Front of property – evening/night

Reviews of Nagomiyado Towa

3 out of 5
Nagomiyado Towa
395 Mongakucho, Shimogyo-ku, Kyoto, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Japanese room
First experience of a traditional Japanese room and I really enjoyed it. The staff were friendly and helpful and the traditional breakfast was tasty (except for one exception!). Would recommend trying it at least for 1 night
Stayed 1 night in Sep 2019
Response from yoshiko OTA on 15 Oct 2019
Thank you very much for staying at TOWA.We were impressed that you enjoyed our staying. We're looking forward to seeing you again. sincerely.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from okamisan on 30 Apr 2019
この度は私どもに高評価を頂き 心より感謝申し上げます。 頂いた点は職員と共有し、喜びを分かち合いました。また今後ともどうぞ宜しくお願い申し上げます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
It was a great stay at Towa. The staff were very friendly and helpful. Our only problem was the location was very hard to find. Cab drivers find it difficult to find it that they have to call the hotel for directions. I recommend getting the hotel’s phone number before you arrive.
Stayed 2 nights in Apr 2018
Response from Yoshiko Ota on 19 Jun 2018
Thank you so much for your stay and your feedback through Expedia. We are very pleased that you enjoyed your stay with us here and enjoyed the surroundings. Never the less, thanking you again for your stay and wishing you all the best and of course safe travels. Kind Regards

6/10 Okay

Gossy, Darwin

Liked: Cleanliness
As advertised
Not sure what I expected, but on reflection, the ryokan is exactly what it says it is. The photos do it justice. We didn't get our welcome tea, which was disappointing, there were a few people in the public area so maybe they were too busy. We had wanted to try Kaiseki style, and although I haven't had it elsewhere the quality of the food was good, it wasn't to our style, and nowhere near enough. We had the massage, I likes it, my partner didn't. The public baths were a bit smelly for my liking, and grey and dingy, so I didn't use them. The highlight for me was breakfast, it was delicious and plenty of it. In terms of recommendations would not stay there again, and not sure if I would do ryokan style again at all. Futon (or thick doona) is a novelty, but having nowhere to sit in the room wasn't our style, and my partner struggled with sitting on the floor as he has a bad back. At breakfast they gave him a floor seat with a back, would have been good to have been offered that at dinner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very central location Good choice =)

10/10 Excellent

Andrew, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy place at the heart of Kyoto!
Great location and friendly staff. Yummy Japanese breakfast. And I love much of the 24 hours open Japanese mini hot tub in the basement!!
Response from Ayumi Abo TOWA,Inc on 30 Jun 2015
Thank you for staying at TOWA and your comment.We are really happy to hear that you enjoyed our hotel. Our public bath isn't very big however we try to our guest staying cozy and for reflesh!! When you come to kyoto please visit us again.We are looking forward to seeing you again.Thank you.

8/10 Good

TOSHIHIRO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ci tornerei
Esperienza stupenda. Staff gentile e preparato. Stanza pulitissima. Cena e colazione di alto livello.
Stayed 1 night in Oct 2019
Response from yoshiko OTA on 15 Oct 2019
Grazie per aver soggiornato questa volta. Siamo rimasti così colpiti che siamo riusciti a rilassarci. Non vediamo l'ora di rivederti.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しくて、スタッフさんのサービスもよく快適な旅行になりました!
Stayed 1 night in Jul 2019

10/10 Excellent

masashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足の宿
今回初めて利用させて頂きました。別邸での贅沢と寛ぎの時間。美しく美味しい会席料理、品の良い朝ごはん。手入れの行き届いた室内に心暖かい従業員さんの対応。とても贅沢な1日を過ごさせて頂きました。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다.
조용하고 직원분들이 정말 친절함.
Stayed 1 night in Jan 2019
Response from ichiba natsuko on 26 Jan 2019
메시지 감사합니다. 또한 방문을 기다리고 있습니다.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
金額から考えるとちょっと
部屋の入り口、トイレに髪の毛が落ちており残念でした。金額にふさわしくない古い鉄筋構造の建物でした。
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したいです
別邸に泊まりました。娘が大変気に入り、2回目の宿泊です。 広さは申し分なく、清潔感があり、快適です。生けてあるお花もとてもきれいです。 朝食もとても美味しいです。焼き鮭の塩加減もよく、卵焼きも甘くなく、完食しました。 ただ一点、気になるのがタオルです。 タオルハンガーにかかっているタオルはフワフワですが、バスタオルがゴワゴワでタバコ臭い感じがします。フェイスタオルも薄くて吸水性がなく…この点が改善されたらいいのにな…と思いました。 娘のお気に入りの宿なので、また京都に行く時は宿泊したいと思います。
Stayed 1 night in Jun 2018
Response from なごみ宿 都和 市葉 on 11 Jul 2018
なごみ宿都和別邸machiya suiteにご宿泊頂きまして誠に有難うございます。2回目のご利用とお伺い致しまして大変嬉しく存じます。朝食に関しましてお褒めのお言葉を頂きまして大変光栄でございます。アメニティでございますが、ご満足頂けるものをご提供出来ず、申し訳ございませんでした。社内で確認致しまして、今後改善に努めて参ります。貴重なご意見有難うございました。お客様に満足して頂けます様に努力してまいりますので、ぜひまたのお越しをお待ち申し上げております。有難うございました。

10/10 Excellent

Ka Yi, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in 等候時, 有小點心及綠茶招待, 非常貼心, 並能用英文溝通, 十分方便旅客.

6/10 Okay

Not Provided

Disliked: Property conditions & facilities

6/10 Okay

ウォーレン, 長野県

Liked: Cleanliness, staff & service
京都東西本願寺近くのお宿
チェックインの時、宿泊ではない友人もいたのですが、その友人にもお抹茶のサービスを出してくれました。友人とゆっくり手続き出来ました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい旅館
素晴らしいスタッフがチェックイン後のウェルカムドリンクからチェックアウトまでしっかりサポートしてくださいました。周辺のバス停やお店の情報が部屋に用意してあり助かりました。京都駅から歩いてのアクセスは、やや遠く道もわかりにくかったが、それでもまた利用したくなるよい旅館です。

10/10 Excellent

yicheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort