Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Pittsburgh, PA - USA

Superb hotel, conveniently located

Posted 08-Oct-2014
Pros: This hotel dots all of its i's and crosses all of its t's. They anticipate needs before you know that you have them. WiFi was excellent.
Location: Very close to the train station and Kapellbr├╝cke (Chapel Bridge). Bakeries, restaurants, groceries, and caf├ęs are all within walking distance.
The concierge and hotel staff were professional and very welcoming. They provided us with a walking map and a discount card for area museums and tourist attractions. The continental breakfast was excellent. When the windows were shut the room was completely quiet despite the hotel being located on a busy street. They provide ear plugs if you want to sleep with the windows open.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Oregon

Central location

Posted 04-Oct-2014
Hotel across street from Lucerne train station. Short walk to old town, museums and Lion sculpture. Clean modern place with good breakfast. No big negatives. Some ambient noise at times.
5 out of 5
Recommended
for Couples
by A verified traveller

great staff, great location

Posted 02-Sep-2014
it's right across from the train station in the heart of the city (but we heard no noise even with windows open) & within walking distance of everything you'll want to see in Lucerne. Very nice, friendly staff.
5 out of 5
Recommended
for Couples
by Paulfrom Ft. Myers, FL

Don't hesitate to stay here!

Posted 30-Aug-2014 on Hotels.com
Excellent location by the train station. Within walking distance to museums, the Lion, Chapel bridge, shopping, and everything that makes Lucerne so special. Our room was clean, comfortable, and modern. The breakfast, which is included, had a wide variety of hot and cold, fresh food. The wait staff made us feel special. Can't wait to come back!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location for exploring the city

Posted 26-Aug-2014
We had a lovely big room although bathroom was quite cosy. Good buffet breakfast. If you want to park at the hotel, contact them in advance as spaces are limited
4 out of 5
Recommended
for Couples
by A verified travellerfrom Singapore

Location location location

Posted 25-Aug-2014 on Hotels.com
Right opposite to the train station and a short stroll away from chapel bridge and walking zone of Lucerne. Overall hotel facility is good but room seems a bit old with cracked walls. Breakfast has good spread
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne, Australia

Well positioned and very clean

Posted 22-Aug-2014
Pros: Staff, rooms, dining room. Across from rail station
Cons: All good
Location: Near everything.
Central to many places in Lucerne, especially convenient being opposite the rail station. Staff very friendly and helpful. Dining room great for breaky, dinner nice, but it's just a short walk to many restaurants along the lake.
5 out of 5
Recommended
for Families
by Akash Khannafrom New Delhi, India

Amazing in all departments

Posted 19-Aug-2014 on Hotels.com
Brilliant hotel with large rooms and ample variety of breakfast. Just 50m from the train station and 150m to the chapel bridge. Very good staff as well. A++
4 out of 5
Recommended
for Getaway With Friends
by Vinfrom India

Gr8 Location

Posted 18-Aug-2014 on Hotels.com
Location was gr8. Very close to Metro station
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Room for improvement...

Posted 12-Aug-2014 on Hotels.com
Great location despite not being able to solve the problem of poor Wi-fi access due to assigned room being right at the end. Staff courteous but unable to resolve my problem. Speechless with the staff.