Individually decorated, individually furnished, free WiFi

Reviews of Hotel KYOTO WAKURA - Adults only

2.5 out of 5
Hotel KYOTO WAKURA - Adults only
8 Takeda Nishikoyanouchicho, Fushimi-ku, Kyoto, Kyoto

Reviews

4.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Hotel KYOTO WAKURA
Not that cup of tea for my spouse and I. The environment is not very conducive and pleasant. Place is also inconvenient. Shouldn't be named as HOTEL though or probably just a cultural difference from my end.
Response from Sora on 6 Jul 2016
Dear our guests, Thank you very much for your staying in our hotel. This time we are so sorry for making you uncomfortable. Since this is a love hotel, they have some different points from a normal hotel. Thank you very much for your understanding.

8/10 Good

Tuan Anh

Liked: Staff & service, room comfort
The room was big and the staff are quite helpful (they can't speak English though).

4/10 Poor

s, 東京

Disliked: Cleanliness, property conditions & facilities, room comfort
基本壊れている
ドライヤーも電マもシャワーも壊れている ボイラーが壊れていて冷水しか出なくても返金しない ドライヤーは配線むき出しで危険
Stayed 3 nights in Nov 2017
Response from Hotel Customer Service on 5 Dec 2017
この度は当ホテルをご利用いただきありがとうございました、問題の改善に全力を尽くしたいと思います。申し訳ございません。 またのご利用を心よりお待ちしております。

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

andre, 日本京都

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
古くて不潔
値段は安いが、部屋は古くて、明らかに掃除不足で、風呂の浴槽も垢だらけで、自分で洗って入った。同じエリアの同じ価格帯ホテルは清潔で快適だったのに、ここは最悪でした。二度と泊まりません。
Response from Hotel KYOTO WAKURA on 7 Apr 2017
お客様 このたびはご宿泊頂きまして誠にありがとうございます。 ご指摘頂きました点に関しましては、今後の課題として受け止め、改善に努めてまいります。 貴重なご意見を頂けましたこと、心より感謝申し上げます。

6/10 Okay

Shu ming

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort