A heated pool

Reviews of Private 4 bed magnificent luxury villa with superb pool, sea and mountain views


Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 32 reviews" "
Rating 8 - Good. 7 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.0/10

Cleanliness

Reviews

10/10 Excellent

Peter F.

Liked: Cleanliness
Amazing pool
Very spacious property with a fantastic pool and outdoor space. Full range of International Satellite TV channels went down well. The kitchen was very well equipped. Character in abundance with a truly stunning entrance and lounge area. 25 to 30 minute walk to centre and beaches which suited us well as we love to walk and a very quiet and relaxing time in the villa. Pram hire for our 4 year old did prove essential. Villa manager was very quick to respond to minor maintenance issues.
Stayed 14 nights in Aug 2023

4/10 Poor

Leigh s.

Liked: Cleanliness
With a little investment, this villa could be great
The villa is dated/worn, but that didn’t bother my family. It is spacious & has a good size pool. Unfortunately, it: 1) isn’t adequately equipped for large groups; 2) needs maintenance work; 3) furniture/equipment needs replacing. Our recommendation is to invest. Outside furniture needs to be augmented. The bench table isn’t big enough for 9 to eat comfortably. No poolside furniture. 4 sun loungers for group of 9. This was resolved by the lovely manager in 24hr - but bed pads dirty & damaged. One balcony had elderly table & 2 chairs, the other had no furniture at all. The outside furniture is too sparse to be able to relocate. The kitchen isn’t adequately appointed for large groups - needs new cutlery, & more mugs/glasses to avoid constant use of dishwasher. It needs bbq tools, trays, serving dishes & more pans. 2nd fridge recommended to support groups of up to 10. Each bed needs a bedside table per person. Wardrobes containing personal clothing should be locked. Pool access is awkward & made worse as bars wobble. Concrete has aged & cracked - a different attachment mechanism is needed. I already knew air-con inoperable - owner said not req’d due to breeze. We found it was needed in July. External gates inoperable - but guests need to park closer to villa for convenience with grocery shopping. Power supply v unstable, despite minimising usage. Alarm went off - but guests cannot interact with system. With a small outlay, this villa could live up to its potential.
Stayed 10 nights in Jul 2023
Response from VrboOwner on 27 Jul 2023
Review unfortunate: Reluctantly allowed this reservation in the first place as web site, probably in error, discounted rental far beyond what was normal or acceptable. Implication was that their stay in the villa (an adult charged less than £30 a night), was subsidized by owner. Guest requested for extra 4 sun loungers a few hours after arrival and these were provided (am informed they cost up to 100€ each). Had over 12 of these in the villa, but some guests allow their children to jump on them and as a result break them and we have to constantly replace. This is a top quality, unique and spectacular property and the very features this individual failed to appreciate are the very features many guests have appreciated and rated the villa 5* many times for, including the spectacular pool. There are two lounges, two six-seater dining tables -one old and one ‘modern’ (brought from the UK), 5 TV sets, lower seating area seats up to 12 at a time, upper seating area seats at least 6 at a time and previous guests have asked for the ‘older’ dining table not to be disposed of-as it is a very good old table. The pool can be accessed via front and rear doors and from walkways to the right and left of property (that is without going through the rear or front doors)! Apparently, you blame the owner when you set off alarm –notice that guest pack provides information as to what guest should do if alarm is set off accidentally. In addition, blame power supply failure on owner! As you may have observed with the sun loungers, we take immediate and very swift action to address any genuine concern raised by any guest as we want guests to enjoy this unique and special villa. Villa is nearly 1.5M€, recommendation to invest is not required as villa is constantly renovated- has a dedicated villa manager. We rent villa out so that guests can enjoy the spectacularly spacious and unique property – do not make a cent of profit! A guest stayed in this from from the 17th to the 26th of July-the guest just after the one whose review I have responded to. The guest rated villa 5*

10/10 Excellent

ian m.

Liked: Cleanliness
Good stay
Great space
Stayed 7 nights in Feb 2023

4/10 Poor

Lorraine A.

