Individually decorated, blackout curtains, soundproofing, free WiFi

Reviews of Minn Kanazawa

3 out of 5
Minn Kanazawa
2-28, Kamitsutsumicho, Kanazawa, Ishikawa

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 179 reviews" "
Rating 8 - Good. 46 out of 179 reviews" "
Rating 6 - Okay. 19 out of 179 reviews" "
Rating 4 - Poor. 6 out of 179 reviews" "
Rating 2 - Terrible. 2 out of 179 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ness

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel of our trip to Japan, wished we stayed longer! Loved the space, the kitchenette, the tatami room, and the spa bath! Kids loved having their separate space in the tatami room and slept well on the futons. Bus stop right outside and property is also an easy walk to a lot of key places.
Response from Minn Kanazawa on 28 May 2024
Thank you very much for staying at Minn Kanazawa.We are glad to hear that you had a pleasant stay.Our hotel is especially careful in the choice of facilities, with fully equipped kitchens, washing machines and separate baths.We are particularly particular about the choice of facilities.The tatami rooms have been prepared for you to feel the Japanese atmosphere.We are happy to hear that your children like them.As you mentioned, the hotel is within walking distance of the main tourist attractions and there is a bus stop nearby, making it very convenient for getting around Kanazawa.We hope that our hotel was one of your great memories of Kanazawa.Thank you for taking the time to give us your feedback.We hope you will visit Kanazawa again.

6/10 Okay

Mihaela

Liked: Cleanliness, property conditions & facilities
Despite the overall pleasant atmosphere and the availability of a water fountain in the lobby, the room lacks a window view, robes, coffee or tea amenities, daily cleaning or towel replacement, resulting in accumulated garbage. Additionally, there's a potentially hazardous corner on the bed, and limited channel options, with only Japanese channels available.
Stayed 2 nights in May 2024
Response from Minn Kanazawa on 17 May 2024
Thank you very much for your stay and kindly writing us a review.However, we are sorry that our facilities and amenities did not meet your expectations.We have kept amenities and cleaning to a minimum in order to protect the environment. We appreciate your understanding and cooperation. Also, please note that towels and garbage bags will be replaced at the front desk.Please note that the TV channels are Japanese channels only. We apologize for any inconvenience caused.Thank you again for your feedback. We hope to welcome you back for a more positive experience.

10/10 Excellent

Juan Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed at
Stayed 2 nights in May 2024
Response from MinnKanazawa on 17 May 2024
Thank you very much for your stay and kindly writing us a review.We are delighted to know that you had a wonderful stay at our hotel !We will continue to strive to deliver the best experience to our valued guests.Thank you again for your valuable feedback. It would be our pleasure to have you as our guest again on your next visit.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice sized rooms. Environmentally conscious.
Stayed 3 nights in Apr 2024
Response from Minn Kanazawa front staff on 10 Apr 2024
Thank you very much for staying at Minn Kanazawa. The hotel is located directly across the street from the bus stop and has good accessibility. There is also a convenience store nearby, so you will have no trouble staying at our hotel.We hope you will visit Kanazawa again.

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Everything was perfect.
Stayed 2 nights in Apr 2024
Response from Minn Kanazawa front staff on 10 Apr 2024
Thank you very much for staying at Minn Kanazawa.We are very happy to hear that you were satisfied with your stay. We hope you enjoyed the cherry blossoms. The cherry blossoms are in full bloom at Kenrokuen Garden.We hope you will visit Kanazawa again.

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 2 nights in Apr 2024
Response from Minn金沢 フロントスタッフ on 5 Apr 2024
Thank you very much for staying at Minn Kanazawa.We are very happy to hear that you were satisfied with your stay. Kanazawa is a place you can enjoy no matter how many times you come.We hope you will visit us again. Thank you for taking time out of your busy schedule to give us your feedback.

10/10 Excellent

LeRoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, lose to everything
Stayed 2 nights in Apr 2024
Response from Minn Kanazawa on 4 Apr 2024
Thank you very much for staying at Minn Kanazawa.Our location is one of the most attractive advantages of our hotel, as it is close to major tourist attractions and can be visited on foot. We hope that you have made many wonderful memories by taking advantage of our hotel's great location.Also, the bus stop is very close to the hotel, making it very convenient to get around.Thank you for taking the time to give us your feedback. We hope you will visit Kanazawa again. Our staff looks forward to seeing you again.

