Dear Pairoj,We have taken note of your remark about the cockroaches issue during your stay which is very unusual. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. The issue will be perfectly resolved. You will have a pleasant stay next time. Looking forward to seeing you back. Sincerely, Hotel Manager

Dear Magdelen,We apologize for the unacceptable conditions you encountered during your stay. Stained beds and dirty bathrooms are not reflective of our standards. We take cleanliness seriously and are addressing these issues with our housekeeping team to prevent future occurrences. Your feedback is invaluable, and we hope for the opportunity to restore your confidence in our property.Sincerely, Hotel Manager

Dear Simone,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

Dear Katina,We apologize for the discomfort you experienced during your stay. Your safety and comfort are our top priorities, and we are addressing this issue with local authorities to ensure a safer environment. We understand your concerns, especially when traveling with children, and we hope to provide a more secure experience in the future. Sincerely, Hotel Manager

Dear Guest,We're truly sorry to hear about your disappointing experience. Your feedback is invaluable, and we'll address these issues immediately to ensure a better stay for future guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Roderick,We're deeply sorry to hear about your negative experience during your stay at our hotel. It's unacceptable that your request for a microwave was not fulfilled, and we apologize for any inconvenience this caused. Additionally, the presence of roaches in your room is completely unacceptable and falls far below our standards of cleanliness and comfort. Please know that we take such matters very seriously, and we will address this issue immediately to ensure it does not happen again. Your feedback is invaluable to us, and we hope you'll give us another chance to make things right in the future. Sincerely, Hotel Manager

Dear Yahiya,We took note of your remark about cleanliness and roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

Dear Guest,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Your comments are valuable to us as we continually strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Sincerely, Hotel Manager

Dear Saad,We are sincerely sorry to hear about the challenges you encountered during your stay. It's disheartening to learn that you experienced difficulties with the phone connection to the reception desk, cleanliness issues in the bathroom and parking area, as well as the lack of plantations and clear signage for ongoing construction. Your feedback is invaluable, and we're committed to addressing these issues promptly to improve our guests' experience. Please accept our apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear ebren,Thanks so much for your very kind feedback. We sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Avonte,We took note of your remark about cleanliness and roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

Dear Kristina,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

Dear Guest,We're thrilled to have been your first choice for a hotel stay! We hope your experience was nothing short of exceptional. If there's anything specific you enjoyed or any areas where we can improve, we'd love to hear your feedback. Looking forward to welcoming you back for another memorable stay!Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your experience with us. We apologize for any confusion regarding the WiFi registration. Rest assured, we'll investigate this matter promptly to ensure our guests receive accurate information and seamless connectivity during their stay. We appreciate your feedback and hope to welcome you back soon for an improved experience.Sincerely, Hotel Manager

Dear Guest,We're truly disappointed to hear about your experience at our hotel. We take all feedback seriously and would appreciate the opportunity to understand your concerns better. Please reach out to us directly so we can address any issues and hopefully regain your trust.Sincerely, Hotel Manager

Dear Guest,We're truly sorry for the inconvenience you experienced during your recent stay. Providing reliable amenities, including Wi-Fi, is a priority, and we apologize for falling short of your expectations. We understand your frustration and have addressed this issue internally to ensure it doesn't happen again. Please accept our sincere apologies, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

Dear Javier,We're deeply sorry to hear about the cleanliness issues in your room and the lack of furniture. Additionally, we apologize for the disrespectful behavior exhibited by one of our staff members during your visit to the pool area. This does not align with our standards of service and conduct, and we take such matters seriously. Rest assured, we will address this with our team to ensure it doesn't happen again. We hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.Sincerely, Hotel Manager

Dear Joshua,We're sorry to hear about the inconvenience you experienced with the vending machine and the broken ice machine. We understand the importance of these amenities and apologize for any frustration they caused during your stay. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Takia,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Faith,We took note of your remark about cleanliness and roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

Dear Guest,We take feedback seriously, but we cannot condone any remarks that promote violence or discrimination. Our priority is to ensure the safety and comfort of all our guests. We strive to provide a welcoming environment for everyone, regardless of their circumstances. We encourage constructive criticism and would appreciate more detailed feedback to help us improve.Sincerely, Hotel Manager

Dear James,We deeply regret that your experience did not meet your expectations. We apologize for the discrepancies between the online images and the actual room condition, as well as the lack of maintenance and cleanliness you encountered. Your safety and comfort are our top priorities, and we understand your disappointment with the overall quality and safety of the location. We will take immediate steps to address these issues to enhance the experience for our future guests.Sincerely, Hotel Manager

