Dover District Holidays

Hotel is quiet in lovely surroundings. Easy parking. Very helpful staff Looking forward to going back

As a place to stay before a flight, it's fine, though it is quite a walk from Horley if you want to go out there for dinner. The bus stop for the bus to the airport is a couple of minutes away. Incredibly friendly receptionist.

Great service from the time we arrived until we left. Quiet with a good comfortable bed. Great facilities to be able to prepare an occasional meal but also close enough to walk to the pub for a meal. The location was great to use as a base for day trips to Windsor and Bath for us. We would thoroughly recommend this property, especially for multiple nights.

We recently stayed at the Hogs Back hotel and spa for two nights. And were extremely impressed with the customer service. It is very rare to find a hotel where across the board the staff are helpful and polite and greet to you with a smile when we visited the health club we were offered a tour of the facilities and the procedure for borrowing towels, robes and padlocks was clearly explained to us by a girl called Katie without us even having to ask. she was excellent! Equally, we had a problem with our television in the room and this was quickly rectified by Leo on reception who could not have been more accommodating. The restaurant staff were also friendly and helpful. One member of staff who stood out here was a girl called Izzy who again was exceptional. Well done, hogs back, you either have very good customer service training or are very particular in your recruitment process.