Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-May-2015
Cons: no hook for clothes in bathroom. only powdered milk for in-room tea/coffee tray.
close to station, efficiently run place to stay for one night
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary, Canada

Good location across street from train station.

Posted 23-Apr-2015
Pros: Location and breakfast were good.
Cons: The set up with the bed.
Location: The location is very convenient. It is close to train and boat docks. Also just a few minutes walk to the old city.
This is an adequate hotel but our room was not suitable for two, due to the queen bed pushed up against a wall so I had to crawl over my husband to get up. Their were several stairs in the room two without railings. The bathroom was very nice and the windows opened which I love. We were on the 6th floor and the back side so noise was not a problem for us.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago

Good hotel

Posted 01-Apr-2015
Good hotel, fantastic location. Front desk people were helpful. Would recommend
4 out of 5
Recommended
for Couples
by A verified travellerfrom Liverpool

base for exploring

Posted 27-Mar-2015
Pros: Great location; quiet accommodation; helpful but non-intrusive staff; decent breakfasts and restaurant.
Cons: Nothing comes to mind.
Location: Close to historic buildings and museums; also close to lake - with various boats trips possible; many restaurants nearby; quiet, clean and safe area.
This hotel was ideal for a city-break (three days); opposite the main railway station; short walking distance to many interesting places in Lucerne; also near the lake for trips on a boat - the highlight of our stay. The breakfasts were excellent. Our room was comfortable, spacious and quiet
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

Pleasing hotel next to train station in Lucern

Posted 21-Mar-2015
Pros: The hotel restaurant had very good food at reasonable prices. The room was very spacious and included breakfast, wifi, a kettle and an in-room safe.
Cons: The European bed coverings consisting of a quilt is always too warm.
Location: Located close to river and the covered wood bridges with their unique overhead artwork. The old town of Lucern with old walls and towers are nearby.
We chose this hotel mainly because it is right across the street from the railway station. The hotel is close to the river and the famous wooden covered bridges of Lucern.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom HoNG kong

地點十分方便, 就在火車站旁邊, 房間舒適還有露台, 洗手間乾淨, 花洒水力強, 會再考慮入住

Posted 17-Mar-2015
Pros: 位置方便
Cons: 唯一一樣有點麻煩的是房間門匙不是電腦卡, 而是一個很重的鐵匙扣, 每次出外要交給柜檯, 我有一次忘記拿東西, 要走3次回酒店取, 麻煩到職員很尷尬.
因我沒有帶瑞士用ADAPTOR, 到柜檯請職員借一個後發覺不合用後再到柜檯更換, 職員很友善完全沒有不耐煩, 當時有另外兩位剛下班職員亦一同幫手協助我, 值得一讚.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Do lado das estações de trem e ônibus

Posted 11-Mar-2015
Hotel muito bonito e bem localizado. Quando reservei, cometi um erro de data e cheguei um dia depois do que havia reservado. Na hora a recepcionista me tranquilizou e não tivemos problema. Quando fiz check-out pedi para deixar as malas mais um pouco lá pois ainda faltava alguns locais pra conhecer e na hora me levou até um local onde as deixei e peguei 2 horas depois
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Japan

立地条件は最高。

Posted 26-Feb-2015
Pros: 立地条件。
Cons: ない。
Location: 付近には、マクドナルド、バーガーキング、スターバックスがあり便利です。またルツェルン中央駅地下にはスーパーマーケット「COOP」もあります。この地下にはカフェ、キオスク、電器店、パン屋、チョコレート屋など多数のお店があり、朝早くから遅くまで運営しております。
まずなんといっても立地条件が最高です。ルツェルン中央駅から徒歩3分という条件は一番だと思います。外観は歴史を感じる建物ですが、建物の中の設備は最新型も導入されるなど便利です。部屋の中の設備も問題ありません。私が宿泊した部屋は、最上階でしたが、風呂桶、シャワールームが別にありました。ミニ冷蔵庫もありほぼ良い条件を満たしております。マイナスポイントとしては、建物が古い関係なのか、少数階段が移動中にあることです。よって数段ですが、荷物を持ち上げることがあります。ホテルの人にお願いすればいいのでしょうが、今回は自分でやってしまいました。レストランを利用しませんでしたが、朝食会場になっている場所は毎朝利用客が多かったように見えました。
5 out of 5
Recommended
for Personal Event
by Markfrom Berkshire

lucerne holiday

Posted 18-Feb-2015 on Hotels.com
Overall a great time ideally located and welcoming staff at reception and restaurant at breakfast would be happy to stay again next time I am in lucerne again
4 out of 5
Recommended
for Couples
by Pei Ling

This traveller left a rating score only Posted 11-Feb-2015 on Hotels.com