Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom witham essex

Excellent hotel. Very attentive staff

Posted 13-Apr-2015
Good stay close to tourist attractions. Restaurant top quality. We were well looked after by all very polite staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom leeds

Friendly and efficient

Posted 03-Apr-2015
Great service, friendly staff. Room was clean and comfortable. Just what we needed before a early morning channel crossing.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hertfordshire

Good Location Near Dover

Posted 19-Mar-2015
Pros: Easy Location
Cons: Rooms really need a makeover! Very dismal and gloomy - need cheering up. Also bar area needs to be a lot more welcoming - again cheering up.
Stayed overnight - have stayed numerous times before. Staff very pleasant on reception and helpful. Disappointed with meal from bar in evening - had to send back. My daughter was happy with her meal. Windows very dirty and grubby need a good clean!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Eckernförde

schön aber mit Macken

Posted 07-Mar-2015
Pros: Die freundliche Bedienung im Restaurant.
Cons: Die Zimmereinrichtung ist etwas versteckt(Fön oder ä.); kein Interesse ob alles zufriedenstellend war.
Location: Das Hotel braucht eine bessere Karte, da das Website falsche bzw. vereinfachte Anfahrtsandeutungen macht
Der Empfang ist nett aber von Frauen mit schweren Akzenten besetzt. Das Gefühl. in England zu Gast zu sein, ist dadurch beschwert. Das Restaurant ist nett, aber leicht überteuert. Die Bedienung freundlich und kompetent. Das W-Lan Netz ist umständlich bei der Anmeldung.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cardiff

Nice hotel as stop over before ferry crossing

Posted 21-Feb-2015
This is a good friendly hotel, ideal for stop over before ferry crossing. Room we had was nicely presented, and fine for 2 adults and 2 children. We only found the kettle as we were leaving, as it was in a drawer under the TV. Overall I would recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hertfordshire

Efficient and Convenient

Posted 10-Feb-2015
I used this place as a two night stopover to explore the area. Dover Castle in particular. Like all of these kinds of chain hotels what it lacks in character and location it makes up for in bullet proof efficiency and reliability. Would I stay there again? Yes.
2 out of 5
by A verified travellerfrom Birmingham

Friendly staff, hot rooms.

Posted 01-Feb-2015
The public areas, such as the bar and dining areas were very hot, making it uncomfortable to spend any time talking with friends. The rooms were clean but again very hot and as i was on the ground floor did not feel safe to leave my window open all night. I did have a free standing fan but was far too loud. I was left with the choice of too warm or too loud, result being not much sleep
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to Dover excellent value for money

Posted 19-Jan-2015
Pros: Convenience, value for money, warm welcome from staff
Delightful receptionist who made us very welcome, thankyou. Just needed a bed to break our journey from home to Italy, we woul book again
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 19-Jan-2015 on Hotels.com
3 out of 5
Recommended
for Couples
by Antonyfrom Portsmouth

Little disappointed

Posted 17-Jan-2015 on Hotels.com
Little disappointed at the room no double glazing little old and shabby but bar food was fantastic and parking was good.