Ratings based on 365 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from manchester

Ideal to stop off at before catching the ferry

Posted 27-May-2015
Pros: Convenience of being within a few minutes of the port and that it is up to a reasonable standard .
Cons: Service in the bar / dining area . We were waiting an inordinately long time for our food because a coach party in the restaurant took precedence .
Location: Very near port , nothing near by to do , but then Dover is not a cultural or entertainment hub .
Check in was smooth, the front desk staff incredibly helpful and polite .
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Convienient for Dover Ferry Terminal

Posted 18-May-2015
Pros: Modern, pleasant
Location: Convienient for Dover Ferry Terminal. Places to eat (Pubs, McDonalds,) as well as food in Hotel.
Nice Hotel, Comfortable spacious room and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Brief stopover

Posted 05-May-2015
Helpful staff Bar soft drinks pricey at £2.20 for small coke! Major marquee event meant parking was fraught on arrival fairly late in the evening and the noise didn't stop till midnight? Marquee appears permanent feature so demand quiet room when booking at the weekend Otherwise friendly helpful and efficient
3 out of 5
Recommended
for Everyone
by A verified traveller from LN

Nice hotel

Posted 05-May-2015
My overall experience was good. Although it was a nice place to stay I would say it was more a *** than a **** experience. There was a limited amount of space in the bedroom space, the bathroom was small and furniture very basic. Also for a **** hotel I would expect to have a mini fridge in the room. There grounds were very nice and we'll looked after.
5 out of 5
Recommended
for Everyone
by A verified traveller from Herts

Very convenient for port of Dover

Posted 02-May-2015
Pros: Good layout, plenty of parking and quiet despite being just off the A2
Cons: Nothing
Very good restaurant and helpful staff. Used the hotel for an overnight stay pie or to ferry crossing.
5 out of 5
Recommended
for Everyone
by A verified traveller from witham essex

Excellent hotel. Very attentive staff

Posted 13-Apr-2015
Good stay close to tourist attractions. Restaurant top quality. We were well looked after by all very polite staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from leeds

Friendly and efficient

Posted 03-Apr-2015
Great service, friendly staff. Room was clean and comfortable. Just what we needed before a early morning channel crossing.
3 out of 5
Recommended
for Everyone
by A verified traveller from Hertfordshire

Good Location Near Dover

Posted 19-Mar-2015
Pros: Easy Location
Cons: Rooms really need a makeover! Very dismal and gloomy - need cheering up. Also bar area needs to be a lot more welcoming - again cheering up.
Stayed overnight - have stayed numerous times before. Staff very pleasant on reception and helpful. Disappointed with meal from bar in evening - had to send back. My daughter was happy with her meal. Windows very dirty and grubby need a good clean!
3 out of 5
Recommended
for Business Travellers
by Noel from London

A few issues

Posted 19-Mar-2015 on Hotels
Bed was very soft and the light in entrance of my room did not work. The air condition would not turn from cool to hot, it kept saying unable to change.
4 out of 5
Recommended
for Everyone
by A verified traveller from Eckernförde

schön aber mit Macken

Posted 07-Mar-2015
Pros: Die freundliche Bedienung im Restaurant.
Cons: Die Zimmereinrichtung ist etwas versteckt(Fön oder ä.); kein Interesse ob alles zufriedenstellend war.
Location: Das Hotel braucht eine bessere Karte, da das Website falsche bzw. vereinfachte Anfahrtsandeutungen macht
Der Empfang ist nett aber von Frauen mit schweren Akzenten besetzt. Das Gefühl. in England zu Gast zu sein, ist dadurch beschwert. Das Restaurant ist nett, aber leicht überteuert. Die Bedienung freundlich und kompetent. Das W-Lan Netz ist umständlich bei der Anmeldung.