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Reviews of Pickalbatros Aqua Park Resort - Hurghada

4 out of 5
Pickalbatros Aqua Park Resort - Hurghada
Hurghada -Safaga Road, Hurghada, Red Sea

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim, Barrington Passage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its beeb a great stay at the hotel, friendly staff. Mr Ayman at the restaurant eas exceptional aling with all the staff there, i recommended this resort.
Response from Diana on 6 Feb 2024
Dear Mr. Ibrahim,We would like to thank you for choosing the Aqua Park Resort for your vacation and for taking the time to give us a detailed description of your impression.We attach great importance to guest satisfaction as well as to the feedback from our guests. We are very pleased that you spent a great holiday with us.We hope to see you again and wish you all the best!With best regards,Your hotel management of the Pickalbatros Aqua Park Resort

8/10 Good

Ahmed

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
They try to keep all possible solution to keep u happy and to enjoy vacation . You ll need at least 3 days . 3 interconnected hotel .all inclusive food and drink . Althought its quality is not that much .but diffrent restaurants are there
Stayed 3 nights in Jul 2022

2/10 Terrible

Waled

Stayed 6 nights in Apr 2022

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Lou, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Definitely would come back. Hotel clean, nice friendly staff, all inclusive you get your money worth for price.
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Pools and activities was excellenad Rooms was old

6/10 Okay

Adel, Australia

Liked: Cleanliness
Not bad for the price paid
I notice there is no female staff -- no night entertainment attractive -- repeated meals ---but overall it is a good hotel
Stayed 7 nights in Dec 2017

10/10 Excellent

Nour elhoda, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a concern, the hotel was closed for renovation (so why are you opening it for reservation online) as the garden resort was closed for renovation and we just know when we arrive there, they transferred us to one of Albatros resorts called sea world resort, but it was annoying at the moment of arriving that we can not find what we reserved for. but the sea pearl was good but the aqua park was not as good as shown online in the garden resort that we supposed to be reserved for, the stuff was so kind and helpful, the toilet of the rooms need renovation as it is very old.

2/10 Terrible

Verified traveller

Disliked: Staff & service
unpleasant stay
hotel itself is nicely maintained, and rooms fairly clean. however, hotel staff rude, unfriendly and unwelcoming. Staying in an all inclusive hotel meant you have to beg for two bottles of water at the all day dining restaurant. Quality of food was poor, we only ate once breakfast and dinner there and have then decided to leave the hotel for all other meals. Wine was served completely hot (and we only ordered one glass of wine, never did it again either after that experience) WIFI only available in the lobby. Staff only speaks Russian, some German. Not a great experience for my husband who only speaks English Earlier my feedback was refused by expedia, not sure why. I assume because I made the comment about the room. We booked the Gardne Albatross, but stayed in the SeaWorld. Furthermore, we booked a double room, non smoking. But received a twin bed (beds not even pushed together) and a smoking room.

10/10 Excellent

Menna, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Everything was perfect in our stay regarding the food, service, friendly staff, water park. The only problem was that the room was not comfortable and the furniture was very old. Overall we had so much fun and if you plan to stay outdoors and just go to the room to sleep, then you will have alot of fun

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
nice hotel in village road ,spent wonderful times
very good hotel with amazing heated pools, nice aqua,good price, nice beach in sister hotel,very acceptable food, love it ,be there again,

10/10 Excellent

francois, Rogerville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour dans cet hôtel. Très propre et le personnel est très avenant. Les piscines sont très bien pour adultes et enfants. La chambre était très grande et propre. Si nous devions revenir nous choisirons cet hôtel les yeux fermés.
Stayed 5 nights in Apr 2024
Response from Diana on 28 Apr 2024
Cher Francois,beaucoup de salutations d'Aqua Park Resort!Merci pour les commentaires sur notre hôtel. Nous sommes très heureux de lire que vous avez apprécié votre séjour parmi nous, et nous espérons vous revoir bientôt.Cordialement,La gestion de l'hôtel Pickalbatros Aqua Park Resort

10/10 Excellent

CHERIF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2023
Response from Diana - Guest relation manager on 9 Sept 2023
Dear Mr. Sherif,Thank you for your review on Expedia and the time, you took to share your experiences with us and the other readers.We are really pleased that you were able to take so many positive impressions with you and that you had a great holiday.We wish you all the best and we hope that we can see you again soon.With best regards,Your Hotel Management of Pickalbatros Aqua Park

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel très propre, les aménagements exterieurs magnifiques, toboggans et piscines géniales, accès autres piscines et bars de l'hotel Albatros Aqua blue autorisé, ce qui donne plus de choix. Repas, simples mais bon. Dans notre chambre, tous les jours on avait une déco avec couette ou serviette, sympa !
Stayed 6 nights in Apr 2022

