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Is nice facility with good customer service. Good area to walk around and go sight seeing, overall very clean room, just the wall paper seems like they need to be done up again but nothing too serious
Ricki
Stayed 1 night in Apr 2023
Response from Hotel Mystays Kanazawa Katamachi Reception on 6 May 2023
Thank you very much for choosing our hotel.We are very pleased to receive your kind words of praise. As you have commented, our hotel is located close to Kanazawa's major sightseeing spots, making it an ideal location for sightseeing.However, we are very sorry that the wallpaper in your room was not repaired properly.We take your comments seriously and will address them as soon as possible.We hope you will visit us again when you come to Kanazawa.We all look forward to welcoming you again.
Response from Hotel Mystays Kanazawa Katamachi Reception on 3 Feb 2024
Dear GuestThank you for staying at HOTEL MYSTAYS Kanazawa Katamachi. We are happy to hear that you were very satisfied with us. However, we are sorry about the water pressure in the bathroom and thank you so much for your understanding about that. We are looking forward to seeing you again.
この度は、ホテルマイステイズ金沢キャッスルをご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご評価・ご感想をお寄せいただき、重ねて御礼申し上げます。ご滞在にご満足いただけましたご様子が伺え安堵致しております。お客様の評価に甘んじず、快適なサービスでごゆっくりおくつろぎいただけますよう、今後もよりいっそうのサービスの向上に努めてまいります。お客様とまたお会いできる日を心よりお待ち申し上げております。Thank you very much for using HOTEL MYSTAYS Kanazawa Castle. We would also like to once again thank you for your evaluation and feedback.We are relieved to hear that you were satisfied with your stay.We will continue to strive to further improve our services so that you can relax and enjoy our comfortable service without being complacent with customer reviews.We look forward to seeing you again.
この度はホテルマイステイズ金沢キャッスルをご利用いただき誠にありがとうございます。 また、お忙しい中ご評価をいただきまして重ねて御礼申し上げます。今回のご滞在にご満足いただけたようで大変安堵致しました。お客様からの評価に満足することなく、今後も更なるサービスの向上に努めてまいります。またお会いできるのを心よりお待ちしております。Thank you very much for using HOTEL MYSTAYS Kanazawa Castle. We would also like to once again thank you for your evaluation and feedback.We are relieved to hear that you were satisfied with your stay.We will continue to strive to further improve our services so that you can relax and enjoy our comfortable service without being complacent with customer reviews.We look forward to seeing you again.
この度はホテルマイステイズ金沢キャッスルをご利用いただき誠にありがとうございます。 またご多用の中、評価やご感想をいただきまして重ねて御礼申し上げます。今回のご滞在にご満足いただけたようで大変安堵しております。お客様からの評価に満足することなく、今後もスタッフ一同、更なるサービスの向上に努めてまいります。またお会いできるのを楽しみにしています。Thank you very much for using HOTEL MYSTAYS Kanazawa Castle. Once again, we would like to thank you for your evaluation and feedback.We are very relieved that you were satisfied with your stay.We are not satisfied with the evaluation from our customers, and all of our staff will continue to strive to further improve our services.I look forward to meeting again.
Right in the life center of kanazawa, close to main attractions, very clean
Francesco
Stayed 3 nights in Aug 2023
Response from Hotel Mystays Kanazawa Katamachi Front Desk on 10 Aug 2023
Thank you very much for staying at Hotel Mystays Kanazawa Katamachi from among many hotels. Thank you again for taking time out of your busy schedule to give us your feedback and evaluation of our hotel.We are very pleased to hear that you were satisfied with your stay at our hotel.Our hotel is easily accessible to sightseeing spots and there are many restaurants in the vicinity, so we hope you will find our hotel convenient for sightseeing in Kanazawa.We hope that you will have the opportunity to visit our hotel again.We look forward to welcoming you to our hotel again.