Outdoor dining

Reviews of Penthouse, High-end Finishes Throughout, 2 Balconies, Ski-in/Ski-out, Views


Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 124 reviews" "
Rating 8 - Good. 27 out of 124 reviews" "
Rating 6 - Okay. 8 out of 124 reviews" "
Rating 4 - Poor. 1 out of 124 reviews" "
Rating 2 - Terrible. 0 out of 124 reviews" "

9.2/10

Cleanliness

Reviews

10/10 Excellent

Jennie H., Indiana

Liked: Cleanliness
Beautiful
I have the best time reconnecting with family. The condo was absolutely spectacular.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ben S.

Liked: Cleanliness
Perfect for keystone skiing
We’ve stayed in this building before, and it’s one of the few IDEAL spots for keystone skiing. Most condos in River Run are good. This one is GREAT. It’s big, is nice. Is true ski in and out. Parking is good.
Stayed 4 nights in Feb 2024

10/10 Excellent

Clay S.

Liked: Cleanliness
Family Christmas
We had a great time! Loved the location so close to the slopes!
Stayed 5 nights in Dec 2023

10/10 Excellent

Morgan P.

Liked: Cleanliness
First Family Ski Trip
We stayed as a family of 13 for our first ever ski trip. We had grandparents and grandchildren ranging from age 1 to 67. We chose the Timbers initially because of the size of the unit being able to accommodate us. However, once we arrived we realized it was a perfect location. We were able to ski in and ski out easily and walk even with small children to all of the restaurants and shops. The kitchen was well equipped for our needs and we had plenty of toilet paper and laundry detergent. The only negative to our stay was the upstairs bedroom can get a little warm, even in December. Overall I highly recommend for a family traveling to Keystone. We hope to return!
Stayed 5 nights in Dec 2023

6/10 Okay

Eduard I.

Liked: Cleanliness
Good home , bad customer service
The staff was very rude and careless with any requests that we asked , We stayed at timbers for the last 7 years never had any issues with satff until this time. It was very unpleasant communicating with the staff ,i tried to requset couple of things , they were very carelss didnt care ...we wont be returning or booking through summit rentals . Especially that we pay and get top notch houses. They definitely lost us as a customer. Horrible customer service.
Stayed 2 nights in Aug 2023
Response from VrboOwner on 6 Nov 2023
We are sorry to hear that you had a negative interaction with our staff on your last stay. We have checked all communication platforms and see the only requests were for a late check out and it was declined due to an additional fee.

6/10 Okay

Charles R.

Disliked: Cleanliness
Ok place, could be real nice!
Dishwasher was broke, cable in living room not working. I contacted property management and didn’t get any help till 48 hrs later, only after repeatedly calling. Dust bunnies all over the walls , some food caped on a few dishes in cabinets, just seemed to be not very well taken care of. Overall, a good location and a nice place to stay, just a bunch of small things that added up to be disappointing.
Stayed 4 nights in Apr 2023

6/10 Okay

Allie D.

Liked: Cleanliness
Kirk
The place was big enough that we did not feel on top of each other. Plenty of "supplies" for cooking, sleeping, towels etc. We did have an actual roof leak right on top of one bed and a large water bubble in the ceiling in another room. I left a rather large "honey do" list that should be done before the next renter.
Stayed 4 nights in Mar 2023

10/10 Excellent

Ashley D.

Liked: Cleanliness
Great location and size for a family!
The condo was perfect for our large family! There was plenty of bedrooms and bathrooms. The location was great for ski in and ski out. We have several children of differing abilities, so it made it easy for us to bring some of them in when they got tired. The hot tub and pool we’re great amenities. The managers were easy to get in contact with. We had no complaints!
Stayed 5 nights in Feb 2023

10/10 Excellent

Bill W.

Liked: Cleanliness
Winter escape
A great place to stay to enjoy winter in the mountains. Large comfortable rooms and space to gather together or find some alone time.
Stayed 4 nights in Nov 2022

10/10 Excellent

Pamela P.

Liked: Cleanliness
Labor Day get away.
Very nice property for large group.
Stayed 3 nights in Sep 2022

10/10 Excellent

Andy P.