This could potentially be A Luxury Villa, but over priced and not Luxury at the moment.
Too many issues to list! But briefly: On arrival looked as if it had been vacant for a few years, however initially had a Wow factor on entering the Villa but from that moment, it was evident that it’s not managed very well, tired and in need or repairs and updating. Although linen was clean, towels were old and thin, stains to pillows and duvet inside covers. The pool area and patios were unswept and unkept, sun-bed mattresses were stained and very old. Glasses and cutlery not adequate amounts for number of guest, Sofa old stained and smelly. I don’t know if the owner is aware of the condition of the Villa and maybe the management company is letting him down, I did bring complaints and concerns to his attention, I also felt there is a safety issue in the kitchen where the gas bottle stands exposed to work the cooker and also if there is a VV license to rent property as not evidence of one. Linen change charged extra at the middle of a two week stay, no clean included. Extra charge for pool to be heated although no point as there is no pool cover . I felt the owner was offended by my email and not excepting of the issues.
Stayed 13 nights in Jan 2023
Response from VrboOwner on 27 Jan 2023
As property owner, my priority has always been to ensure that guests enjoy their holiday in our unique and very large and spacious villa- as evidenced by many reviews (many 5*), including from a guest who departed this property the very day this guest in question (stayed from the 2nd -15th Jan) arrived. About 2 days after arrival, there was a deluge of text messages, including of illegally taken photos of the personal effects of villa owner. Aided by a spouse or partner, opened private drawers and cupboards, videoed and took photos, sent to my WhatsApp in several messages! 1. TV does not work, no hot water - incorrect as confirmed by villa manager who attended villa-manager lives 3 miles from villa. 2. Front windows dirty- incorrect, front windows have film coating for temperature control of the inside of villa in summer and winter and to ensure privacy - meaning one cannot see inside of villa from the front windows - does not mean window is dirty. 3. Provided only 6 sun loungers - there are 8 loungers in villa, 6 were laid out, could have made use of the other 2 left under the pergola 4. Took photos of what she could see- not as someone on holidays, but on an inspection trip-aiming to provide a report on a property. 5. Sunbed cushions and linens- There are more than 48 towels, 11 beach towels, several bed linens-used and new, in this property. While guest was correct regarding cushion covers and asked for these to be replaced immediately with new ones, her review is a blackmail and not fit for purpose. Guests can call on the villa manager (English Mgt. Company), lives about 3 miles from villa, to provide new towels, linens or coffee maker, or guest can purchase new ones and get full refund. She did not do this, but sent abusive text messages, used the word 'stupid' twice, bragged that she lives in a very decent house in the UK, that towels provided are only good for her dogs. Notice that there was a guest in the villa the previous week who had a completely different experience! 6. Complained about the pool- pool in this property is a fantastic delight, very large, illuminated, a new pool with a pebble tech design by a UK company. Pool manager is English, never had any complaint about pool not being clean enough -if this was the case, could have alerted the pool manager who visited to clean while guest was in villa! Did guest talk about the wow factor of villa, the fantastic pool, tv in every room, etc.?!

10/10 Excellent

Michelle R.

Liked: Cleanliness
Great winter break in the sun!
We were a family of 6 adults and 4 children staying here for 6 nights in December/January. The villa accommodated us perfectly and was within about 30 minutes walking distance of the main square in Costa Teguise. The manager and owner of the property were quick to respond to any questions or issues we had and we would highly recommend staying here if you like a quiet location which is within reach of the main restaurant/bars area. The pool was fantastic - a really good size and it had a wonderful outside area too. We would definitely like to visit again!
Stayed 6 nights in Dec 2022

8/10 Good

tina s.

Liked: Cleanliness
Perfect get away so peaceful
Spacious villa lovely grounds would be happy to return again
Stayed 10 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
Lovely winter break
The villa was perfect for our winter break, lovely quiet area to stay in and only a 15min stroll to the main square and beach. Just what the doctor ordered!!!!!!!
Stayed 14 nights in Dec 2021

10/10 Excellent

Jennifer A.

