Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Over priced & run down..

Posted 22-Sep-2014
Over priced & run down, under staffed & lots of road noise at night, defiantly not as expected.
4 out of 5
Recommended
for Everyone
by A verified traveller from b

Great place as in location -

Posted 22-Sep-2014
Sound from adjacent rooms.at night and early morning Comfortable clearn- what we needed
3 out of 5
by A verified traveller from worcestershire

Shabby

Posted 16-Sep-2014
No air con stained carpets needs total refit ok for one night at the cheap rate offer but do not pay full rate over heated felt very uncomfortable on the night we stayed might be ok in mid winter but not on a warm day in early autumn
5 out of 5
Recommended
for Couples
by A verified traveller from West Lothian

Friendly and competent staff.

Posted 15-Sep-2014
Pros: Well managed and keen to please.
Cons: The clarity of road access.
Location: The location is not Dover but some 3 miles from Dover!
Entrance from main road needs better sign indicators My wife and I had a very good experience. We found the staff very friendly and helpful. During our 4day stay our room was well serviced. The breakfasts were excellent. Checkout was fast and efficient.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Wales

Overnight stay

Posted 14-Sep-2014
Pros: Pleasant staff. Nearness to the Ferryport,. Good food.
Location: It is in a pleasant location. We did not explore locally as we were there simply to catch the ferry across the Channel
The perfect place to relax the night before the Channel crossing to Calais. Staff were helpful, attentive and the hotel is only 15 minutes from the Ferryport. Ideal.
2 out of 5
by A verified traveller from Yorks

Would be fine if you could get in!!

Posted 26-Aug-2014
Pros: Never got the chance to sample
Cons: Booking arrangements and contact with guests who have paid in advance.
Location: Nicely out of the town/ port.
On arrival 7 weeks after booking and pre paying for our room we were told that the room were not available. No warning or contact given. The receptionist passed us onto another Dover hotel back in the port. There was a wedding celebration in the Ramada - I hope they were not bumped off to another location! Unable to rate the rooms or facilities.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey, USA

Out of Town

Posted 19-Aug-2014
Pros: Friendly, helpful front desk staff
Cons: Out-dated rooms. The "pub" had no service--had to "look" for it...
Location: Nice pub within walking distance, also McDonalds and, what we call in the states "Tiger Mart" at the Esso station. Otherwise, there is Nothing nearby
Nice, if a little out-dated hotel. Staff was always trying to be helpful, but really didn't know anything about the buses. I read a comment before booking, and it is true...this hotel is way out of town. You can walk to the bus, but it is a bit of a walk; if you want a cab (taxi) you can have them call for one, they won't be there on there own. No matter how much of a pain I made myself, they were always very helpful/pleasant...I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient for Dover , yet quiet situation

Posted 08-Aug-2014
We much appreciated the use of the wheelchair provided by the hotel , as we had a 94-year-old relative with us in the car , which had no space for a wheelchair . We attended a wedding in Dover and the local taxi firm was able to take the wheelchair on board , making the journey easier for the relative .
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely facilities,

Posted 20-Jul-2014
Excellent staff very friendly & helpful. Public areas of a very high standard. Bedrooms are a little tired but nothing some tlc cannot fix
5 out of 5
Recommended
for Everyone
by A verified traveller from Wales

nice location on edge of town cosy.

Posted 08-Jul-2014
Pros: nice location and food v.good.
Cons: thought breakfast could have been in price and not extra
Location: very handy for all tourist locations and for ferries..
staff were very nice from desk to breakfast crew and the cleaners..