10/10 Excellent

Luan Ing Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Big family room and comfortable. Location very close to station.
Stayed 1 night in Mar 2024
Response from Minn Kanazawa on 1 Apr 2024
Thank you very much for staying at Minn Kanazawa. We are glad to hear that you had a comfortable stay with us. As you mentioned, the hotel is close to the station and you can move around on foot.Also, the hotel is close to major sightseeing spots, which you can enjoy while taking a walk.Again, thank you very much for taking time out of your busy schedule to give us your feedback. We are looking forward to making an appointment with you again when you are in the neighborhood.

8/10 Good

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room size was good, but could be better with windows. Also each bed had only a single pillow. Typically two pillows per bed. Bathroom jacuzzi tub was a welcome feature.
Stayed 2 nights in Mar 2024
Response from Minn Kanazawa on 1 Apr 2024
Thank you very much for staying at Minn Kanazawa.We are very happy to hear your compliments, as we pay particular attention to the choice of facilities in our rooms to ensure that you have a comfortable stay and a wonderful time in your room.However, we apologize for the inconvenience caused by the windows and pillows.For safety and security reasons, we have made it impossible to open all the windows in the rooms.We will take your comments about the pillows very seriously and make every effort to improve our service and space.Again, thank you very much for taking time out of your busy schedule to give us your feedback. We look forward to welcoming you again.

10/10 Excellent

Zegha Brasesa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Relatively Spacious compared to other Japanese hotel. Hi-tech exprerience of staying. Need to have more amenities such as tooth brush, tooth paste, razor etc. (even if it is not free, better to have it as the option)
Stayed 2 nights in Feb 2024
Response from Minn Kanazawa on 26 Feb 2024
Thank you very much for choosing Min Kanazawa. We are very pleased to hear that you were satisfied with your room.As for the amenities, we are conscious of sustainable tourism and have kept the number of amenities to a minimum.We do sell eco-friendly amenities such as bamboo toothbrushes at the front desk for your use.Thank you very much for taking the time to give us your feedback.We hope you will visit us again when you come to Kanazawa!We look forward to serving you again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern facility
Stayed 2 nights in Nov 2023
Response from Minn Kanazawa on 30 Nov 2023
Thank you very much for your stay and kindly writing us a review.We are delighted to know that you had a wonderful stay at our hotel.We spent a great deal of time in choosing the room equipment to ensure the guest experience so we are really grateful for your kind recognition.Thank you again for your valuable feedback. It would be our pleasure to have you as our guest again on your next visit.

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I stayed at during my time in Japan. Rooms were actually spacious and well designed with great amenities. Front desk was incredibly friendly. Only downside is that luggage storage was in an open room not in view of the front desk.
Stayed 1 night in Nov 2023
Response from Minn金沢 スタッフ on 18 Nov 2023
Thank you very much for staying at Minn Kanazawa.We are very happy to hear that you were satisfied with your stay. However, we sincerely apologize for any concerns you may have had about the luggage space. We will take your comments into consideration and consider how we can improve the space in the future.We hope you will visit Kanazawa again.Thank you for taking time out of your busy schedule to comment.

10/10 Excellent

Sau Ngan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tastefully designed hotel that presses all the right buttons. Love its location and convenience to most toyrist destinations. Value for money. Highly recommended
Stayed 2 nights in Oct 2023
Response from MinnKanazawa Onsitecrew on 24 Oct 2023
Thank you very much for staying at MinnKanazawa! We are glad that you were satisfied with the atmosphere of the room (the mood changes depending on the light) and the location of the hotel. We would also like to express our sincere gratitude for the very high evaluation we received overall. Kanazawa is a town where you can discover things no matter how many times you visit. Please come again! We would be happy if you would choose Minn Kanazawa again. Thank you very much for your comment. Our entire crew looks forward to welcoming you back again.

