View from property

Reviews of Surfside Inn

3 out of 5
Surfside Inn
9609 St Margaret's Bay Rd., Queensland, NS

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 218 reviews" "
Rating 8 - Good. 69 out of 218 reviews" "
Rating 6 - Okay. 25 out of 218 reviews" "
Rating 4 - Poor. 9 out of 218 reviews" "
Rating 2 - Terrible. 6 out of 218 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Staff & service, room comfort
Disliked: Cleanliness
Just ok.
Typical family run inn with all the usual expectations, like very noisy A/C. Some run down items. Overall it was ok, it served the purpose. Not as clean as one hopes. Note that there is no breakfast (at least in September), but there is a coffee machine in the room and in the office. No cable TV.
Stayed 1 night in Sep 2023

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service
A rather tired place for the price but it was quiet, the bed was comfortable, and it was right next to an ice cream shop! We enjoyed our stay.
Stayed 2 nights in Aug 2023

6/10 Okay

Haley

Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Stayed 2 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

HOLLY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot - bed and linens were so comfy
Stayed 1 night in Aug 2023

6/10 Okay

Seether

Liked: Staff & service
Disliked: Property conditions & facilities
Room was clean but really old. No AC. Ceiling rattled and looked ready to fall off the mounting. Window screens need replacing as they had let in a large of mosquitoes. Room and bath otherwise fine
Stayed 1 night in Aug 2023
Response from Nellie on 25 Aug 2023
Thank you for choosing us for your touring night. It is really pity that you haven't found AC unit in your room and spent the humid August night without cooling air-conditioning. Each room has individually controlled AC units. The room you stayed is not located in the old part of the building and has new windows packages including new mosquito screens, private whirlpool tub, new hardwood flooring, and special protected style of ceiling fan with the balancing equipment installed to prevent from falling...It appeared the prejudice still plays a role on human perception when we read property descriptions such as "originally built in 1880", plus our own efforts to design the new building addition rooms in the style of 1880s. Now you know that you spent a night at the well-thought and highly protected roof accommodation property. ...By the way, you have unpaid invoice for midnight / after-hours arrival. For payment, we accept visa or master card by phone. Late check-in requirements are published at Expedia.com: Advance notice required for late check-in. Advance notice required after 8:30 pm. Late check-in surcharge amount (CAD) 12.Kind Regards, Surfside Inn

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Vintage always appeals to me. Stayed in the honeymoon suite -- modern conveniences with the feel of years gone by. Many antiques about the property which, I believe they said was built in 1886. perfect for us!
Stayed 1 night in Aug 2023

8/10 Good

Alexander, Portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old style Inn, needs a few more updates. Steep stair main entrance and to second floor made carrying luggage up a bit of a challenge. Outside had a ramp from gravel parking lot but was slightly slippery in the fog. Sloped floor in room had character, but soft bed made challenge getting up. Staff was very accomodating of a late arrival and helpful with directions to breakfast options.
Stayed 1 night in Aug 2023

8/10 Good

Sylvain

Liked: Cleanliness
Very nice view and clean property
Stayed 1 night in Aug 2023

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is perfect right across from the beach and minutes away from conveniences. The place needs a lot of renovations, plus had no amenities. No breakfast, or room toiletries. Felt it was vey over priced for what they had here!
Stayed 1 night in Aug 2023
Response from Nellie on 14 Aug 2023
Thank you for choosing us for your night stay. During your long way touring, you might be forgotten the places you have stayed describing the different roof accommodation. What you published here looks pretty much confusing. We are located in Queensland Beach Provincial Park - No conveniences can be reached in walking distance, just salt water in the ocean & fresh water in the lake and deep forest with the rail trails behind the property... Expedia website content was saying that breakfast service is not available at Surfside Inn and was offering you other hotels with breakfast option... Two packages of personal toiletries for two were provided... The rate 156 you have paid was the most affordable rate in the whole province as of August 11 2023... Best of luck, Heather, with sorting reality from non-existing world. Sincerely, Surfside

10/10 Excellent

Kate

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just the lovely historic design of the house, its acccess to the beach and view
Stayed 1 night in Aug 2023

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

wanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique old home converted to rooms.lovely sea side charm with antique decoration, narrow staircase and slanted all wood floors. Loved our stay. Very friendly front desk attendant. A wonderful experience.
Stayed 1 night in Jul 2023

10/10 Excellent

jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean
Stayed 2 nights in Jul 2023

10/10 Excellent

Craig

Stayed 1 night in Jul 2023

8/10 Good

Terri-Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach across the street. Down the road from lobster suppers.
Stayed 1 night in Jun 2023

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay over there. Bed was comfortable.
Stayed 1 night in Jun 2023

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Older hotel but has a special cachet. Beautiful location with a great view. Bed was very comfortable.
Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Shore Club. 3 minute drive.
Stayed 1 night in Jun 2023

