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Reviews of Sky Ute Casino Resort

3.5 out of 5
Sky Ute Casino Resort
14324 US HWY 172 North, Ignacio, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews" "
Rating 8 - Good. 219 out of 1001 reviews" "
Rating 6 - Okay. 62 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice casino, pretty clean, but not eating areas, one closes at 1pm, the 2nd one opens at 5pm and 3rd one is too small to handle the crowds in my opinion
Stayed 1 night in May 2024
Response from Monique on 15 May 2024
Thank you for taking the time to rate and leave us a review, we appreciate your honest feedback. The Sky Ute Casino Resort has a lot of upcoming changes underway. We hope you come back and visit us again.

10/10 Excellent

Annette

Travelled with family
Always a great stay!
Stayed 1 night in May 2024
Response from Monique on 13 May 2024
Thank you for your review, Annette. We're thrilled that you enjoyed your stay with us.

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!! Only hotel with shuttle service
Stayed 1 night in May 2024
Response from Monique on 13 May 2024
Thank you for taking the time to leave a review, we appreciate your feedback.

10/10 Excellent

Mandy, SLC

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice, no smoking was a pleasant surprise!
Stayed 1 night in Apr 2024
Response from Monique on 13 May 2024
Thank you for leaving us a review, Mandy. We're happy you enjoyed your experience.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurants . Cleanliness, quiet, very nice.
Stayed 3 nights in Apr 2024
Response from Monique on 13 May 2024
Thank you for taking the time to leave us a review, Nicole. We're thrilled to hear you enjoyed your stay and look forward to serving you again.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room. Excellent food and fun. Reasonable prices. Will come again.
Stayed 1 night in Apr 2024
Response from Monique on 13 May 2024
Thank you for the kind review, Lisa. We're very happy you enjoyed your stay with us.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Walter

Stayed 2 nights in Apr 2024
Response from Monique on 14 May 2024
Thank you for your feedback, Walter.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very friendly and helpful. The room is cozy and clean. The view could be better, but overall very happy.
Stayed 1 night in Apr 2024
Response from Monique on 13 May 2024
We're happy you enjoyed your stay, Dana. Next time you come to visit, we'll find that better view for you.

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to fly out of La Plata Airport
Stayed 1 night in Apr 2024
Response from Monique on 13 May 2024
Thank you for taking the time to leave us a review, Linda. We're happy to hear that you found our location convenient.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great steakhouse
Stayed 5 nights in Apr 2024
Response from Monique on 13 May 2024
Thank you for your kind review, Craig. We're thrilled you enjoyed your visit.

10/10 Excellent

Darin

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place 20 minutes outside Durango. Now that they have opened up the bowling alley on more day and times it was even better. Great for families with kids. Huge pool, bowling, small arcade, food options on site. Then it's just a quick drive in to Durango in the day time.
Stayed 3 nights in Mar 2024
Response from MB on 13 May 2024
We're very happy you enjoyed your stay, Darin. We are expanding our hours and getting ready to reopen the bingo hall, so be sure to come back and visit us again!

4/10 Poor

Justin

Liked: Staff & service, property conditions & facilities
Restaurant closed an hour early. We ended up having to drive into tow to eat which defeated the purpose of staying here for our airport run
Stayed 1 night in Mar 2024
Response from MB on 13 May 2024
We're sorry to hear you were inconvenienced. We are in the process of expanding the casino's hours and hope you will come back to visit us again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice little casino with comfortable rooms. Just what I needed for one night
Stayed 1 night in Mar 2024
Response from Crystal on 26 Mar 2024
Thank you, Scott, for your review. We are glad our services met your needs. It was a pleasure having you as our guest and we hope to welcome you back soon.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome security staff!!
Stayed 1 night in Mar 2024
Response from Crystal on 14 Mar 2024
Thank you for taking the time to rate and review our hotel. We do have an amazing security staff. We will pass this information along.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Crystal on 6 Mar 2024
Thank your taking the time to rate our facility.

10/10 Excellent

Dana

Liked: Amenities
The entire property is very clean and obviously well taken care of!
Stayed 1 night in Feb 2024
Response from Crystal on 6 Mar 2024
Thank you for your review. We our glad our services met your expectations. If you have any questions or concerns, please contact us directly. We look forward to having you back.

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to visit both Pagosa springs and Durango. The pool was amazing!
Response from Crystal on 6 Mar 2024
Thank you for your feedback. It's greatly appreciated. We are happy to hear that our services met your needs. If you have any questions or concerns, please contact us directly.

10/10 Excellent

Veronda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Crystal on 6 Mar 2024
Thank you for your feedback and staying at our resort. If you have any questions or concerns, please contact us directly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Crystal on 6 Mar 2024
Thank you for taking the time to rate our facility.

8/10 Good

Teddy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Crystal on 6 Mar 2024
Thank you for taking the time to rate our facility.

8/10 Good

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2024
Response from Crystal on 6 Mar 2024
Thank you for staying with us. We appreciate your feedback. Please contact us directly for any issues you had.

10/10 Excellent

codi, cedaredge

Stayed 1 night in Jan 2024
Response from Crystal on 20 Mar 2024
Thank you, Codi, for taking the time to rate our facility.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for taking the time to rate our facility.

