Thank you for this review and hope you enjoyed your stay at Marble Stella Maris hotel! We have explained in all our websites that the hotel is situated on a hill, sorry for any inconvenience caused!

Thank you very much for taking the time to leave us such a glowing review about your experience with us on Expedia. We are really pleased to know you enjoyed your stay with us and that you enjoyed the lobby bar with it's menu, drinks, breakfast buffet and the clean room and bathroom. Many of our future guests will benefit from hearing about your experience at the hotel!Best regards,Guest Relations.

Thank you for sharing your positive experience, and we hope to welcome you back for another excellent stay in the future!

Your feedback is incredibly important to us, and I assure you that we take these issues very seriously. We strive to provide excellent service, and it's clear that we fell short of your expectations in this instance. Your feedback will be shared with our team to ensure that we learn from this experience and make improvements.

Thank you for choosing us for your relaxing getaway. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.

Thank you for your positive review! We're thrilled to hear that you loved our hotel. It's fantastic to know that you found our staff friendly and helpful, and that you enjoyed your clean and comfortable room. We're delighted that you had a pleasant dining experience and enjoyed the excellent food. It's also great to hear that you found our pool and relaxing areas clean and easily accessible. We're glad you enjoyed the evening entertainment, and we'll be sure to pass your compliments to Xavier and our activities staff. They will be thrilled to hear that they made your stay enjoyable. We hope to welcome you back soon for another wonderful stay!

Thank you very much for your review and for highlighting our dedicated and hard-working cleaning staff. We are delighted to hear that you found the cleanliness of your room flawless and that all our staff were friendly and accommodating. Your suggestion regarding the blackout curtains is greatly appreciated, and we will definitely take it into consideration for future improvements. We strive to provide our guests with a comfortable and restful stay, and your feedback helps us to achieve that goal. We hope to welcome you back again in the future for another enjoyable stay. Thank you for choosing us!Marble Stella Maris Team!

Thank you for your 5* points! We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Yours sincerely,Guest Relations team.

Thank you very much for your stay at Marble Stella Maris hotel and for sharing your rating and comments on Expedia. We are very glad to read your comments about the staff and food and we have also taken note of your comments on block 13. We have informed the management regarding this review! Hope to see you again in the near future!Yours sincerely,Guest Relations team!

Thank you for your 5* review! Many sincere thanks for your kind review and recommendation to Marble Stella Maris Hotel. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back next season too!Kind regards, Guest Relations Team

We are pleased to hear that you enjoyed the services of our friendly staff, food, and clean and spacious rooms, although we regret that other aspects of your stay did not completely live up to your expectations like our location, we are sorry but we can not change this and we have also informed on our websites the location of the hotel. We take note of all the suggestions and comments with the aim of improving our quality.Yours sincerely,Guest Relations team!

We thank you for your comments about your recent stay at Marble Stella Maris Hotel and for taking the time to give us these points! We would appreciate if you could explain as to what aspects you liked and didn't like so we could improve our services for the future!Yours sincerely,Guest Relations team.

Thank you for giving us full points and taking the time to do so! We greatly appreciate it! We work very hard to offer our guests high standards of service and it gives us great pleasure to know that you had a great experience with us and we look forward to welcoming you back in the near future!Yours sincerely,Guest Relations team.

Thank you for your 5* review! We hope to have the opportunity of welcoming you back in the not so distant future. Yours truly, department of Guest Relations

Many sincere thanks for your kind review since many of our future guests will benefit from hearing about the experience of past guests like yourself in our hotel. We are very pleased to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very happy that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Yours truly, department of Guest Relations

Your positive feedback is really appreciated and we would like to thank you for taking the time to inform us about your recent visit to Marble Stella Maris hotel. We were pleased to read that you thoroughly enjoyed our the hotel and our incredible staff!Yours sincerely,Guest Relations team.

Many sincere thanks for your kind review. We are very pleased to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very happy that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Yours sincerely, Guest Relations team.

Thank you for your 5* review! Yours truly, Guest Relations team

Many sincere thanks for your kind review and recommendation to Marble Stella Maris Hotel. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards, Guest Relations Team

Thank you for your 5* review! Yours truly, department of Guest Relations

Thank you very much for these excellent points on your stay with us at the hotel, we greatly appreciate it!Yours sincerely,Guest Relations team.

We thank you for your comments about your recent stay at Marble Stella Maris Hotel and for highlighting the aspects that met your approval and those aspect you liked less. Just so you know, we cant leave water bottles in the fridge every day due to government regulations on combatting plastic pollution. However, we would have refilled for you every day if you had brought the bottle to the bar. Yours truly, Guest Relations team.

Many sincere thanks for your kind review and recommendation to Marble Stella Maris Hotel. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon!Kind regards, Guest Relations Team

We thank you again for your points and hope to have the opportunity of welcoming you back in the not so distant future! Yours sincerely,Guest Relations team

Thank you for your rating! Please let us know what could be improved in your opinion to get a 10* rating. Yours truly, Guest Relations team.