Dear Stella,We apologize for your experience and appreciate your feedback. Ensuring guest safety is our top priority, and we take your concerns seriously. While we strive for cleanliness, we understand the importance of updating our facilities. Your comments will be shared with our team for improvement. Regarding refunds, we're actively working to resolve issues with our booking partners. We prioritize guest security to provide peace of mind during your stay.Sincerely, Hotel Manager

Dear Mitch,We are truly sorry to hear about your experience at our hotel. Your safety and comfort are of utmost importance to us, and it's distressing to learn that we fell short of meeting your expectations in multiple areas. Please accept our sincerest apologies for the condition of your room, the malfunctioning elevator, the state of our amenities, and the lack of safety measures. Rest assured, we take your feedback seriously, and we will address these issues immediately to ensure that they are resolved. We understand your decision to check out early, and we apologize for any inconvenience caused. We hope you'll consider giving us another chance in the future to provide you with the positive experience you deserve. Sincerely, Hotel Manager

Dear patricia,We are truly horrified to learn about the unacceptable conditions you encountered during your stay. This falls far below the standards we strive to uphold, and we deeply apologize for the distress it caused you. Your experience does not reflect the level of service and cleanliness we aim to provide. Rest assured, we take your feedback seriously and will thoroughly investigate the issues you've raised to prevent any recurrence. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Chimya,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

Dear stefon,Thank you for your kind feedback. We're sorry to hear that your experience didn't meet your expectations. Your feedback about cleanliness and traffic is important to us, and we'll work to address these concerns promptly. Please know that we're continuously striving to improve and provide a comfortable environment for our guests. Sincerely, Hotel Manager

Dear mallory,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager

Dear Carol,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

Dear Brendan,We are deeply sorry to hear about your terrible experience at our hotel. This is completely unacceptable, and we apologize for the numerous issues you encountered during your stay. We take cleanliness, maintenance, and guest safety very seriously, and we deeply regret that we fell short of meeting your expectations in these areas. Your feedback is invaluable, and we will address these issues immediately to ensure they are not repeated in the future. Please know that we are investigating this matter thoroughly and taking appropriate action. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Nigel,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. Sincerely, Hotel Manager

Dear Liaa,We are truly sorry to hear about your unacceptable experience. Your feedback is deeply concerning, and it does not meet the standards we strive for. We take matters like cleanliness, maintenance, and guest comfort very seriously. Rest assured, we'll investigate this issue immediately and take corrective actions to ensure such incidents are not repeated. Please accept our sincerest apologies for the inconvenience and discomfort caused. We understand your decision not to return, but if you reconsider, we'd appreciate the opportunity to regain your trust and provide the experience you deserve.Sincerely, Hotel Manager

Dear jorge,Thank you for the stay and the feedback. We are confident you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again.Sincerely, Hotel Manager

Dear Rossi,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 5-star review on your next stay.Sincerely, Hotel Manager

Dear Aline,We took note of your remark about towels and roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

Dear tiffany,It is disappointing that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. We are looking forward to seeing you again. Sincerely, Hotel Manager

Dear Amna,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear ebren,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Sincerely, Hotel Manager

Dear Myra,We are deeply sorry for the multiple issues you encountered during your stay. Your experience does not reflect our standards, and we sincerely apologize for the inconvenience. Rest assured, we take this seriously and will address each concern promptly to ensure improvements. We appreciate your feedback and regret any disappointment caused.Sincerely, Hotel Manager

Dear Robert,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager

Dear Steven,We sincerely apologize for the unsatisfactory experience you had during your stay. The presence of stains on pillows and roaches is unacceptable, and we deeply regret any discomfort or inconvenience caused. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

Dear Daniel,We apologize for the unsatisfactory experience you had during your stay. Your feedback is taken seriously, and we are committed to addressing the cleanliness and maintenance issues in the room. We have processed your refund request, and we sincerely apologize for any inconvenience caused. Please be assured that we are taking immediate steps to rectify the situation and ensure a better experience for our guests in the futureSincerely, Hotel Manager

Dear Guest,Thank you for writing the review. We apologize for your bad experience due to maintenance and cleanliness issues. Your comments will make a difference, however, and will be used as we make changes and improvements. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

Dear Henry,Thank you for the review. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

Dear Frank,We have taken note of your remark about the room smell and bugs issue during your stay. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. This is not a regular feature of our hotel but your patronage is important to us. Please do consider. Sincerely, Hotel Manager

Dear Jonathan,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

Dear Camille,We are truly sorry to hear about your unsettling experience at the motel. Your description paints a vivid picture of the issues you encountered, and, unfortunately, the conditions were so subpar. It's disappointing that the hotel didn't offer any refund despite the evident concerns. Your feedback is valuable, and I hope your next stay is a significant improvement over this one. Sincerely, Hotel Manager

Dear Rita,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Guest,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

Dear Sarah,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager