom apartment at Chalet Miravalle for 4 days and nights to explore Wengen and the surrounding Jungrau, Eiger, Mt. Schilthorn mountains and the Lauterbrunnen valley. The Hotels.com description is rather vague and does not do the Chalet justice since it does not mention that it is part of the Wengenerhof Hotel so guests can enjoy not only breakfast but dinner and the other amenities, if desired. Very spacious and comfortable apartment with two bathrooms so everyone can stretch out and enjoy the stunning views of the Jungfrau from the very large balcony. The apartment is a little dated and would enjoy a refresh at some point. Bathrooms and showers were excellent and very welcome after a long day in the mountains. The location is really wonderful, right on the edge of town, so quiet yet convenient for great restaurants, shopping and the train and cable car stations.
Stayed 4 nights in Jul 2017
Response from Management on 29 Jul 2017
Dear guest Thank you very much for staying with us and your outstanding feedback. We are happy that you enjoyed the apartment and its facilities. We take care about your inputs and see where we can improve accordingly. It would be a pleasure for us to welcome you soon again and remain with kindest regards out of Wengen Management Chalet Miravalle/Hotel Wengener Hof

10/10 Excellent

cindy, houston, texas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View is amazing
The view was impeccable close to town just make sure and bring your own coffee we forgot to do that it was a tough morning for us but the coop has everything you need. It's very close to the train station easy to get around extremely clean

8/10 Good

Verified traveller

Liked: Cleanliness
Met expectation
Standard - met expectation. Not much selection during the time of our travel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a wonderful stay in Wengen at Chalet Miravalle. The staff were very helpful.beautiful part of the world

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and a great price

4/10 Poor

Soroush, Perth

Disliked: Staff & service
ok if you dont want value for money
There was no reception or anyone to answer questions. Although the signes said they serve breakfast and dinner, the restaurant was closed. Overall condition of the challet was ok.
Response from Management on 22 Aug 2015
Dear guest, thank you very much for your feedback on your recent stay in our Chalet Miravalle. The Chalet Miravalle provides fully self-catered apartments and does not provide any hotel services such as a reception, breakfast and dinner. However, during the season (end of May until end of September & mid-December to begin of April) the reception from the hotel next door is open and you can book breakfast and dinner there at an additional cost. However, during the off-season period, when you stayed at our chalet, this service was not provided. We are always happy to answer any questions by phone or email at any times. Nevertheless, we hope you enjoyed your holidays and Wengen. Best regards from Wengen Management Chalet Miravalle

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appartement très spacieux et confortable, avec beaucoup de places pour ranger les nombreuses affaires de ski. Ensoleillé, grand balcon, calme. A 5 min à pied du départ des pistes et du centre du village. Séjour très agréable, pas compliqué
Stayed 3 nights in Feb 2021
Response from Team Miravalle on 29 Mar 2021
Cher client, Merci beaucoup pour votre aimable avis. Nous sommes très heureux que vous avez passé un bon séjour chez nous. Nous nous réjouissons d’ores et déjà de vous souhaiter la bienvenue en future. A bien-tôt !

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Beau chalet
Beau chalet très bien équipé. Hôtel attenant pratique pour un repas
Stayed 2 nights in Dec 2020

10/10 Excellent

willem

Travelled with group
Liked: Cleanliness, room comfort
Spacious Apartment
After a short walk from the train station you will find this peacefull well kept appartment building. Everything is spacious and clean . We had a wonderfull stay !
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

Maria asuncion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Management hotel Wengener Hof on 31 Jan 2020
Dear Maria, Thank you so much for your fantastic feedback on your stay at the Chalet Miravalle. It would be a great pleasure for us to welcome you back to the Chalet Miravalle or hotel Wengener Hof in the near future again. Kindest regards, Management hotel Wengener Hof

8/10 Good

Kichang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔앞을 고층 다른 호텔이 가로 막고 있어 뷰를 만끽할 수 없어서 아쉬웠음
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

8/10 Good

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön mit guten Freunden. Schlitteln und Ausgang super!
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Diego, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar expectacular.
La atencion fue excelente, la habitación estaba impecable. El paisaje uno de los mas lindos que vimos. Dejamos el auto en Interlaken Oeste y nos tranportamos en tren.
Response from General Manager on 25 Nov 2016
Querido cliente, muchas gracias por este valoración positiva. Agradecemos los comentarios de nuestros clientes. Esperemos contar con su visita al Chalet Miravalle en breve. Nos cordiales saludos del equipo entero.

10/10 Excellent

JAEHOON, 독일

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족 여행
넓고 안락한 객실. 친절한 서비스. 가족 여행에 좋은 조건

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort