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Sleep Inn Lake Bluff - Lake Bluff Hotels
Rating: 2.0 Stars
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Sleep Inn Lake Bluff

3250 Bittersweet Ave, Lake Bluff - Map
 
 
"Decent room for the price."
My stay was only for one night. I was expecting to be greeted with warmth and enthusiasm when I walked up to the front counter and instead of receiving that, I stood there for 15 minutes while the front desk clerk decided to continue her HAIR PRODUCT conversation with another guest. Instead of stopping what she was doing to check someone in that looked very very tired and ready for bed, she continued her conversation and would look in my direction without acknowledging the fact that she needed to check me in. I find that disturbing in a place where customer service is a must! As for the following morning, breakfast was good, shower was perfect, the front desk clerk in the morning, not so much. I inquired for conditioner as I did not bring my own and the sign in my room told me to stop there for additional items if I needed them. She was very rude, didn't smile, didn't acknowledge me for about 5 minutes as I stood there. NO ONE ELSE WAS BEHIND ME. The only plus side I received was at checkout. There was a nice gentlemen (he might have been the maintenance man or the bell guy), but whatever the case, he greeted me and was very nice.
Traveller from Rock Island, IL
Situated in the suburbs, this hotel is 1.7 mi (2.7 km) from Rosalind Franklin University of Medicine and Science and 1.8 mi …More

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