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Reviews of Hotel Crown Palais Kokura

3.5 out of 5
Hotel Crown Palais Kokura
1-2-1 Bashaku, Kokura Kita-ku, Kitakyushu, Fukuoka-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 65 reviews" "
Rating 8 - Good. 29 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super frienly and helpful. The hotel is walking distance from the station (10 minute walk) and the room we were in had a great view!
Stayed 1 night in Jul 2018

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
1 night stopover. Pleasant hotel, a little out of town
Stayed 1 night in May 2018

6/10 Okay

MIHO

Liked: Cleanliness, property conditions & facilities, room comfort
While the staff were friendly, it was disappointing to have to pay for parking since we were staying at the hotel. The location can not be beat. Basically their focus is on weddings and is priced accordingly.
Stayed 1 night in Oct 2017

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great stay!
We were in Kokura to see family, & booked the room only 2 days in advance. It was a short 4 block walk from the JR train station. When we arrived the srevice was absolutely wonderful. They took our bags & offered us cool moist towels which was nice after a day of travelling. The room was nice with a fabulous view of the river. The room was good size for Japan & the bathroom was the nicest we saw while in the country. The area some shopping & food close by but not really a big tourist destination. We had a great time while seeing family in the area. I definitely recommend this hotel.

6/10 Okay

Runa H, Singapore

Liked: Staff & service, property conditions & facilities
Great service
The hotel is a little old and far from the station but the service is compensates it.

10/10 Excellent

JOSEPH, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLOSE TO ALL MUST SEE SIGHTS
TAKE THE BOAT FERRIES AND YOU WILL HAVE A GREAT TIME IN SHINGOGSEKE AREA. THIA HOTEL IS IN KOKURA BUT A TRAIN AND FERRY WIDE AWAY FROM ALL THE ATTRACTIONS. YOU WILL NOT REGRET THIS LOCATION IS REALLY NICE.

8/10 Good

Frank, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, helpfull staff

8/10 Good

Matt, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good City, Good Location, Good Hotel
Right next to the river. Within walking distance to Kokura Castle. Good reception even though they speak only little English.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Hotel staff were friendly and helpful. Although none of the staff speak enough English to communicate verbally, they were very considerate and eager to help. For example, I was sweating heavily when I arrive. Upoon showing my confirmation number, the staff provided cold towel and promptly show the way to my room. It would have been better if they can communicate better in English (some went blank once I spoke English). The room was clean and comfortable. Hotel location was good too. I arrived via the JR train and it took me 15-20mins to get there. It is about 5-10min walk from Kokura Castle, a local tourist destination, and a mall. This made it easy for asking direction. The opposite direction of the castle was a lot of local resturants and stores. In summary, Hotel Crown Palais Kokura was a great choice for my 2 days stay and would suggest it if people are looking for hotel in the area.

8/10 Good

Verified traveller

Liked: Staff & service
Good service
Hotel is conveniently located on the river bank with castle across and nice view. Staff are friendly and helpful but rooms may need some renovations soon

10/10 Excellent

ゆきこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

ishita

Stayed 1 night in Dec 2023

10/10 Excellent

yukari

Stayed 1 night in Aug 2023

10/10 Excellent

JUN

Stayed 1 night in Jul 2023

8/10 Good

Yuta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうございました。
Stayed 1 night in May 2023

6/10 Okay

??

Business traveller
Disliked: Amenities, property conditions & facilities
エアコンの温度調節がなく、風邪を引いてしまいました
Stayed 1 night in Apr 2023

10/10 Excellent

Hiroshi

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良いです。
北九州出張はいつも利用しています。 立地も部屋の広さもちょうど良く、いつも快適に過ごすことができます。
Stayed 2 nights in Sep 2022

10/10 Excellent

ISHII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Stayed 1 night in Nov 2021

