Jeddah hotels

I stayed here for a few days in December and overall the experience was good and comfortable. The hotel lobby is tremendous and worth spending time there. Reception and other staff were well spoken, polite and responsive, though when I phoned to arrange an airport pick-up, the telephone staff were a bit abrupt. Unfortunately, the pick-up was not arranged properly and when I enquired at the reception, I was told that there was no reservation for me. However, when checking out, two charges for "missed" airport pick-up were included, which were then removed when I queried. The main problem with the hotel is the lack of choice with food. Either you eat at the expensive main restaurant, where a buffet costs about 300 SR per person (about £55), or you have to make do with a fast food outlet within the hotel. Breakfast is good, though, and worth arriving early to try out the full variety of foods. Nice gardens with swimming pool. Car from airport to hotel cost 100 SR, and a private hotel car back to the airport cost a reasonable 125 SR. Would stay here again - good value.

Nice location, quite atmosphere, nice staff...friendly reception

Initially ... the hotel seemed 'pricey' ...however, experience convinced me that the excellent service and quality (overall) made (tuirned) that experience to an invaluable bargain ...Thanks Sheraton! Thanks Expedia! I look forward to my next Sheraton / Expedia experience!

Excellent staff. They offered me upgrade to a suite as no King bed was available. In the booking they received it was unclear that free internet was offered by Expedia. As I showed them the intinarary of Expedia indicating free internet, they accepted immediately.

Good business hotel with good seafood restaurant tucked away on a mezzanine floor which you can only access by lift (ask staff where it is).

a high standard hospitality with VIP guest consideration

The hotel staff exceeded my expectations. They were friendly and most helpful. The restaurants were very good and the room was beyond comfortable.

Great hotel with more facilities i had a wonderful stay

If not for the third world feel of civil unrest caused by the large barriers and armed gun turrets, this hotel would be among the finest to stay with. The staff are all very friendly and helpful. This is my second stay here in the past 8 months and for sure would stay here again.