Liked: Cleanliness
Fantastic Pool & location
Although a little dated, the property provided everything we needed, the pool is amazing, location fantastic & the owner was very flexible as we changed the dates 6 times! Would defo go back!
Stayed 7 nights in Oct 2021
Response from VrboOwner on 13 Nov 2021
Great, thanks Jennifer You are welcome back to spend your next holiday in Villa Palacial Owner

10/10 Excellent

Mick B.

Liked: Cleanliness
Beautiful villa
On arriving at the villa it was amazing and lived up to the pictures. We had a couple of minor issues that were sorted with one phone call to owner.. I cannot rate the owner enough as he has been so accommodating and extremely cooperative before and after our stay . We loved our time at the villa and definitely going back next year .
Stayed 10 nights in Aug 2020
Response from VrboOwner on 22 Aug 2021
Thanks Mick Great to know that you had a nice holiday and enjoyed villa palcaial. As you have observed, it is a fantastic property, full of character and beauty and the pool is wonderful. I try my best to ensure guests have an enjoyable holiday in the villa- this is my priority Thanks again for booking villa palacial for your holiday Property owner

10/10 Excellent

VICTORIA O.

Liked: Cleanliness
Will not disappoint
We had a lovely week in Lanzarote. We were a party of 9 and the villa is so grand that sometimes we couldn’t find each other! The heated pool was an absolute winner!
Stayed 7 nights in Oct 2019
Response from VrboOwner on 13 Nov 2021
Great to know this, you are welcome to have your holiday in Villa Palacial in future Owner

8/10 Good

Don W.

Liked: Cleanliness
Palacial by name and nature
A beautiful villa in a great location, car is essential, but only a five minute drive to Costa Teguise with great beaches, fantastic restaurants and plenty of Supermarkets. The property is generously sized, we were a party of 8 - 3 couples and two kids, and there was plenty of room for everyone. The villa is nicely furnished and the pool is a great size. Facilities were plentiful, we had a few gripes, the welcome pack was not there, which was a pain, we could only get one TV to work in the dining area, and there was a charge of €30 to get the manager to explain how to work it, the pool was very cold, but the €70 pool heating charge was excessive, as was the €35 per room per week air con charge, which we did pay. Also, we felt the €65 cleaning fee was excessive, however, when you look at the total price paid for such a lovely villa, it was reasonable. I would suggest the owner increases his prices and does away with all of the extra charges. Having said that, the owner was sorry about the lack of welcome pack, and has said he will refund the cost which is fair enough even if it was annoying that this sort of basic had been missed. I think the thing that upset us the most was the fact that although coffee filter papers were supplied, there was no coffee filter itself or cafetière , and we had to fashion one from a used fanta bottle!

10/10 Excellent

Leanne W.

Beautiful Villa
We stayed at Villa Palacial in June 2018. We were a party of 7 adults, 1 teenager and a young child. The Villa far exceeded our expectations. It was beautiful and had everything you needed and more. There was plenty of space for everyone and we did not feel we were on top of each other. You walk in to a galleried walkway and gorgeous staircase. All wooden floor and stairs from the front door and also around from the kitchen area which lead down to the huge sitting area with a beautiful chandelier. The kitchen was spacious and equipped with everything we needed. The bedrooms were again spacious and two of which had their own private balconies. The upstairs bathroom again did not disappoint it was again very large and beautiful. There was total privacy but fantastic views of the mountains. The pool was great perfect for smaller children as was not too deep. There was plenty of space outside and loungers for everyone, whether you wanted to be on the terrace quietly reading a book or down round the pool you could take your pick. The Villa had Wifi which kept our teenage daughter happy and in touch with her friends back home. The amenities were not far away, 20 minute walk or so down to the beach and the square with plenty of restaurants, supermarkets and bars. Alex the owner kept us updated and sent us a text the night before. We only required to contact the Villa Manager once and he was helpful and easily reached. In the information pack we were provided with a telephone number for Miguel, the taxi driver. We arrived later on the evening when it was dark. We were hungry and unfamiliar with our surroundings. One text to Miguel and he arrived within 5 minutes and dropped us at the square and pointed out to us helpful places on the extremely short trip to the square. We did use Miguel a few times after that and he was always there to pick us up and take us wherever we wanted to go. We would definitely stay at Villa Palacial again and thank you to Alex for allowing us to stay in this beautiful Villa in such peaceful and tranquil surroundings. This Villa will not disappoint.
Stayed 10 nights in Jun 2018

10/10 Excellent

Michael W.