6/10 Okay

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Greedy staff
The room was big, bed was super comfortable and big, great wifi, shower was huge. Located near the market and the castle. BUT we had an unfortunate case with the front desk. prior to our arrival we received an email stating that we can check-in at 2 pm if the room is ready, even though the official check in time is 3pm. When we arrived after 2pm, we did the auto check in process that includes a video call to a remote front desk , and they refused to check us in. Then a woman came from the backdoor to the lobby to help us, and said that the room is ready, but if we want to check in at 2 we need to pay extra 4,000yen. We told her that we received an email stating that a free check in at 2pm is possible, and she insisted we had to pay. After long arguing with her we showed her the email and then she suddenly remembered that we can check in for free at this point, and told some excuses about a system changing. We felt like she was lying, trying to scam us and steal our money. From this point on, we did not feel safe at the hotel and whenever left the room we locked all our stuff in the suitcase. That feeling clouded the atmosphere and our stay at the hotel.
Stayed 2 nights in Sep 2023
Response from MinnKanazawa Onsitecrew on 20 Oct 2023
Thank you for staying at MinnKanazawa! However, regarding check-in, there was a lack of communication between online staff and local staff, which caused a great deal of inconvenience and discomfort. We are very sorry. We apologize for this. We would like to take into account the opinions we received this time, reflect on them thoroughly, and make improvements. We hope that all of our staff will continue to work hard and grow into an even better facility. Kanazawa is a town where you can discover new things no matter how many times you visit. Please come again if you don't mind this! And if you choose Minn Kanazawa again, it would be my ultimate pleasure as a hotel crew member. We would like to show you how we have grown. Thank you very much for your comment.

10/10 Excellent

Keiko, Newcastle

Stayed 3 nights in Oct 2023
Response from MinnKanazawa onsitecrew on 7 Nov 2023
この度はMinn金沢ご宿泊いただきまして、誠にありがとうございます。高評価いただきまして、感謝致します。Minn金沢は「あなたのもう一つのお部屋」をコンセプトにしております。どうぞ、また「あなたの部屋」に帰って来てください!そしてどうぞ、ゆっくりとお部屋でお寛ぎ下さい。お客様のまたのお越しを、スタッフ一同心よりお待ちしております。ご投稿誠にありがとうございました。

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and big unit. I wish they provided toothbrush
Stayed 2 nights in Sep 2023
Response from Minn Kanazawa on 8 Oct 2023
Thank you very much for staying at Minn Kanazawa.Thank you for your compliments about our room. Our hotel aims to provide spacious and clean rooms so that our guests can feel at home.Thank you for your valuable feedback regarding our amenities. From the perspective of sustainable tourism, our hotel provides minimal amenities.If you would like an eco-friendly bamboo toothbrush available for a fee, please feel free to contact us.Please come and visit Kanazawa again!

8/10 Good

Rose, Cedar Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Larger than expected room. Nice shower. JR pass holders can use bus to Minami bus stop. Just get more info at info office at Kanazawa station. At press time it was bay 4/5 for these particular buses. AC was strong. Only unique thing is check in is a code, front door is also a code from midnight till 5/6am
Response from Minn Kanazawa on 8 Oct 2023
Thank you very much for staying at Minn Kanazawa.Our hotel has introduced smart check-in, so you can enjoy your stay comfortably using your smartphone.Thank you for your compliment regarding the room. Our hotel offers spacious and clean rooms that will make you feel at home.Once again, thank you for staying at Minn Kanazawa and for posting your review.Please come visit us again in Kanazawa!

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No staff, no cleaning of room, no amenities, 2 towels for entire stay for two people. For a high end hotel they dropped the ball.
Stayed 2 nights in Sep 2023
Response from Minn Kanazawa on 1 Oct 2023
Thank you for choosing Minn Kanazawa.Thank you for pointing out various issues. Our hotel aims at sustainable tourism, and we provide the least amount of amenities.In addition to our onsite staff, we also offer a 24-hour online concierge service to ensure that our guests can stay in a spacious and comfortable room at a reasonable price. We look forward to serving you.Thank you very much for staying at Minn Kanazawa.We look forward to serving you again when you visit Kanazawa.

