Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, Oregon

Hotel with amazing staff

Posted 12-Jul-2015
The staff at the hotel made us feel as if we were at home and was the highlight of our stay. The location is great - lots of restaurants and ferry station is nearby.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oxfordshire

Excellent choice for comfort and location

Posted 25-May-2015
Pros: Helpful staff
Cons: Plumbing a bit noisy.
Excellent location steps from train station, old town and ferry docks. Ideal if also taking a trip to Pilates. Newly refurbished so all very clean and fresh. Staff extremely welcoming and helpful in every respect. Excellent buffet breakfast included - wide variety and all fresh and high quality. Free WiFi was reliable. English language TV. I had a single room which was a good size with a little balcolny. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-May-2015
Cons: no hook for clothes in bathroom. only powdered milk for in-room tea/coffee tray.
close to station, efficiently run place to stay for one night
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Goeie locatie, maar wel benauwd.

Posted 28-Apr-2015 on Hotels
Voor een zakelijk bezoek is de kamer op zich 0K, maar klimatologisch is er een probleem. Er is geen airco (of zo) en de kamers zijn erg warm. Ramen open kan niet vanwege de herrie buiten.
2 out of 5
Recommended
for Getaway With Friends
by Cynthia from Seattle

Check on construction project before booking.

Posted 26-Apr-2015 on Hotels
Hotel was one of worst hotel experiences I've had in years. The sewer construction outside was of course not the hotels fault, but nothing was done to compensate. The construction went on until 11 pm. It was unseasonably warm so a window had to be open for ventilation and to noise and cement dust. In order to get circulation of air, these 2 old ladies actually left the hall door open too. No fans were offered. The noise from concrete breaking and loading shook the building. Really unfortunate as location was good as was breakfast. Staff was helpful, but not really apologetic. Lack of sleep impacted our sight seeing too.
4 out of 5
Recommended
for Families
by Prasong

This traveller left a rating score only Posted 26-Apr-2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveller

Appréciation

Posted 25-Apr-2015 on Hotels
Bel hôtel d'époque rénové avec goût. Buffet de petit déjeuner très complet. a recommander
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 24-Apr-2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Canada

Good location across street from train station.

Posted 23-Apr-2015
Pros: Location and breakfast were good.
Cons: The set up with the bed.
Location: The location is very convenient. It is close to train and boat docks. Also just a few minutes walk to the old city.
This is an adequate hotel but our room was not suitable for two, due to the queen bed pushed up against a wall so I had to crawl over my husband to get up. Their were several stairs in the room two without railings. The bathroom was very nice and the windows opened which I love. We were on the 6th floor and the back side so noise was not a problem for us.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Good hotel in Lucern

Posted 22-Apr-2015 on Hotels
Loud noise from street at night.