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Reviews of Quality Inn & Suites Live Oak I-10 Exit 283

2.5 out of 5
Quality Inn & Suites Live Oak I-10 Exit 283
6819 Us Highway 129, Live Oak, FL

Reviews

7.0

Good

Rating 10 - Excellent. 96 out of 397 reviews" "
Rating 8 - Good. 113 out of 397 reviews" "
Rating 6 - Okay. 87 out of 397 reviews" "
Rating 4 - Poor. 56 out of 397 reviews" "
Rating 2 - Terrible. 45 out of 397 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Pansy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Room was clean. It was noisy at times.
Stayed 1 night in Apr 2024

6/10 Okay

Deanna, Miami

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was lovely. The breakfast was fine. The rooms have poor circulation. No fan in the bathroom. Only a ac under the window. The rooms needed updating five years ago.
Stayed 3 nights in Apr 2024

8/10 Good

Gary

Staff was friendly I’ll just say it needs updating.
Stayed 1 night in Mar 2024
Response from Heather J on 9 Apr 2024
Thank You

8/10 Good

Doreen

Liked: Cleanliness
The room was clean. Nice room! The refrigerator made noise. But other than that it was good would stay there again!
Stayed 2 nights in Mar 2024
Response from Heather J on 9 Apr 2024
Thank You

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!
Stayed 1 night in Mar 2024
Response from Heather Johnson on 19 Mar 2024
Thank You

2/10 Terrible

Sheri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Heather J on 9 Apr 2024
Sorry to hear that please give us another chance to make it right. We do want our guest to feel at home while away from home.

6/10 Okay

Tigens

Stayed 2 nights in Jan 2024
Response from Heather Johnson on 5 Mar 2024
Thank You

8/10 Good

Fred

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Heather Johnson on 5 Mar 2024
Thank You

8/10 Good

Sidney

Liked: Cleanliness, staff & service
The hotel was a good value. The staff worked hard to get the free breakfast setup and kept clean during breakfast.
Stayed 2 nights in Jan 2024
Response from Heather Johnson on 5 Mar 2024
Thank you

6/10 Okay

gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay but the faucets never been cleaned
Stayed 1 night in Jan 2024
Response from Heather Johnson on 5 Mar 2024
Thank You We have made the adjustments!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Heather Johnson on 5 Mar 2024
thank you

2/10 Terrible

Anna

Travelled with partner
Disliked: Amenities
The bathtub was filthy, it had a pound of human hair that was not cleaned I asked non smoking and it reeked of cigarette smell. The grounds were terrible and a water hole in the property was barely secured, dangerous.
Stayed 1 night in Jan 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pet friendly for those that need it and it was close to where I needed to be for my time in the area.
Stayed 1 night in Jan 2024
Response from Heather Johnson on 5 Mar 2024
Thank You

10/10 Excellent

Andre, North miami

Stayed 1 night in Jan 2024
Response from Heather Johnson on 5 Mar 2024
Thank you

6/10 Okay

Loni

Stayed 1 night in Jan 2024
Response from Heather Johnson on 5 Mar 2024
Thank You

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It met my needs.
This motel is quite old. I feel like it met my needs for a place to sleep but the bathroom was old and needed a super clean of the corners and floors, maybe a fresh paint. It worked out very well for for my dog. Breakfast looked like a good one.
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and friendly hotel.
Clean and friendly hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Tom

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very old facility
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Family in Live Oak
Nice hotel at a reasonable price
Stayed 1 night in Dec 2023

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

margie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Tracie

Disliked: Cleanliness, staff & service, amenities
Not good service
Stayed 2 nights in Nov 2023

10/10 Excellent

Jin, Stouffville

Everything is ok.
Stayed 1 night in Nov 2023

6/10 Okay

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean but dated and rusty
Stayed 2 nights in Nov 2023

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,good amenities in room. Very,very small bathroom,plus very low toilets!! Difficult to sit down, even harder to get up !! I'm 77,my husband is 67, and both of us have back issues...... so, that was a real issue !!
Stayed 1 night in Nov 2023