8/10 Good

HWEE PIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean, appreciate the free beer between 4-6pm, only thing is quite far from station. If going to walk, I suggest put it to the omicho market first as the hotel is just a short distance from market opposite the market.
Stayed 1 night in Sep 2023
Response from MinnKanazawa Onsitecrew on 27 Sept 2023
Thank you for staying at MinnKanazawa. We are very happy that you were satisfied with the size and cleanliness of your room. As you said, it's a long walk from the station. However, from Kanazawa Station, there are 3 bus stops right in front of our hotel. Additionally, all of the city's major tourist attractions are within walking distance from the hotel. I hope you didn't have any trouble sightseeing. Kanazawa is a city with deep history. Please come to Kanazawa again! We would be happy if you would choose MinnKanazawa again. Thank you for your comment. All of our staff are looking forward to your visit.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect. The staff was friendly and helpful. Location was great and walkable to the castle and park and shrine. Highly recommend!
Stayed 1 night in Aug 2023
Response from MinnKanazawa Onsitecrew on 1 Sept 2023
Thank you for staying at MinnKanazawa! We are glad to hear that you were satisfied with the room facilities, atmosphere, and location. Our hotel is certainly in the best location as a base for sightseeing in Kanazawa. It's so close to all the tourist attractions that even our local staff were surprised, and it's within walking distance. We hope you enjoyed sightseeing in Kanazawa to the fullest. Thank you for all the compliments! We would like to use your feedback to improve our facilities in the future. Kanazawa is a town where you can discover things no matter how many times you visit. Please come again! We would be happy if you would choose Minn Kanazawa again. Thank you very much for your comment. Our entire crew looks forward to welcoming you back again.

10/10 Excellent

Zain

Stayed 1 night in May 2023
Response from MinnKanazawa Onsitecrew on 12 Jul 2023
Thank you for staying at MinnKanazawa! It is great that you liked our hotel. If you have a chance to come to Kanazawa again, please use MinnKanazawa again.

10/10 Excellent

Kenneth Mori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean efficient service
Stayed 2 nights in May 2022
Response from eph KANAZAWA Michellod on 9 May 2022
この度は当ホテルにご宿泊いただき誠にありがとうございます。ご滞在後のご感想をお寄せいただきましたことも重ねてお礼申し上げます。 今回のご宿泊でより快適にお過ごし頂く力添えができたことが何より励みとなっております。 今後ともお客様により喜んでいただけるサービスを心掛け努めて参りたいと思います。 次回金沢にご旅行の際には是非またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

そら

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from MinnKanazawa on 27 May 2024
Thank you very much for your stay and kindly writing us a review.We hope to welcome you back for a more positive experience.

8/10 Good

??

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体すごく綺麗でした(*^^*) 今回は家族(大人4人、子供2人)で宿泊しましたが、 部屋も2部屋繋げて使えたので有意義に過ごせました ですが、近隣のレストランや飲食店は21時で閉まっていたり入れるとこがほぼほぼ無かったです 早めに食事を済まされるのがいいかなと思います
Stayed 1 night in May 2024
Response from Minn金沢 on 13 May 2024
この度はご利用いただきまして、誠にありがとうございます。またレビューをご投稿くださいまして、重ねてお礼申し上げます。今回のご宿泊に満足いただけたようで大変嬉しく思います。二つのお部屋がつながったコネクティングルームは大人数のご家族でのご利用に最適です!ご夕食につきましては10分ほど歩いていただいた場所に香林坊や片町といったエリアがあり、そちらは遅めの時間でも営業しているお店が多いのでおすすめです!また金沢に来られた際は足を運んでみてください!改めまして、お忙しい中ご感想をお寄せいただき誠にありがとうございます。またお近くにお越しの際はご利用くださいませ。

8/10 Good

NAOKI

Stayed 1 night in May 2024
Response from Minn金沢 on 12 May 2024
この度はMinn金沢にご宿泊いただきまして、誠にありがとうございます。ぜひまた金沢にお越しください。次回お会いできる日を心よりお待ちしております。

