Indoor pool, pool loungers

Reviews of Prime Hotel Al Hamra Jeddah

4 out of 5
Prime Hotel Al Hamra Jeddah
Al Iskandariyyah St. Al Hamra, Jeddah

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Mohamud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Abdul Hameed

Liked: Cleanliness, property conditions & facilities
Excelent
Stayed 3 nights in Feb 2024

10/10 Excellent

Sabet, OAKVILLE

Stayed 1 night in Jan 2024

6/10 Okay

Asim

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom roof and shower door was damaged. Lobby carpet & doors paint was dirty, A.C. control buttons were damaged. Beds & pillows were clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Motiur

Liked: Cleanliness, staff & service, room comfort
A fantastic hotel with luxury !
A fantastic hotel with luxury ! Reception : We were welcomed by the receptionist team. It was hard to find the booking but later on they found it. ⭐️⭐️⭐️⭐️ Room: Very specious room, comfort and lux indeed . ⭐️⭐️⭐️⭐️⭐️ Cleanses : Very cleaned and well maintained ⭐️⭐️⭐️⭐️⭐️ Facilities: Everything was there and in good condition ⭐️⭐️⭐️⭐️⭐️ Check in & out timing : We were offered extra hour as we were catching a late flight ✈️ ⭐️⭐️⭐️⭐️⭐️ Breakfast: Very delicious and great choice of foods were provided as breakfast. ⭐️⭐️⭐️⭐️⭐️ Overall: overall it was a great experience and wonderful staff at the hotel, these wonderful people made the difference. The hotel is quite dated needs more updating but the overall I found it amazing and relaxing place. Well done team 👍
Stayed 1 night in Oct 2023

4/10 Poor

Parveen

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

8/10 Good

Wei

Travelled with partner
Liked: Cleanliness, staff & service
The service provide by the hotel staff was good. Also the property is located in a convenient place. I could walk to the sea side. However, the inside the property is old. They have done some renovation / repainting etc, but it was still visible that the property needs some more work. The meal options are very limited. There are some fast food near by like pizzahut and McD, but no fanciful restaurants.
Stayed 2 nights in May 2023

4/10 Poor

andrea

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and not well maintain
The hotel is super old, the room not well clean and the the maintenance terrible. The gym was close. Look more a 2 stars hotel
Stayed 1 night in May 2022

8/10 Good

christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's proximity to central Jeddah is excellent - convenient to everywhere, and easy to get an Uber. Immediate area around the hotel is modest, and the food service was not to my liking. However there are some excellent restaurants nearby - in particular, check out the pastries at Blu Jam just around the corner. The room had a dramatic high ceiling, and it was helpful having a small in-room kitchen. The room was generally quiet, though the street noise was occasionally obtrusive and started early morning. Good wifi, with power outlets in the right places.
Stayed 6 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel booking done onine was not recognized by the Hotel. Took an hour to confirm after arrival at the hotel. The hotel did not include the Breakfast which was mentioned at the time of booking and one of the reasons I selected this particular place. It was later accepted after showing them the details of the booking from Expedia site. Contacting help chat on the Expedia was another pain with no one available immdiately. The location of the hotel was perfect with amneties closeby and access to other locations. The staff was kind and helpful.
Stayed 5 nights in May 2021

4/10 Poor

Lynn

Disliked: Staff & service, room comfort
Good location but that is all
I reserved a king room and got a twin. Food is deplorable. I never knew hummus could taste so bad. Staff not service oriented
Stayed 1 night in Feb 2020

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff. Very helpful and knowledgeable.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff clean facility close to city center
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was a good experiment, staff was very friendly and professional
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was very kind and helpful. They upgraded my room also without extra charge. Overall it was nice experience
Stayed 3 nights in Oct 2017
It is our pleasure to have you among our family members

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It ok…
Great hotel, breakfast is not the best compared to other places.
Dear Ahmed, Greetings Thank you for taking the time to put your comments about the hotel.. Please rest assures that the Breakfast Items, Variety, Quality and Quantity will be upgraded very soon. We already started to upgrade all the Breakfast buffet items. Hope to welcome you soon at the Prime Hotels. Best Regards Mohamed

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable séjours
C'était magnifique propreté genial l acceuil tres gentils et serviable staff aussi proche de corniche jeddah à 10 min à pied calme.
Stayed 1 night in Jan 2024

8/10 Good

Figen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Ghaith, رائع

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Mohamed on 8 May 2019
Thank you for your comment and waiting for your next stay

8/10 Good

Abo Abduaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Thank you for sharing your comment

10/10 Excellent

Shuangbao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017