10/10 Excellent

Cornell

Stayed 1 night in Jun 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
THE PROPERTY IS DIRECTLY ACROSS THE ROAD FROM QUEENSLAND BEACH - FOR THE BEACH LOVER - ITS AN EXCELLENT LOCATION. ITS A DRIVE TO ANY OF THE HUBBARDS AMENITIES - NOT A WALK! THE ROOM WAS VERY SMALL BUT COMFORTABLE.
Stayed 2 nights in Aug 2022

8/10 Good

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having pine tree view stayed in the rosebud room. Window coverings and privacy (from the other windows and rooms views into our room..so had to keep drapes closed all.time ) were a bit of issue both in the bathroom and bed position . And a little more counter space .. Otherwise really ..was great location and accomodation
Stayed 2 nights in Sep 2022

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to Queensland beach. You can hear the waves outside.
Stayed 1 night in Sep 2022

6/10 Okay

Stacey

Travelled with partner
Liked: Cleanliness, staff & service
Bed was comfy. It’s an old house so it smells like an old house, there was some spiders in our room, but it was nice. Definitely over priced.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
The building is beautiful and the room is comfortable and very pretty but small.
Stayed 1 night in Sep 2022

10/10 Excellent

Ekaterina

Stayed 1 night in Sep 2022

10/10 Excellent

Katya

Stayed 1 night in Sep 2022

8/10 Good

Randall

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Andora, Huntington Beach

Business traveller
Liked: Cleanliness, staff & service
Less expensive than other hotels was the reason I stayed here. Not great for business travelers - intermittent and slow internet. Tiny tables not suitable for desk work. Made for people about 5' tall.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet spot
Had a lovely stay at the inn for a weekend wedding. The location is beautiful and it was very close to the wedding venue, so travelling back and forth was a non issue. The room was darling and the jacuzzi tub was a wonderful addition.
Stayed 2 nights in Sep 2022

4/10 Poor

Graeme

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower curtain had mold spots all over. Bathtub wouldn’t drain. Bathroom smelled like mildew. Bathroom door couldn’t close because it was hitting the outside of the door jamb. Mattress was ridiculously uncomfortable. I can’t believe we paid as much as we did for that experience. This was one of the most disappointing properties I’ve ever stayed in. I feel bad saying it, because the staff seemed very friendly. But come on.
Stayed 1 night in Sep 2022
Response from Surfside Inn owner on 9 Sept 2022
With this to report to Expedia Inc.re. Defamation Case for misleading information published on EXPEDIA Inc.Baysuite has brand new Beautyrest queen size mattresses. Documents with the date of order & delivery to the Baysuite are provided to our lawyer/.Kind regards, Surfside Inn owner

2/10 Terrible

william

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, nice staff, comfortable bed.
Stayed 1 night in Sep 2022

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well looked after property, excellent location. A slice of maritime nostalgia.
Stayed 1 night in Aug 2022

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Surfside Inn is a great little stopover as you travel through Nova Scotia. It has a Lovely beach across the street and an excellent Cafe 3min up the road.
Stayed 1 night in Aug 2022

2/10 Terrible

Rob

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No towels in room, power died when we turned on the AC. Toilet doesn’t flush, etc. if you enjoy an overpriced jail cell this would be great.
Stayed 1 night in Aug 2022

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

kim

Stayed 1 night in Aug 2022

10/10 Excellent

Darla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful surprise to stumble across this gem, short-notice :). We loved the old-fashioned charm of this place.
Stayed 1 night in Aug 2022

10/10 Excellent

Gerard

Stayed 1 night in Aug 2022

10/10 Excellent

Laurentiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, very nice guys, close to a beautiful beach.
Stayed 2 nights in Aug 2022

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was only there for about 9 hours and left very early in the morning, so I had no opportunity to check out the common areas or the property. It was so foggy, I didn't even see a view of the water - ha! The room was clean and quaint. The kind young man at the front desk took pity on me and brought me toast for dinner at 9 pm! Such a thoughtful gesture -- I was very grateful for that Nova Scotia hospitality!
Stayed 1 night in Aug 2022

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vintage and unique feel to the hotel. Staff was fantastic. Overall loves the stay and would recommend it as well as return for another vacation :)
Stayed 4 nights in Jul 2022

10/10 Excellent

Selka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely kind and nice proprietors!
Stayed 1 night in Jul 2022

10/10 Excellent

Amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Queensland Beach! Adorable Inn with the sound of the ocean while you sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

Debbie

Stayed 1 night in Jul 2022

6/10 Okay

Debra

Travelled with group
Liked: Staff & service
Disliked: Amenities
Good location but no restaurant (I thought I'd read the property had one). The room was nice and clean. The bed and pillows could use an upgrade. The staff was nice and it was great to fall asleep hearing the waves across the road.
Stayed 1 night in Jul 2022

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super charming place. The room was super clean.
Stayed 1 night in Jul 2022

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022