10/10 Excellent

Junichi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
簡易的な宿泊には、もってこいかな。市場までさほど遠くないから便利だと思います。コーヒーやお茶など、簡単な物が部屋にあると嬉しかったです。
Stayed 1 night in May 2024
Response from minn金沢 フロントスタッフ on 6 May 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。立地にご満足いただけたようで大変嬉しく思います。また、コンビニや薬局も近いので、ご宿泊にも最適です。ティーバッグの提供については今後検討させて頂ければと思います。貴重なご意見ありがとうございました。

8/10 Good

よしくに

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
物理鍵ではなくナンバーロックを採用してる点、バストイレ別、部屋の広さ、近江市場からの近さなど、非常に素晴らしいです。 一方、駐車場があるのかないのかがわかりづらかった点、歯ブラシ、パジャマがないことがわかりづらかった点で-1点です。
Stayed 2 nights in May 2024
Response from Minn金沢 on 4 May 2024
この度はMinn金沢にご宿泊いただきまして、誠にありがとうございます。お部屋の設備に関しまして、お褒めのお言葉をいただけて大変嬉しく嬉しく思います。皆様に快適にお過ごしいただき、またお部屋での素敵なお時間をお届けできるようにと、お部屋の設備選びには特にこだわっております。また、おっしゃっていただいたように、バス停が近く、主要観光地も近いため金沢を存分にお楽しみいただけます。当ホテルの立地の良さを生かして素敵な思い出を作られておりましたら幸いです。しかしながら、ご期待に沿えなかった点があり大変申し訳ございません。お客様からのご意見を真摯に受け止め、より良いサービス・空間をご提供できるよう改善に努めて参ります。改めまして、お忙しい中ご感想をお寄せいただき誠にありがとうございます。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

シゲル

Liked: Cleanliness, staff & service, property conditions & facilities
他の宿泊客と会うこと無くフロントに滞在する時間も無いのでとてもよかったです。
Stayed 1 night in Apr 2024
Response from Minn金沢 フロントスタッフ on 26 Apr 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。スムーズにチェックインが出来たようで安心いたしました。館内は落ち着きのある雰囲気になっており、人がごった返すこともめったにありません。ゆったりとしたお時間を過ごして頂ければと思います。またぜひ金沢にお越しください。

6/10 Okay

Hideyasu

Business traveller, Travelled with partner
Liked: Property conditions & facilities
OKでした
Stayed 1 night in Apr 2024
Response from Minn金沢 フロントスタッフ on 22 Apr 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。快適にお過ごしいただけたようで大変嬉しく思います。ぜひまた金沢にお越しください。お忙しい中ご感想をくださりありがとうございました。

10/10 Excellent

KEIKO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
綺麗でゆったりとした部屋でした
Stayed 1 night in Mar 2024
Response from Minn金沢 on 18 Apr 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。快適にお過ごしいただけたようで何よりでございます。皆様にご自宅のようにお過ごしいただけるようにとお部屋の設備選びにはこだわっております。また、当ホテルは金色や黒色をベースとしており、金沢ならではの雪吊りをイメージしたフロントで皆様をお迎えしております。お忙しい中ご感想をくださりありがとうございました。ぜひまた金沢にお越しください。お客様にお会いできることを楽しみにしております。

10/10 Excellent

Kwangya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもお洒落で綺麗なホテルでした!市場からも近く、周りに居酒屋もたくさんあり楽しめました!
Stayed 1 night in Apr 2024
Response from Minn金沢 on 3 Apr 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。お部屋をお気に召していただけたようで何よりでございます。おっしゃっていただけたように、市場が近く新鮮な食材を調理することが出来るよう、キッチンや家電を設備しております。当ホテルは、ご自宅にいるような快適な空間が魅力の一つとなっておりますのでお褒めいただき嬉しく思います。少し歩くと片町に居酒屋などの飲食店がたくさんあり楽しむことが出来ます。立地の良さを生かして、素敵な思い出を作られておりましたら幸いです。ぜひまた金沢にお越し下さい。お忙しい中ご感想をくださりありがとうございました。

10/10 Excellent

たかこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Minn金沢 on 1 Apr 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。ぜひまた金沢にお越しください。次回お会いできる日を心よりお待ちしております。

