Business Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
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Reviews of The Laundry Rooms Station Park Kitchener

2 out of 5
The Laundry Rooms Station Park Kitchener
5 Wellington Street South, Kitchener, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 121 reviews" "
Rating 8 - Good. 20 out of 121 reviews" "
Rating 6 - Okay. 7 out of 121 reviews" "
Rating 4 - Poor. 1 out of 121 reviews" "
Rating 2 - Terrible. 4 out of 121 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities
Real clean but maybe cause it’s new. Parking garage is tight for trucks
Stayed 1 night in May 2024
Response from Hotel Management on 13 May 2024
Thank you Wes for your review! We hope you'll consider us again for your future stays as well.

10/10 Excellent

Terence, San Francisco

Liked: Cleanliness, property conditions & facilities
Train
Stayed 3 nights in Apr 2024
Response from Hotel Management on 6 May 2024
Thank you Terence for your 5/5 review at The Laundry Rooms!

6/10 Okay

Bartlet

Liked: Cleanliness, property conditions & facilities
Staff bombard you with text messages before you check in, demanding that you complete forms online. Security guard there to greet you at concierge desk could not have liked her job less. No welcome or smile. Rooms though are spotless and spacious.
Stayed 1 night in Apr 2024
Response from Hotel Management on 3 May 2024
Thank you for your feedback, Bartlet. We are glad you enjoyed the suite itself, but we will take the feedback about the communication to the team to see where it can be improved.

10/10 Excellent

Chrissy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was super impressed with the room and the price, will definitely stay there again and recommend to anyone looking for a nice place to stay
Stayed 1 night in Apr 2024
Response from Hotel Management on 3 May 2024
Thank you for your great review of your stay with us at The Laundry Rooms, Chrissy! Thank you for recommending to others and we look forward to welcoming you back one day.

10/10 Excellent

Darko, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
New, very nice, has everything someone needs, good value for the price
Stayed 1 night in Apr 2024
Response from Hotel Management on 3 May 2024
Thank you for 5/5 Darko. We hope to see you again at The Laundry Rooms for future travels.

2/10 Terrible

Mayreni

Stayed 1 night in Apr 2024
Response from Hotel Management on 13 May 2024
Dear Mayreni,We have no record of your stay with us. We do see that you tried to make a booking but were unable to complete the booking with your credit card.Unfortunately, we do need a valid credit card and ID before check-in. We hope you will stay with us another time.

10/10 Excellent

Narayan

Liked: Cleanliness, property conditions & facilities
Very clean, nice, well stocked apartment at a reasonable price.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 3 May 2024
Thank you for the 5/5 review, Narayan. We hope to see you again at The Laundry Rooms!

10/10 Excellent

Chirag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained rooms and excellent staff service.
Stayed 1 night in Apr 2024
Response from Hotel Management on 3 May 2024
Thank you for your 5/5 review, Chirag! We hope to see you again at The Laundry Rooms.

10/10 Excellent

Akram

Stayed 2 nights in Apr 2024
Response from Hotel Management on 3 May 2024
Thank you for your 5/5 review, Akram.

2/10 Terrible

Nikos

Stayed 1 night in Mar 2024
Response from Hotel Management on 3 May 2024
Hi Nikos,We wish to know what could have been improved for your stay to address it during your stay. We hope you'll consider staying with us again in the future to show you a full 10/10 stay.

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Management on 3 May 2024
Thank you for your review, Ryan. We hope you'll consider staying with us again in the future to show you a full 5/5-worthy stay.