Holiday like a Rock Star!
Our extended family of 7 (Mum, Dad, three boys 18,14,11 and Grandparents) had a fantastic week at Villa Palacial. The property can only be described as a Rock Star’s Villa. The individually designed, spacious villa is maintained to a high spec in a beautifully setting, with well-tended gardens and terracing overlooking a large pool. The layout gives pretty much total privacy without losing any of the views out towards the sea, or inland across to the local extinct volcano and distant mountains. The villa is in easy reach of Arricife airport (15 min drive) and the main areas of Costa Teguise (Beach, Restaurants, Shops, Supermarkets) are barely a 5 minute drive away or a 20 min walk. We hired a car for our stay. The Villa was clean and tidy when we arrived. Entering through the door, you step onto a galleried walkway to the kitchen and dining area, passing the sweeping staircase to the bedrooms and overlooking an enormous rotunda lounge area. The large chandelier reminded me of a medieval banqueting hall. The pool is a good size and fine for smaller children too. The kitchen is well appointed with everything you need to self-cater if you choose. The large dining area has two tables and a long sofa. The bedrooms are all spacious, two of the upstairs bedrooms have their own large terrace balcony with wonderful views. The upstairs bathroom is huge. All are well appointed. The owner Alex kept us in regular communication, sent through directions and lots of helpful information in an email, and called us the night before our holiday to wish us well and remind us who to contact in the event of anything we may need during our stay. He also texted straight after our holiday to make sure everything had gone to plan. To answer some of the other reviews; the neighbour’s dog could be heard barking some mornings but it wasn’t an issue, it was only for a short time and not a problem. We didn't need AirCon in February. Never heard a Cockerel. We didn't use the dishwasher. We paid for pool heating which was great on a sunny day, we had a few cooler days with a strong wind and the heating only just took the edge off. We were warned by Alex that the Wifi was slow and to hire a WiFi box if needed. We were happy that the slow Wifi forced our teenage sons to re-engage with the family and it was very welcome. Most bars and restaurants have free WiFi so they still got their Social Media. Highly recommended and would happily visit again. Cheers!
Stayed 7 nights in Feb 2018
Response from VrboOwner on 21 Mar 2020
Hello I am very pleased that you enjoyed your stay at Villa Palacial. We look forward to having you, family and friends as guests in the very near future in Villa Palacial Regards OWNER