6/10 Okay

YOSHIHISA

Disliked: Room comfort
利便性が良く川沿いで最上階で見晴らし良く 旦過市場、デパート、行きたかった寿司屋が周辺にあり徒歩圏内
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
建物は古くなっているものと思われますがお部屋の中は清潔に保たれていました。館内の感染症対策も適切。問合せに対するレスポンスが遅かったものの、しっかりと対応してくださっていました。目の前がコンビニで、旦過市場にも近くて便利でした。
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到着じ
Stayed 1 night in Dec 2019

6/10 Okay

TAESUB

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Kazuyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小倉駅から徒歩10分程度と立地は良いとは言えないけれども川に面していてとても開放感を感じました。清掃が非常に行き届いていてホテルの古さはまったく感じない。近くに井筒屋や歓楽街があるので買い物や食事の選択肢は多いので小倉ステイを満喫出来ます。スタッフの方も気さくに話しかけてくださったり、地図なども下さってとてもいい対応でした。コスパは非常に高いホテルだと思います。
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
フロントの方や部屋まで案内の方のサービスは良い対応をしていただけました。 レストランの方(年配の女性)対応が良くなかったのが残念でした。 お客さんが飲み物をこぼして戸惑っていてもそ知らぬ顔。 挨拶もしっかりできていないように感じました。
Stayed 1 night in Jul 2019

10/10 Excellent

Kwok kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classical
Great Service & the staff good performed The room is big. The view is great. The room cleaning good performed. I highly recommend .
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の！対応素晴らしい。
Stayed 1 night in Jun 2019

10/10 Excellent

parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very good! wanna come again! see you soon!!!
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
まあまあ良いと思います
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川のそばで、小倉駅、小倉城も近くロケーションが良かったです。 レセプションでのホットタオルが最高でした。冷えきった骨身にしみたなぁ〜。
Stayed 1 night in Jan 2019

10/10 Excellent

TAKAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食付きのつもりが、素泊りであった。貴社の登録メールにも素泊りの記載が欲しい。
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したいと思います。
建物自体は古く、駅から若干歩かなければなりません。ですが、小倉城付近のイルミネーションがきれいです。次回も利用したいと思います。
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店环境不错挨着运河，离火车站也不远，步行可达，周边吃饭的地方和商场很多
Stayed 1 night in Oct 2018

8/10 Good

momo, 神奈川県

Liked: Staff & service, property conditions & facilities, room comfort
市内の中心部にあり、アクセスのいいホテルです。シングルルームは街側ですが、川に向かったツインルームならさらに気持ちいいかも。締め切っての空調が苦手なので、窓が開くのがうれしいです。
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can see nice river view and it will be a great experince
Stayed 2 nights in Aug 2018

8/10 Good

K azue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜中でも戻りやすかったです。
ゆっくりくつろぐことが出来ました。夜中に帰ってきましたが、感じよく対応していただきました。
Stayed 1 night in Jun 2018

8/10 Good

かれん, 日本 神奈川

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

S, 北九州市小倉北区

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
………………………々…々々々々…々々…々々………々々……々々んんんんんんんゆんんわぬ！
Stayed 1 night in May 2018

8/10 Good

UEDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比較的満足
駅からは少し離れてますが、綺麗で快適です。小倉城にも近いです。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 호텔
조금은 낡은 호텔이었지만 조용하고 편안한 분위기였고, 스탭분들이 굉장히 친절했습니다. 주변에 큰 건물이 없고 강 바로 옆에 위치하여 뷰도 참 좋았습니다.

8/10 Good

KAZUTOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテル自体もいいですが場所が便利！
駅からは少し距離がありますが, 駅からホテルの近くまでアーケード街が続いているので雨が降っていてもそれほど濡れずに済みました. ホテルは少し古さも感じさせますが, 清潔で快適でした！ そして場所は小倉城や旦過市場のすぐそばと観光には非常に便利だと思います.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離JR站有些距離, 實際房間看起來比照片稍微小些 . 房間整潔乾淨,飯店看起有點歷史,但維持得很好 便宜的價格和優良的服務. 還是值得推薦.
Stayed 1 night in Mar 2018