Liked: Cleanliness
Great summer mountain get away
Loved the view off the balcony, the finishing, and layout for our family vacation. Everyone had their own bathroom, and the location by river run village made this a perfect place for us.
Stayed 7 nights in Jul 2022

10/10 Excellent

Lasandra B.

Liked: Cleanliness
Absolutely wonderful!!
The penthouse was more than expected. The place was very clean, had all we needed and plenty space. We had a wonderful time. We will definitely book again!
Stayed 2 nights in Aug 2022

10/10 Excellent

Cindy R.

Liked: Cleanliness
Get location! It is a short walk to the River Run Village!
Very open and we enjoyed the large dining table! The outside decks were also very nice as well as all the bedrooms!
Stayed 3 nights in Aug 2022

10/10 Excellent

Theresa O.

Liked: Cleanliness
Great Place!
Loved everything about the condo other than the parking. With such a big condo holding 12 or more people, one parking spot was not enough although we handled it. That is the only issue we had. The rest of the condo was excellent. Wouldn't change anything. We had a wonderful time.
Stayed 5 nights in Jul 2022

10/10 Excellent

Eddie C., Denver

Liked: Cleanliness
Surprisingly spectacular
It was hard booking this property given the price, however, upon our arrival we were extremely impressed! The ski-in ski-out was absolutely amazing, especially during night skiing. The kitchen was great (used the slow cooker for tacos), the balcony was refreshing, and the building was friendly. Highly reccomend!
Stayed 2 nights in Feb 2022

10/10 Excellent

Shellie G.

Liked: Cleanliness
Highly recommend
This property is clean, spacious and steps away from the lift. Keurig, waffle makers, and good cutlery are just a few of the nice conveniences in the fully equipped kitchen. You never have to leave this property. There are restaurants, coffee shops, apparel stores, etc. in River Run village which is within (very close) walking distance.
Stayed 5 nights in Jan 2022
Response from VrboOwner on 27 Feb 2022
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Good

Nancy B., Deer Park, Illinois USA

Great location but needs updates
This condo was so close to the slopes at Keystone! It was definitely ski in/ski out. It was a short walk or drive to the River Run Village shopping area. It was great to have access to a pool and hot tub and ski lockers. The condo definitely needed some updating though. A fresh coat of paint and new rugs would improve the somewhat tired appearance. There were broken pantry doors and a steam shower that didn't work. The cleaning was just ok, There were hairs in some showers. Also, it was pretty inconvenient to have only one parking spot for our party of 12. Luckily, we were able to park two cars at the Summit County Reservations lot, but it took some time driving back and forth between lots to drop off extra vehicles.
Stayed 4 nights in Dec 2021

10/10 Excellent

Tim T.

Liked: Cleanliness
Nice home.
Had a great time. Easy to the slopes and the village
Stayed 4 nights in Nov 2021

10/10 Excellent

Rynell P.

Liked: Cleanliness
Keystone penthouse
Beautiful penthouse worth every penny
Stayed 3 nights in Nov 2020

10/10 Excellent

Megan M.

Liked: Cleanliness
Great spot for bridal party
I recently stayed in the Timbers with my bridesmaids the weekend of our wedding. It was a great spot to get ready in and plenty of natural light for photos. We loved the convenience to the River run gondola. Only complaint is there needs to be more parking spots for a house that sleeps 14. One spot is not enough.
Stayed 3 nights in Aug 2021

6/10 Okay

Jaye W., south carolina

Not the Penthouse I was expecting
Pretty disppointed in the broken shower we were told about an hour before arrival and then mildew in ALL of the showers. Broken or missing kitchen items, overall this was not the Penthouse quality accomodations we were expecting.
Stayed 4 nights in Apr 2021

8/10 Good

Julie F.