4/10 Poor

Jared

Liked: Cleanliness
Free Shuttle to Durango Airport
Did not have any restaurants open during our stay. Also had issues with no Hot water and low pressure in the room. Airport shuttle was only thing that was nice about our stay.
Stayed 1 night in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for bringing that to our attention. Our management will look into these issues. We will work to correct this. We are happy to hear our shuttle services met your expectations. If you have any more concerns, please contact us directly.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for taking the time to rate our facility.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Very nice rooms and restaurants. Had a great pool and workout room.
Stayed 1 night in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for your review. We are glad our services met your needs. It was a pleasure having you as our guest and we hope to welcome you back soon.

10/10 Excellent

N

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price too high for rooms
Stayed 1 night in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for bringing that to our attention. Our management will be looking into creating a relaxing environment for your next visit.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
cold weather
The room was on the colder side but there was artic area coming through the area at the time, but I would think that the resort would have planned for it by setting the room temperatures up a little bit for those checking in. Also, took a long time for the hot water to heat up to the third floor. I could have been told to run the water longer prior to getting in the shower.
Stayed 1 night in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for bringing that to our attention and taking the time to rate our facility. Our management is looking into this issue and are working to create a relaxing environment for your next visit.

10/10 Excellent

Michon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserves more than 5 stars
Sky Ute is always the nicest spot to stay in the Durango area: clean, AFFORDABLE and friendly.
Stayed 1 night in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for your review and taking the time to rate our facility. We are glad our services met your expectations. It was a pleasure having you as our guest and we hope to welcome you back soon.

6/10 Okay

Jaime

Liked: Cleanliness
The casino is in the middle of nowhere. So if you're staying on a Monday and or a Tuesday and dont have a rental(car), be sure to bring your own foor as there is no food available for dinner. Also, orangish/yellowish fluid came out of my bathtub. It was only for a few seconds but it definitely put me off to taking a bath. Finally, I must mention how helpful and extremely pleasant the staff and management was for my week stay. With that being said, overall I would recommend visiting the charming Sky Ute Casino & Resort.
Stayed 3 nights in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand that our location can be a challenge for those without transportation, and we appreciate your suggestion to bring your own food on off-peak days. Regarding the issue with the water, we have addressed this with our maintenance team to ensure it does not happen again.We are delighted to hear that you found our staff and management helpful and pleasant throughout your week-long stay. Providing excellent service is a top priority for us, and we are thrilled that our team made a positive impact on your experience.We hope to welcome you back to Sky Ute Casino & Resort in the future and provide you with an even better stay. Thank you for choosing to stay with us and for recommending us to others.

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brit on 8 Feb 2024
Stacy,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Brit on 8 Feb 2024
David,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

8/10 Good

GUO, Corpus Christi

Liked: Cleanliness, staff & service, property conditions & facilities
Casino
Stayed 1 night in Jan 2024
Response from Brit on 8 Feb 2024
Guo,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brit on 8 Feb 2024
Philip,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Great location for me. I don't gamble, but really like the property for the hotel. Large rooms, super clean & quiet. Full bathtub plus stand-alone shower. Nice pool and fitness room.
Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
Cindy,Thank you for taking the time to rate and share your experience with us! Hopefully you're able to stay this summer when we have our mini golf open, and always feel free to give our front desk a call for local recommendations on activities for you!We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2024
Response from Crystal on 6 Mar 2024
Thank you for taking the time to rate our facility.

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
Virginia,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brit on 8 Feb 2024
Anon,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Brit on 8 Feb 2024
Brooke,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

julie, Farmington

Travelled with partner
Liked: Amenities
Piping in calming music in hallways and ?scents? I wasn’t sure if I was really smelling cinnamon or lavender or it was just all my brain being surrounded by such a beautiful hotel. Real in room coffee mugs and glasses. A FUNCTIONAL balcony and nonsmoking facility. Plus husband WON some $! We will be back.
Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
Julie!Thank YOU for the giggle. :)Thank you for taking the time to rate and share your experience with us! We hope to see you again very soon!Sky Ute Casino Resort

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and super clean. This place smelled amazing and the staff was courteous and attentive.
Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
Michele,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
John,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice size rooms, friendly staff and very secure. Restaurant was well priced and service and food were great.
Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
Debbie,Thank you for taking the time to rate and share your experience with us! We are so happy that we met your expectations.We hope to welcome you again as our guest very soon!Sky Ute Casino Resort

8/10 Good

Monica, Humble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and that there was no smoking on the property. I didn’t like that we didn’t know that the restaurants were closed on Mondays and Tuesdays and that no restaurants were close by. We had to go eat out in Durango.
Stayed 4 nights in Dec 2023

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the resort but left to early to try the restaurant
Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
Bradley,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again so you can try some of our delicious food!Sky Ute Casino Resort

10/10 Excellent

Anna Jane

Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
Anna Jane,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

8/10 Good

William

Stayed 2 nights in Jun 2023
Response from Brit on 8 Feb 2024
William,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and staff.
Stayed 1 night in Dec 2023
Response from Brit on 8 Feb 2024
Taylor,Thank you for taking the time to rate and share your experience with us! We hope to welcome you again as our guest!Sky Ute Casino Resort

10/10 Excellent

Courtney

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a getaway!
Stayed 1 night in Dec 2023