Outdoor pool, pool umbrellas, pool loungers
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Reviews of Giftun Azur Resort - All inclusive

3 out of 5
Giftun Azur Resort - All inclusive
Youssef Afifi Road, Hurghada, Red Sea Governorate

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 130 reviews" "
Rating 8 - Good. 48 out of 130 reviews" "
Rating 6 - Okay. 18 out of 130 reviews" "
Rating 4 - Poor. 8 out of 130 reviews" "
Rating 2 - Terrible. 16 out of 130 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good
Stayed 4 nights in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with easy access to beach. Great choice of restaurants, brilliant staff. Lovely garden areas
Stayed 7 nights in Jan 2024

8/10 Good

Medhat, Kings Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities
has sandy beach and good food with good entertoyments
Stayed 3 nights in Oct 2023
Response from farag on 4 Dec 2023
thank you

8/10 Good

Jack

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from farag on 4 Dec 2023
thank you

10/10 Excellent

ROXANE, dobbs ferry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect my daughter love it highly recommended
Response from Tarek on 12 Jan 2023
Dear Roxane,Thank you very much , we look forward to receiving you you again in Giftun best regards

6/10 Okay

Mahmoud Mohamed

Travelled with family
Liked: Amenities
.
Response from farag on 27 Dec 2022
Dear guest .thank you for your comments and we are looking forward to seeing you soon in the hotel and we will do our best to satisfy you .thank you

2/10 Terrible

Mark, Anaheim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC was broken
Response from farag on 18 Nov 2022
dear customer thank you for you contact and we are apologize and we will do our best for the next visit just write to us and we are looking forward to seeing you soon at the hotel thank you

6/10 Okay

rod

Travelled with partner
Disliked: Amenities, property conditions & facilities
Ok for the money but don’t expect anything grand. Good offering was fairly limited and rooms basic.
Stayed 1 night in Jun 2022
Response from farag on 17 Jul 2022
thank you for your comments and we are looking forward to seeing you soon and we will do our best to satisfy you thank you

10/10 Excellent

Hossam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
Cost beach - nice Bunglows style
Stayed 1 night in Dec 2021
Response from Giftun on 31 Dec 2021
Thank you Sir

8/10 Good

S

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bar staff let down
Nice hotel reception staff were very good check in was easy rooms were nice enough food was very good drinks alcohol was good beer good restaurant staff very good upstairs and near beach only downfall was bar staff they bring drink to table if you tip them if you don't tip they don't do anything for you apart from madgy in lobby bar he wa a very good. Would have come back many times again but for the bar staff don't think I will come back again. mostly germans in hotel they tip and then expect good British like to get good service then tip beach is busy pool is quieter amination we're on beach so can't say if they were good or not but at night they were OK would give hotel 8 out of 10 but because of bar staff I give it 5 out 10 ps bell boys and toilet staff are very friendly
Stayed 7 nights in Nov 2021
Response from farag on 10 Nov 2021
Dear guest Greeting from Giftun Azur resort , We would like to thank you for choosing Giftun Azur and we would like to apologize for any inconveniences you encountered during your stay and we will be pleased to welcome you back soon at the hotel.

8/10 Good

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Needs a gym and hot tub.
Stayed 3 nights in Oct 2021
Response from farag on 3 Nov 2021
thank you for your comments and we have gym in the hotel . we are looking forward to seeing you soon in our hotel

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from farag on 3 Nov 2021
thank you for your good comments and we are looking forward to seeing you soon

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

10/10 Excellent

Bechoy

Liked: Cleanliness, property conditions & facilities
The All-inclusive board plan wasn’t for all beverages as it was called soft only!!!! And they got me paid an extra fees for that.
Stayed 1 night in Sep 2021
Response from farag on 26 Sept 2021
Dear sir . we are very sorry about this system but we already changed the all inclusive system to be all inclusive soft and hard thank you

10/10 Excellent

Bechoy

Liked: Cleanliness, amenities, property conditions & facilities
The All-inclusive isn’t for all beverages, it was for selected items only as it was just soft!!!!
Stayed 1 night in Sep 2021
Response from farag on 26 Sept 2021
Dear sir ,we already changed the all inclusive system to be soft and hard thank you

4/10 Poor

Hani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had food poisoning. Need more variety of food .no Sanetation . I had all inclusive they did nothing serve me alcohol. The furniture was stinky. No snacks. No entertainment. Too noisy ( guest very loud ) . The only good thing in this hotel was sandy beach
Stayed 5 nights in Aug 2021
Response from farag on 26 Sept 2021
Dear sir ., thank you for your comments and we will put this points in our plan ,and we already changed the system for all inclusive for the new booking to be soft and hard and we will working on the other points as well . next visit ill be better and we are looking forward to seeing you soon in hotel thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2021
Response from farag on 31 Aug 2021
thank you for your choosing giftun and we are looking forward to seeing you soon

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return back again
It was amazing everything is good Beach was amazing Food was perfect Cleanliness was good Very friendly and helpful staff
Stayed 4 nights in Jul 2021
Response from farag on 7 Aug 2021
thank you so much fr choosing giftun hotel and we are looking forward to seeing you soon .and the next visit we be more good .

