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Reviews of Asterias Beach Hotel

4 out of 5
Asterias Beach Hotel
Famagusta, Makronissos, Ayia Napa

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 111 reviews" "
Rating 8 - Good. 38 out of 111 reviews" "
Rating 6 - Okay. 10 out of 111 reviews" "
Rating 4 - Poor. 6 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

LEOPOLDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's such a nice property and the beach is beautiful!
Stayed 4 nights in Apr 2024

2/10 Terrible

Ekua

Stayed 2 nights in Nov 2023

10/10 Excellent

Andreas

Stayed 1 night in Oct 2023

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, property conditions & facilities
The beach huts
Stayed 9 nights in Aug 2023

8/10 Good

Armando

Stayed 8 nights in Apr 2023

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful property

10/10 Excellent

Pablo, BUENOS AIRES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property with new furniture and nice looking around. Near the marina, restaurants and attractions. The road to the city center is close to so easy to catch the bus. Great staff. They should improve: 1. replacing cups, water and toiletries in the room more often. 2. To offer extra gastronomic restaurant and menu different than the buffet (despite the food is delicious). 5/5 experience.
Stayed 7 nights in Aug 2022

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Gorelick

Stayed 15 nights in Jun 2022

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What a fabulous hotel, great location on the beach, lovely staff, very clean hotel
Stayed 7 nights in May 2022

4/10 Poor

Sarkis

Disliked: Amenities
Stingiest hotel, I have ever stayed. I guess I paid much more than what it worth, I dont know it was hotels problem or expedias being missinformative, but this hotel should be downgraded for 3 starts for the service they provide, you have to pay for everything let me explain: 1. You have to pay for safe box! (2 euros per night). 2. Water provided only upon arrival? How they claim that they care for the health of customers and they even not keeping them hydrated in a beach hotel where everyone exposed to sun all the day! 3. No mini bar ! 4. No Tissue Box provided! 5. No coffee /tea and hot water kattel provided! And when I 1st expressed my disappointment to the hotel, they told me refer to the agent you've booked from, they supposedly to inform you, instead of making up for the customer in any way possible! So disappointing!!! This is not to mention that my room was the last room on the floor ! It wasn't the stay I was expecting for after my 2 years of waiting for vacation due to pandemic. Location wise, it was far 10 minutes by car from the centeral €10 for each way by taxi. The only beautiful thig was the beach, Makronissos beach is the most beautiful beach I have seen, I really enjoyed the beach.
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2020

6/10 Okay

Greg, London

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Full of Germans which is great if you are German . Rooms small , and food very average.
Stayed 3 nights in Sep 2020

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
All good
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience with my family. Very clean room. Staff very friendly and helpful. Very good location and beach. For sure I would go back there
Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/10 Poor

Branko

Disliked: Staff & service
Squeezing last penny out of the guests
The worst experience: charging me EUR 2/day for usage of a built in safe in the room, while charging me EUR 189/day b/b at check-in. At check-in, I was sent to a disappointing room. When I asked for a better one, I was told by the receptionist that "all the rooms in the hotel are the same" and I was sent to another, the same type room, which I rejected. Only then, I was told by the MOD that tomorrow I would be transferred to a better room (so, there was a better room!?). I was transferred tomorrow to a better room where I spent remaining 4 nights out of my 5-night stay at this hotel.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Oct 2019

8/10 Good

Pilgrim

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, good food, nice facility and helpful staff.
Stayed 7 nights in Aug 2019

10/10 Excellent

Erez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ great hotel, pool and beach - nothing really to do around it
Stayed 7 nights in Aug 2019
Response from Katerina on 22 Aug 2019
Dear guest Erez We would like cordially to thank you for choosing Asterias Hotel for your stay and for your feedback regarding your experience with us as well .It is very important for us to get aquainted with the experience of our customers and our premises. It will be a pleasure to welcome you back again soon. Kind Regards Guest Relation Department