2/10 Terrible

ヨシコ

Stayed 2 nights in Mar 2024
Response from Minn金沢 フロントスタッフ on 17 Apr 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。ぜひまた金沢にお越しください。

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
徒歩圏内に駅、近江町市場、兼六園がありアクセスがよく便利でした。 家族で利用させて頂きましたが、ホテルも綺麗で過ごしやすく満喫できました。 また是非利用したいです。
Stayed 1 night in Mar 2024
Response from Minn金沢 フロントスタッフ on 29 Mar 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。快適にお過ごしいただけたようで大変嬉しく思います。私たちMInnは、まるで自分の家かのようにお寛ぎいただける空間づくりを目指しております。そろそろ桜の季節になりますが、その時期の金沢はより美しいです。ぜひまた金沢にいらしてください。この度はお忙しい中ご感想をくださり誠にありがとうございました。

10/10 Excellent

Miyuki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせました。
Stayed 1 night in Mar 2024
Response from Minn金沢 on 21 Mar 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。滞在にご満足いただけたようで大変嬉しく思います。金沢には歴史ある建造物から近代的な世界観を味わえるものまであり、何度訪れても楽しめます。ぜひまた金沢にお越しください。お忙しい中ご感想をくださり、ありがとうございました。

4/10 Poor

Taya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
スタッフが居室に無断で入ってきた。
Stayed 1 night in Feb 2024
Response from Minn金沢 on 19 Mar 2024
この度はご利用いただきまして、誠にありがとうございます。ご滞在中は、スタッフの配慮が至らず、多大なるご迷惑とご不快な思いをお掛けいたしましたこと、心よりお詫び申し上げます。今後このようなことの二度と無きよう、皆様に快適にお過ごしていただくことの重要性を徹底してまいります。改めまして、お忙しい中ご感想をお寄せいただき誠にありがとうございました。またの機会がございましたら、お待ちしております。

10/10 Excellent

Yuki

Stayed 2 nights in Mar 2024
Response from Minn金沢 フロントスタッフ on 5 Apr 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございました。ぜひまた金沢にお越しください。

6/10 Okay

NAOMI

Travelled with family
Disliked: Cleanliness
部屋の掃除がいまいちでした。
Stayed 1 night in Mar 2024
Response from Minn金沢 フロントスタッフ on 10 Mar 2024
この度はMinn金沢へご宿泊いただき、誠にありがとうございます。不快な思いをさせてしまい、大変申し訳ございませんでした。より一層、清掃を徹底して参ります。貴重なご意見をくださりありがとうございました。

6/10 Okay

SHOKO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
歯ブラシが置いてなく不便。 スリッパは使い捨てではない。 駐車場の領収書を発行をチェックインでお願いして 伝わってなかったのか次の日チェックアウトで 作成するのに25分待たされた。
Stayed 1 night in Feb 2024
Response from Minn金沢 on 3 Mar 2024
この度はご利用いただきまして、誠にありがとうございます。またレビューをご投稿くださいまして、重ねてお礼申し上げます。しかしながら、アメニティにつきましてご期待に沿えず申し訳ございません。当ホテルは環境保全のため、アメニティを最小限にさせていただいております。ご理解、ご協力頂けましたら幸いです。また、領収書発行の際の不手際につきましても大なるご迷惑とご不快な思いをお掛けいたしましたこと、心よりお詫び申し上げます。今後、このようなことが起こらないよう、スタッフ間での情報共有の重要性を再徹底してまいる所存でございます。改めまして、お忙しい中ご感想をお寄せいただき誠にありがとうございます。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

てつろう

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Minn金沢 on 3 Mar 2024
この度はご利用いただきまして、誠にありがとうございます。またレビューをご投稿くださいまして、重ねてお礼申し上げます。今回のご宿泊に満足いただけたと伺えて大変嬉しく思います。また近くにお越しの際は、是非ご予約お待ちしております。

