Deluxe Room, 2 Single Beds, Non Smoking, Ground Floor | Terrace/patio

Reviews of Bird of Paradise Hotel

3 out of 5
Bird of Paradise Hotel
Av Pastor Diaz, Frente al Parque Jacó, Jaco, Puntarenas Province

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 146 reviews" "
Rating 8 - Good. 38 out of 146 reviews" "
Rating 6 - Okay. 15 out of 146 reviews" "
Rating 4 - Poor. 7 out of 146 reviews" "
Rating 2 - Terrible. 5 out of 146 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the location and place was clean. Jose was a big help and super informational at the front desk. We were able to ask questions and get information from him. The hotel itself was great. 3 minute walk to the beach. They have a pool and bar well kept and lawn games to play at night.
Stayed 3 nights in Mar 2024
Response from Recepciòn on 3 Apr 2024
Hi Lara! Thank you for taking the time to give us an excellent review! The staff and I are thrilled that you enjoyed your stay with us. We strive to have our guests have wonderful experiences. We are so happy that Jose could assist you in your needs to enjoy our beautiful Costa Rica. Please come back and visit us soon. Pura Vida

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Recepciòn on 31 Mar 2024
Hi Mark! Thank you for taking the time to leave us a four-star review. We are thrilled that you had a positive experience with us. We are constantly striving to make our guest have the best experience when they stay with us. If there is anything we could have done to improve your stay please let us know.Come back and stay with us soon!Pura Vida

8/10 Good

Brett

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean boutique hotel centrally located in Jaco. Nice property, room was small but functional. Average shape and condition. EXCELLENT A/C.
Stayed 1 night in Feb 2024
Response from Recepciòn on 27 Feb 2024
Hi Brett! We are thrilled that you had a positive experience as a guest at our hotel. We apppreciate your positive feedback. Thank you for taking the time to give us a good review! We are happy you enjoyed our A/C it sure helps with a good night sleep!Please come back and visit us soon.Pura Vida

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
En términos generales bien
Stayed 1 night in Feb 2024
Response from Recepciòn on 27 Feb 2024
Hi Francisco,Thank you for taking the time to give a 5-star review!Our staff takes great pride in making sure you have a great experience with us. We are happy that we achieved that excellence with you! Please come back and visit us again soon.Pura Vida

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Recepciòn on 19 Feb 2024
Hi Michael! Thank you for taking time to leave us a 4 out of 5 stars . We are glad to know that you had a positive experience with us. We are always happy to hear what we did well along with how we can make your next visit a 5 star experience. Your feedback is important to us .We hope to see you again soon.Pura Vida

4/10 Poor

Jeffrey

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Feel the property was not as represented: Room was very small, the breakfast was pancakes and fruit, no washcloth in the bath, overall, just not what was expected.
Stayed 7 nights in Feb 2024
Response from Recepción on 16 Feb 2024
Thank you for taking time to tell about your experience. We are sorry to hear you were not completely satisfied with your stay. We do list the size of our rooms directly below the room photos on our website so that guests have that information immediately. And in addition to our double occupancy queen rooms, we also offer 2-bedroom suites which are twice the size so maybe you would be more comfortable in one of our suites. We also utilize a contact-less text messaging communication system for guests to tell us any concerns or make any requests, which most guests find super useful and convenient. We hope you will come back and give us another try. Pura Vida!

8/10 Good

Balchandra, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Reception Monica and other staff was helpful. They understand English which was very helpful. I recommend this place.
Stayed 1 night in Jan 2024
Response from Recepciòn on 21 Jan 2024
Hi Balchandra! Thank you for taking the time give us a great review! The staff is always try to hit the mark with each and everyone of our guests! We are glad they and especially Monica hit that mark with you. Monica is an exceptional staff member and we are happy that she gave you excellent service. We will let her know you were pleased with her! Come back and visit us again soon.Pura Vida

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Recepciòn on 9 Jan 2024
Hi Patrick!We're really grateful and appreciate you taking the time to share your rating with us. We are thrilled that you had a positive experience with us. I will let the staff know that you enjoyed your stay. Please come back and visit us soon. Pura Vida

8/10 Good

Arturo, Miramar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good stay. I was a bit underwhelmed with the facilities but it was good for a night.
Stayed 1 night in Dec 2023
Response from Recepciòn on 7 Jan 2024
Hi Arturo! Thank you for taking the time to give us a review . We take our feedback seriously. We always are striving on giving our guest the most pleasant stay possible. I hope you found our rooms comfortable for your short stay.Pura Vida

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Recepciòn on 7 Jan 2024
Thank you for taking the time to send us an excellent rating Nicole. We take pride in having our guests experience a pleasant stay with us. Please come back and visit us soon.Pura Vida

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Recepciòn on 29 Dec 2023
Hi Kim,Thank you for your excellent review! We are so happy that you enjoyed your stay with us. Please come back and stay with us soon.