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for improvements
I will start with the positive, the reception staff. Ludmila is a gem of this hotel- always friendly yet highly professional and looking after all my needs. I can be a demanding guest sometimes but Ludmila was so pleasant and always found a solution for everything I needed. The second best thing was the spa-one of the best facials I had from Chrysa, 75 minutes of pure enjoyment. She is an angel. And Valeria was amazing in looking after me every day at the gym and the spa. The gym was great for a hotel gym and met my needs in terms of equipment and there is a huge indoor swimming pool just next to it, where I would end my sessions in the mornings. So quiet and peaceful-pure bliss. The beach is also beautiful and I loved it. One thing I wasn’t happy about was the breakfast-it did contain choices but it offered same food every day. Another thing I expected more for the price I paid was the room itself. It was a decent size but not comfortable bed- the most important thing for a hotel, if you ask me. I was also disappointed to find that there were no tea and coffee facilities in the room, no bathrobes etc. When I upgraded to a swim up room I was even more surprised to find the room itself was actually a bit older and even less comfortable than the room I had initially. The outdoor area was excellent and I loved having the private pool with loungers and jacuzzi just a step out of my room, but the bathroom the bed, etc. not to a high enough standard.
Stayed 4 nights in Jul 2019
Response from Katerina on 28 Jul 2019
Dear Maja Thank you for sharing your comments from your recent stay at Asterias Beach Hotel At Asterias beach Hotel we always welcome feedback from our guests as it helps us continue to improve our standards . We pride ourselves in ensuring that our guests experience is seamless and we clearly did not achieve these standards with you . Our stuff is actually well trained that this sort of situations wont occur . However we would like sincerely for any inconvenience that you might have encountered and we will inform the appropriate department for further improvements . We have also noted the comments you have given us regarding the room .It is only through feedback such as yours that we are able to maintain and improve our standards .Thank you. We certainly hope to have the pleasure of welcoming you back again at Asterias Beach Hotel soon. Warm Regards Asterias Social Media Department

8/10 Good

Mazin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome trip!!!
great expierence great crew amazing sea
Stayed 4 nights in Jul 2019

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful room overlooking the bay. Absolutely delightful bars and sun lounge areas.
Stayed 8 nights in Jun 2019
Response from Katerina on 26 Jul 2019
Dear Stephanie We have much appreciated your feedback regarding your recent stay at the Asterias Beach Hotel.We are absolutely delighted to read your experience at our hotel and appreciate your compliments regarding our amenities and facilities.Everyone works very hard to create unforgettable experiences and deliver exceptional service to our guests and reviews like yours is the best rewards we can get.Your recommendation is highly appreciated and we hope to welcome you back at Asterias Beach Hotel for another great vacation! Warm Regards Guest Relation Manager K.Pagkali

10/10 Excellent

Taisija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018
Response from Andri Spetsioti on 4 Dec 2018
Dear Taisija, thank you for choosing our hotel for your holidays. we look forward in welcoming you in our hotel next year!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach. They had changed the channels line up which I didn't like and the Mexican food was not good. Nice bed and decor. Overall good.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 6 nights in Oct 2018

10/10 Excellent

Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Star of Cyprus
Perfect location that has everything you need for your holiday. Sitting on one of the best beaches in Cyprus, with gazebos, beach bar, water sports, seafood restaurant, rooftop bar, spa & shisha to top it off! Recently refurbished & clean, plus staff very friendly & helpful.
Stayed 8 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay
Overall a very nice stay. Hotel staff are fantastic and always looking to please and do so quickly. Certainly a family-owned feel to the place. It has also been renovated and is very well maintained. Breakfast was slightly below expectations, but still quite good and all pastry is amazing.
Stayed 7 nights in Jul 2018

10/10 Excellent

T, Barrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and Location
Great Hotel, close to a lovely beach which was clean and tidy. Food was excellent and plenty to do for adults and kids.
Stayed 7 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not Ok
If was a noisy hotel for us, you can't relax by the pool or the beach reading a book or something because of the noise of the guys all around. Beach is not good also compared to other parts in Ayia Napa

8/10 Good

Darren , U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Nice Hotel close to the beach and away from night clubs for a quiet night But need some kind of vehicle to get into town as to far to walk (either rent a car or taxi) Hotel has own beach and is close to Nisi beach. Hotel staff are very friendly and helpful

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asterias beach hotel
Amazing hotel beautiful views and grounds stunning beaches schorchio weather! The hotel was clean and tidy the staff were excellent and very helpful.we stayed in a junior suite on the ground floor it had a hottub on the balcony and sun loungers the room had air conditioning the bathroom had a light which wouldn't turn off which was annoying at night time. The food was delicious and you always had a massive choice at all meals. The waiting staff were friendly and helpful the pool area was great there is a pool bar going inclusive is a good idea here. There is a baby pool and adult pool There is a lovely bar and seating area just above the beach. The weather was v hot there was an orange moon for two nights there were two weddings when I was there ideal location for families it was the best hotel I've stayed in. The wifi was frustrating if you want to use it make sure you are in the reception of the hotel it only works there beach walking distance couple of minutes from the hotel beautiful white sand turquoise warm water with little fishes swimming round. Overall it was a fantastic hotel I would definitely recommend it.

