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Rooms smelled stale, air didn’t work good all night work up sweating. Advertise breakfast and literally only had chocolate raisins brands and 2 hunny buns. Tons of parking but rooms were not up to par old with dirty carpet
Dear Karmen , Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble / Atascocita / FM 1960 I-69. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Sunny Patel GM Super 8
Dear Fidel , Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble / Atascocita / FM 1960 I-69. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Sunny Patel GM Super 8
8/10 Good
Tracy
18 Oct 2023
Tracy
Stayed 1 night in Oct 2023
Response from Sunny on 4 Dec 2023
Dear Tracy, Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 Terrible
Shayne
16 Oct 2023
Disliked: Property conditions & facilities
Shayne
Stayed 1 night in Oct 2023
Response from Sunny on 26 Oct 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble/Fm 1960/Hwy 59. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations
Great stay. Clean, quiet room. Check-in was was great because the staff is courteous and professional and greet you with a smile.
Fidel
Stayed 1 night in Oct 2023
Response from Sunny on 16 Oct 2023
Dear Fidel, Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Tony, Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Alex, Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Upon checking in the front desk guy was friendly and informed me of the policy, gave me the Wifi code as well as the code for the Ice Machine. It was rather quiet for the duration of my stay. Overall experience was good.
Jacqueline
Stayed 6 nights in Sep 2023
Response from Sunny on 16 Sept 2023
Dear Jacqeline,Thank you for taking the time to tell us about your experience at Super 8 Humble/Atascocita/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Michael, Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Jenna, Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 Okay
Anthony
3 Sept 2023
Was ok but don’t like talking thru bullet proof glass, gives me a uneasy feeling. Not many guest so was ok.
Anthony
Stayed 1 night in Sep 2023
Response from Sunny on 4 Sept 2023
Dear Guest Thank you for your taking a time to write a review. We will keep attention on your comments and suggestion. Please feel welcome at our hotel in your future travels. Thanks.
2/10 Terrible
Fatah
5 Jul 2023
Fatah
Stayed 1 night in Jul 2023
Response from Sunny on 30 Jul 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
Jenna
30 Jun 2023
Jenna
Stayed 1 night in Jun 2023
Response from Sunny on 23 Jul 2023
Dear Jenna,Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to let us know of your situation. Guest satisfaction is our top priority and we appreciate it when our guests make the effort to bring to our attention items that need to be corrected.
6/10 Okay
Isidro
Travelled with partner
24 Jun 2023
Disliked: Staff & service
Property was clean , ac worked good. Television was not working, telephones were not working.
Isidro
Stayed 1 night in Jun 2023
Response from Sunny on 26 Jun 2023
Dear Isidro,Thank you for taking the time to let us know of your situation. Guest satisfaction is our top priority and we appreciate it when our guests make the effort to bring to our attention items that need to be corrected. However you need to inform us if that was the issue we could change your room or come and fix it right a way. As of yet no one else has that issue ibn that room after you check out. Any how we would like to apologize for that issue which was not notify to us.
10/10 Excellent
Eulalio A
16 Jun 2023
Eulalio A
Stayed 3 nights in Jun 2023
Response from Sunny on 23 Jul 2023
Dear Eulalio,Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Marilyn
11 Jun 2023
Marilyn
Stayed 1 night in Jun 2023
Response from Sunny on 26 Jun 2023
Dear Marilyn,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble / Atascocita / FM 1960 I-69. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Sunny PatelGM
I accidently booked the wrong Super 8, while at another Super 8, I contacted Expedia that same moment and manager refused to refund for an honest mistake that was informed in a timely manner. It is unfortunate this man conducts himself with greed and zero empathy. I would avoid this place at all costs. I will submit a chargeback with my bank. Terrible experience.....
Rosella
Stayed 1 night in Apr 2023
Response from Sunny on 14 May 2023
Thank you for taking the time to let us know of your situation. Guest satisfaction is our top priority and we appreciate it when our guests make the effort to bring to our attention items that need to be corrected. However in your case we this was 3rd party reservation and they are the one who control your booking and charge to you on your credit card. We have your reservation and it went to No show while you didn't show up to check in. We got bad review because of your mistake and Expedia didn't gave you refund. If your reservation was done thru us we can cancel and got refund to you but when it was made thru 3 party we don't have any control. Your review should be not against us but it should be against 3rd party where you booked.
The staff at the Super 8 were helpful, kind, and understanding when my plans changed and i meeded to revise my booking, and then when they changed again after checking in. They made sure my stay was pleasant, they ensured the rooms were clean, and were friendly.
PJ
Stayed 4 nights in May 2023
Response from Sunny on 10 May 2023
Dear PJ,Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Sunny PatelGMSuper 8
6/10 Okay
Claudia
8 May 2023
Claudia
Stayed 1 night in May 2023
Response from Sunny on 10 May 2023
Dear Claudia,Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Sunny PatelGMSuper 8
6/10 Okay
Roman
3 Apr 2023
Roman
Stayed 1 night in Apr 2023
Response from Sunny on 24 Apr 2023
Dear Guest, Thank you for taking the time to give us a feedback regarding your recent stay. We appreciate your comments and Suggestions. Please feel welcome at our hotel in your future travels. Thanks.