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice enough and close to all the action
Stayed 1 night in Dec 2023
Response from Recepciòn on 23 Dec 2023
Hi Rory!Thank you for your review! We are so glad you enjoyed your stay with us. The Bird of Paradise Hotel is close enough to the action yet far enough away for a good night rest. Please come back and stay with us again soon.Pura Vida

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a stopover in my way south. This cute little hotel is very close to the beach but far enough away from the bars I had a restful night. Staff was amazing have no clue what the negative reviews were about. Room was small but pretty with custom furnishings. My back feels great which is unusual for Costa Rica hotels. Has been recently remodel as evident by new floor to ceiling tiled bathroom with clean grout. Pillows were too firm for my neck but that was the ONLY minor complete. AC was silent and super cold.
Stayed 1 night in Dec 2023
Response from Recepciòn on 6 Dec 2023
Hi Eileen,Thank you for your excellent review and we are so happy that you had a restful night with us!I will pass along your comments to our staff. They will be happy to know that they fulfilled your needs during your stay. Please come back and stay with us soon.Pure Vida

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I am not someone who ever leaves reviews BUT the staff is Amazing! The rooms are super clean and such a gem in Jaco! I look forward to coming back again soon. I couldn’t be more happy with my stay and overall experience. I wish I could give them 10 stars!
Stayed 3 nights in Aug 2023
Response from Recepciòn on 18 Aug 2023
Hi Wesley! Thank you for your excellent review.We are so happy that you enjoyed your stay at the Bird of Paradise Hotel. Our staff works very hard to keep our rooms and property clean and comfortable. We are always happy to help you with suggestions on how to experience our country .Looking forward to seeing you again!Pura Vida

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Recepciòn on 6 Aug 2023
Thank you taking time to give us a review . We are sorry that we did not achieve excellent service for you.We wish we knew you where unhappy while you were on the property so we had the chance to address the issues. Perhaps you could send us a message with the details of how we missed the mark so we could work with our staff to be sure that we can exceed our guest's expectations .Pura Vida

10/10 Excellent

Jill

Stayed 1 night in Jun 2023
Response from Recepciòn on 21 Jul 2023
Thank you for the excellent review. We are so happy you enjoyed your stay at The Bird of Paradise hotel. Please come back and visit us soon!Pura Vida

10/10 Excellent

Anastacia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hot springs were lovely, the staff was amazing, the beds were so comfortable. The Wi-Fi was not dependable
Stayed 1 night in May 2023
Response from Recepciòn on 3 Jun 2023
Thank you for your excellent review Anastacia! We are happy you enjoyed your stay. Our staff take pride in making sure you have a pleasant stay at The Bird of Paradise Hotel. I will let them know you think they are amazing.Sorry the Wi-Fi was not dependable. Thank you for bringing it to our attention! Come back and stay with us soon!Pura Vida

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
They ripped us off. Stole from us. Kicked us out to the streets and refused to call the cops after being robbed and everything taken from us in front of there office. Never once cleaned our room. Charged our card without asking. List goes on. Will be filing on them. Would not stay there if it was free.
Stayed 6 nights in May 2023
Response from Guest Services on 18 May 2023
We normally begin our review response by thanking our guest for writing, but that would be very difficult considering our recent experience hosting you and your companion at Bird of Paradise Hotel. Your arrival at the hotel was a glaring indication of what kind of behavior we were to expect during your stay. You arrived intoxicated, disrespectful and belligerent and began your Check-in process with profanity and by refusing to provide your passport details, which is a government requirement of all foreign guests. Instead of arguing with you, our professional staff gave you an enormous courtesy and chose to wait a day for you to "sleep it off" and revisit the requirement the next morning. Unfortunately, instead of taking the evening to relax and enjoy the serenity and personalized attention at the hotel, you made the unwise decision to leave the hotel intoxicated to go who knows where and do who knows what. When you returned alone to the hotel in the wee dark hours of the morning, you told our night guard you were not sure if you were at the right place and you did not really know where you were staying! Our guard assured you that you were at the correct hotel and helped you safely get to your room. As for the rest of your story, it does not deserve any space here. I will tell you that due to the difficulties we experienced with you, all future guests must now pre-pay for airport transportation and special requests such as wine and roses in their room, and there is no longer the option for these services to be added to your room charges. In closing, we usually encourage our guests to come back and stay with us again, but nope, we are not doing that either. Our hope is that future travelers who look to guest reviews when making their travel plans take the time to read through all of the reviews available to make an informed opinion of what the majority of past guests have to say about their experience. And if any future traveler truly wants more details, we would be happy to share ALL of the recorded audio-video surveillance footage of your time spent interacting with our wonderful staff. Pura Vida

