Dear Allan, Thank you for taking the time to write a review. We aim to ensure your comfort, and we apologize if the sheets did not meet your expectations. Please know that we offer housekeeping services upon request to provide flexibility for our guests' preferences. If there are any issues during your stay, please don't hesitate to reach out to our front desk staff, and we'll do our best to address them promptly. Thank you for choosing to stay with us, and we hope to welcome you back for a more satisfying experience.Sincerely,Hotel Management

Dear Christina, We sincerely apologize for the inconvenience you experienced during your recent stay with us. We understand your concerns regarding the limited breakfast options and the outdated room amenities, and we appreciate your feedback. Providing a comfortable and enjoyable experience for all our guests is our utmost priority, and we regret that we did not meet your expectations. We will address the issues you have highlighted to improve our services and facilities. Your safety and satisfaction are important to us, and we hope for the opportunity to welcome you back in the future for a much-improved stay. Thank you for sharing your feedback with us.Sincerely,Hotel Management

Dear Eduardo, Thank you for sharing your positive feedback! We're glad you appreciated our convenient location near excellent dining options and easy city access. At Extended Stay America, we aim to make your stay enjoyable and hassle-free. We hope to welcome you back soon for another wonderful experience!Sincerely,Hotel Management

Dear Nathalie, We are delighted you enjoyed your stay at Extended Stay America! Thank you for acknowledging our dedicated staff and their excellent service. Your comfort and satisfaction are our top priorities. We apologize for any inconvenience caused by the pest control visit. We're glad you found our location convenient for dining options. We look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Krista, We are glad you found our property convenient for your visit and appreciated the amenities such as the kitchen facilities and full-sized fridge. We apologize for any inconvenience caused by the sticky floor in the kitchen and bathroom areas. Rest assured, we will address this with our housekeeping team to ensure a more enjoyable experience for our guests. Your feedback regarding the noise from the nearby highway is noted, and we understand the importance of a peaceful environment. We appreciate your kind words about our cleanliness, water temperature, and pressure. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Management

Dear Amber, Thank you for choosing Extended Stay America and for your excellent review. We are delighted you enjoyed your stay with us and found our hotel to be quiet and clean. We're also glad to know that our location and transportation options worked well for you. Thank you again for your positive feedback, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Management

Dear Raul, We are delighted to hear about your positive registration experience at Extended Stay America! Providing exceptional service is our priority, and we are thrilled that our team members made a positive impression. Thank you for your kind words, and we look forward to hosting you again soon!Sincerely,Hotel Management

Dear Marilyn, Thank you for writing a review of our hotel. It is good to know you were pleased with the services and had a good stay at the convenient location close to the hospital. Please return for another outstanding time at Extended Stay America.Sincerely,Hotel Management

Dear Amy, Thank you for posting such kind comments about our hotel. We are glad that you were pleased with your clean room and staff services. We hope you had an overall positive stay. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Dear David, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserve. Your comments remind us that there is always room for improvement, and we will review your feedback with the appropriate individuals. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management

Dear Lukusa, Thank you for sharing your experience. We apologize for any inconvenience caused by the lack of communication regarding room availability upon your arrival and for the inconvenience this must have caused. Please know that we take your feedback seriously and will address this issue internally to ensure it does not happen again. Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back for a more seamless experience. Thank you for bringing this matter to our attention.Sincerely,Hotel Management

Dear Harry, Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Considering our nice staff, please allow us to host another occasion and provide you with the seamless stay you deserve!Sincerely,Hotel Management

Dear Keesha, Thank you for staying at Extended Stay America. We were thrilled to read your comments about the great service you received from our staff and how they exceeded your expectations. Thank you for your kind compliments about Stacy; we will enjoy sharing your remarks with her. It was our pleasure to host your visit, and we hope you will revisit soon.Sincerely,Hotel Management

Dear DeMario, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Luis, Thank you for your positive feedback! At Extended Stay America, we strive to offer affordable rates without compromising on quality. We're glad you found our pricing favorable. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Management

Dear Weslen, Thank you for taking the time to share feedback regarding your recent stay. We are sorry to hear that we fell short of meeting your expectations and disappointed to learn of the issues you faced during your stay. Your comments have helped us identify areas we may need to improve, and we will take any necessary action to ensure that we provide the outstanding experience our guests deserve. We hope you will give us another opportunity to serve you and demonstrate our commitment to exceptional service.Sincerely,Hotel Management

Dear Stephanie, Thank you for taking the time to post a review. We hope your stay was pleasant, and we appreciate you mentioning to future guests we are a pet-friendly hotel. However, we regret not meeting your expectations and appreciate your feedback about our breakfast options. It is never our intention to mislead; therefore, we apologize for any miscommunication and frustration this caused. Also, thank you for bringing the room key issue you experienced to our attention. Our guests' satisfaction and comfort are paramount, and we understand the importance of a reliable key card system. Your comfort is our priority, and we hope you'll consider staying with us again for a more trouble-free experience.Sincerely,Hotel Management

Dear Chris, Thank you for being our guest. We are sorry for the inconvenience caused and will discuss with the team to actively handle such concerns as we advance. In response to your feedback, we will discuss with our concerned team to recheck the missed spots in the room, as customer satisfaction is always a priority. Our front desk team is there to improve your time with us. Never hesitate to speak to them. We regret that you were not informed about our kitchenware policy that they are kept at the front desk to ensure cleanliness. Further, we are sorry if our breakfast choices were not up to your taste, and we will share your remarks with the concerned individual so that it is looked into. Please revisit and allow us to serve you with better memories! Sincerely,Hotel Management

Dear Miguel, We sincerely apologize for the disruption you experienced during your stay. Your comfort and safety are our top priorities, and we deeply regret any inconvenience caused by the disturbance. We appreciate your understanding in contacting the lobby, and we immediately moved you to a different room. We apologize for the inconvenience and appreciate your patience. We are actively addressing these issues to prevent any recurrence. We hope you consider giving us another chance to provide you with a more peaceful and enjoyable stay.Sincerely,Hotel Management

Dear Freeman, Thank you for posting such kind comments about our time together. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the entire team. Please return, and we welcome you again at Extended Stay America.Sincerely,Hotel Management

Dear Maria, Thank you for selecting our hotel for your recent visit. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We also regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management

Dear Valorien J, Thank you for choosing our hotel for your visit. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely, Hotel Management

Dear Marianna, We sincerely apologize for the inconvenience you faced due to the lack of amenities and services during your stay. We aim to provide a comfortable and well-equipped experience, and we regret falling short of your expectations. Your feedback is crucial, and we will address these issues promptly to ensure improvements. Once again, we apologize for any inconvenience you experienced, and we hope you will give us another chance to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Guest, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management

Dear Chad, Thank you for posting such kind comments about our time together. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the entire team. Please return, and we welcome you again at Extended Stay America.Sincerely,Hotel Management