10/10 Excellent

Kafele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean. Would def recommend and will be back
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here!
Stayed 2 nights in Mar 2024

8/10 Good

Larysa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the modern decor clean and uncluttered and relevant to our stay
Stayed 1 night in Feb 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean
Stayed 2 nights in Feb 2024

8/10 Good

Siddhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, short term or long. Very clean! staff were awesome 10/10
Stayed 1 night in Feb 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Don’t get confused. This is not an hotel. This is AirBnB properties hidden in a residential tower in downtown Kitchener.
Stayed 4 nights in Feb 2024

8/10 Good

Ya-wen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The suite itself is well appointed, clean and comfortable. However, it is noisy as the laundry and any noise in the hall is easily heard in the apartment. Many of the amenities were non functional (spa, bowling alley), the gym is overheated with no access to water. The wifi is good in the apartment but there is no wifi anywhere else in the building - so in the gym or common areas you need to use cellular. The building itself seemed run down, not clean and where renovation was happening it was dirty and not cleaned up. I would not stay again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quiet and clean. Love having our own spaces and the full kitchen.
Stayed 2 nights in Feb 2024

8/10 Good

Jen

Stayed 1 night in Feb 2024
Response from Hotel Management on 3 May 2024
Thank you for your review. We hope you'll stay with us again at The Laundry Rooms to show you a full 5/5-worthy stay.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful! I really enjoyed my stay!
Stayed 1 night in Jan 2024

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, clean and nicely decorated. The price was amazing too
Stayed 1 night in Jan 2024

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Sat on a sofa as the purpose of a sofa is to be sat on. I weigh 160lb and the sofa split in half the second I sat on it and I slam on my spine. Now the guest service manager is threatening me with repair bills when the sofa was held together with 3 half inch screws
Stayed 1 night in Jan 2024

8/10 Good

Larry

Stayed 1 night in Jan 2024

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Perfect place to decompress. All the thing needed to cook. Quiet. Super friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Huong

Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as a family. Enough space for privacy, simple, convenient services in the room all basically new. Walking distances to restaurants (have to pass under a bridge but close enough). Pool table and fussball in a lounge. Great communications from the staff team.
Stayed 3 nights in Dec 2023

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting stay
Our stay was interesting. It does take extra work to book parking and the room. There seemed to be a limit on keys which is weird ( although we got one others didn’t ge tit immediately. We had two fire drills but I give them full credit for dealing with them Quickly . We lost water in the middle of the night but was resolved before we got up in the morning. All In all was woth it because the bedding and towels were 6 stars , it was quiet and had absolutely everything we needed. The host was quick with responses and available at every minute. That made it worth coming back for sure .
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! Brand new building (the concierge at the front desk said it had been there about a year). Booking was easy and check in was quick. They were super accommodating to our early check in. Would definitely recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money! The apartment was spacious, comfortable, and very well appointed. A beautiful view of the city and walkable to good restaurants.
Stayed 2 nights in Jan 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience. Different feel from a hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Eli C.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girlfriend and i stayed here for 6 days on the top floor. Great view, clean rooms with tons of facilities and amenities scattered around, and a scarily fast elevator. This place made our trip very special to the point that we stayed in for a full day to relax and never got bored.
Stayed 6 nights in Jan 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Amenities
Stayed 2 nights in Dec 2023

8/10 Good

Kelly

Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid experience would stay again
Stayed in Unit 1910 which is on the penthouse floor. Clean, modern, nice sized, 1 bedroom apartment. Decorated in a zoomer style, which is not a bad thing, I just noticed since I am a Gen Xer. Shower and shower supplies. Comfy bed. Good amenities: tea, coffer sugar and coffee mate provided. Kitchen stocked with dishes, cups and glasses, cutlery and some cooking implements, stove with oven, full size fridge, dishwasher, washer and dryer. In a good location with attentive service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night in the family apartment. Great view of the city. Very clean. Nice modern apartment. We enjoyed our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tulu

Liked: Cleanliness, staff & service, property conditions & facilities
Was a beautiful stay and would return again and recommend
Stayed 1 night in Dec 2023

10/10 Excellent

S. Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole process was amazing. The condo was super clean, modern, and a wonderful view. Umang the fella that helped me was amazing as well Highly recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Jane

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023