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Reviews of Kusatsu Onsen Yugomorinosato Ryokufutei

2.5 out of 5
Kusatsu Onsen Yugomorinosato Ryokufutei
524-8 Kusatsu, Agatsuma-gun, Kusatsu, Gunma

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 62 reviews" "
Rating 8 - Good. 15 out of 62 reviews" "
Rating 6 - Okay. 6 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 1 night in Apr 2024

2/10 Terrible

Tomoko

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold on the wall and tore shoji. Wood board in the Open Onsen was broken. The front dest is open 9-9, couldn't get a ride to the Ryokan after 9 and no text at the bus area.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite large, spotless and with large windows overlooking the lovely surrounding forest and laid out in beautiful traditional Japanese style ... everything was wonderfully prepared. Rocky at the reception and Andes, his assistant from Nepal, were very kind and open and welcoming. The location is excellent as it is only 10 to 15 minutes of gentle walking to anywhere in town ... from the three famous Onsen (Oktakinoyu (with a nice restaurant and indoor/outdoor Onsen), Sainokawara (the beautiful outdoor park Onsen), and Gozanoyu (the elegant Onsen in the very center of town) as well as Yubatake village.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are very friendly and they speak Mandarin. Best is they provide transportation to and pick up from bus station.
Stayed 1 night in Oct 2023

4/10 Poor

taeoh

Stayed 1 night in Sep 2023

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great onsen with a country feeling for sure! The room was awesome and the staff was very nice.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

somsak

Stayed 1 night in May 2023

10/10 Excellent

Yuki

Stayed 1 night in May 2023

10/10 Excellent

Jimmie

Stayed 2 nights in Apr 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully located in a walkable neighborhood just above downtown. The room was just what we expected with many amenities. The Onsen was had both an indoor and outdoor soaking area. Both were clean and well maintained and the waters were wonderful.
Stayed 2 nights in Mar 2023

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and accommodating. Just one gentleman spoke English so you’ll need your device translator if you don’t speak Japanese. We couldn’t get a ride from the main town to the hotel before 3 pm so used a taxi. Walking was suggested but it’s all uphill and we had our luggage. Enjoyed the onsen at the hotel and wearing the provided yukata. The futon bed super comfy. Location of hotel is a bit out of the way from the center of everything but walkable if the weather is good. From 3 pm you can use the hotel transportation. Enjoyed our stay and Kusatsu is a great place to visit. Cozy little town with good food and good onsen.

10/10 Excellent

genta

Stayed 1 night in May 2022
Response from Frank on 20 May 2022
次回のご宿泊を歓迎します。

8/10 Good

Hikaru

Travelled with family and small children
Liked: Staff & service
good service
Stayed 1 night in Nov 2021
Response from 番頭 on 4 Dec 2021
この度は、当館をご利用いただき、誠にありがとうございました。 年季の入った宿ですが、ご満足いただけましたご様子で私共にとっては、何よりの喜びです。 また、草津温泉にお越しのさいには、是非当館をご利用くださいませ。

6/10 Okay

HAJIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯畑からは10分程坂道もありますが、話していれば気になりません 素泊まりでした。 湯畑へは無料送迎もあり便利です。 親切な人達でした
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our stay here. Absolutely beautiful property. Will come back if we go to kusatsu again
Stayed 1 night in Feb 2020
Response from Hayashi on 20 Feb 2020
Hello Thank you very much for your reply! We also look forward to your next visit! Ryokufutei

8/10 Good

たけひろ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

MITSURU

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

???

Stayed 1 night in Mar 2024

10/10 Excellent

TETSUO

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
自由に過ごさせてもらえる空気感と、大浴場でもあまり他の客と会わなかったことが良かったです。
Stayed 2 nights in Feb 2024

10/10 Excellent

Wing Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

ANYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Jackie

Stayed 1 night in Nov 2023

10/10 Excellent

KOKI

Stayed 1 night in Nov 2023

8/10 Good

まさみち

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂が良かった。特に、朝、露天風呂で朝日がさして湯煙が立ち上がる様は素敵でした。
Stayed 1 night in Oct 2023

6/10 Okay

JYUN

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

junichi

Stayed 1 night in Sep 2023

6/10 Okay

YUKI

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
・部屋がだいぶカビ臭い ・コンセントがだいぶ緩い ・温泉は良き

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素泊まりなら、検討の余地あり
素泊まりで、ゆっくりくつろぐなら最適かと思います。 家族も最初は建物の古さに驚いておりましたが、中に入ったら綺麗に清掃されており、またエアコン、空気清浄機などは最新の物に替わっているなど、配慮が行き届いておりました。
Stayed 1 night in Aug 2023

