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Reviews of Country Inn & Suites by Radisson, Indianapolis Airport South, IN

2.5 out of 5
Country Inn & Suites by Radisson, Indianapolis Airport South, IN
5630 Flight School Dr, Indianapolis, IN

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1002 reviews" "
Rating 8 - Good. 273 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Maher

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was smaller than we thought, the TV didn't work for 2 days or so, the food was horrible.
Stayed 3 nights in May 2024
Response from Katie Stuart-General Manager on 21 May 2024
I am so sorry we failed to meet your expectations. We did do a conversion to direct TV but the TV was only down a few hours. Please bring any issues to our attention so we can correct.

6/10 Okay

Arthur Schunck

Stayed 1 night in May 2024
Response from Katie Stuart-General Manager on 21 May 2024
Thank you for your feedback

10/10 Excellent

Jennifer

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great place , nice and clean !
Stayed 2 nights in May 2024
Response from Katie Stuart-General Manager on 21 May 2024
Thank you, Jennifer! We are glad that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I had a great time and saw NF at Gainbridge! We had a blast.
Stayed 1 night in May 2024
Response from Katie Stuart-General Manager on 21 May 2024
Thank you, Rachel! We are glad you had a great trip to Indianapolis!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Katie Stuart-General Manager on 19 May 2024
Thank you! We are glad that you enjoyed your stay with us!

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Katie Stuart-General Manager on 19 May 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Cassandra

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good. Nice property close to the major highway.
Stayed 2 nights in May 2024
Response from Katie Stuart-General Manager on 17 May 2024
Thank you, Cassandra! We are so pleased to hear you enjoyed your stay, including our hot breakfast! We hope to see you the next time your travels bring you to Indy!

10/10 Excellent

Maia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked our stay at Country Inn. The room was clean, the breakfast was good and the staff was friendly. The only thing that I missed is that there's nowhere to hang your clothes. Since our stay was short it wasn't a big deal.
Response from Katie Stuart-General Manager on 17 May 2024
Maia, Thank you for your kind words about your recent stay! We are so glad to hear you enjoyed your stay! The closet is actually behind the full length mirror! Don't worry, many miss it! We hope to see you again soon!

10/10 Excellent

Kate L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in May 2024
Response from Katie Stuart-General Manager on 10 May 2024
Thank you, Kate! We pride ourselves on having a great staff and I am glad that you thought they were too! We hope to see you again soon!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the breakfast was good. They also provided a free shuttle from the airport to the hotel, which was very convenient. Perfect for our trip to pick up our son from Indiana University.
Stayed 1 night in May 2024
Response from Katie Stuart-General Manager on 10 May 2024
Thank you, Cynthia! We are so pleased to hear you enjoyed your stay with us! We hope to see you the next time you are in area!

10/10 Excellent

Melody, Sandwich

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well
Stayed 2 nights in May 2024
Response from Katie Stuart-General Manager on 9 May 2024
Thank you for your kind words. We are glad to hear you enjoyed your stay!

6/10 Okay

Leslie

Disliked: Amenities, property conditions & facilities
The room was clean and the staff were friendly. The hotel itself needs updating and I wish they had more options at breakfast for different food allergies.
Stayed 2 nights in May 2024
Response from Katie Stuart-General Manager on 13 May 2024
Thank you, Leslie for your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in May 2024
Response from Katie Stuart-General Manager on 6 May 2024
Thank you, James. We are glad you enjoyed your stay with us!

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, easy access to highway. Could use some minor maintenance - shower didn’t drain well, desk chair had peeling seat
Stayed 2 nights in Apr 2024
Response from Katie Stuart-General Manager on 6 May 2024
Thank you, Melissa for your feedback. We appreciate it as we strive to be the best we can be!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were really nice. Breakfast was very good. Staff are doing a great job at this location. They seem to really care.
Stayed 1 night in May 2024
Response from Katie Stuart-General Manager on 6 May 2024
Thank you, Michael! We appreciate your kind words and I have shared them with the staff! We hope to see you the next time you are in the Indianapolis area!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Katie Stuart-General Manager on 6 May 2024
Thank you, Joe! We are glad to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Kristy, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The property was clean.
Stayed 2 nights in Apr 2024
Response from Katie Stuart-General Manager on 1 May 2024
Thank you, Kristy! We are glad to hear you enjoyed your stay including our hot breakfast! We hope to see you again soon!

4/10 Poor

priya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs upgrade.. carpets are old and feels outdated.
Stayed 2 nights in Apr 2024
Response from Katie Stuart-General Manager on 30 Apr 2024
Thank you for your feedback as we continually strive to improve our experience for our guests.

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made our stay amazing.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 29 Apr 2024
Thank you, Amanda! We are glad to hear you enjoyed your stay!

6/10 Okay

C. James

Travelled with family
Liked: Staff & service
I booked the room for easier access to the airport. Surrounding neighborhood is sketchy and hotel is not a good park and fly. Not really at the airport but close. I did not feel that it would be safe to leave my vehicle there for long periods of time. Not good restaurants in the area.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 29 Apr 2024
Thank you for your feedback. I am not sure why you feel it is not a safe area, but I am sorry you felt that way. We don't have a lot of sit down restaurants right at the exit and I do apologize.

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Too close to interstate and only one way in/out of driveway
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 29 Apr 2024
Emily Thank you for your feedback. I am not sure if you are thinking of the correct hotel, as we have two entrances to the parking lot and you can enter/exit either way. I apologize if you were under the impression that you couldn't.

8/10 Good

Gabrielle

Stayed 2 nights in Apr 2024
Response from Katie Stuart-General Manager on 19 May 2024
Thank you! We are glad to hear you enjoyed your stay!

10/10 Excellent

DARREN D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Katie Stuart-General Manager on 25 Apr 2024
Thank you! Hope to see you again soon!

10/10 Excellent

Lucesita

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms.
Stayed 2 nights in Apr 2024
Response from Katie Stuart-General Manager on 24 Apr 2024
Thank you, Lucesita. We hope to see you again soon!

10/10 Excellent

Natosha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the indoor hot tub & swimming pool.
Stayed 2 nights in Apr 2024
Response from Katie Stuart-General Manager on 23 Apr 2024
We are glad to hear you enjoyed your stay, especially our indoor pool area! We hope to see you again soon!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Katie Stuart-General Manager on 25 Apr 2024
Thank you! We are glad to hear you enjoyed your stay!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and appreciated the shuttle service.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 23 Apr 2024
Jennifer Thank you for your kind words! We are glad to hear you enjoyed your stay with us and your interactions with our amazing staff! We hope to see you again soon!

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean and comfortable room before our early flight. Great shower pressure, comfy beds
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 23 Apr 2024
Thank you, Eileen. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 23 Apr 2024
Thank you!

4/10 Poor

Kyle

Stayed 2 nights in Apr 2024
Response from Katie Stuart-General Manager on 9 May 2024
Thank you for your feedback!

4/10 Poor

Kerrigan

Business traveller
Disliked: Cleanliness, amenities
While the property is close to the airport (a bonus) - it is dirty, outdated, and smells a bit. Healthy food choices around the area are non existent. The staff was fine -- not overly friendly, but polite and professional.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 18 Apr 2024
Kerrigan Thank you for sharing your feedback. I am so sorry to hear you were underwhelmed with the property.

4/10 Poor

William

Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 6 May 2024
Thank you for your feedback!