4/10 Poor

Rania

Disliked: Cleanliness, staff & service, property conditions & facilities
Good beach but bad food and rooms
Low variety of food with bad taste and smell Unorganized setup for food Unfriendly staff Low quality animation team Law quality juice and soda
Stayed 3 nights in Jul 2021
Response from farag on 7 Aug 2021
thank you for your comment and we will take your point for the food in our consideration and the next visit the food will be good we already changed the kitchen chef .and maitian the other facility

6/10 Okay

Verified traveller

Stayed 7 nights in Nov 2019
Response from farag on 25 Jun 2021
thank you and we are looking forward to seeing soon

8/10 Good

Amr

Travelled with family
Liked: Cleanliness, staff & service
Nice
It was good considering the covid situation.... But hotel was so empty... No variety of food same each day.... Room was nice I have upgrade to see view... But so old furniture... Stuff was good
Stayed 4 nights in Jan 2021
Response from yasser on 21 Jan 2021
Dear Our Loyal Guest Your kinds words and effort to share this with us is well appreciated. We are happy to hear, you had a memorable time here. It’s nice to see that our effort in Service and our arrangements find its recognition as well. All points taken in consideration to improve always our service . Thanks again and all the best. Giftun Team

8/10 Good

Sheilabrown, England

Liked: Cleanliness, staff & service, amenities
Clean relaxing staff always curteous my second visit hope to go again
Stayed 7 nights in Feb 2020
Response from farag on 7 Mar 2020
thank you so much for your comments and we are looking forward to seeing you soon thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good place. was good place . was good place . was good place
Stayed 4 nights in Feb 2020
Response from farag on 5 Mar 2020
thank you so much for your comments and we are looking forward to seeing you soon . thank you

2/10 Terrible

Obaid

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor customer service
I have booked a double bedroom but they have given me two single beds when I asked for double bed they refused. I wanted double bed because my son has 4 years old and doesn’t sleep alone, then next day they said that can put two single beds together will be like double bed I agreed because I had no option after putting them together the next night we were sleep that my son felt down because he was sleep between me and my wife and between the beds became distance and time was about 23:00 I wanted to call to the room service but I realized that we don’t have phone in our room it terrible feeling at that time. After all I decided to leave the hotel even I have paid a big amount to Siva beach grand hotel for next 5 nights and it’s all because Giftum hotel poor customer service. So I want to claim the amount which paid them for 3 nights which I stayed there with a very bad condition. Thank you.
Stayed 8 nights in Feb 2020
Response from farag on 1 Mar 2020
we are very sorry for you sir about your bad experience from your stay at the hotel and please give us other chance , that we will make all our efforts to satisfy you and we apologize for you . thank you .

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything was great no thing to complain, about
Stayed 4 nights in Dec 2019
Response from farag on 6 Jan 2020
thank you so much for your comments and we are looking forward to seeing you soon in our hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grear value for money
Beach was amazing Working staff in reception were great Animatiin team was excellent full of activity and friendly Food was good but no variety and quality needs improvement Room were old but acceptable Service in room was great Fast reply for inquiries
Stayed 3 nights in Dec 2019
Response from farag on 26 Dec 2019
thank you so much for your taking time to feed us back about your experience and we are forward to seeing you soon in our hotel thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from farag on 26 Dec 2019
thank you for you comments and we are looking forward to seeing you soon in our hotel thank you

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option in Hurghada
The resort is nice and has many facilities to enjoy. The staff are very friendly and helpful. They assist without being annoyed and patient. The animation team specifically Attaiya and the other guy with hair bun(forget his name) are so lovely, funny and creative. We have enjoyed playing many games. It was fun staying at Giftun. The buffet was so great with various types of food. Highly recommend
Stayed 2 nights in Nov 2019
Response from farag on 13 Nov 2019
thank you for comment and feed us back with your experience and we are looking forward to seeing you soon in the hotel thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giftun Azur vacation.
I have a little problem with the seawater quality. There are pipes going from the hotel into the ocean. It is doubtful that the wastewater has been treated. If this is correct it is an health hazard to go into the water and needs to be taken care off.
Stayed 11 nights in Sep 2019
Response from farag on 31 Oct 2019
Dear guest . Thank you for taken time to write your comment on hotels.com. kindly be informed that this is treated extra water . so don't worry we take care of the nature and our guest . we are looking forward to seeing you soon in the hotel thank you

10/10 Excellent

Wafaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was great, service ,staff,location,beach
Stayed 5 nights in Sep 2019
Response from farag on 6 Oct 2019
Thank you for your report here on hotels.com. We are pleased to have received all your valuable, positive. We hope that we will once again have the opportunity to welcome you here in our hotel . Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for holiday
The staff at Giftun are very nice and welcoming. They try to accommodate with your needs. The food there is also good. Maybe try to change the type of food as towards the end of the stay the food was quite repetitive. The rooms do need upgrading as their condition isn’t great and the WiFi is very bad, it was ok at the lobby but not anywhere else. Other than that the service we received was incredible, the resort overall was great. I would definitely come back here for holiday.
Stayed 6 nights in Sep 2019
Response from farag on 22 Sept 2019
dear sir ,. thank you for your review . for the food and wi fi . it in our planing to make more variety and increasing the wi - fi speed , we are looking forwarding to seeing you soon in our hotel .