8/10 Good

Emina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint ophold
Medarbejderne er meget venlige og går så langt de kan for at man er tilfreds. Vi havde bestilt dobbeltseng men fik to enkelte plus en dør der ikke virkede. Vi fik nyt værelse uden problemer. Overordnet set var det hele super godt. Hoteller er dog en smule forældet og nogle sf billederne der bliver brugt tilhører de omkringliggende Albatros hoteller, så det er lidt misvisende.
Stayed 7 nights in Mar 2022

6/10 Okay

Claude

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2022

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
أقامه رائعه
اقامه ممتازه
Stayed 4 nights in Jun 2021

10/10 Excellent

karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

mahmoud

Liked: Cleanliness, room comfort
Disliked: Staff & service
المكان جميل ولكن
تجربه الطعام محدوده وطريقه تقديم الاكل والشيفات ٣ نجوم بخلاف جوده الطعام السعر مرتفع مقابل الخدمات وجوده الغرف تعامل الاصطاف بحتاج الي مهنيه اعلي للارتقاء بالمكان لكن المكان جميل واالاند سكيب رائع
Stayed 3 nights in Aug 2019

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation
My kids and i really enjoyed every things was amazing so nice beach, aqua, pools also the room was nice and so clean but i think animation team need to improve same also for quality of food. Food was good but not tasty
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hotel Personnel tres agréable sauf en réception où ils ont un peu oublié le sourire mais font tous leurs travails correctement. Petit point négatif la lunch Box que vous pouvez prendre lorsque vous partez en excursion est un peu light. Pour les massages sur place demandez en mode soft si vous voulez pas vous faire démonter le dos !! Tout est fait pour rester tranquille sur place Toboggans animations autant en journee que tous les soirs il y a un petit spectacle et on vient même vous servir les cocktails sur les transats ! On se sent en confiance dans cet hôtel. Une plage avec transat a 5 minutes a pied Nous avons pris un taxi pour découvrir le centre de Hurgada a 15 minutes mais on ne se s y sent pas a l aise et on vous emmène forcément en premier lieu dans le magasin du frère 😉 et quelqu'un nous a accompagné pour se balader ils ne nous laissent pas tout seul et quelque part c est peut etre mieux cela nous a permis de découvrir le marché traditionnel que nous n aurions sûrement pas trouvé de nous même. Balade en quad sympa meme si ils t emmènent dans un village bédouin reconstitué pour les touristes ! Journee a Louxor sympa mais ils ne te laissent pas assez de temps pour flâner dans les allées du temple ! Et les vendeurs de souvenirs sont quand meme bien lourds au bout d un moment ! Le meilleur la découverte de la plongée sous marine ! Nous avons meme eu la chance de voir les dauphins de tout pres !! Belle experience !!
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel nettoie sans cesse tout l'établissement, les chambres, les extérieurs, les restos, tout est tres propre.
Stayed 7 nights in Feb 2019

6/10 Okay

Sama

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2018

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Romy, Almere

Liked: Cleanliness, staff & service, room comfort
Ruim resort met fantastisch personeel
Ruim resort met toegang tot partner resort en het personeel is uitermate vriendelijk en behulpzaam.
Stayed 3 nights in Nov 2017

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely week!
Dejligt sted. Klassisk Egypten. Mad i restaurant var varieret og af god kvalitet for landet. Man mangler selvfølgelig de rigtige råvarer til ex en italiensk restaurant, men de gjorde det bedste med det de havde til rådighed. Det gælder jo ikke kun hotellerne. Pepperoni og andre griseprodukter er bare ikke at finde. Underholdningsholdet var yderst kompetent og havde mange års erfaring med træning og dans. UG til dem. Alle på hotellet var yderst servicemindede selvom deres arbejdsdage var noget, der ville få enhver fagforening til at melde vagt i fanerne herhjemme. Kan varmt anbefale Albatros!
Stayed 7 nights in Nov 2017

10/10 Excellent

Adine, Luleå

Liked: Cleanliness, staff & service, room comfort
Väldigt fint och trevligt hotell, men försäljare som var väldigt jobbiga!

8/10 Good

hanan

Liked: Cleanliness, staff & service, room comfort
جو جميل ومكان جميل
مكان جيد جدا وأكل سيء جدا

10/10 Excellent

Samir, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Très bon hôtel surtout si on voyage avec des enfants.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel à recommander
Très bon hôtel, spacieux, nombreuses piscines, dont certaines réservées aux enfants. Excellent pour les familles Buffet bon et très varié, personnel très aimable. Seul point négatif : touristes russes sans trop de pudeur...