8/10 Good

Gavin Chilvers

A wonderful villa full of character and warmth
Our family of 6 thoroughly enjoyed our 2 week stay at Villa Pallacial. Plenty of room for everyone to have their own space if required and plenty of areas for families to sit together; especially beside the fantastic pool which Alex has recently had reduced in depth which suited my niece who wanted to build her confidence in water. Needless to say the kids were in the pool everyday and thoroughly enjoyed their time. Like other reviewers we also sat around the dining area for any evening tv/movies as the rear projection tv screen in the living room is out of the ark now technology wise and a black and white grainy image was best we could fine tune. We tried to hook up the DVD so we could have a family cinema night all snuggled in on the vast sofa.....sadly picture was good but this time no sound. Shame as the lounge area would have been nicer to settle into on an evening but the kitchen and dining area was more than adequate. I'm sure Alex will look at getting an updated TV for the lounge that works in due course. As some other guests have said yes there are the occasional dogs barking but this is a residential street and last time I looked our UK neighbours are allowed to have dogs also, so these odd barks or Cockeralls heralding the dawn of a new day were not a nuisance; we found the neighbourhood to be quiet and very secure. Perfect central location for all the islands attractions and a nice walk (15min to closest beach Playa Bastion with a fab restaurant) or 30min walk into Costa Teguise itself. Off road parking was a bonus. Though I adore cooking I cant say much about the kitchen as we ate out most days/nights, though a pool of water was found each morning near fridge and freezer so these appliances could be looked at being replaced. As others mention the dishwasher badly needs replaced (top drawer falls off, if you open bottom drawer be sure to hold onto dishwasher at the top otherwise it tips) but you know it did the job we needed for the odd plate and cup but probably would have driven us mad if doing a full plates, pots and pans wash. Would we come back to Villa Pallacial; we most definitely would for the space, comfort, the pool, location and security of the property. Thanks Alex for letting out your property. Gavin Chilvers stayed 23rd July to 6th August 2017.
Stayed 14 nights in Jul 2017
Response from VrboOwner on 21 Mar 2020
Thanks Gavin I am pleased that you and family enjoyed your stay in villa Palacial (Palatial). I note your observation regarding the very large TV in the second lounge-one of the 5 TVs in the villa. This huge TV has an inbuilt cinema effect functionality, with impressive sound system. We will attempt to fix foggy pictures(I thought this was due to the poor reception brough about by the heavy rain in Lanzarote in July), but if unsuccessful, will replace with a new TV in September, although 5 TVs are not really needed I guess. My priority is to ensure that guests enjoy their stay in the villa and the villa management work hard to achieve this.

8/10 Good

jackie e.

Beautiful villa, wonderful pool and surroundings.
Just returned from 2 week stay at Villa Palacial. Party of 8 for 1 week then 6 for second week. We all had a great holiday, children loved the very large pool whilst the adults enjoyed relaxing on the loungers. Villa and garden very spacious, secure and private. Well equipped kitchen if cooking but we ate out most days. Always plenty of hot water for all to shower. Nice walk to bars, restaurants and beach or short taxi ride. The large TV in lounge requires attention and not watchable which was a shame but we all sat in the dining area where the TV picture was perfect. Will certainly be visiting the villa again. Thank you Alex.

2/10 Terrible

Lisa F.

Villa was impressive but the hidden extras wasn't
The pool was lovely but as stated in advert largest heated pool , but if you want this to be heated yes you can at an extra cost which is sent to you after you have already paid your balance in full by the owner not owners direct . Also if the gas runs out in the kitchen while you are there you have to pay for the replacement which is not stated in the advert. ALso air conditioning has to be paid at a extra cost , We were not aloud to use the Jacuzzi it was stated in the paperwork in the welcome pack when we arrived. The exercise room was just a exercise bike ,
Stayed 10 nights in May 2017
Response from VrboOwner on 21 Mar 2020
This reviews derives from blackmail and comes after decision by owner to refuse the request (via many text messages from Lisa) for compensation for bogus complaints. These complaints were dismissed by Owners Direct, and consequently, Lisa decided to retaliate by sending in a malicious review! Notice that Lisa(guest) says'villa is impressive' but took issues with the so called 'hidden extras' which she claims were not provided on the site-this is frankly nonsense!. Pool heating, over stay, ac use are optional extras and are not free of charge. No guest is forced to over stay in villa or use ac-if these are required, they must be paid for-see notes below from the web site on optional charges - the so called 'hidden extras'-that Lisa referred to in her review. BOOKING NOTES "If pool heating is required, a charge of £70 for the week is applicable regardless of group size. Any over stay is charged at £35/hr and needs advanced confirmation. Air conditioning is charged at £35/room/ week(3 rooms have split ac units) . Jacuzzi is only available by prior arrangement and is £50/week - to cover water use due to very large size, otherwise not available to guests". 'AC USE, POOL HEATING AND OVER STAY ARE ADDITIONAL CHARGES IF REQUIRED'. It is either that Lisa did not read the information on the web site or failed to understand them if she did read them-she should have asked for someone to help her understand basic information. Is it not duplicitous to say villa is 'impressive' and then rate same villa 1 * because of so called lack of information on optional extras? Web site says categorically that Villa does NOT have a fitness or games room! This is the villa a guest says 'feels like the Beckhams'! Same villa a guest who stayed in villa immediately after Lisa rated 5*? This response is because OD suggested a response was necessary, otherwise, would not have responded to this nonsense. Villa commands a 'wow' factor any day. A party of 8 from Liverpool checked into villa on the 1st of July -they could hardly contain their excitement when the front door to villa was opened for them-its an impressive piece of property and deserves guests who are able to appreciate quality, value and read information on rental conditions and prices. Good to know that a guest read this review yesterday(4th of July), discounted it for what it is and booked the villa right away. Apologies for lengthy response!. OWNER .

