Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

Pleasing hotel next to train station in Lucern

Posted 21-Mar-2015
Pros: The hotel restaurant had very good food at reasonable prices. The room was very spacious and included breakfast, wifi, a kettle and an in-room safe.
Cons: The European bed coverings consisting of a quilt is always too warm.
Location: Located close to river and the covered wood bridges with their unique overhead artwork. The old town of Lucern with old walls and towers are nearby.
We chose this hotel mainly because it is right across the street from the railway station. The hotel is close to the river and the famous wooden covered bridges of Lucern.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom HoNG kong

地點十分方便, 就在火車站旁邊, 房間舒適還有露台, 洗手間乾淨, 花洒水力強, 會再考慮入住

Posted 17-Mar-2015
Pros: 位置方便
Cons: 唯一一樣有點麻煩的是房間門匙不是電腦卡, 而是一個很重的鐵匙扣, 每次出外要交給柜檯, 我有一次忘記拿東西, 要走3次回酒店取, 麻煩到職員很尷尬.
因我沒有帶瑞士用ADAPTOR, 到柜檯請職員借一個後發覺不合用後再到柜檯更換, 職員很友善完全沒有不耐煩, 當時有另外兩位剛下班職員亦一同幫手協助我, 值得一讚.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Do lado das estações de trem e ônibus

Posted 11-Mar-2015
Hotel muito bonito e bem localizado. Quando reservei, cometi um erro de data e cheguei um dia depois do que havia reservado. Na hora a recepcionista me tranquilizou e não tivemos problema. Quando fiz check-out pedi para deixar as malas mais um pouco lá pois ainda faltava alguns locais pra conhecer e na hora me levou até um local onde as deixei e peguei 2 horas depois
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Japan

立地条件は最高。

Posted 26-Feb-2015
Pros: 立地条件。
Cons: ない。
Location: 付近には、マクドナルド、バーガーキング、スターバックスがあり便利です。またルツェルン中央駅地下にはスーパーマーケット「COOP」もあります。この地下にはカフェ、キオスク、電器店、パン屋、チョコレート屋など多数のお店があり、朝早くから遅くまで運営しております。
まずなんといっても立地条件が最高です。ルツェルン中央駅から徒歩3分という条件は一番だと思います。外観は歴史を感じる建物ですが、建物の中の設備は最新型も導入されるなど便利です。部屋の中の設備も問題ありません。私が宿泊した部屋は、最上階でしたが、風呂桶、シャワールームが別にありました。ミニ冷蔵庫もありほぼ良い条件を満たしております。マイナスポイントとしては、建物が古い関係なのか、少数階段が移動中にあることです。よって数段ですが、荷物を持ち上げることがあります。ホテルの人にお願いすればいいのでしょうが、今回は自分でやってしまいました。レストランを利用しませんでしたが、朝食会場になっている場所は毎朝利用客が多かったように見えました。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Nice hotel close to the train station

Posted 21-Dec-2014
Great location, nice breakfast and super clean room. However the drawbacks are the staff wasn't friendly and the room was too hot.
3 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 14-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by stephaniefrom windermere

Best location in Lucerne

Posted 28-Nov-2014 on Hotels.com
Perfect location!!
4 out of 5
Recommended
for Couples
by JIEUNfrom 서울

좋아요~

Posted 26-Nov-2014 on Hotels.com
객실도 깨끗하고 어메니티도 향기가 너무좋아요~데스크 직원도 친절했구요.
3 out of 5
Recommended
for Couples
by A verified traveller

Very convenient for train, Old Town

Posted 31-Oct-2014 on Hotels.com
Very convenient for train station and Old Town. Room was spartan. Noisy kids and staff in hallway. Breakfast was good. Expensive for the level of comfort.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Pittsburgh, PA - USA

Superb hotel, conveniently located

Posted 08-Oct-2014
Pros: This hotel dots all of its i's and crosses all of its t's. They anticipate needs before you know that you have them. WiFi was excellent.
Location: Very close to the train station and Kapellbrücke (Chapel Bridge). Bakeries, restaurants, groceries, and cafés are all within walking distance.
The concierge and hotel staff were professional and very welcoming. They provided us with a walking map and a discount card for area museums and tourist attractions. The continental breakfast was excellent. When the windows were shut the room was completely quiet despite the hotel being located on a busy street. They provide ear plugs if you want to sleep with the windows open.