6/10 Okay

Paul, Hedgesville

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The general feel of the hotel is decent with convenient parking and good facilities, and the staff was friendly and efficient. We arrived at 9 p.m. and were ready for showers and sleep after a long drive, so we didn't take full advantage of the indoor pool, patio seating and fitness center which were all nice. The rooms seemed clean and comfortable at first. However, our kids discovered a few bed bugs in their beds - a couple of dead ones, and one large one that was alive. We alerted the front desk in the morning and showed them the live one we caught, and told them we didn't know we were getting a roommate - it didn't take up much room, but did keep the kids awake as they inspected everything before settling down to sleep well after midnight. We didn't attend the continental breakfast except for a bagel and some coffee. The bagel was good and the food looked fine, but the coffee was weak and uninspiring.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 17 Apr 2024
Thank you Paul for your feedback! I am so sorry for the inconvenience and we have addressed this issue with the room! Again, I do apologize!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far my stay here has been good
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 17 Apr 2024
Great to hear! Thank you for your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, no problems to report.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 17 Apr 2024
Thank you, Daniel! We hope to see you next time you are in the area!

8/10 Good

Esther

Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 6 May 2024
Thank you for your feedback about your recent stay!

10/10 Excellent

carolina

Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on 17 Apr 2024
Thank you!

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 12 Apr 2024
Thank you! We love to hear you enjoyed your stay! We can't wait to see you again soon!

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very helpful and informative.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 8 Apr 2024
Thank you, Roland! We are glad you enjoyed your stay and your interactions with the staff were pleasant. We hope to see you again soon!

6/10 Okay

Gabrielle

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms and property needs to be updated staff very friendly walls or so thin you can hear people walking and talking next door and above you someone was pacing all night sounded like floor was going to cave in
Stayed 2 nights in Mar 2024
Response from Katie Stuart-General Manager on 7 Apr 2024
Thank you for your feedback. I am very sorry for your experience! I do apologize for the inconvenience of that!

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super busy due to a popular concert in the area but the staff was super friendly and were working quickly to get people checked in. The hotel was very clean and the breakfast was great!
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 6 Apr 2024
Thank you, Elizabeth. We appreciate your kind words! So glad to hear you enjoyed your stay and we hope to see you next time your travels bring you to Indy!

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and easy check out
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 6 Apr 2024
Thank you! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just the right size for a 2 night stay for our family of 3. All of the facilities were clean, staff was very helpful and friendly. There were no issues with our stay. The hotel is located outside of the city and conveniently right next to a freeway (yet not too noisy) so traveling into the city is a breeze. Breakfast bar had lots of options, delicious food and the pool was a lot of fun and very clean. There were always clean towels fresh and ready for use at the pool. Clean towels were restocked multiple times by staff members during our use of the pool.
Stayed 2 nights in Mar 2024
Response from Katie Stuart-General Manager on 4 Apr 2024
Thank you, Courtney! We are so pleased to hear you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Due to construction, the hotel was difficult to get to.
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on 4 Apr 2024
Thank you for your comments.

8/10 Good

Jordin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast buffet was amazing. loved the pool and hot tub. room had a few points where it could improve such as splash marks on the walls behind the trash can, and places in the walls /doors where it is evident holes once existed but over all very satisfied. also liked the soaps and makeup remover in the bathroom
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on 4 Apr 2024
Thank you, Jordin for your feedback! We love to hear you loved our hot breakfast bar! We think it is pretty great too! I have shared your housekeeping feedback with our Executive Housekeeper, as we are always looking for ways to improve our operation! We hope to see you again soon!

10/10 Excellent

???

Travelled with family and small children
Love it. Good bedding, blackout curtains, clean bathrooms. I really like the laconic contemporary design in rooms and high ceilings that create feeling of spacious. Good breakfast and pool. The location although could be better: a highway is right behind the hotel.
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on 1 Apr 2024
Thank you for your feedback! We are so glad to hear you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

Charles M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on 1 Apr 2024
Thank you!

10/10 Excellent

Joseph, Champaign

Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on 17 Apr 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Ronal, EDEN PRAIRIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on 25 Mar 2024
Thank you! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on 26 Mar 2024
Thank you! We hope to see you again soon!