Thank you for taking the time to share this constructive feedback with us. Our apologies for the shortfalls in meeting your expectation, please note it was not intentional. Your feedback has been shared with the team to take immediate corrective action for our continuous improvement to serve you better in the future. We did have some issues with the buggies for a week and had to use one buggy. The maximum wait is 15 minutes as the hotel is situated on 6 acres of land. There are 2 bellboys in the buggy as one is there to help the guests to take their luggages and the other to control the buggy as there's always a guest in it and incase it goes back (as the resort is situated on a hill). We take the safety of our guests very seriously and for this reason that we have 2 bellboys, 6 people can easily fit in a buggy at a time, as the buggies are quite big. If it's possible please let us know who the bellboys were who argued with you as we will talk to them and take action about it. We have a weighing scale for guests at the reception which you do have to put 1 as we have been using this becuase we had a different weighing scale and the guests used to break it all the time as most of them wanted to weigh themselves and not their luggages. Please allow me to express my sincerest apologies once again for the challenges you have encountered and reassure you this does not reflect our normal standards of service.

Thank you for your 5* review! Yours sincerely, Guest Relations.

Please accept our sincere apologies for your experience with us on this occasion. We can assure you that this is not indicative of our usual standards of service. We would appreciate it, if you could please explain the reason as to why you have given us these points, inorder for us to improve our standards and services.Yours sincerely, Guest Relations Team

Thank you for your 5* review! The Guest Relations Team.

Many sincere thanks for your kind review. We are very pleased to hear that our services made such a positive impression on you. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you again for choosing to stay with us at Marble Stella Maris and we look forward to welcoming you back next season too!. Kind regards, Guest Relations Team

Thank you for taking the time to give us points on your experience at our hotel, we appreciate it immensely!Yours sincerely, Guest Relations Team

Please accept our sincere apologies for the shortfalls in meeting your expectations. We have noted your comments of the hotel and yes this hotel is 60 years old, but we do our best to renovate it every winter.. Rest assured that we have taken immediate corrective action for our continuous improvement. We are happy that you enjoyed the buffet! Yours sincerely, Guest Relations team.

Thank you for your 5* review!

Thank you for taking the time to rate your visito to our hotel. Guest rating/feedback is something that is extremely valuable to us. Yours sincerely, the guest relations team.

Many sincere thanks for your kind review and recommendation to Marble Stella Maris Hotel. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards, Guest Relations Team

Thank you for your 5* review! We strive to provide memorable experiences for our guests, and it is wonderful to hear that we have succeeded. We would like to thank you again for your review and hope to have the opportunity of welcoming you back in the not so distant future.Yours sincerely, The Guest Relations Department.

Thank you for your 5* review!Best regards, Guest Relations team

We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded. We will inform the staff from the external car rental about your comment and hopefully it will not happen again! Best regards, Guest Relations Team

Thank you for your rating, we appreciate it immensely! Best regards, Guest Relations Team

Thank you for your points, we would really appreciate it if you could explain the positives and negatives as we can improve our services in the hotel!Best regards, Guest Relations team

Dear Louise, Thank you for taking the time to review your recent stay at Hotel Marble Stella Maris Ibiza. We are delighted to hear your enjoyed your stay and that the beauty of nature of our surroundings caught your eye. The hotel is built like a resort so all the rooms are based on a vast six hectares area hence buggy service is provided. Looking forward to welcoming you again in the future.

Thank you for taking the time to send this review! We greatly appreciate it!Best regards,Arletta Bowen,Guest Relations

Dear Marta,On behalf of Marble Stella Maris hotel, I take this opportunity to thank you for your review and hope to see you again, should you wish to come on a holiday to Ibiza!Guest Relations

Dear Jo,Thank you for taking the time to review us! We are very glad to read you had such a positive experience at Marble Stella Maris. We appreciate all your nice comments and they will be passed onto the team. We hope to have the pleasure of welcoming you again in the near future.Warm regards,Guest Relations Department

Dear Olushola, I would like to thank you for taking the time to review Marble Stella Maris after your most recent stay with us. The hotel takes your feedback into high consideration and I can assure you, your comments have been forwarded to the relevant departments. I look forward to welcoming you back and do hope you had a safe journey home! Warm regards,

2.Dear Guest, We would like to thank you for taking the time to review Marble Stella Maris after your most recent stay with us. Whilst thanking you for your positive remarks regarding our hotel, we look forward to the opportunity of welcoming you back in the near future!Sincerely,Guest Relations Department

Dear Moe,First and foremost I would like to thank you for choosing Marble Stella Maris as your preferred hotel for your stay in Ibiza. I would like to start by apologizing to you for not meeting your expectations. Your stay is very important to us and we strive to make each stay as pleasant and comfortable as possible.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.In the meantime, I remain at your disposal for any additional information or requests. Kind Regards,

Dear Michael, First and foremost we would like to thank you for choosing Marble Stella Maris as your preferred hotel for your stay in Ibiza. We appreciate that you have taken the time to provide us with your feedback about your experiences during your stay. We would like to start by apologising to you for not meeting your expectations. Your stay is very important to us and we strive to make each stay as pleasant and comfortable as possible. We assure you that we take your feedback very seriously and your comments will be forwarded to the related departments for further future improvements, which are currently underway. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. In the meantime, we remain at your disposal for any additional information or requests.

Hello Gerard. Thanks a lot for reviewing us. We're happy to find that you have enjoyed staying with us at Marble Stella Maris Ibiza. Hopefully we can welcome you again at some point in the near future.