10/10 Excellent

ALLAN M.

Beautiful villa
Villa was lovely very spacious and had everything we required would definitely recommend had a great week with family making great memories there
Stayed 7 nights in Jun 2017
Response from VrboOwner on 21 Mar 2020
Very pleased that guest enjoyed holiday in this property - this is a priority for me as owner and I hope future guests have a similar experience. and will work hard to ensure this is the case.

8/10 Good

Edward B.

Week In Costa Teguise
We had an enjoyable week. Villa suited our needs. Great pool and terrace. Impressive property overall, if a little dated. Good security system. Very slow internet (unsure if this is an on-site or off-site issue). Dishwasher needs a service/repair. Otherwise fine.
Stayed 7 nights in Apr 2017

8/10 Good

Rachael B.

Beautiful property if somewhat dated, but this gives it charm and ambience.
First villa holiday for us all and we were not disappointed. Prior to arrival the villa owner Alex had been so helpful and made the booking so smooth. The villa was charming, it was spacious and had a terrific charm about it. We were a family of 4 adults and 4 children, twins do 4 years, 3 year old and a 2 year old. The children had some much space. We worried beforehand about watching them at all times because of the pool, but there was more than ample room for them to run off steam without going near the pool. At no time were we under each other's feet and those in a larger group would love this villa. The pool was spectacular with ample room for play at one end and swimming the other, good times were had here. The location was fab with shops and a lovely beach only a stones throw away. An ideal place for families. Eating out was also good both adult couples had a separate evening out and a good time was had by both. All in all many happy memories were made on this holiday in this beautiful villa on a lovely island. Thank you Alex for letting us stay in you villa, we will return one day and would have no hesitation in recommending the villa.
Stayed 7 nights in Oct 2016

4/10 Poor

Monika S.

Liked: Cleanliness
Nicht empfehlenswert
Preis Leistung passen nicht zusammen. Von außen ein super schönes großes Haus, das einen tollen Pool hat und mehrere Terrassen, davon leider keine mit einer windgeschützten Ecke. Innen sehr in die Jahre gekommen,keine einzige deutsche Information. Das Haus ist für 10 Personen ausgelegt hat aber z.B. nur 5 unterschiedliche Weingläser , die wenigen anderen Gläser alle trüb, kein einziges Tablett mit dem man die Sachen raustragen kann ,Blechbesteck ! Alles in Allem zu einem solchen Haus nicht passend. Der angekündigte Willkommensgruss fehlte auch und keine einzige Rolle Toilettenpapier für den Anfang, am schlimmsten waren die Auflagen der Liegestühle ( völlig zerschlissen) Nach dem Kontakt mit dem Eigentümer ob wir evtl erst um 13 Uhr statt um 10Uhr ausschecken könnten wurde uns mitgeteilt das normalerweise jede weitere Std 45€ kosten würde. Da hat man sich aber zum Schluss doch entschlossen den etw. längeren Aufenthalt zu gestatten ohne Zuzahlung! Wir waren eine Familie mit 5 Personen von 24-80 Jahren und fahren schon seid 20 Jahren nach Lanzarote bis jetzt waren wir auch in günstigeren Objekten immer zufrieden
Stayed 7 nights in Mar 2022