Liked: Cleanliness
Not as nice as represented
This property had a great location, great linens, a great private deck/patio (heated!), great fireplaces, good amenities (hot tub, grill, pool - though none private), and a good layout. However, there were 2 issues that we felt were significant. First - why would a 5 bedroom unit that sleeps 14 offer only 1 parking place? That was extremely inconvenient. Secondly - the unit was not kept up as well as the high nightly price tag would indicate. The furniture, while originally of good quality and design, was scratched and worn in many places, the walls were dirty, the rugs were dirty and one had a good-sized hole in it. The beds are really hard - I recommend bringing an egg crate topper. The kitchen is well stocked but could use more drinking glasses. All in all, we would think twice before staying here again - mainly because of the parking, but secondarily because of the price compared to the quality.
Stayed 6 nights in Mar 2021

10/10 Excellent

Todd G., Cary, NC

Liked: Cleanliness
Fantastic
Phenomenal property. Awesome ski in/out. Excellent amenties. Covid-19 limited our party size but we were able to find another smaller place in the building. The only complaint is the parking. One spot for a condo that sleeps 14 (without using a sleeper sofa mind you) should have at least 2 spots. Excellent communication with SCMR. Very clear directions about what to do. Have a large group? Look no further.
Stayed 3 nights in Jan 2021

10/10 Excellent

Elizabeth Ace D., Galveston, Texas

Liked: Cleanliness
Epic Family Skiing Vacation!!
Amazing property with all the bells and whistles exceeded our expectations. Plenty of room for our entire family, great location and easy access to the ski lift. Unfortunately, we were unable to enjoy the properties amenities due to Covid, but that really didn't affect our vacation at all. The condo has fantastic jacuzzi tubs that were great to soak in after a long day of skiing!
Stayed 6 nights in Jan 2021

6/10 Okay

Quion L.

need to improve
Parking was horrible for multiple cars, toilet and a sink was clogged. Broken door handles in multiple rooms. Hard to get in contact with Office.

10/10 Excellent

Marcia H.

Liked: Cleanliness
Great weekend at this Keystone property.
This property was well suited for our family of 8 adults. Very spacious, well equipped kitchen made for some nice family meals enjoyed around the large dining table. Views of the mountains, nice hiking trails and ending our stay with a gorgeous snowfall made the weekend perfect.
Stayed 3 nights in Oct 2020

10/10 Excellent

Vicki M.

Liked: Cleanliness
Summer stay
The place is beautiful. Great set up for families and plenty of bathrooms! We were able to go on hikes during the day and just relax in the evening. Would highly recommend.
Stayed 7 nights in Jul 2020

8/10 Good

JOSEPH A.

Liked: Cleanliness
Great stay
Everything was as described and great. The only complaint I would have is that we were only allotted one parking space and the only other overnight parking spaces are miles away.
Stayed 2 nights in Feb 2020

10/10 Excellent

Janice D.

Liked: Cleanliness
Awesome condo!
We love this condo! Well equipped and perfect for our large group. Keys weren’t ready for 4:00 check-in- our only complaint. Unit could use pot holders and vegetable peeler.
Stayed 4 nights in Feb 2020

10/10 Excellent

Michelle M.

Liked: Cleanliness
Wonderful
We needed hot pads for removing hot items, and more placemats and drink coasters

8/10 Good

Lloyd B.

Liked: Cleanliness
Great location
Overall it was a good experience.
Stayed 3 nights in Sep 2019

10/10 Excellent

Daniel J.

Liked: Cleanliness
Keystone Conference
Great property and area, only complaint would be the limited overnight parking available.

8/10 Good

glenn f.

Liked: Cleanliness
Falkenburg Annual Get Together
Very happy with our visit Only negatives were the broken ice maker which should have been fixed before our arrival, the half day water shutdown for the entire timbers unit, and place mats for 4 were provided and we had 12 guests.

8/10 Good

Cindy F.

Liked: Cleanliness
Lack of Parking
The property was terrific. However, we probably wouldn't recommend it due to the limited and inconvenient overnight parking. You can't rent out a property that size with only 1 parking permit. We compared this property to renting a stand alone home and decided on this one due to the proximity to River Run. It wasn't until it was booked that we were informed of the parking limitations. We probably would have rented the house.
Stayed 3 nights in Jul 2019

10/10 Excellent

Christopher M.

Liked: Cleanliness
Secluded and spacious
Our party of 14 fit perfectly for a private celebration. The staff was more than accommodating. The Timbers are aptly named — nothing but tall evergreens from every window and no one in sight. Highly recommend.