I reserved 2 months in advance for 3 people 3 nights on business trip . when we arrived , said the old lady at the reception that they give us a large room with 2 large bed, we should sleep all in this. . I said her several times that I paid for 3 people , so need 3 beds , she kept telling me " I put a mattress on the floor , but you must pay that. " After i called a Indian Friend of my and he spokes with her, she gaved me a not her room. Next morning, she said, that I should go out from this room, because she gaved that to other guests! The big room was on the street side and was very noisy. When we told her about that, she said that she buyed a bed wit a new mattress. So we could keep the little room, she would put the 3. Bed in that room. Our nerves were on end . we went have breakfast . when we came back , the 3rd bed was in this small room, that although had windows , but you could not open . We decide very quickly to leave this hotel . we where given 175 .- Swiss francs that people as a gift ,because we did not want to discuss again with this sturr lady . I'm coming since 10 years to Cochin, I didn't a story like this. For that service are the prices to high. No breakfast, very less and cold water in the morning in the douche. But I still love my India.