Spa

Reviews of Active Resorts KIRISHIMA

2.5 out of 5
Active Resorts KIRISHIMA
2703-5 Taguchi, Kirishima, Kagoshima-ken

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 81 reviews" "
Rating 8 - Good. 39 out of 81 reviews" "
Rating 6 - Okay. 16 out of 81 reviews" "
Rating 4 - Poor. 6 out of 81 reviews" "
Rating 2 - Terrible. 5 out of 81 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hiromi, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Close from Kirishima jingu. Reasonable price with onsen.
Stayed 1 night in Jan 2024

10/10 Excellent

keiji

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Overall acceptable
Things on the 1st floor is fine, including the lobby and the hot spring. Everything upstairs are not well maintained. The equipment in the rooms are very outdated and the air condition/ventilation is under performed. The breakfast is ok.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good stay
From price performance point of view, it is very Ok!
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Stay Close to Outdoor Activities
I stayed in the winter so outdoor hotel facilities were closed. Onsen was open for business. The hotel is dated but clean and in a great location for enjoying the Kirishima area. Room and facilities were clean and staff was excellent. I rate a high 3. I think it would be a solid 4 if price were more reasonable. The location makes the price though.
Stayed 1 night in Jan 2018

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ben
This hotel is out of the way but has free shuttle service to and from the train station. Very nice large hotel with two towers, so a long walk to its restaurant. Great onsen (Japanese bath).
Stayed 1 night in Dec 2017

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Large rooms, fr Japan, clean and the staff was nice. Indoor and outdoor onsen. That said, if you plan to do some volcano hiking do some more research before you go. The areas were closed off to hikers when I was there. Alternate "Forest Therapy" hikes are available in the area though.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing environment around Kirishima area.
We rented a car and the location of the hotel is great, very easy to access different attractions. Both the hot spring and the dinner are great. Room is spacious except the washroom.
Stayed 1 night in Sep 2017

8/10 Good

Pui Lam

Liked: Staff & service, room comfort
Good onsen, nice nature!
We got in late so didn't have the dinner, the area is nice if you like nature, there is a pretty chapel for wedding, good for photos. Hotel is big, onsen was good and relaxing, not crowded. They put rose petals in the outdoor onsen which was very nice and relaxing. Breakfast was ok, needed to pay around GBP12 pp, given the price, wasn't great. We were in a three ppl room, have separate living area, very spacious. Do expect that the hotel and furnitures are old. Overall we liked it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good management hotel
very tidy room and great breakfast. good staffs service

2/10 Terrible

Dora

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not I expected, I paid that same money which allowed me to have 2 meals included with much better environments. Too much overcharged This was the last day i stayed at Kagoshima, let me feel disappointed. I got up as early as possible to leave the hotel, that was the only experience for all my travels.

8/10 Good

Homer, Vernon Hills

Liked: Cleanliness, room comfort
Nice and quiet
The hotel is located within the Kirishima Geo Park. The place is very quiet. There are two wings of the hotel. The carpet in the room could use a new replacement. The Wi-Fi speed in the room is close to nothing. Can't really do anything. There are not many restaurants nearby, but the one in the hotel is pretty good and the price is very reasonable. The onsen in the hotel is very good.

8/10 Good

KWOK YIU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點只能自駕!房間大!溫泉有露天和桑拿!
Stayed 1 night in Dec 2023

6/10 Okay

Kyoko

Travelled with family
温泉が良かったです
Stayed 1 night in Nov 2023

6/10 Okay

Nahoko

Travelled with family
立地はハイキング目的の方には良いと思います。 施設は全体的に古いです。部屋に埃などもありましたが、お値段が安いので仕方ないかなと思います。
Stayed 2 nights in Sep 2023