6/10 Okay

ミホ

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
チェックインの際のスタッフの方たちに笑顔はなく、朝食について質問した際の対応があいまいで、残念でした。支払い額を考えるとサービスは少し低めの評価です。 施設は清潔で快適でした。
Stayed 2 nights in Feb 2024
Response from Minn金沢 フロントスタッフ on 1 Mar 2024
この度はMinn金沢へご宿泊いただき、誠にありがとうございます。スタッフの対応で至らぬ点があり、大変申し訳ございませんでした。お客様の意見を真摯に受け止め、改善して参ります。お忙しい中、貴重なご意見をくださり、ありがとうございました。

4/10 Poor

Mikihiro

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Minn金沢 フロントスタッフ on 1 Mar 2024
この度はMinn金沢へご宿泊いただき、誠にありがとうございました。

6/10 Okay

YURI

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) Pre-chk in online : I was not aware of it until standing in front of the reception at 3pm. Therefore, it's a bit awkard to proceed the process while someone waiting in front of you. Better to be informed ahead by email a few days ago. 2) Windows & bed edges : windows seem able to be fully opened but one would bounce back due to curtains beside it. Sharp edges of the mattress board were dangerous - though a plastic buffer was attached to it but it was loose & fell out several times. 3) Love its great location close to fish market & Kanazawa castle. We will come back next time & book the room with kitcken!
Stayed 3 nights in Feb 2024
Response from Minn Kanazawa on 21 Feb 2024
Thank you very much for staying at Minn Kanazawa.All the staff are happy to hear that it was well received.Our hotel is close to Omicho Market, so you can bring your own ingredients and cook in your room with a kitchen. Next time, please reserve a room with a kitchen.Thank you for your feedback regarding the windows and beds. For safety reasons, the windows cannot be opened or closed.Regarding beds, we will consider further safety measures.Thank you for staying at Minn Kanazawa.We look forward to your next visit.

8/10 Good

SHU-CHUAN

Stayed 1 night in Feb 2024

6/10 Okay

Yukie

Stayed 1 night in Feb 2024
Response from MInn金沢 フロントスタッフ on 21 Mar 2024
この度はMinn金沢にご宿泊いただきまして、誠にありがとうございます。スタッフ一同、またお会いできるのを心よりお待ちしております。

10/10 Excellent

yoda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
QRコードからのチェックイン、チェックアウトと便利だった。
Stayed 1 night in Feb 2024
Response from Minn金沢 フロントスタッフ on 7 Feb 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございます。スムーズにチェックイン、チェックアウトが行えたようで安心いたしました。事前チェックインをしていただくことで、ホテルに到着後すぐにチェックインが完了いたします。ぜひまた金沢にいらしてください。この度はお忙しい中、ご感想をくださり誠にありがとうございました。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
ホテルは新しくて綺麗。でもドアの上とかにホコリ溜まってるのでその辺もちゃんと清掃して、このままの綺麗を保って欲しい。 アメニティ無しでその分リーズナブルなのは元々アメニティ使わないので有難い。 大通り沿いだからか窓が開かないのはちょっと開放感にかける。 アクセスも良い、お値段なりですが寝るだけの部屋ならぜんぜんアリ。
Stayed 2 nights in Feb 2024
Response from MInn金沢 フロントスタッフ on 6 Feb 2024
この度はMInn金沢にご宿泊いただきまして誠にありがとうございます。ご不快な思いをさせてまい誠に申し訳ございません。今後、清掃を徹底して参ります。当ホテルはサスティナブルツーリズムを掲げており、竹歯ブラシの販売や、環境にやさしいタオルを利用したりしております。環境に寄り添ったホテルを今後も目指していこうと思っています。お忙しい中、ご感想をくださり誠にありがとうございました。

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, like being at home.
Stayed 2 nights in Jan 2024
Response from MInnKanazawa front staff on 6 Feb 2024
Thank you very much for staying at Minn Kanazawa.We are very happy to hear that you were satisfied with your stay. Our hotel concept is "just like home", so we are very happy to hear that.We hope you will visit Kanazawa again.Thank you for taking time out of your busy schedule to give us your comments.

10/10 Excellent

eiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Minn金沢 フロントスタッフ on 3 Feb 2024
この度はMinn金沢にご宿泊いただきまして誠にありがとうございました。