Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago

Good hotel

Posted 01-Apr-2015
Good hotel, fantastic location. Front desk people were helpful. Would recommend
4 out of 5
Recommended
for Couples
by A verified travellerfrom Liverpool

base for exploring

Posted 27-Mar-2015
Pros: Great location; quiet accommodation; helpful but non-intrusive staff; decent breakfasts and restaurant.
Cons: Nothing comes to mind.
Location: Close to historic buildings and museums; also close to lake - with various boats trips possible; many restaurants nearby; quiet, clean and safe area.
This hotel was ideal for a city-break (three days); opposite the main railway station; short walking distance to many interesting places in Lucerne; also near the lake for trips on a boat - the highlight of our stay. The breakfasts were excellent. Our room was comfortable, spacious and quiet
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

Pleasing hotel next to train station in Lucern

Posted 21-Mar-2015
Pros: The hotel restaurant had very good food at reasonable prices. The room was very spacious and included breakfast, wifi, a kettle and an in-room safe.
Cons: The European bed coverings consisting of a quilt is always too warm.
Location: Located close to river and the covered wood bridges with their unique overhead artwork. The old town of Lucern with old walls and towers are nearby.
We chose this hotel mainly because it is right across the street from the railway station. The hotel is close to the river and the famous wooden covered bridges of Lucern.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom HoNG kong

地點十分方便, 就在火車站旁邊, 房間舒適還有露台, 洗手間乾淨, 花洒水力強, 會再考慮入住

Posted 17-Mar-2015
Pros: 位置方便
Cons: 唯一一樣有點麻煩的是房間門匙不是電腦卡, 而是一個很重的鐵匙扣, 每次出外要交給柜檯, 我有一次忘記拿東西, 要走3次回酒店取, 麻煩到職員很尷尬.
因我沒有帶瑞士用ADAPTOR, 到柜檯請職員借一個後發覺不合用後再到柜檯更換, 職員很友善完全沒有不耐煩, 當時有另外兩位剛下班職員亦一同幫手協助我, 值得一讚.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Do lado das estações de trem e ônibus

Posted 11-Mar-2015
Hotel muito bonito e bem localizado. Quando reservei, cometi um erro de data e cheguei um dia depois do que havia reservado. Na hora a recepcionista me tranquilizou e não tivemos problema. Quando fiz check-out pedi para deixar as malas mais um pouco lá pois ainda faltava alguns locais pra conhecer e na hora me levou até um local onde as deixei e peguei 2 horas depois
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Japan

立地条件は最高。

Posted 26-Feb-2015
Pros: 立地条件。
Cons: ない。
Location: 付近には、マクドナルド、バーガーキング、スターバックスがあり便利です。またルツェルン中央駅地下にはスーパーマーケット「COOP」もあります。この地下にはカフェ、キオスク、電器店、パン屋、チョコレート屋など多数のお店があり、朝早くから遅くまで運営しております。
まずなんといっても立地条件が最高です。ルツェルン中央駅から徒歩3分という条件は一番だと思います。外観は歴史を感じる建物ですが、建物の中の設備は最新型も導入されるなど便利です。部屋の中の設備も問題ありません。私が宿泊した部屋は、最上階でしたが、風呂桶、シャワールームが別にありました。ミニ冷蔵庫もありほぼ良い条件を満たしております。マイナスポイントとしては、建物が古い関係なのか、少数階段が移動中にあることです。よって数段ですが、荷物を持ち上げることがあります。ホテルの人にお願いすればいいのでしょうが、今回は自分でやってしまいました。レストランを利用しませんでしたが、朝食会場になっている場所は毎朝利用客が多かったように見えました。
5 out of 5
Recommended
for Couples
by Anafrom Zdlandia

Edificio muy cuco

Posted 19-Jan-2015 on Hotels.com
Nos ha gustado mucho el hotel, camas comodas. En recepcion nos ayudaron en todo momento,sobre todo para los billetes de vuelta, e intentaron entendernos con el idioma,muy amables la verdad.El desayuno muy bien y completo tipo bufet. Esta al ladito de la estacion.
5 out of 5
Recommended
for Families
by Lydiefrom Divonne les Bains

Tres bel hotel à 5 min du pont en bois

Posted 01-Jan-2015 on Hotels.com
Voyage avec les enfants , chambre double donc , grandes et propres , avec 2 tv ( enfants ... ) , personnel tres sympa . Petit dejeuner copieux, on a essayé le restaurant qui est aussi tres bon , service rapide. On pourrait même dire que c'est presque un 4 etoiles . Seul point negatif : comme un peu partout en Suisse Allemande, personne ne parle le français ...
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Nice hotel close to the train station

Posted 21-Dec-2014
Great location, nice breakfast and super clean room. However the drawbacks are the staff wasn't friendly and the room was too hot.
3 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 14-Dec-2014 on Hotels.com