6/10 Okay

TSUTOMU

Travelled with family
部屋
畳が擦り切れていて、素足で過ごそうとは思わなかった
Stayed 1 night in Sep 2023

10/10 Excellent

HIROKO

Stayed 1 night in Jul 2023

6/10 Okay

Po Yue

Stayed 1 night in Jun 2023

10/10 Excellent

chen lueh

Stayed 1 night in May 2023

8/10 Good

えつこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂で、ベラベラお話されてらっしゃる他所の方々が居て、即刻、出ました。 ゆったりと浸りたいのに、長時間陣取っていて、驚きました。 なので、朝の朝食時間にゆっくり、入りに行きました。温泉は最高でした。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Shutaro

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
広々としていてリラックスできる
部屋が広く開放感にあふれていました。 スタッフの対応もとても良かったです。 これから寒い時期なので足湯を再開していただけると嬉しいです。 お風呂も広くくつろげました
Stayed 1 night in Oct 2021

4/10 Poor

NAOMI

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Li, HK

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
中伏!3人豪華房相片與現實完全不乎,有 欺騙成分!團多溫泉細兼設施老舊食物質素 欠奉 ,完全不是 resort feel!!
Stayed 1 night in Nov 2019

10/10 Excellent

KAORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
広い空間と素敵なムードの露天風呂! お風呂の時間が最高でした!
Stayed 3 nights in Nov 2019

8/10 Good

サイクロン, 大阪

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
寝室が分かれているのは良いが、寝室にテレビがない事、照明がのスイッチが少々不便だったことが残念
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食付きでは無かったので別途食事を追加しました。金額の割に朝のバイキングより食べる物もなくガッカリしました。 夕食は外で済ませてくれば良かったくらいでした。
Stayed 1 night in Aug 2019

8/10 Good

weijia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
royal hotel
royal hotel在日本有好多家,之前住过八岳的一家。这次入住雾岛的这家。感觉设施还是略显陈旧。好处是离高千穗牧场很近,步行10分钟就到了。酒店前台可以帮忙叫计程车到雾岛神宫JR车站,车程10分钟左右。
Stayed 1 night in Aug 2019
Response from Active resorts KIRISHIMA on 24 Aug 2019
谢谢你前几天的住宿。 每个人都很高兴作为观光的基地。谢谢你的快乐评价。我们的目标是更加热情好客。 我们将继续密切关注清洁,让每个人都能享受到一个非凡的世界。 我们期待下次在酒店见到您。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Hang Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near all major sights. Breakfast a bit expensivel, though.
Stayed 1 night in Jan 2019
Response from kirishima on 30 Jan 2019
Thank you for staying with us this time. Thank you for choosing us from a number of hotels. We value the hospitality of our hospitality and are willing to provide services that meet customers' expectations. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

8/10 Good

yukim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
お風呂
お風呂も清潔感がありましたし、係の方がマメに綺麗に整えてくださりました。ただドライヤーの数が少なく他の方を待たせてしまいました!
Stayed 1 night in Jan 2019
Response from kirisshima on 30 Jan 2019
この度はご宿泊いただきまして誠にありがとうございました。 数あるホテルの中から当ホテルをお選びいただきましてありがとうございます。 おもてなしの心を大切にしお客さまのご期待に添えるサービスを提供していく所存です。 今後も皆様に非日常な世界をご満喫頂けます様に、清潔感にも細心の注意を払いまして維持をしてまいります。 今後も多くの方に選ばれるホテルになるよう取り組んでまいります。 お客様の又のご来館を心よりお待ち申し上げます。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
施設が是対的に古く、老朽化している。デザインはいわゆる温泉旅館の造り。感動は得られなかった。
Stayed 1 night in Dec 2018
Response from kirishima on 30 Jan 2019
の度は当ホテルにご宿泊賜りまして誠に有難う御座いました。 又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。 頂戴しましたご意見をもとに、お客様がストレスなくゆったりとお過ごしいただけるよう、居心地の良い空間づくりに励んで参りたいと思います。 今後はこのようなことがなきよう、清掃後の確認を徹底してまいる所存にです。 いただいたご意見について真摯に受け止め、今後の改善の際の材料とさせていただきます。