10/10 Excellent

mayu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Hiroki

Stayed 2 nights in Jul 2023

8/10 Good

LILI AGUSTINA MAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit far from the bus station, booking the shuttle bus is necessary (It is only avaliable between 3pm-9pm). We had a little problem contacting the hotel for the shuttle bus as we did not get in touch. We ended up walking from yubatake to the hotel which was a very nice walk, about 10 min (no luggage). Staff was very friendly, tho only one spoke english. Regardless they try to help and we used translation app, so we had no problem communicating. We asked if they could help find a train route for our journey, which they gladly provided. The onsen at the hotel (open from 3pm-8am) was clean and the water was so good! The rooms was clean and spacious. The walls are rather thin and u can hear easily hear other guest, therefor be mindful and don't be loud at night. The hotel provide a yukata and bath towel. Overall a pleasant stay, if u dont mind the little walk. The location is among nature and local people.
Stayed 2 nights in Jun 2023

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
湯畑から少し離れた場所にあるけど､歩けない距離でもなく､車での送迎もあるので､移動には困らなかった。 雪が多い場合は坂道があるので注意が必要かもしれません。
Stayed 1 night in Mar 2023

8/10 Good

??

Travelled with family and small children
Liked: Staff & service
従業員の方は丁寧で送迎なども快く引き受けてくださいます。周辺は静かでスキー場にも徒歩で行けます。 設備自体はかなり古く、サービスも必要最低限という形なので静かにお湯を楽しみたいという方ならいいと思います。
Stayed 2 nights in Feb 2023

8/10 Good

Yoshikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切でした。
Stayed 1 night in Jan 2023

8/10 Good

JUNGCHUN

Stayed 1 night in Nov 2022

8/10 Good

かほ

Liked: Staff & service, amenities
Disliked: Cleanliness

10/10 Excellent

YOKO

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
チェックアウト後も車を停めさせてもらえ融通きいてもらえてよかったです
Stayed 1 night in Jul 2022
Response from 緑風亭 on 23 Jul 2022
この度は当館をご利用頂きまして誠にありがとうございます。今回のご宿泊にはご満足頂けたようでスタッフ一同大変嬉しく思っております。お客様からのお褒めのお言葉が私共にとっての最高の励みでございます。今後もサービス向上に努めて参ります。またのお帰り心よりお待ちしております。

8/10 Good

Masao

Stayed 1 night in Jun 2022

10/10 Excellent

TSUYOSHI

Stayed 1 night in Jun 2022

10/10 Excellent

よしひこ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客対応が丁寧で大変よかったです。 コスパも良く充実した旅行になりました。
Stayed 1 night in Apr 2022
Response from 緑風亭 on 4 May 2022
この度は当館をご利用頂きまして誠にありがとうございます。今回のご宿泊にはご満足頂けたようでスタッフ一同大変嬉しく思っております。お客様からのお褒めのお言葉が私共にとっての最高の励みでございます。また機会を見つけて遊びに来てください。”お帰り”を心よりお待ちしております。

10/10 Excellent

YUKA

Stayed 1 night in Mar 2022
Response from YUKA様 on 2 Apr 2022
この度は当館にご予約賜りまして誠にありがとうございます。今回のご宿泊にはご満足頂けたようでスタッフ一同大変嬉しく思っております。お客様からのお褒めの言葉が私共にとっての最高の励みでございます。また機会を見つけて遊びに来てください。ご来館心よりお待ちしております。

10/10 Excellent

rodger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフもとても優しくて何度も湯畑まで送迎してくださいました。値段にしてはとても良いサービスです。また来ます。
Stayed 1 night in Jan 2022
Response from Frank on 6 Jan 2022
次回のご宿泊をお待ちしております、ご評価ありがとうございます

10/10 Excellent

Kota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
バスターミナルや湯畑までの送迎をしていただき、大変助かりました。オススメのお店も教えていただき、美味しいご飯をいただくことができて、良い時間を過ごせました(^^)
Stayed 1 night in Dec 2021
Response from Frank on 6 Jan 2022
次回のご宿泊をお待ちしておりますが、引き続き体験をアップさせていただきます

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足です
旅館のスタッフの方々の対応が良く、作りは古そうな旅館でしたが、快適に過ごせました。 敷地が広く、隣接した宿が無いため、夜間も静かでした。
Stayed 1 night in Dec 2021
Response from Frank on 24 Dec 2021
ご宿泊ありがとうございます。サービス向上に努めます

10/10 Excellent

YUKI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大満足
送迎サービスもあり、温泉も良く大満足。
Stayed 1 night in Nov 2021
Response from 番頭 on 4 Dec 2021
この度は、当館をご利用いただき、誠にありがとうございました。 草津温泉をご堪能いただけましたでしょうか。 またのご来館を、スタッフ一同お待ち申し上げます。

10/10 Excellent

KAZUNARI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お世話になりました！
Stayed 1 night in Nov 2021
Response from 番頭 on 4 Dec 2021
この度は、当館をご利用いただき、誠にありがとうございました。 また、草津温泉にお越しの際には、 是非、お立ち寄りくださいませ。 スタッフ一同、お待ちいたしております。