I stayed at the Napa Mermaid for 3 nights and 4 days. One of the best hotel stays that I can remember. The room was amazing (had the sea facing suite on the 4th floor). The hotel staff were very friendly and helpful. The breakfast was great. The hotel had great amenities, like Spa, pools, services etc. Had an amazing massage in the spa as well. I would highly recommend it to anyone.
Benjamin from Tel Aviv
Overlooking Ayia Napa’s Grecian beach, this modern hotel is 500 metres from the resort’s restaurants, shopping and nightlife …More
On arrival we were welcomed with a glass of orange juice and a refreshing flannel .
In the room was a complimentary bottle of wine and bowl of fruit- lovely!
We stayed in a sea view room on the second floor. The large floor to ceiling patio doors gave us an uninterrupted view of the gardens and out to the beach. We sat on the balcony watching the sun set most evenings. The breakfast buffet catered for all tastes and was always well stocked. You could dine inside or out on their shaded patio. Smokers had to dine in a specific area outside so you could sit away from them if you wanted to. We had one evening meal - Italian buffet - 20 euros each; which was very good.
There was entertainment every evening,
All the staff were friendly and helpful.
We booked a late check out, 6pm, for an extra 50 euros; although we were offered until 2:30pm for free.
The bars- beach, pool and hotel, were well staffed and served hot and cold food.
The outdoor pool and beach had plenty of sunbeds and umbrellas, (5 euros for 2 beds and an umbrella).
Opposite the hotel is a variety of restaurants and bars, most were open every evening.
We dined at The Gardens Restaurant for 2 evenings, excellent.
The grounds of the hotel were home to many cats and kittens- they do not really bother you and spend most of the time hiding in the shade.
The only negative was with some of the guests who would feed the cats from their breakfast table with food off the buffet!
Departing on grey cold December day we arrived at 1.00am after a 4 hour flight delay. Reception were very welcoming directing us to our room. Our party consisted of 7 3 adults 2 seniors and 2 teenagers. The hotel has only studios or 1 bed apartments and we had a total of 2, 1 bed apartments. Being on half board we did not use the self catering aspect which comprising 2 electric rings and amicrowave oven would be adequate to compose a simple meal. Food is OK as much as you want with a variety to suit most tastes. The hotel is close to Nissi beach andthere is a coastal footpath which winds to the harbour at Ayai Napa. The gym is well equipped. The inside (heated pool) is too cold for our tastes. The only downside to the holiday was that 1 adult and the 2 seniors contracted a nasty tummy bug on their last day which caused them some distress. The hotel is in quiet location, has free onsite parking and has free wi-fi in the comfortable lobby. Temperatures were 18-20 centigrade during but dropping at night. we were fortunate with weather.
Depending on what you expect from this hotel, you will be very happy if you are not prepared for the 5 star hotel.
This place is great, the location is quite OK, it's good to have a car. With staff is available every deal, whatever we asked them they said yes. Unexpectedly good breakfast.
Every member of staff was extreamly helpful and polite and all times and where keen to make my stay as enjoyable as possible. The Hotel itself is clean and modern and perfectly situated next to a lovely beach. If i did go back to Ayia Napa I would be more than happy to stay here again.
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