10/10 Excellent

Philip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place right on the main strip in Jaco. It’s on the quieter side which was a plus (no nightclub right next door but plenty 2-3 min walking). Pool was nice and they even had cornhole and two levels of dining area. Roger provided the hands down best service we’ve ever gotten while traveling. If there was anything off, he would immediately take care of it. Wish the bar was more operational and there was music playing by the pool, but those are pretty minor things. Beds were comfortable, and the AC worked great. Would recommend Bird of Paradise
Stayed 5 nights in Apr 2023
Response from Reception on 13 Apr 2023
Hello Philip! Thank you for taking time to give us an excellent review. We are so happy you enjoyed your stay and you found the hotel room comfortable. A good night sleep is important .Our bar will be in full operation shorty. Come back and stay with us again soon.Pura Vida

10/10 Excellent

Yishay

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel and nice owners
Response from Recepción on 28 Mar 2023
Hi Yishay! Thank you for the excellent review! We are so happy that you had an opportunity to stay with us at The Bird of Paradise Hotel and you got to experience the beauty of our hotel. We were so glad to have met you.Please come back and stay with us soon.Pura Vida

10/10 Excellent

job, Shrewsbury

Response from Recepción on 25 Mar 2023
Thank you for your excellent review! We are happy you chose The Bird of Paradise Hotel for your stay in Jaco. Come back and visit us again soon. Pura Vida!

4/10 Poor

Bala

Liked: Cleanliness
Disliked: Staff & service
good location but terrible staff in my opinion
located very close to beach. 3 minute walk to beach. they had a bar but really was not open and they didn't have anything to order expect bear which was limited too. I did not find the staff too friendly. at check out, i felt i was treated like a crook as they had someone check to make sure we did not take any towels or anything else. i will not recommend this place or stay here again.
Stayed 1 night in Feb 2023
Response from Recepción on 21 Feb 2023
Thank you for taking the time to tell about your experience. Despite our efforts to provide you with excellent service, we obviously missed the mark. We would have loved to have had your feedback while you were on the property so that we could have had the chance to try to make things right. We hope you will come back and give us another try. Pura Vida!

8/10 Good

Laura

Stayed 2 nights in Feb 2023
Response from Recepción on 10 Mar 2023
Thank you for stay with us! Come back and visit us again soon.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying there. Walking distance to the center of Jaco. The room and the bathroom were clean and in great conditions. They have a good pool. It has been the cleanest we have seen in our trip. I would recommend staying there if you want to stay in Jaco for a couple of days.
Stayed 2 nights in Feb 2023
Response from Reception on 4 Feb 2023
Thank you Laura for your positive review! Thank you for choosing the Bird of Paradise Hotel for your stay in Jaco. We were happy that your stay was pleasant and comfortable. Please come back and stay with us soon. Pura Vida

6/10 Okay

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Located on the main strip about a block from the beach. Very basic hotel but is clean and staff is friendly. I was expecting VIP benefits that come with VIP Access but I was told my room was bigger which it looked just like a regular room and I received a bike rental for free. It didn’t feel like an upgrade.
Stayed 2 nights in Jan 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean facility. The staff was professional and friendly.
Stayed 11 nights in Jan 2023
Response from Reception on 29 Jan 2023
Hi Anthony! Thank you for choosing The Bird of Paradise Hotel for your stay. We know there are many choices for you to stay in Jaco. We are grateful you choose us. We are so happy that you enjoyed your stay with us. Please come back and visit us soon. Pura Vida.

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful , great friendly staff, the mural on the wall was some amazing talent. Met the owners and they have worked hard to improve the property. I would highly recommend this property to stay at 5 STAR !
Response from Recepción on 27 Jan 2023
Thank you Kevin for your 5 star review! We are happy that you enjoyed your stay at The Bird of Paradise Hotel and all the beauty that we have to offer.Please come back and stay with us again soon.Pura Vida

10/10 Excellent

Ernest Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean, much nicer in person. Had a blast!
Stayed 5 nights in Jan 2023
Response from Recepción on 23 Jan 2023
Thank you Ernest for your excellent review! We are so happy you enjoyed your stay at the Bird of Paradise Hotel. Please come back and stay with us soon.Pura Vida!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place. Convenient yet still quaint once inside property. Super helpful with check in
Stayed 1 night in Jan 2023
Response from Recepción on 13 Jan 2023
Thank you for your excellent review! We at the Bird of Paradise Hotel are happy that you enjoyed your stay with us. We want you to have a pleasurable stay with us. We are so happy that you did!Hope to see you again soon.

