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Reviews of Shirley Retreat Hotel

3 out of 5
Shirley Retreat Hotel
7 Maeven Ave, Kingston 10, Kingston

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 298 reviews" "
Rating 8 - Good. 111 out of 298 reviews" "
Rating 6 - Okay. 35 out of 298 reviews" "
Rating 4 - Poor. 20 out of 298 reviews" "
Rating 2 - Terrible. 17 out of 298 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ashley, Negril

Travelled with partner
Liked: Amenities
Place was quite clean and reason definitely recommend.
Stayed 1 night in May 2024

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Rooms are a bit outdated, bathtub wasnt cleaned properly when we arrived dirt was still in the tub, we had wash it out. Construction was directly happening to right of our room so loud drilling sounds kept me away. The tv was a joke ots so small and there was so many news channels and nothing else interesting to watch ,very limited they definitely need to upgrade items in the rooms, especially the loud old doors for each room entrance that creaks so much and slams so loudly. There should be a microwave in each room to allow for guests to be comfortable and not have to go downstairs to warm their food. This place has so much potential if thevtime is taken to make a few upgrades,updates.
Stayed 3 nights in May 2024

10/10 Excellent

Tina

Liked: Staff & service, amenities, property conditions & facilities
I love the warm hospitality of the staff. Great stay! This is my second time since 2022 and I will surely come back again. Thank you for hosting me SRH team!
Stayed 1 night in May 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly the property very clean the breakfast very good. I will stay there again and again.
Stayed 5 nights in Apr 2024

8/10 Good

Karene

Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice and cozy, the bed felt great. Breakfast at Maura’s was great, staff was pleasant. Only issue the TV did not work.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and Foremost I most thank the staff they are so nice,every day my room is clean,when i come back in the night room is fresh and clean,the front desk clean are so nice,OMG not to mention the cooking,the ackee,saltfish,calaloo,and fried dumplings i haven't eating in many years,so delicious Everthing is exceptional great,i will definitely recommend my friends and family to come there Thanks so much for the accommodation its well appreciated ❤️
Stayed 5 nights in Apr 2024

10/10 Excellent

Nickoya

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been there a couple times now and I will say I enjoy my stay each time.
Stayed 1 night in Apr 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are incredible even though the building is a bit old. I was unlucky and my air conditioner really didnt work. I'm okay with the heat though and took a couple of cold showers and felt as right as rain. The beds are comfortable. The place is nice, just in need of some updates.
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in the Golden Triangle for me
Stayed 1 night in Apr 2024

10/10 Excellent

Adelheid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean place with friendly staff, very convenient location.

8/10 Good

Denneisha

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 3rd time staying at this hotel and the staff are always friendly and accommodating. I always enjoy it here.
Stayed 5 nights in Apr 2024

6/10 Okay

Sheik Zafrullah, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location. It's near to restaurants and bars. The staff was friendly. It would have been nice to have at least shampoo, an ironing board and iron in the room. Construction noise next door during the day was bothersome but out of control of the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Vincent

Stayed 5 nights in Mar 2024

10/10 Excellent

Qiuyuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and price
Stayed 2 nights in Mar 2024

10/10 Excellent

Danuja, WEST BAY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The security person very helpful and nice and clean property 👌
Stayed 1 night in Mar 2024

6/10 Okay

jacinth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Claribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end I loved my stay at Shirley Retreat Hotel. The staff was amazing, the breakfast was amazing (I was looking forward to trying the Ackee and Salt fish as a Dominican who is familiar with bacalao) and it was yummy. I’m a city girl so walking 1/2 mile either way to the Bob Marley Museum (actually less) or Devon House was a literal breeze with butterflies fluttering around you (if you have the right energy) along the way.
Stayed 4 nights in Feb 2024

10/10 Excellent

Stacey Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my experience as always.
Stayed 7 nights in Feb 2024

8/10 Good

Sherylyn

Liked: Cleanliness, staff & service, property conditions & facilities
nice and quiet
Stayed 2 nights in Feb 2024

10/10 Excellent

Shakita, Pensacola

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the room was very cleaned and it smelled so good
Stayed 1 night in Feb 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for an overnight stay
Stayed 1 night in Feb 2024

10/10 Excellent

carolina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved!!!! Our stay at the Shirley. This house is to the point. It is located nearby, Bob Marley, museum, Kaya House, and Cru bar which was delicious. The staff is the sweetest ever. It is very very clean overall. The bed was super comfortable. The sheets were comfortable clean soft pillows were great. Bathroom was clean. TV had Netflix and good AC. There was no issues. It is not a fancy place but it is perfect for a few days to be in Kingston. I will totally recommended and will definitely stay there again. Patrick one of the employees was very attentive and all very friendly. Thank you very much.!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
There was construction next door.
Stayed 1 night in Feb 2024

10/10 Excellent

cristiano

Stayed 1 night in Jan 2024

6/10 Okay

Andre

Liked: Cleanliness
Nice, clean, quiet
Stayed 2 nights in Feb 2024

8/10 Good

Nathalie

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
convenient for the price, clean good for 1 night quick stop.
Stayed 1 night in Jan 2024

8/10 Good

Joni

Liked: Cleanliness, staff & service
Needs some upgrading but was clean.
Stayed 1 night in Jan 2024

8/10 Good

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is situated in a very good location for business around Kingston. However, during the time of my visit, the lot beside this property was in construction of a tall building. So, during daytime, it was loud and noisy, but, ultimately, it was a pleasantly comfortable overnight stay. Staff was nice too especially the security - very nice people.
Stayed 1 night in Jan 2024

10/10 Excellent

Rosalie

Liked: Staff & service, amenities, property conditions & facilities
This is my second time staying here. This is my place that I come and spend a night before heading to my final destination in Jamaica. The staff is great and friendly. I recommend this place.
Stayed 1 night in Jan 2024

8/10 Good

Ellen

Business traveller
Liked: Cleanliness
Located in the quiet area in Kingston. Easy access to shopping and business area. Rooms are clean.
Stayed 1 night in Jan 2024

8/10 Good

keashia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a non-fussy hotel
Good hotel option. There wasn’t much to do outside of sleeping. We had kids so they were bored. I loved that they had 24 hr security who manned the gate. Great location in the middle of the city.
Stayed 2 nights in Dec 2023

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like staying in someone's guest room. It's basic but comfortable for a night's stay. Don't miss the breakfast in the morning! Miss Mauva's cooking is top-class.
Stayed 1 night in Jan 2024

8/10 Good

Nickoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

MICHAEL D

Stayed 1 night in Dec 2023

10/10 Excellent

Mze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing. Specious room and clean
Stayed 1 night in Dec 2023

6/10 Okay

don

Liked: Cleanliness
The room did not have no one single hanger inside the Wardrobe, also not ever a kettle with a tea cup to make a tea. Very disappointing
Stayed 6 nights in Dec 2023

10/10 Excellent

Nadine

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Suzette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, convenient location, friendly staff.
Stayed 3 nights in Dec 2023

6/10 Okay

amanda

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Nickoya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

nicollette

Stayed 2 nights in Nov 2023

8/10 Good

Purna

Everything
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely am definitely staying there again
Stayed 2 nights in Oct 2023

8/10 Good

Joyce Ann Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited toiletries. No shampoo and conditioner. Only soap is available. I suggest they message the customers to bring their own toiletries as they don’t provide them. Overall, it’s safe, quiet and the staffs are nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back
Stayed 2 nights in Oct 2023

10/10 Excellent

KEVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey.
Stayed 3 nights in Oct 2023

10/10 Excellent

Rushaine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and nice place to stay
Stayed 4 nights in Oct 2023