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不錯,很舒適的住宿。鄰近高千穗牧場及週邊的景點,很方便。大浴場亦不俗。性價比頗高,有機會還會選擇再入住。
Stayed 1 night in Dec 2018
Response from kirishima on 30 Jan 2019
谢谢你这次和我们在一起。 感谢您从众多酒店中选择我们。 我们重视酒店的热情款待,并愿意提供满足客户期望的服务。 我将继续保持对清洁感的极度关注,以便每个人都能在未来充分享受这个不寻常的世界。 我们将继续致力于成为未来将被许多人选中的酒店。 我们真诚期待您的光临。

8/10 Good

Winky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, onsen n the breakfast are very good. Nice staff too.
Stayed 1 night in Oct 2018

8/10 Good

SANG DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
오래되었지만 방도 넓고 깨끗했던 시골의 호텔
조용한 시골 공원지역에 있는 호텔이었고, 시설은 낡았어도 청결하고 직원들도 친절했습니다. 방은 넓고 주위의 경관도 좋았습니다. 아침식사를 3일간 했는데 괜찮았습니다. 교통편이 어떤지 몰라도 저렴한 가격에 기리시마 지역을 관광하기에는 적당한 것 같습니다.
Stayed 3 nights in Oct 2018

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくりできましたあ。
Stayed 1 night in Aug 2018

8/10 Good

Kit Yi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

4/10 Poor

chao wa

Liked: Room comfort
洗乾衣機器太差了
Stayed 1 night in Aug 2018

4/10 Poor

chao wa

Liked: Cleanliness, room comfort
洗衣乾衣設施太差
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice chapel for wedding
Stayed 1 night in Aug 2018

8/10 Good

Kar Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境優美,合自駕遊,泊車位好多,風呂清潔,房間舒適
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
感謝感謝の霧島神宮参拝旅行
霧島神宮参拝で利用。温泉は最高。従業員の方々も気持ちの良い対応をして頂きました。ただ、当ホテルに関わらず、周辺の宿泊施設は、少し享年劣化が激しいので、建物内部には期待しない方が良いと思います。トイレは水を出すのにレバーを少し引いたままにしないと流れないとか、外国の方が同フロアとか上階だと壁等が薄いせいか話し声やドアを閉める音が聞こえてきますが、ちょうど台風前で風の音が全て消してくれました。 また、ホテルとは関係無いですが、霧島神宮前の焼肉屋さん『花粋苑』は食べ放題¥1500で、凄いボリュームと質。御家族で経営されてて、凄いほんわかで癒されました。ホントに美味しく頂き、また次回も寄りたいと思います。あまり宣伝すると繁盛し過ぎて、私達が寄れなくなる可能性もあります。それだけ魅力的です。 トータル的に、何もかも最高の霧島旅行でした。 ありがとうございます。感謝感謝。
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

レストラン
ホテル内の、レストランの営業日が週末のみのため、確認の上。利用された方がいいと思います。

10/10 Excellent

温泉サイコー, 良い

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン,アウトの時間がよく長い時間滞在でき、ゆっくり過ごせました。温泉もとても気持ちよかったです。
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Spacious room Yet no individual shower in the room Parking space will be running out if you are back after dinner time
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Kong Wing Aztec Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
酒店設施陳舊,除左温泉外,所有設施都沒有,晚上只有一所餐廳營業,但要預先预訂。房間有異味隔音差,空調有等於無,唯一可取是員工颇有礼和房間颇大。
Stayed 1 night in Nov 2017

6/10 Okay

MiMi

Liked: Cleanliness, room comfort
山頂上的酒店
我們是自駕遊。酒店的地點定山頂區,去的時候去晚上6-7:30分,天已黑,沿途靠近酒店的山路沒有街燈,沒有指示酒店的路牌,沿途甚少有車經過,令人膽憻心驚!去到酒店,要去溫泉的浴場才有供應洗澡的設施。實在不能接受。唯一好處是接近附近幾個旅遊景點。
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
素泊り
素泊りでした。 お風呂は古いですが、清潔で綺麗です。 シャンプーBARはいいですね‼︎ 子供用の桶と椅子があたのも凄く嬉しかったです。
Stayed 1 night in Sep 2017