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photoes from hotel are nice but there iis diffirence. The room was dirty. There was a horrible smell in the room. The facilities are very old. Does not worth the money not even for one night. It was horrible.
Stayed 8 nights in Aug 2019
Response from Giftun Azur Team on 25 Aug 2019
With great regret we have found that your stay was not to your complete satisfaction. We have noted your comments with thanks and forwarded to our departments to make immediate improvements. We would like to convince you of our efficiency and hope to welcome you back soon in our house.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 15 persons, we loved our stay at Giftun Azur. The staff are very friendly and helpful The proprty was very clean. The food was excellent. We will come back that's for sure.
Stayed 4 nights in Jun 2019
Response from Giftun Azur Resort on 11 Jul 2019
Dear guest, Thank you for your review here on expedia. It is a pleasure to read that you have felt comfortable with us all around. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very good..the staff was friendly and cooperative
Stayed 3 nights in Jun 2019
Response from farag on 20 Jun 2019
thank you for your comment and we are happy that your stay in our hotel was good and next visit will be more comfortable and we are looking forward to seeing you soon in our hotel ,

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from farag on 10 May 2019
thank you Mr Mohamed on your review and we looking forward to seeing you soon in the hotel .thank you

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from farag on 10 May 2019
thank you for your review and it is our pleasure to visit our hotel again and will be more comfortable and enjoyably , thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from farag ibrahim on 6 Apr 2019
thank you for choosing Giftun Azur and looking forward to seeing you soon , hotel Giftun Azur

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 7 nights in Aug 2018

8/10 Good

Ibrahim, Cairo

Liked: Staff & service
Disliked: Room comfort
A budget hotel with a clean private beach. Staff are friendly. All inclusive deal including alcohol beverages was a plus. Very good location close to many attractions.
Stayed 2 nights in Jul 2018

2/10 Terrible

forest, maryland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff are slow
I booked the On the Expedia when I got here , and I have been waiting for an hour. Stuff just don’t care about the customet. As an Asian I feel racist in the in the hotel. The experience are bad, the feeling just not right
Stayed 1 night in Jul 2018

8/10 Good

eng.mhmoud

Liked: Cleanliness, staff & service, room comfort
Maybe again
good location nice beach suitable for summing no parking
Stayed 3 nights in Jun 2018

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from farag on 13 Nov 2019
thank you for your taking time to write to us about your experience and we are looking to see you soon in the hotel thank you

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supereb visit
Response from farag on 13 Nov 2019
thank you for your taking time to write to us about your experience and we are looking to see you soon in the hotel thank you ..

8/10 Good

Wagdy, Boston, MA

Liked: Cleanliness, property conditions & facilities, room comfort
No Sea View from the room
Good location, close to the airport but all rooms are mostly in one building that is deigned perpendicular to the beach line so all rooms are the same. All rooms don't have a real view of the sea despite advertising as sea view rooms. Other rooms with garden view are worse, they are first floor rooms and farther from the sea.
Response from farag on 13 Nov 2019
thank you for your taking time to write to us about your experience and we are looking to see you soon in the hotel thank you .

10/10 Excellent

Ulla-Stina

Stayed 1 night in Dec 2023

8/10 Good

Lars

Stayed 2 nights in Oct 2023
Response from farag on 4 Dec 2023
thank you

10/10 Excellent

Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Wessam e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

GUNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok güzel
14 sene turizm ile uğraşmış biri olarak diyebilirim ki, Otel konumu çok iyi , havuz küçük ama yeterli. Plajı çok güzel. 3 gece hersey dahil öğünlerde yemekler çok güzeldi. Kahvaltı biraz geliştirilebilir. Tatil köyü odalarında konakladim. Oda bakımlı ve temiz. Günlük olarak temizleniyor. Çalışanlar aşırı ilgili alakalı ve çok Cana yakın insanlar. Gün boyu animasyon mevcut. Animasyon ekibi başarılı. Deluxe otel olmasada aile için konaklamaya çok uygun. Hersey için otel yönetim ve çalışanlarına teşekkür ederim.
Stayed 3 nights in Aug 2023
Response from Tarek on 2 Jan 2024
Giftun Azur'a yaptığınız son ziyarete ilişkin olumlu puanınız için çok teşekkür ederiz.”