10/10 Excellent

Shelley Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect option for us as best friends travelling to Jaco. From booking, to check in, to check out…we were very well looked after. Communication was excellent when arranging transportation or enquiring about the local area. The hotel felt like our own personal oasis, many times having the pool or our back patio all to ourselves. Even the other travellers we met there were super friendly and happy to be there too. I can’t say enough about the hard working staff, always smiling and eager to help. Daniel from the reception was an instant friend, with a warm and welcoming smile after a long day of travelling. The wonderful owners were on site for a part of our visit, and we had a blast talking and learning about their experiences too. Salt of the earth people that really care and appreciate your time spent there. Yes that’s you guys Paula, Tina and Chuck. Thank you so much. I cannot wait to come back to Bird of Paradise. Pura Vida 🙏
Response from Recepción on 7 Jan 2023
Thank you for your excellent review Shelley! It was a pleasure meeting you and Tracy! We are so happy you enjoyed your stay at The Bird of Paradise Hotel. We are pleased that our staff accommodated all of your needs. We will share your comments with Daniel.We appreciate you choosing our hotel for your stay in Jaco.Looking forward to seeing you back again soon.Pura Vita.

8/10 Good

Antoinette

Stayed 1 night in Jan 2023
Response from Recepción on 5 Jan 2023
Thank you for your good review! We look forward to seeing you soon again soon!Pura Vida!

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip, great location, great staff
Amazing experience, great staff, attentive owners, and perfect slice of paradise right in a great location.
Stayed 6 nights in Dec 2022
Response from Recepción on 5 Jan 2023
Thank you Brandon for your excellent review. It was a pleasure meeting you and your family. Look forward to see your family again on your return.Pura Vida!

10/10 Excellent

Meshell

Liked: Staff & service, property conditions & facilities, room comfort
Very friendlu staff
Stayed 1 night in Dec 2022
Response from Recepción on 20 Dec 2022
Thank you for your excellent review! We will share your comment with our staff! Our staff takes pride in making sure your stay with us is comfortable and you get the most out of your trip!Thank you for choosing The Bird of Paradise Hotel as your place to stay in Jaco. Hope to see you back again soon.Pura Vida

4/10 Poor

Ryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice & clean hotel overall
Nice hotel & clean however, the breakfast is not a true breakfast. It’s fruit and coffee. You need to pay for parking which is something you need to clearly read at the bottom. Towels for the pool are not free. You need to pay/for sale. You need to request room service as they don’t do daily cleaning service. Only when you check out they clean. Some of the staff were not friendly.
Stayed 2 nights in Dec 2022
Response from Recepción on 12 Dec 2022
Thank you for your review. One of our top goals is to provide a very clean and safe hotel to travelers and we will be happy to share your comments about our cleanliness to our hard-working housekeeping staff! Due to covid-19 our house keeping staff is available to clean your room everyday only upon request. We want to keep our staff and guest safe.Please read all of the details before you book next time so your stay will be more enjoyable. In the details it states that there is a small charge for parking on our secure property and an option for free parking on the street. We state that we offer a free Continental Breakfast Continental is defined as a light morning meal consisting of bake goods, fruit, juice and coffee. Thank you for posting our pool picture it is a beautiful place to relax. We offer beautiful rooms and relaxing settings for an affordable price. We hope you will come back again and give us another try.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was staying in Jaco for 2 days and this was spot was perfect. It’s right in the middle of pub and dining options. The rooms are a bit small but fine if you are solo traveler. Overall, a great option for a few days stay in Jaco.
Stayed 1 night in Sep 2022
Response from Recepción on 1 Oct 2022
Thank you for the excellent review! We are glad you enjoyed your stay at The Bird Of Paradise Hotel and you enjoyed all of the fine pubs and dining in Jaco. We hope you come back and stay with us soon. Pura Vida

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent service! Will recommend to improve the breakfast!
Stayed 1 night in Sep 2022
Response from Recepción on 12 Sept 2022
Thank you for your excellent review. We are happy that you enjoyed you stay at the Bird of Paradise Hotel. We will share your comment with the staff about your excellent service. They take pride in making your stay pleasant and enjoyable. Thank you for your suggestion on improving the breakfast. The Paradise Cafe is coming soon! Hope to see you again and thank you for choosing the Bird of Paradise Hotel to stay with. Pura Vida

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get any VIP benefits. Room was very small.
Stayed 3 nights in Aug 2022
Response from Recepción on 3 Sept 2022
Thank you for staying at the Bird of Paradise Hotel. When we received your reservation we recognized you as a VIP member and booked you in an upgraded room. It was waiting for you when you arrived. I hope you took the 10.00 resort credit that was also offer to you as a VIP. Pura vida!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place friendly people
The curtains didn't lock much light so when the sun comes up at 6:00 a.m. the room gets bright. Also at night they have bright lights outside the rooms and you can see them through the curtains. They had he makes outside the rooms which were very nice to lounge in
Stayed 2 nights in Aug 2022
Response from Recepción on 18 Aug 2022
Thank you for your comments! We are happy you liked lounging in our hammocks, many guests find the lounging areas around the property very peaceful. We hope you will return soon. Pura Vida!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the pool is meticulously maintained. I felt very safe in this property with a gated parking area and 24hr attendant at the entrance. I was very pleased with the location of the hotel as it had immediate access to the main road in Jaco and access to a multitude of dining options. The staff was so kind and were happy to accommodate any reasonable request. My only critique would be that the room is very small but it was comfortable and over all I greatly enjoyed my stay.
Stayed 2 nights in Aug 2022
Response from Recepción on 8 Aug 2022
Thank you for the excellent review David! We are happy you enjoyed your stay with us. Our staff take pride in The Bird Of Paradise Hotel and making your stay enjoyable. They also want you to enjoy everything the town of Jaco has to offer. We hope to see you again soon. Pura Vida!

10/10 Excellent

Arthur

Stayed 2 nights in Jul 2022
Response from Recepción on 2 Aug 2022
Thank you for the excellent review! We hope you will come stay with us again soon. Pura Vida!

4/10 Poor

Tish

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2022

4/10 Poor

Raja

Disliked: Amenities
Stayed 1 night in Jul 2022

10/10 Excellent

JaLynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Angelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Recepción on 8 Jul 2022
Thank you very much for the excellent review! We hope you will come back and stay with us again soon. Pura vida!

10/10 Excellent

Angelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights - Jaco
Perfect location. In the middle of everything. Clean. Quiet. Good service. The breakfast could be better. But hey, Pura Vida! Will definitely stay again for spring break.
Stayed 2 nights in Jul 2022
Response from Recepción on 5 Jul 2022
Thank you very much for the excellent review! We are very happy you enjoyed your time at Bird of Paradise Hotel. We are currently only offering a complimentary continental breakfast while we get ready to pen our new cafe! We hope you will come back and enjoy a hot breakfast or refreshing beverage when the cafe opens! Pura Vida!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Recepción on 12 Jun 2022
Thank you for your review. We hope to see you again soon at Bird of Paradise Hotel. Pura Vida!

6/10 Okay

Nikolaus

Stayed 1 night in Apr 2022
Response from Recepción on 12 May 2022
Thank you for staying with us. We would love more details about what you loved about your stay and also where we did not meet your expectations. Please send us a message so we can be sure we address any specific concerns at the hotel. Pura Vida!

10/10 Excellent

Andrij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cool, low frills place to stay in Jaco, right on the strip and close to the beach.
Stayed 8 nights in Mar 2022
Response from Recepción on 14 Apr 2022
Thank you for the excellent review! We appreciate you taking time to tell others about your stay. We hope you will come back and stay with us again soon. Pura Vida!

6/10 Okay

Morgan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were very small. The property was safe and had locked gates where you could park which was nice. If you are only staying for a night this property is sufficient but anything longer you would want a larger space
Stayed 1 night in Mar 2022
Response from Recepción on 2 Apr 2022
Thank you for your comments. Our rooms are advertised with the measurements listed right under the room photo so that guests can know how large the room is before they make their reservation. In addition to our double occupancy Standard Room with a small bathroom you stayed in, we also have double occupancy Superior Rooms with a much larger bathroom and also 2-bedroom suites with even more space, so we politely disagree with your statement that the rooms are very small. Perhaps the next time you visit, you would be more comfortable in one of our Superior Rooms or Suites. We hope to see you again soon, pura vida!

10/10 Excellent

Tina and Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Will Visit Again!
What an amazing place with great staff!! Very clean, has bicycles to use, wonderful pool and a fantastic fruit & muffin breakfast with coffee & juice.
Stayed 1 night in Mar 2022
Response from Recepción on 29 Mar 2022
Thank you for your excellent review! We appreciate you taking time to tell others about your stay and we look forward to your return soon! Safe travels, pura vida!