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Reviews of The Salvation Army Red Shield Guest House - Hostel

2 out of 5
The Salvation Army Red Shield Guest House - Hostel
2, Sudder St, Colootola, New Market Area, Dharmatala, Taltala, Kolkata, West Bengal

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not happy at all with the stay
The provides drinking water on chargeable basis. Does not have an RO plant. I booked a single room for 3 but was provided only a double bed.
Stayed 1 night in Oct 2022

6/10 Okay

Md. Zillur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The humidity of this hotel is very high.
Stayed 4 nights in Sep 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice my mom was very happy with her stay here. She enjoyed her stay at this hotel for 21 days straight and she said the staff made all the difference. For next time i will book at this hotel again.
Stayed 21 nights in Oct 2021
Response from Prashant on 3 Dec 2021
Thanks for your Feedback... Thanks Prashant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

2/10 Terrible

REDAy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very bad and poor service😡😡😡😡😡😡😡😡😡😡😡
Stayed 1 night in May 2019

8/10 Good

WALIULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

MD ABDUS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience!!!
I have booked a Deluxe AC Room but they did not provide that, more over the lady Receiptinist unprofessionally behaved when I asked why Refrigerator is not in the Room since AC Deluxe Room includes Refrigerator. Even they did not provide any Twin beds though they had confirmed me, when I requested them few days before arrival. Smart phone charging port is not available in the Room. No Credit card allows. A guy from Hotel Management team expressed apology and committed to arrange necessary facilities for all the AC Deluxe rooms as they mentioned in different booking site.
Stayed 3 nights in Apr 2019