I understand check in is at 3pm, but they can do something we can do the check in a little before, like 2pm, if we wanted enter before we had to pay 30 dlls, we had to wait from 10:30am until 3, in other Hotels told us to call at 2 to see if we can check in.
mario
Stayed 1 night in Mar 2023
Response from Sunny on 23 Mar 2023
Thank you for taking the time to let us know of your situation. Guest satisfaction is our top priority and we appreciate it when our guests make the effort to bring to our attention items that need to be corrected. However our check out time is 11.00 AM and check in time is 3 PM and its already posted on the website then you guys are aware of that, then why you come early before our check in time. Please feel welcome at our hotel in your future travels. Thanks.
10/10 Excellent
Audrey
5 Mar 2023
Audrey
Stayed 1 night in Mar 2023
Response from Sunny on 4 Apr 2023
Dear Audrey,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble / Atascocita / FM 1960 I-69. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
8/10 Good
Brandon
20 Feb 2023
Brandon
Stayed 1 night in Feb 2023
Response from Sunny on 22 Feb 2023
Dear Brandon,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble / Atascocita / FM 1960 I-69. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Sunny Patel
Dear Krystal,Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Very clean rooms, warm and friendly staff and check in area. Plenty of places to sit and relax and watch tv.
Very comfortable bed.
Shandel
Stayed 1 night in Jan 2023
Response from Sunny on 30 Jan 2023
Dear Thompson,Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
It said breakfast included and they only give an apple and a juice 😒
Cesar
Stayed 2 nights in Oct 2022
Response from Sunny on 29 Oct 2022
Thank you for taking the time to let us know of your situation. Guest satisfaction is our top priority and we appreciate it when our guests make the effort to bring to our attention items that need to be corrected. Once again we apologize for unsatisfied you at our breakfast items. Please feel welcome at our hotel in your future travels. Thanks.
6/10 Okay
Christafer
26 Sept 2022
Christafer
Stayed 2 nights in Sep 2022
Response from Sunny on 2 Oct 2022
Dear Guest, Thank you for taking the time to give us a feedback regarding your recent stay. We appreciate your comments and Suggestions. Please feel welcome at our hotel in your future travels. Thanks.
We would like to take this opportunity to apologize for your unpleasant stay at the Humble TX, Super 8 location. I appreciate your bringing this situation to our attention.
I do not understand why, if you pay in advance, you have to spend 15 minutes at the desk checking in and dealing with slow attendants when you arrive.
Charles
Stayed 1 night in Jul 2022
Response from Sunny on 24 Jul 2022
Dear Guest, Thank you for taking the time to give us a feedback regarding your recent stay. We appreciate your comments and Suggestions. When we get reservation thru 3rd party we do have to enter everything into our system and that may take some more time to do that. Please feel welcome at our hotel in your future travels. Thanks.
Dear George,
Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
The guy at the front desk was very nice. It was affordable and convenient location. The cleanliness of the room could have been a little bit better and the room was very stuffy when I first entered. Over I was pleased though.
Chassity
Stayed 1 night in Jun 2022
Response from Sunny on 24 Jun 2022
Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 Okay
Jeffrey
3 Apr 2022
Disliked: Property conditions & facilities
Worn
The place is run down. Dressers are worn cheap and the one drawer was falling down.
Jeffrey
Stayed 1 night in Apr 2022
Response from Sunny on 4 Apr 2022
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble/FM 1960/Hwy 59.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you
Thank you for taking the time to tell us about your experience at Super 8 Humble/Fm 1960/Hwy 59. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Larry,
Thank you for taking the time to tell us about your experience at Super 8 Humble/Fm 1960/Hwy 59. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
No record of this guest stayed at our location, may be another location with the same brand or same name. Still feel so sorry for unpleasant experience with the hotel.
Dear Guest Thank you for taking the time to tell us about your experience at Super 8 Humble/Fm 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble/Fm 1960/Hwy 59. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Okay
Walter
Business traveller
5 Sept 2021
Disliked: Amenities
Good area of humble to be in. Didn’t like the cleanliness of the room even though it was a smoking room.
Walter
Stayed 2 nights in Sep 2021
10/10 Excellent
Darrell
1 Sept 2021
Darrell
Stayed 2 nights in Aug 2021
Response from Sunny on 5 Apr 2022
Thank you for taking the time to tell us about your experience at Super 8 Humble/FM 1960/Hwy 59. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Humble/Fm 1960/Hwy 59. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Dear Guest
Thank you for taking the time to tell us about your experience at Super 8 Humble/Fm 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Guest
Thank you for taking the time to tell us about your experience at Super 8 Humble/Fm 1960/Hwy 59. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.