4/10 Poor

Linda

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Telephone in room didn't work. Bugs in room, tv didn't work, girl sitting on step smoking and talking on phone at night outside my room, 2 ladies standing outside our room smoking and talking for quite a while at night, car alarm going off at 4:00 am, some shady looking people in parking lot at night, and a very very strong smell of marijuana outside on the premises. My friend and I were not able to get a good nights sleep both nights due to the above conditions, plus constant doors slamming, people talking and people going up and down steps outsiide my door. Asked at the front desk if we could move to another room, but was told nothing else was available.
Stayed 2 nights in Nov 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely horrible service and management. They came in my door while I was sleeping and demanded me to get out immediately. I overslept and was only a few min past checkout and was treated very rudely. I wanted time to shower quick and pack my stuff properly but was forced out of the room, they would not give me any extra time. I've never had such a horrible checkout experience in my life!!
Response from Heather J on 31 Oct 2023
Dear Guest, Anytime you would like a later check out while staying with us please just give front desk a call so we can avoid any issues and we can both be on the same page! Thanks for your stay!

8/10 Good

Sandra

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Heather J on 31 Oct 2023
Thank You

2/10 Terrible

Lisa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was filthy but the hotel was full. I could not change rooms and the holiday inn was full. The ac was making so much noise I had to turn it off to sleep. The walls were filthy, bathroom filthy, bed skirt disgusting, bed smelled like it was not clean, chairs both ripped and worn out. Horrible experience.
Stayed 1 night in Oct 2023
Response from Heather J on 31 Oct 2023
Dear Guest,Please if ever back in our area give us another chance to make things right!

6/10 Okay

Lynn

Liked: Staff & service, property conditions & facilities
Friendly staff especially the person in charge of breakfast.
Stayed 1 night in Oct 2023
Response from Heather J on 31 Oct 2023
Thank You

4/10 Poor

David

Stayed 1 night in Oct 2023
Response from Heather J on 31 Oct 2023
Thank You

2/10 Terrible

Maureen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was in very poor condition. Stayed there a few times over a few years and this was the worse condition. There are not a lot in that area.
Stayed 1 night in Sep 2023
Response from Heather J on 31 Oct 2023
Thank You

10/10 Excellent

Charles

Stayed 1 night in Sep 2023
Response from Heather J on 31 Oct 2023
Thank You

2/10 Terrible

Shawn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All I can say is wow. From the German roaches to the greasy floors with left over strains of hair. It was the only available room in the area and now I see why. In short, I will never stay here again… wish I could share pictures.
Stayed 1 night in Sep 2023
Response from Front Desk on 1 Nov 2023
Thank you for your feedback!

6/10 Okay

Meloni

Travelled with pets
Disliked: Amenities
I was a little disappointed in the building. The picture showed lobby entrance to rooms, it was drive up. The hasp on the door security had screws missing. The lady at the desk when i checked in spoke from behind a wall asking me if i had a reservation or not before she came out.
Stayed 1 night in Sep 2023
Response from Front desk on 1 Nov 2023
Thank you for your feedback

6/10 Okay

Sandra

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Heather J on 31 Oct 2023
Thank You

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Heather J on 31 Oct 2023
Thank You

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, exactly what we were hoping for.
Stayed 1 night in Sep 2023
Response from Heather J on 31 Oct 2023
Thank You

6/10 Okay

Tenneal, Arnaudville

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beds were okay, rooms were adequate.
Stayed 1 night in Sep 2023
Response from Heather J on 31 Oct 2023
Thank you

10/10 Excellent

Nanette

Travelled with partner
Liked: Staff & service
Could have been cleaner in the bathroom only one towel
Stayed 1 night in Jul 2023

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2023

8/10 Good

Danny

Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Jul 2023

2/10 Terrible

james

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
I did not stay at this property after checking in I found another property in lake city .this facility is dirty and unsafe I will never every stay in this facility
Stayed 2 nights in Jun 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Convenient to the Spirit and lots of food options.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok place that could use a little updating. It was clean and quiet.
Stayed 1 night in Jun 2023

10/10 Excellent

STAN

Liked: Cleanliness, staff & service
convenient location off freeway
Stayed 1 night in May 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy
Seemed ok but there were men sitting in their trucks for hours in the back and it was uncomfortable to go outside the room without feeling they were casing your vehicle and watching us.
Stayed 1 night in May 2023