10/10 Excellent

Joe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful is a understatement.
It was an amazing trip stayed in the junior suite with a jacuzzi loved every minute of it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

momtraveller, sofia, bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific holiday week
We visited in the second week of april, weather did not completely cooperate for a beach holiday, but this did not stop us from having a great holiday. With all-inclusive, we ate and drank, and played games, enjoyed the evening entertainment, and hotel facilities. Staff were exceptionally friendly and helpful and we felt at home. We were four families travelling together and all had a terrific week. Great value for money and would love to visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic

8/10 Good

Corey, Maryland, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again if in the area.
Hotel decor is clean, sleek, and slightly sterile contemporary design. Most of the staff is very friendly, particularly after seeing you for a couple of days. Room power and AC only work when electronic key is in place, so room is very warm upon return from outside activity. Just one key requires couples/families to plan carefully if performing separate activities. For a hotel with "beach" in the name, expected a private beach. While most users are from the hotel, beach is public, so an umbrella and two lounge chairs will cost you about $ 9 per day. The water is crystal clear and calm.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This is an outstanding hotel and I would thoroughly recommend it. We had a holiday to remember.

4/10 Poor

Bedros, Beirut Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Average hotel
The reason I write that it's an average hotel is because it was not near to what I expected for the price that I paid eventhough I know I went there in a high season. Ideally this is a family hotel with kids. Here are the pros and cons of the hotel: Pros: 1) staff service was good, we needed a repair done in our room, the technition was in the room immediately. 2) They have night entertainment in the hotel, again good for families and the elderly. 3) The hotel was pretty clean. Cons: 1) The room is decorated the cheapest way possible. 2) The bed mattress was very uncomfortable, the bed pillows were flat felt like it was never changed, and bed covers were very cheap material too. 3) shampoo and body wash, couldn't use it, had to go and buy my own. 4) first time in my hotel experience, there was no tissue paper in the room, we had to use toilet paper instead. 5) The floors don't have ice machine, we were told we have to go to the bar and get it from there. 6) eventhough the A/C units were good in the room but as soon as you leave the room, the hallways are very hot. 7) The hotel is pretty far from the center, so, in order to get to do anything i.e. shopping,restaurants,ect... you need transportaion. All in all I got fooled by the pictures that I saw online, it's nowhere near 4 stars hotel and with all honesty if I knew this is what's expected the maximum I would have paid was HALF the money that I paid for it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dangerousdave, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Venue - Shambolic Staff
The location is good - right on the beach, but a 25 walk into town. Hire scooters. Staff seem baffled by simple questions. Our flight was very early so we asked when our room would be ready. Staff were perplexed. Took them ages to figure out we had 3 rooms even though we showed them confirmations. Didn't really detract from stay - just funny. Food pretty average.

10/10 Excellent

Stavri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Erik

Stayed 7 nights in Aug 2023

10/10 Excellent

Nils

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterhaltung für Erwachsene und Kinder. Essen in Ordnung und sehr nettes Personal. Schöne Pools und tolles Meer.
Stayed 10 nights in Aug 2023

6/10 Okay

Melinda

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 13 nights in Jul 2023

6/10 Okay

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel direkt am Strand mit kostenlose Parkplätze. Die Zimmern waren sauber und gemütlich eingerichtet. Am Strand hat das Hotel liege betten die man von Hotel mieten sollen, allerdings wenn man den QR Code scannt, wird nur den Menü von Strandbar angezeigt. Für das Essen kann ich nur 3 von 5 geben. Komische Sirup mit Wasser anstatt Säfte, Essen :viel aber schlechte Qualität,gute Auswahl an Salaten und Dessert war lecker. Falls man deutsche Kinderlieder und alte Schlager Musik mag, dann sind sie in die richtige Adresse gekommen. Schwimmbad nur bis Abendessen (19Uhr) benutzbar.
Stayed 4 nights in Jul 2023

2/10 Terrible

Ove Remi Nicolai Andre

Stayed 13 nights in Jul 2022

8/10 Good

Chrisitan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities