Two-beds Suite with Private Open-air Bath (Japanese Cypress Bath)  | Bathroom | Separate bathtub and shower, spring water bathtub, designer toiletries

Reviews of Ishinoya Izu Nagaoka

4 out of 5
Ishinoya Izu Nagaoka
Nagaoka 192, Izunokuni, Shizuoka-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 232 reviews" "
Rating 8 - Good. 50 out of 232 reviews" "
Rating 6 - Okay. 12 out of 232 reviews" "
Rating 4 - Poor. 2 out of 232 reviews" "
Rating 2 - Terrible. 6 out of 232 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with the best staff! Just be aware that there aren’t a lot of dinning options. 1-2 nights best. 5 minute walk to the Izu Panorama area where you can take the ropeway to the top of the mountain to have lunch and see a view of Mt. Fuji.
Stayed 2 nights in Apr 2024
Response from Ishinoya Izunagaoka on 9 May 2024
Thank you very much for choosing our hotel from among the many accommodations available. And I am very happy to receive your compliments. We hope you enjoyed feeding the carp and taking a footbath in the in-house garden. We are honored that your stay at our hotel was one of your wonderful memories.We look forward to seeing you again.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ishinoya Izunagaoka on 9 May 2024
This is Ishinoya Izunagaoka. Thank you very much for choosing our hotel out of many accommodations.Thank you very much for your excellent evaluation. We will do our best to make you happy no matter when you visit us.

10/10 Excellent

Pik Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Tranquil Oasis: Impeccable Cleanliness, Friendly
I recently stayed at this hotel, and I must say it exceeded my expectations. The cleanliness and tidiness were remarkable, creating a comfortable atmosphere. The beautifully decorated garden added a touch of serenity. The staff was exceptionally friendly and welcoming, making my stay truly enjoyable. The highlight was the delicious food; it was evident the chef paid meticulous attention to crafting a menu that pleased the palate. Overall, a fantastic experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great scenery, wonderful staff and delicious food
Stayed 2 nights in Feb 2024

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Damiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and experience. Meals are amazing. Other than the park though there is nothing else to do outside the hotel. Recommended only for one or max two nights
Stayed 2 nights in Nov 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Gorgeous property. Large rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Haruka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Wing Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Stayed 2 nights in Oct 2023

6/10 Okay

Emi

Stayed 2 nights in Sep 2023

10/10 Excellent

Hong-hai, GRAND PRAIRIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. The staff was very nice and professional, they gave 5 star service. We had the wooden bath. I drained out the water and refilled with fresh hot spring water as the original water was dirty.
Stayed 1 night in Aug 2023

10/10 Excellent

Peixin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

JOSEPH

Stayed 1 night in Jun 2023

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍japan garden and services

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities
The property was stunning, I had a private outdooor Onsen and was hard pressed to get out of it for the meal service. Which bring me to the meal service an English menu was provided and the food was divine. I can not overstate how much I enjoyed my stay.
Stayed 1 night in May 2023

10/10 Excellent

Millie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
This is a hotel make you feel like you are a VIP. Staffs in front lobby are very helpful and tried their best to communicate with us in English. Onsen are super good and room settings are very impressive. Our package including breakfast and dinner. All the food settings are attractive and delicious. I am happy to pick this hotel. Will come back again soon.
Stayed 1 night in May 2023
Response from Ishinoya izunagaoka on 8 May 2023
This is Ishinoya Izu Nagaoka. Thank you for choosing our hotel from among the many inns. And we are very happy that you enjoyed your stay at our hotel. Your kind words of praise for our guest rooms, hot springs, and the hospitality of our staff will encourage us in the future. We will continue to do our best to create wonderful memories at our hotel. The kaiseki cuisine at our hotel changes seasonally four times a year. We would appreciate it if you could come again in a different season and enjoy it. We are looking forward to seeing you again.

10/10 Excellent

CATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! We stayed at Ishinoya after our 4 days of non-stop walking and touring Tokyo and before another 3 manic days of touring Kyoto. It was such a needed reprieve! I wish we could have stayed one more night before heading home. We booked the room with a private tub, but I tried the public bath very early one morning when it was empty. It was just pure bliss! You do have to reserve dinner/breakfast in advanced. We're lucky there was one spot left for breakfast. I would have wanted to do the Kaiseki both times. The price for the breakfast kaiseki was very reasonable ($29) per person!!! That would have cost us at least $60 with tax and tip in the Bay Area. Definitely a must stop when in Japan! We took advantage of the free-shuttle too. One straight train ride directly from Shinagawa (JR pass until Mishima, then pay the price difference before exiting). The agent will let you know at the gate because you can't exit using your JR pass anyways. This was the part I was a bit stressed about, and I almost canceled our reservation. However, it was such a smooth ride. Staff carried our luggage all the way the room no issues with having to haul it by yourself.
Response from Ishinoya izunagaoka on 4 May 2023
Thank you very much for choosing our hotel. We are delighted that you enjoyed your stay at our hotel. It was our pleasure to assist you. Unlike most hotels, our guest rooms are in traditional Japanese architecture. The hotel is full of nature and there are many stairs in the hotel, but the atmosphere is very nice and everyone is happy to stay here. Japan has four seasons, so as the seasons change, so does the cuisine and the atmosphere in the garden. We hope that the next time you have the opportunity to visit the museum, you will enjoy it again. We look forward to seeing you soon.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

chun kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Ishinoya izunagaoka on 4 May 2023
We are Ishinoya Izu Nagaoka. Thank you for your very high evaluation. We hope you had a wonderful time at Ishinoya Izu Nagaoka. We would be very happy if we could help you to be happy. We hope you will visit us again when you come to Izu Nagaoka. We look forward to seeing you again.

10/10 Excellent

chun kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Ishinoya izunagaoka on 4 May 2023
We are Ishinoya Izu Nagaoka. Thank you for your very high evaluation. We hope you enjoyed our yukata and onsen, which are unique to Japan. We will continue to strive to be a better ryokan in the future. We look forward to welcoming you again.

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023
Response from Ishinoya izunagaoka on 4 May 2023
Thank you for choosing us from so many places.We are Ishinoya Izu Nagaoka. Thank you for your very high evaluation. We are very happy to hear that you enjoyed your stay with us. The characteristic of a detached inn allows you to feel the passage of time more slowly. We hope that you will come back to our hotel and experience the wonderful memories of Japan. We look forward to welcoming you again.

10/10 Excellent

Amy

Stayed 2 nights in Apr 2023
Response from Ishinoya izunagaoka on 4 May 2023
We are Ishinoya Izu Nagaoka. Thank you very much for your very high evaluation. Our hotel is housed in a traditional Japanese building. We are very happy that your visit to our hotel has created wonderful memories for you. We look forward to seeing you again. We look forward to seeing you soon.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice property. Everything you need is on site. The food was good and the onsen was so nice. The spa products were also extremely nice to use.
Stayed 1 night in Apr 2023
Response from Ishinoya izunagaoka on 4 May 2023
We will continue to strive to ensure that you experience peace and enjoyment at our hotel from the bottom of our hearts. We look forward to welcoming you back to our hotel. We look forward to seeing you again.

10/10 Excellent

jiamei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good. Cleaning and quiet. The service is excellent.
Stayed 1 night in Mar 2023
Response from Ishinoya izunagaoka on 4 May 2023
Thank you for staying with us here Ishinoya izunagaoka and your review.The Management and Staff would like to thank you for the wonderful comments.Your favorable comments has warmed our hearts and we will strive for excellence in our service.We look forward to welcoming you back soon.

10/10 Excellent

Artha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time! This hot spring and the hotel is built with Japanese style. The service is quite nice and friendly. They also provide English service and shuttle service for visitors. All details are perfect here!
Stayed 1 night in Feb 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing experience! This was my second time at a ryokan and it exceeded all expectations. From the pick up at the train station, to the hospitality, and most importantly, the room that we got was one of the best! We got the king size bed with a private onsen and it did not disappoint. The food was also amazing. We tried out the public bath too and it was empty! We had it all to ourselves. Everything was just so well thought out. I will definitely be back.

10/10 Excellent

Maki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. The staff are great!! They were very friendly and accommodating. The ryokan itself has great Japanese garden and architecture. The room and the amenities were awesome. I would come back again. !! :)
Stayed 1 night in Feb 2023

10/10 Excellent

STEPHEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked at room with the private Japanese Stone Bath. The room is excellent and is bigger than the photo shows. We have been to other Onsen with private bath, and the food, service and comfort here are top quality. Our room is also on a hill, so you walked up a nice garden path to get here. The hotel itself is only 3-5 minutes walking from the entrance to the beautiful Izu Panorama Park.

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that showed us around the property and introduced us to our rooms was very kind, I felt super welcomed.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Room and view were stunning. Bath was nice but there were small mold spots on the ceiling and windows. One of the sliding windows in the room has the frame detaching too. Hard to open and close. But neither took away from a great stay.

10/10 Excellent

shannon

Stayed 1 night in Nov 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from ishinoya on 31 Aug 2020
Thank you for using Ishinoya. I am very pleased to have received such an excellent evaluation. We look forward to seeing you again

8/10 Good

Kanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2020
Response from 伊豆長岡温泉 Villa Garden 石のや on 4 Jun 2020
この度は、伊豆長岡温泉Villa Garden 石のやにご宿泊いただきまして誠にありがとうございます。 またのご利用を心よりお待ちしております。

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay!
Absolutely wonderful spot-- the room was huge and the stone bath was beyond amazing... lovely meals, great gardens, just a fabulous property.
Stayed 1 night in Nov 2019
Response from Ishinoya Manager on 11 Dec 2019
Thank you very much for using Ishinoya this time. I am very pleased with all the satisfaction. We will continue to provide the best service. Please come again.

10/10 Excellent

Del

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is awesome with a very zen feel and the place is clean. Only downside is the movement of baggage from garden to rooms are more labour intensive.
Stayed 2 nights in Nov 2019
Response from Izunagaoka onsen Villa Garden Ishinoya Kato on 27 Nov 2019
Thank you for staying with us here Ishinoya and your kind review. The hotel has separate rooms surrounding a Japanese garden. There are many steps from the front to the room, and I apologize for the inconvenience, but we are happy if you enjoy the atmosphere. We will continue to strive to become a hotel where customers can relax. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax, just make sure order the meal with the stay. Limited restaurant, but if you like 7 eleven is perfect.
Stayed 1 night in Aug 2019
Response from Izunagaoka onsen Villa Garden Ishinoya Nakanishi on 5 Sept 2019
Thank you for sharing your review with us. The Management and Staff would like to thank you for the wonderful comments. We would recommend trying dinner for your next visit. Our warm hospitality awaits your return sometime soon.

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
I really loved our room/suite. My wife and I took the two double beds in the bedroom and the teenagers had futons in the other room. With the Japanese sliding panels you could open up or close off the various areas. The resort is quiet and beautiful. The public bath areas are the main feature of the hotel, and they are really nice. Each side has both an indoor and outdoor area, with different bath options such as tubs, pools, etc. The products they provide, and towels, yukatas, etc., are high quality. The main close-by attraction is the cable car ride up the mountain, from which we got a great view of Mt Fuji. Interestingly, there was no coffee in the room or even available at the breakfasts or dinners, but only in a free vending machine in the hotel lobby. My only complaint is that I had paid for the breakfast and dinner, which meant that I was paying about $1500 a night. What aggravated me was that then they charged me extra for house wine, cokes, etc, which ought to be included in such a price. So the $3000 I paid gladly since I agreed to it, but the extra $100 to have basic beverages with the fancy multi-course meals galled me a bit. The place is already priced above the market, so they should not be greedy. Overall, a very fancy experience, and a world away from Tokyo, although less than an hour away on the Shinkansen.
Stayed 2 nights in Aug 2019
Response from Ishinoya Kato on 23 Aug 2019
Thank you for staying with us here Ishinoya and your kind review. We would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments. The hotel has separate rooms surrounding a Japanese garden. We would be happy if you could feel the Japanese atmosphere. We are very sorry for the price, and we are very sorry. We will endeavor to make it easier for customers to understand. We will continue to make efforts to become a hotel where customers can make wonderful memories. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place for a ryokan experience!
Stayed 1 night in Jul 2019
Response from Izunagaoka Villa Garden Ishinoya Nakanishi on 24 Jul 2019
Thank you for sharing your review with us. What a lovely review! Our warm hospitality awaits your return sometime soon.

8/10 Good

BEDE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hungry in rural heaven
If your looking for a traditional style oasis in rural japan then this is the place. Well appointed villas on well manicured grounds. Excellent hot springs with options for private baths. Our biggest disappointment was the dining options. We asked for dinner and beakfast for the next day after traveling all day and were quickly turned away with no options or consideration. Very quick to say “no” instead we were provided with a hand written map of local establishments that were far and few between. Otherwise a great stay.
Stayed 1 night in Apr 2019
Response from Villa Garden Izu Nagaoka Onsen Morita on 10 Apr 2019
Thank you for staying with us here Villa Garden Izu Nagaoka Onsen and your review. I am very honored that you were satisfied with the Sukiya-zukuri building and the in-room hot spring. Thank you for admiring the cleanliness of the facilities and equipment. Because you had booked with a plan without meals, you could not receive additional meals on the day. We apologize for the inconvenience. I hope you are satisfied with the nearby restaurants. We certainly hope we will have the opportunity to serve you again.

8/10 Good

Pei-Bi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Ishinoya on 28 Feb 2019
Thank you for sharing and taking time to write this review! We are delighted it you enjoy the time in Ishinoya. We keep doing our best to be number 1 hotel in Izu-nagaoka area and we all awaits your return.

10/10 Excellent

Kim Tai Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Comfy stay, yummy food, great services!
Stayed 1 night in Dec 2018
Response from Ishinoya on 28 Feb 2019
Thank you for sharing your review with us. All staff would like to tank you for giving us max evaluation! We keep our best to be number 1 hotel in Izu-nagaoka area. Our warm hospitality awaits your return sometime soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and friendly staffs. Kids absolutely loved the place.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Absolutely wonderful - beautiful rooms and facilities and the trip on the Cable Car was great too!
Stayed 2 nights in Feb 2018

10/10 Excellent

Kaori, Laguna Niguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful garden, superior staff and sublime onsen
My husband, two teenage sons and I stayed here for one night on our last night in Japan. It was very tranquil and we were able to stretch out in the spacious room. Our boys enjoyed the private onsen in our room while my husband and I went to the main bath of the ryokan, which included a large indoor soak, and several outdoor soaking set ups. The men and women side switched at midnight so we got to try the other side in the morning.
Feeding koi fish
Foot bath
Koi pond
Stayed 1 night in Jun 2017

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional Japanese hotel
Very nice traditional Japanese hotel, with very good service quality. The room was a bit dark and lacking windows, but it was a trade off for enjoying the connected semi outdoor covered private bath.

10/10 Excellent

Emma, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Lovely staff. Great experience and a must do while in Japan. We stayed for one night and it was lovely to relax for one night as travelling around can be quite tiresome. The food was delicious and our room was wonderful, having our very own hot spring was definitely a great experience.

8/10 Good

Tadasu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
良かった
Stayed 1 night in Apr 2024
Response from 石のや伊豆長岡 on 12 May 2024
ご宿泊、ご投稿ありがとうございます。機会がございましたら、ぜひまたお越し下さい。お待ちしております。

10/10 Excellent

Patricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del anfitrion!! Todo perfecto, muy bueno para pasarlo en familia o en pareja
Stayed 1 night in Apr 2024
Response from Ishinoya Izunagaoka on 9 May 2024
This is Ishinoya Izunagaoka.I am honored to receive your kind words.We would be happy if we could help you to truly relax through the traditional buildings and hot springs at our hotel, which is surrounded by nature.We will do our best every day to ensure that you are satisfied with your visit.

10/10 Excellent

Darwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen at Tambo was great! Everything’s fine except the dinner, particularly the soy sauced stewed pork was slightly overcooked, and the kettle rice was a bit soggy. Could have improved the above to bring the overall experience to another level
Stayed 1 night in Mar 2024
Response from Ishinoya Izunagaoka on 9 May 2024
This is Ishinoya Izunagaoka. Thank you very much for using our hotel. We are glad that you enjoyed your stay at our hotel. We regret that you were not completely satisfied with the meal, but we will take your valuable feedback into account. Also, please come to Ishinoya when you come to Izunagaoka.