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Reviews of Silvretta Parkhotel

4 out of 5
Silvretta Parkhotel
Landstrasse 190, Klosters-Serneus, GR

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 38 reviews" "
Rating 8 - Good. 19 out of 38 reviews" "
Rating 6 - Okay. 7 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

David

Stayed 10 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location right next to a rushing stream. Clearly an older weathered property but everything in good working order. The street passing in front was completely dug up but no one working on it during our stay. Immediately adjacent to a great walking/biking path following the rushing stream into an Alpine valley with massive mountains on either side. Easy walk into the small town.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
Lovely hotel in a great location. Rooms spa just. Overall very clean and well run. Staff are very friendly. Only complaint, 20chf charge per night to use secure parking which was not notified beforehand.
Stayed 2 nights in Jun 2023

8/10 Good

Ciaran

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Welcoming
Lovely hotel staff, very welcoming and accomodating. Good location and cosy hotel.
Stayed 7 nights in Mar 2023

10/10 Excellent

Suchada, APO AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for snowboarding. Very close to the cable cars!
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klosters is a lovely little town and the hotel is centrally located. We were disappointed on our arrival that there was no car parking available at the hotel and no one to help us and it was snowing heavily. "Parking Available" is advertised on hotels.com however it is not free outside the hotel and not listed until the fine print. Likewise it is listed this hotel offers a kids club- and not until the fine print is it explained there is (a huge cost). Breakfast buffet is good- children's ski school and lift also close.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok hotel but dated
The hotel has good facilities but needs renovation. Close to ski lift, 5mins walk. Breakfast was ok.
Stayed 2 nights in Mar 2018

6/10 Okay

ed, salisbury, uk

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location but expensive
Helpful staff, good location and facilities but rooms are not what i would expect for a 4* hotel with a 4* price
Stayed 5 nights in Feb 2018

6/10 Okay

Richard, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not really four-star quality
The Silvretta has several points in its favour - the staff are lovely, the location is very convenient, and the food and drink were consistently good. But we were disappointed in the quality of our room, which was small and poorly laid out; the furniture and decoration were cheap-looking and dated. We found unsightly dangling electricity cables, wardrobe doors that couldn't be opened without them hitting the bed, a collapsing shower curtain, and on occasion an unpleasant smell from the sink drain. Klosters is a very expensive place to stay, and these things - minor issues in themselves - made us feel we weren't getting good value for money. I wouldn't rule out staying at the Silvretta again, but only if I could find a deal that involved paying three-star prices, rather than four-star prices.

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit gerne wieder.
Stayed 1 night in Dec 2023

8/10 Good

Murat

Stayed 1 night in Jul 2023

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

René

Stayed 1 night in May 2022

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alp-style hotel with a modern-room twist.
Great alp-style hotel with a modern twist on the rooms. Perfectly located by the river in the village on a 5-minute walk from the ski cable car. Also just next to the cross-country skiing trail. Top-class breakfast with a designated omelette cook (and perhaps the most perfectly fried bacon I have ever had). They are also equipped with a nice spa including swimmingpool, jacuzzi and sauna. Parking included.
Stayed 3 nights in Mar 2022

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Silvretta Parkhotel on 7 Mar 2022
Thank you very much for your review. We are happy to hear, that you have enjoyed your stay. Kind regards Silvretta Parkhotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr gut. Tagsüber erheblicher Lärm durch eine Grossbaustelle direkt hinter dem Hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Bruno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel and excellent service
Stayed 3 nights in Mar 2021

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Goed hotel, prima ontbijt, kamers ietwat gedateerd, matig bed.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren hier schon öfters. Im Winter ist es ein gutes, praktisches und sehr gut gelegenes Hotel um auf die Pisten zu kommen. Nach dem langen Tag genießen wir das Schwimmbad und die Sauna. Das Frühstück ist sehr gut. Abends kann je nach Bedarf im Hotel oder anderswo gegessen werden. Gute Parkmöglichkeit.
Stayed 2 nights in Jan 2019

8/10 Good

Armin

Liked: Staff & service
Stayed 1 night in Jun 2018

6/10 Okay

Anton, Schweiz

Liked: Cleanliness
Gute Lage. Parkplatz
Ich war nur eine Nacht im Hotel. Freundlicher Empfang. Hatte Doppelzimmer für Einzelbenutzung.
Stayed 1 night in Mar 2018

8/10 Good

Oskar, Luzern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Kurzurlaub
Sehr schöne Ungebung. Kann mit Gästekarte wunderbar erkundet werden. Teppiche in den Zimmern mit nassen Hunden geht gar nicht!

8/10 Good

Hans, dem Kanton Zürich

Liked: Cleanliness, staff & service, property conditions & facilities
empfehlenwertes Hotel
ungezwungene Athmosphere, sehr freundliches und hilfsbereites Personal

6/10 Okay

Daniela

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Gast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

DThym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Wolfgang Koll, Aachen

Liked: Cleanliness
Disliked: Property conditions & facilities
Preis und Qualität stehen in keinem Verhältnis
Schön waren die leeren Pisten und sehr gut präpariert. Es gibt immer noch sehr lange Schlepper. Leider ist die Schweiz sehr teuer im Vergleich zu Österreich. Alles und Jedes muss bezahlt werden. Das Hotel hat schon bessere Tage gesehen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort